Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,226, ordered newest first. Dated records on this page: May 29, 2019–Mar 25, 2020.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Mar 25, 2020Service Bulletin/Repair Instructions
9004242
NHTSA communication ID: 10174106
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover manufacturer Fold-a-Cover at 1-800-322-0522.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Front End Cover, Cold Weather Cover FRONT END COLD WEATHER COVER CAN NOT BE INSTALLED ON VEHICLES WITH FRONT CAMERA IN THE GRILL. Do Not Cover The Forward Collision Warning System Camera. An updated cover will be available by June 2020.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no further repair needed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no further repair needed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no further repair needed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switch is on the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headlamp After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for a Moisture/Condensation issue, please e-mail and call FCA Redacted Content and send pictures of the Moisture/Condensation issue to FCA Redacted Content and FCA Redacted Content as part of the repair. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switch is on the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headlamp After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for a Moisture/Condensation issue, please e-mail and call FCA Redacted Content and send pictures of the Moisture/Condensation issue to FCA Redacted Content and FCA Redacted Content as part of the repair. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Latch W/AJAR Prior to ordering this part for a customer stating the Tailgate will not auto release or Ajar light is on when the tailgate is closed, first try adjusting the tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switch is on the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headlamp After performing the headlamp condensation clearing service procedure, If the headlamp is being replaced for a Moisture/Condensation issue, please e-mail and call FCA Redacted Content and send pictures of the Moisture/Condensation issue to FCA Redacted Content and FCA Redacted Content as part of the repair. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intermittent No Crank No Start This bulletin involves inspecting the ground wire to engine block fastener and replacingif necessary. The customer may comment on the following:A no start and/or intermittent no start condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intermittent No Crank No Start This bulletin involves inspecting the ground wire to engine block fastener and replacingif necessary. The customer may comment on the following:A no start and/or intermittent no start condition.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intermittent No Crank No Start This bulletin involves inspecting the ground wire to engine block fastener and replacingif necessary. The customer may comment on the following:A no start and/or intermittent no start condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Delay/hesitation during a 3-2 shift. Bump or shutter felt during engine start/stop (ESS) situation.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. The following enhancement is also included in this software update:Improvements to engine start stop quality to eliminate bumps or shutter. Improvements to motor rotor temperature model for robustness.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Hesitation upon light acceleration below 20 MPH. Hesitation when accelerating while warming up, with coolant temperature below 60 ºC (140 ºF).
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Delay/hesitation during a 3-2 shift. Bump or shutter felt during engine start/stop (ESS) situation.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. The following enhancement is also included in this software update:Improvements to engine start stop quality to eliminate bumps or shutter. Improvements to motor rotor temperature model for robustness.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Hesitation upon light acceleration below 20 MPH. Hesitation when accelerating while warming up, with coolant temperature below 60 ºC (140 ºF).
Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Bump/clunk felt during 1-2 or 2-3 upshifts. Delay/hesitation during a 3-2 shift. Bump or shutter felt during engine start/stop (ESS) situation.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience the following:Bump or shutter felt during engine start/stop (ESS) situation. The following enhancement is also included in this software update:Improvements to engine start stop quality to eliminate bumps or shutter. Improvements to motor rotor temperature model for robustness.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customer may experience one or more of the following:Hesitation upon Engine Stop Start (ESS) autostart. Hesitation upon light acceleration below 20 MPH. Hesitation when accelerating while warming up, with coolant temperature below 60 ºC (140 ºF).
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER, Front Seat Cushion For a seat cover that is loose at the seat frame attachment clips, please perform TSB 23-025-19 Seat cover replacement is not required
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:Extended or longer than usual engine crank time.This conditions usually happens after a cold engine start and the vehicle is turned off and turned on within 3-5 minutes this will result in an extended or longer crank than usual before the vehicle restarts.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MOLDING, Wheel Opening Flare, Rear For concern of anti-chip tape peeling or bubbling on rear wheel flare and you are replacing the rear wheel flare and or the anti-chip tape for a warrantable concern, please take pictures and highlight the area of concern prior to removal of the anti-chip tape or flare and email pictures to FCA Redacted Content as part of repair. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAT, Front Seat Cushion, Suspension If there is a BSR/Noise/Creak or misinstallation or damaged part related to the Flex Mat, the Spring, the Seat Bottom or Seat Cushion of the Front Seats DO NOT DISASSEMBLE the components. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content and FCA Redacted Content If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set:P0731-00 - Gear 1 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0734-00 - Gear 4 Shift Incorrect Ratio. The customer may describe the following:Bump/clunk felt during 1-2, 2-3, 4-5 or 5-6 upshifts. Bump during coast down with medium to heavy acceleration. The following enhancement is also included in this software update:Improvements in prematurely setting the following DTCs: P0731, P0733, P0734. Improvements for the regen blending driveability. Improved 1-2, 2-3, 4-5 or 5-6 upshifts to eliminate bump/clunk felt during these upshifts.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set:P0731-00 - Gear 1 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0734-00 - Gear 4 Shift Incorrect Ratio. The customer may describe the following:Bump/clunk felt during 1-2, 2-3, 4-5 or 5-6 upshifts. The following enhancement is also included in this software update:Improvements in prematurely setting the following DTCs: P0731, P0733, P0734. Improved 1-2, 2-3, 4-5 or 5-6 upshifts to eliminate bump/clunk felt during these upshifts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on one or more of the following:Bump sensation during a coast down with light acceleration. Abnormal vibration when accelerating lightly during stop and go driving conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic trouble Codes (DTCs) have been set:P0731-00 - Gear 1 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0734-00 - Gear 4 Shift Incorrect Ratio. The customer may describe the following:Bump/clunk felt during 1-2, 2-3, 4-5 or 5-6 upshifts. The following enhancement is also included in this software update:Improvements in prematurely setting the following DTCs: P0731, P0733, P0734. Improved 1-2, 2-3, 4-5 or 5-6 upshifts to eliminate bump/clunk felt during these upshifts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Brake Noise This bulletin involves replacing the rear caliper adapters, guide pins and brakepads. The customer may comment on the following:A high pitch ?squeal? originating from the rear brakes,often occurring in cold, humid weather and when driving in reverse, after the vehicle has been sitting for at least a few hours. Veryoften, the noise can be heard in the morning, when backing out of a driveway.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Brake Noise This bulletin involves replacing the rear caliper adapters, guide pins and brakepads. The customer may comment on the following:A high pitch ?squeal? originating from the rear brakes,often occurring in cold, humid weather and when driving in reverse, after the vehicle has been sitting for at least a few hours. Veryoften, the noise can be heard in the morning, when backing out of a driveway.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS cable connection at camera and radio head unit. Also verify harness connection between chassis, body, and IP harness for bent pins or loose connection at XY400A, XY306A, XY552A. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID to Bing Guo and Rafay Adil via email bingruo.guo@fcagroup.com (248) 500-7355 rafay.adil@fcagroup.com (248) 736-7059 Please call for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Source components: BACK OVER PREVENTION · PARKING BRAKE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS cable connection at camera and radio head unit. Also verify harness connection between chassis, body, and IP harness for bent pins or loose connection at XY400A, XY306A, XY552A. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID to Bing Guo and Rafay Adil via email bingruo.guo@fcagroup.com (248) 500-7355 rafay.adil@fcagroup.com (248) 736-7059 Please call for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Source components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Harsh 3-2 downshift. Harsh 1-2 and 2-3 upshifts when cold. 4-5 shift clunk.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following:Harsh 3-2 downshift. Harsh 1-2 and 2-3 upshifts when cold. 4-5 shift clunk.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may describe the following:Uconnect remote function inoperable when using the phone App
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Radio Frequency Hub Module (RF-HUB) Updates This bulletin involves reprogramming the RF-HUB with the latest software available. The customer may describe the following:Uconnect remote function inoperable when using the phone App
NHTSA source summary · Original PDF not reviewed by Recallfolio
Trailer Tow Mirrors Are Chrome Instead Of Black This bulletin involves inspecting and possibly replacing the trailer tow mirrors. Customers may comment on the following:The trailer tow side mirrors on the vehicles, were built with chrome mirrors and were supposed to have black mirrors.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Splash Screen Displays Incorrect Logo In The Electronic Vehicle Information Center (EVIC) This bulletin involves a vehicle reconfiguration for proper operation of the Instrument Cluster display. The customer may notice: When the vehicle is first started, Laramie is displayed in the cluster, when Lone Star should be displayed.Fig. 1. Cluster Splash Screen Logos
NHTSA source summary · Original PDF not reviewed by Recallfolio
GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.