The manufacturer’s record · Page 5 of 9
Original record summaries, dates and identifiers for this model-year. Records 401–500 of 824, ordered newest first. Dated records on this page: Feb 25, 2021–Feb 10, 2022.
Back to 2019 Mazda MAZDA3 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10208567
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Source components: STRUCTURE.
Source record 10208567 at NHTSANHTSA communication ID: 10208559
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have a "Low Battery Risk. Start Vehicle to Charge 12V Battery" warning message in the instrument cluster and a 30 second alarm sound. This is caused by the vehicle's electrical control area network (CAN) entering "Sleep Mode" when the network awake time reaches 30 cumulative minutes without the engine running.
Source components: ELECTRICAL SYSTEM.
Source record 10208559 at NHTSANHTSA communication ID: 10208557
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit an excessive body vibration when idling or driving after being left in extremely cold weather (-20ðC/-4ðF or below) for a long time. This is caused by the No.1, No. 3 and No. 4 rubber hardening due to material characteristics. NOTE: This concern only happens in extremely cold weather, therefore this TSB is only applicable for extremely cold regions. To eliminate this concern, the cold environment performance of the engine mount rubber has been increased by changing the rubber material.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10208557 at NHTSANHTSA communication ID: 10208565
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a SiriusXM Travel Link error when selecting Parking Information.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10208565 at NHTSANHTSA communication ID: 10208561
NHTSA source summary · Original PDF not reviewed by Recallfolio
CX-30. Mazda3: Prior to February 8, 2022, some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT). This is caused by a BCM-VCM software error. Customers having this concern should have their vehicle repaired using the following repair procedure. MX-30: Some MX-30 vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) and cannot be erased after a BCM replacement or MDARS BCM software update. This is caused by a BCM-VCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this concern, Mazda recommends putting customer in a loaner vehicle at this time. DO NOT perform BCM software update with MDARS until further notice. This SA will be updated with the newest repair information as it becomes available.
Source components: ELECTRICAL SYSTEM.
Source record 10208561 at NHTSANHTSA communication ID: 10208560
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a BCM-VCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this concern, contact Hotline for newest repair information. DO NOT perform BCM software update with MDARS until further notice, including CSP06 and CSP07. This SA will be updated with the newest repair information as it becomes available.
Source components: ELECTRICAL SYSTEM.
Source record 10208560 at NHTSANHTSA communication ID: 10208554
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.
Source components: STRUCTURE · UNKNOWN OR OTHER.
Source record 10208554 at NHTSANHTSA communication ID: 10208562
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.
Source record 10208562 at NHTSANHTSA communication ID: 10206960
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory DTC U3000:04 (FSC) - Forward sensing camera (FSC) internal malfunction This may be caused by a hardware failure in an internal device of the FSC that results in the malfunction detection. To eliminate this concern, the production process of the FSC has been modified.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · FORWARD COLLISION AVOIDANCE · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.
Source record 10206960 at NHTSANHTSA communication ID: 10206952
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car washer and/or condensation may drip onto the switch connector and cause corrosion. To eliminate this concern, the PLG rear switch has been modified with a waterproof connector. Some Mazda3, CX-30 and MX-30 customers may complain that the vehicle door locking system does not work when the door lock switch on the liftgate interior trim is pressed. DTC B11C4:23 (BCM - liftgate lock switch circuit malfunction) may be stored. This may be caused during a high pressure car wash and/or condensation. Water may enter through the rear center brand emblem base component and drip onto the switch connector causing corrosion. The rusted connector may also cause a battery drain. To eliminate this concern, the rear center brand emblem base has been modified to prevent water entry (Mazda3) and the rear harness has been modified to prevent water infiltration (Mazda3, CX-30 and MX-30).
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES.
Source record 10206952 at NHTSANHTSA communication ID: 10206943
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may store DTC U0300:57 (Body control module (BCM) internal malfunction) after a BCM replacement or MDARS BCM software update (NOT with BCM update for SSPC5 or 4621B using MDRT) and the DTC cannot be erased. This is caused by a BCM-VCM software error. Mazda is aware of the issue and is working on a resolution. If there is an issue with this concern, Mazda recommends putting customer in a loaner vehicle at this time. âÃÂâDO NOT perform BCM software update with MDARS until further notice, including CSP06 and CSP07. âÃÂâThis SA will be updated with the newest repair information as it becomes available.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE · EQUIPMENT.
Source record 10206943 at NHTSANHTSA communication ID: 10206947
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer mirror, and corrosion occurring on the aluminum die-cast inner base in the outer mirror. Water, including white-salty corrosion, may drip out from gaps under the outer mirror base resulting in white stains on the front door.
Source components: STRUCTURE.
Source record 10206947 at NHTSANHTSA communication ID: 10206021
NHTSA source summary · Original PDF not reviewed by Recallfolio
New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10206021 at NHTSANHTSA communication ID: 10206018
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. - Remote function(s) inoperative. o Engine Start / Stop o Door Lock / Unlock o Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. - If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. - If the reception is good to strong, proceed to the Repair Procedure.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT.
Source record 10206018 at NHTSANHTSA communication ID: 10206020
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda Connect Symptom Troubleshooting (7th Generation Vehicles): Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 How to update the Navigation SD Card Map No. 12 How to Check Navi SD Card VIN Lock
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10206020 at NHTSANHTSA communication ID: 10206011
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audio, Navigation, And Phone Concerns With Mazda Connect Infotainment System (7th Generation Models): Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_11012 or later). --> See document for full list. Customers having this concern(s) should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10206011 at NHTSANHTSA communication ID: 10205994
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10205994 at NHTSANHTSA communication ID: 10206009
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Outer Handle Touch Sensor Does Not Lock And/Or Unlock: Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom 2: The touch sensor of the front door outer handle does not unlock the doors. Cause 1 (for Symptom 1): Water may accumulate around the touch sensor in the outer handle, resulting in temporary lower sensitivity of the capacitive sensor. Also, if car wash foam gets inside the outer handle while washing the vehicle, the foam may disturb the touch sensor detection. Mazda is still working on a mass production change for this concern. Cause 2 (for Symptom 2): Improper soldering in the production process may disturb the touch sensor detection. To eliminate this concern, the production process has been modified. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.
Source record 10206009 at NHTSANHTSA communication ID: 10206008
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Outer Door Handle Fails To Return Due To Water Freezing In The Handle: Some vehicles may exhibit the rear outer handle remains pulled out and does not return when the rear outer handle is operated in freezing temperatures. This is caused by the accumulation of snow on the rear outer handle melting and dripping water on the sliding part of the lever. When the water freezes due to decreased temperature and the handle is operated, peeled ice gets caught between the outer handle case and the slide, causing the return failure. To eliminate this concern, the shape of the rear outer handle has been changed to prevent the accumulation of water on the sliding part of the lever. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: STRUCTURE.
Source record 10206008 at NHTSANHTSA communication ID: 10206005
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/unlock operation will not work using the door lock/release touch sensor. 3. The engine will not start using the ignition switch. 4. The transmitter operates by itself. 5. The key battery drains faster than usual. Symptoms 1-3: This may be caused when excess load is applied to the remote transmitter, deforming the electrical terminals and creating poor contact with the battery. To eliminate this concern, the structure in the remote transmitter has been modified to reduce the deformation of the electrical terminals. Symptom 4-5: This may be caused when excessive load is applied to the remote transmitter, creating a gap around the gasket where moisture enters and corrodes the circuit board which in turn drains the key battery faster than usual. To eliminate this concern, the thickness of the case wall on the gasket mounting surface has been increased and the bonding strength of the components has been improved to prevent deformation. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10206005 at NHTSANHTSA communication ID: 10206006
NHTSA source summary · Original PDF not reviewed by Recallfolio
Fuel Filler Lid Panel Is Deformed: Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumulation of water inside it. The water then freezes in cold weather and expands or the inner side of the lid panel absorbs the water and swells from long exposure, deforming the lid panel. To eliminate this concern, the shape of the fuel-filler lid box has been modified to have better drainage capability and a modified fuel-filler lid panel service part has been established for less water absorbance. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: EQUIPMENT · FUEL/PROPULSION SYSTEM · STRUCTURE.
Source record 10206006 at NHTSANHTSA communication ID: 10203761
NHTSA source summary · Original PDF not reviewed by Recallfolio
Due to a supplier issue, DTC C0061:94 is displayed instead of C0061:96 for Mazda3 and CX-30. Therefore, use the C0061:96 diagnostics on MGSS when DTC C0061:94 is stored.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10203761 at NHTSANHTSA communication ID: 10203759
NHTSA source summary · Original PDF not reviewed by Recallfolio
For improvement of electrical diagnosis, the SKYACTIVî Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVî vehicles and compare suspect terminal drag with a good know terminal.To measure the voltage/resistance avoiding any terminal damage.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10203759 at NHTSANHTSA communication ID: 10202694
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the driverâÂÂs side outer mirror glass vibrates. This is due to a structural gap between the outer glass mirror holder and the mirror glass causing the mirror to vibrate when the vehicle body vibrates at high speeds. To eliminate this concern, double sided tape has been applied between the outer glass mirror holder and the mirror glass.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · VISIBILITY · VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR.
Source record 10202694 at NHTSANHTSA communication ID: 10202774
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can now utilize the Limited Parts Ordering (LPO) page on eMDCS to order the repair parts for 2.5L (with cylinder deactivation) and 2.5L turbo cylinder head repairs. There is no longer a need to contact hotline for part ordering. If there are any questions on part ordering or part status, contact the DAG group for assistance.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10202774 at NHTSANHTSA communication ID: 10202772
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN.
Source record 10202772 at NHTSANHTSA communication ID: 10202771
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. If the reception is good to strong, proceed to the Repair Procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10202771 at NHTSANHTSA communication ID: 10202695
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.
Source components: FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER.
Source record 10202695 at NHTSANHTSA communication ID: 10202692
NHTSA source summary · Original PDF not reviewed by Recallfolio
When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance. Since the drain hole on the dust cover is located in an improper position, water may not be able to completely drain which results in the accumulation of water and sand. To eliminate this concern, the dust cover (below) has been modified to drain the water more easily.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER.
Source record 10202692 at NHTSANHTSA communication ID: 10202775
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10202775 at NHTSANHTSA communication ID: 10202764
NHTSA source summary · Original PDF not reviewed by Recallfolio
Beginning with July 1st vehicle production, vehicles will no longer have the In-Vehicle Digital OwnerâÂÂs Manual (IVDOM) installed. 2021 CX-30 vehicles with VINs 3MVDM******300001 or greater (produced on or after July 1, 2021), 2021 Mazda3 (Japan built) vehicles with VINs JM1BP******400001 or greater (produced on or after July 1, 2021), 2021 Mazda3 (Mexico built) vehicles with VINs 3MZBP******250001 or greater (produced on or after July 1, 2021), The IVDOM was first launched for 7th Generation vehicles (2019-2021 Mazda3 & 2020-2021 CX-30) to improve usability and accessibility of the OwnerâÂÂs Manual (OM) information and to reduce the number of OM pages. However, the situation surrounding the IVDOM has changed since then: The instrument cluster and center display provide the driver with sufficient information when an operational question arises or when a vehicle malfunction occurs. OM digitalization has been accelerating and consumer products and acceptance is rapidly growing with the spread of mobile internet devices. It has become increasingly difficult for the IVDOM to meet Cyber Security (CS) / Software Update (SU) regulation requirements. Due to these factors, Mazda has decided to discontinue the IVDOM and will shift their primary focus to the online Interactive Digital OM.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10202764 at NHTSANHTSA communication ID: 10202763
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates vehicle on the opposite side. i-ACTIVSENSE indicator ring will not turn green, Rear Cross Traffic Alert (RCTA) does not work, Rear side radar sensor aiming may fail, TPMS DTC(s) stored.
Source components: ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · VISIBILITY.
Source record 10202763 at NHTSANHTSA communication ID: 10201862
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10201862 at NHTSANHTSA communication ID: 10201766
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator (blue) light stays on longer or comes on while driving, Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 ðF (40-80 ðC)). To eliminate this concern, the production process of the coolant control valve has been modified.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10201766 at NHTSANHTSA communication ID: 10201777
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10201777 at NHTSANHTSA communication ID: 10201861
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper. The debris may enter the center of the oil filter when poking a hole in the filter wrapper during removal, and then travel through the engine and plug the cylinder deactivation oil control valve.
Source components: ENGINE AND ENGINE COOLING.
Source record 10201861 at NHTSANHTSA communication ID: 10201859
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. If the reception is good to strong, proceed to the Repair Procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10201859 at NHTSANHTSA communication ID: 10201858
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. CAUTION: DO NOT swap TCU with another vehicle as the TCU is VIN locked after activation. A TCU swap with another vehicle will disable Connected Services on both vehicles. If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10201858 at NHTSANHTSA communication ID: 10201773
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer mirror, and corrosion occurring on the aluminum die-cast inner base in the outer mirror. Water, including white-salty corrosion, may drip out from gaps under the outer mirror base resulting in white stains on the front door.
Source components: EQUIPMENT · STRUCTURE:BODY:DOOR.
Source record 10201773 at NHTSANHTSA communication ID: 10200933
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE AND ENGINE COOLING.
Source record 10200933 at NHTSANHTSA communication ID: 10200527
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides information regarding the proper use of the driverâÂÂs floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
Source components: EQUIPMENT.
Source record 10200527 at NHTSANHTSA communication ID: 10200528
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazdas continuing efforts to improve safety and reduce driver distraction.
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10200528 at NHTSANHTSA communication ID: 10200939
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10200939 at NHTSANHTSA communication ID: 10199714
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Source components: WHEELS.
Source record 10199714 at NHTSANHTSA communication ID: 10199718
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at around the washer motor (1).This is caused by a crack that may occur at the joint section of the washer motor housing due to an inappropriate assembly process. To eliminate this concern, the design of the washer motor has been modified to not have a joint section.
Source components: VISIBILITY.
Source record 10199718 at NHTSANHTSA communication ID: 10199722
NHTSA source summary · Original PDF not reviewed by Recallfolio
When switching to the maintenance mode, U3000:53 and the related DTCs are stored, but the DTCs will not be cleared automatically after finishing the maintenance mode. It is necessary to clear the DTCs completely after performing the brake system maintenance mode. DTC codes: U3000:53, C0021:52, U0415:68
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10199722 at NHTSANHTSA communication ID: 10199716
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit water leaking into the passenger compartment from the rear door through the bottom of the service hole behind the rear door trim during rain or when washing the vehicle. This is caused by one of the following: Since the material of the seal rubber is not resistant to surfactants, the rubber deteriorates when the vehicle is washed and allows water to penetrate into the seal rubber of the service hole cover. The lower tabs of the service hole cover may not have been completely engaged at the factory. To eliminate this concern, the service-hole cover has been modified. NOTE: It is a tentative change.
Source components: STRUCTURE.
Source record 10199716 at NHTSANHTSA communication ID: 10199721
NHTSA source summary · Original PDF not reviewed by Recallfolio
If both key transmitters are lost, MDARS key programming functions may be missing, not allowing new key transmitters to be added. Use the procedure below to program new key transmitters when both keys are lost.
Source components: EQUIPMENT.
Source record 10199721 at NHTSANHTSA communication ID: 10198676
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10198676 at NHTSANHTSA communication ID: 10198573
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a deformed fuel-filler lid panel (1) attached to the fuel-filler lid box, resulting in a poor appearance. This concern is caused by the lid box not having enough water drainage capability which leads to the accumulation of water inside it. The water then freezes in cold weather and expands or the inner side of the lid panel absorbs the water and swells from long exposure, deforming the lid panel. To eliminate this concern, the shape of the fuel-filler lid box has been modified to have better drainage capability and a modified fuel-filler lid panel service part has been established for less water absorbance.
Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY.
Source record 10198573 at NHTSANHTSA communication ID: 10198572
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit that the liftgate interferes with the rear bumper when closed forcefully, resulting in damaged paint on the rear bumper. Due to variations of the clearance between the liftgate and the rear bumper, the bottom edge of the liftgate may overrun the rear bumper. To correct this concern, the following steps have been taken: Phase 1 - The hardness of stop rubbers on the liftgate has been modified for VINS greater than JM1BP*****300045 (produced after June 16, 2020). Phase 2 - A cushioning pad has been added to the hollow part in the liftgate weatherstrip (in addition to Phase 1 modification) for VINS greater than JM1BP*****313227 (produced after October 2, 2020)
Source components: STRUCTURE.
Source record 10198572 at NHTSANHTSA communication ID: 10198569
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the following braking concerns when coming to a stop while following a vehicle ahead using Mazda Radar Cruise Control with Stop and Go function (MRCC). Harder braking at slow speeds just before a complete stop. Before coming to a complete stop, the vehicle creeps towards the vehicle ahead and Depress Brake Pedal warning message may appear in the instrument cluster. This is caused by improper control software of the DSC HU/CM. To eliminate this concern, the control software of the DSC HU/CM has been modified.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES.
Source record 10198569 at NHTSANHTSA communication ID: 10198674
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Source components: ENGINE AND ENGINE COOLING · SERVICE BRAKES.
Source record 10198674 at NHTSANHTSA communication ID: 10198673
NHTSA source summary · Original PDF not reviewed by Recallfolio
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines can trace cut a new key blank. 1. Trace cut the new auxiliary key blank(s). B. Auxiliary Key Code Cut Method If both auxiliary keys are lost/missing, use this method for cutting new auxiliary key blank(s). 1. Confirm you have access to a Mazda approved key cutting machine. See âÂÂMazda Approved Key Cutting Machineâ table.
Source components: EQUIPMENT.
Source record 10198673 at NHTSANHTSA communication ID: 10198570
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine will not start using the ignition switch. This is caused when excess load is applied to the remote transmitter and the electrical terminals in it may be deformed, causing poor contact with the battery. To eliminate this concern, the structure in the remote transmitter has been modified to reduce the deformation of the electrical terminals.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · LATCHES/LOCKS/LINKAGES.
Source record 10198570 at NHTSANHTSA communication ID: 10198689
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
Source components: EQUIPMENT.
Source record 10198689 at NHTSANHTSA communication ID: 10198691
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Source components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
Source record 10198691 at NHTSANHTSA communication ID: 10198677
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> Apple Carplay / Android Auto MDARS Activation Instructions
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10198677 at NHTSANHTSA communication ID: 10198672
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customer may experience all of the following when turning the ignition ON under hot weather conditions such as parking under the hot sun for some period of time: i-ACTIVSENSE warning light ON (1), Smart Brake Support (SBS) indicator light ON (2), "Excessive Camera Temp. Drive Safely" or "Safety and Driver Support Systems Temporarily Disabled" warning messages, DTC B14F9:00 stored in memory, DTC B14F9:00 cannot be found on MGSS, therefore repair cannot be performed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10198672 at NHTSANHTSA communication ID: 10198678
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. CAUTION: If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10198678 at NHTSANHTSA communication ID: 10198675
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY · EXTERIOR LIGHTING.
Source record 10198675 at NHTSANHTSA communication ID: 10198574
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below.
Source components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
Source record 10198574 at NHTSANHTSA communication ID: 10194655
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the switch connector and cause corrosion. To eliminate this concern, the PLG rear switch has been modified with a waterproof connector. Some Mazda3 customers may complain that the vehicle door locking system does not work when the door lock switch on the liftgate interior trim is pressed. DTC B11C4:23 (BCM - liftgate lock switch circuit malfunction) may be stored. This may be caused during a high pressure car washer. Water may enter through the rear center brand emblem base component and drip onto the switch connector causing corrosion. NOTE: The rusted connector may also cause a battery drain. To eliminate this concern, the rear center brand emblem base has been modified to prevent from water entry.
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES.
Source record 10194655 at NHTSANHTSA communication ID: 10194778
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the body control module (BCM) has been replaced or reprogrammed and the software is updated to the file names shown below, DTC U2050:55-BCM (Activation of remote control not implemented) may be stored in memory without any warning indication for the driver.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10194778 at NHTSANHTSA communication ID: 10194774
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience an instrument cluster warning message "Safety and Driver Support Systems Partially Disabled" and DTC U0401:68 [VEHICLE CONTROL MODULE (US)] (Error signal received from PCM, DSC HU/CM, instrument cluster, or body control module (BCM)) stored. This may be caused by the customer riding the brake pedal.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES.
Source record 10194774 at NHTSANHTSA communication ID: 10194759
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. CAUTION: If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10194759 at NHTSANHTSA communication ID: 10194887
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles], B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles build on or before March 2, 2019], No DTC - Gen 7 vehicles built after March 2, 2019, DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EXTERIOR LIGHTING · FORWARD COLLISION AVOIDANCE · LANE DEPARTURE.
Source record 10194887 at NHTSANHTSA communication ID: 10194891
NHTSA source summary · Original PDF not reviewed by Recallfolio
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.
Source components: EQUIPMENT.
Source record 10194891 at NHTSANHTSA communication ID: 10194715
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY · EXTERIOR LIGHTING.
Source record 10194715 at NHTSANHTSA communication ID: 10194714
NHTSA source summary · Original PDF not reviewed by Recallfolio
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Source components: POWER TRAIN.
Source record 10194714 at NHTSANHTSA communication ID: 10194716
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10194716 at NHTSANHTSA communication ID: 10194659
NHTSA source summary · Original PDF not reviewed by Recallfolio
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed aftermarket decorative trim and/or cover on the START/STOP ENGINE button. The aftermarket accessory may create electrical interference, which may interfere with programming.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10194659 at NHTSANHTSA communication ID: 10194765
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. DUE TO A SUPPLY ISSUE FOR CYLINDER HEADS, GASKET SETS, AND PARTIAL ENGINE, PLEASE CONTACT HOTLINE FOR REPAIR GUIDANCE.
Source components: ENGINE AND ENGINE COOLING.
Source record 10194765 at NHTSANHTSA communication ID: 10194657
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10194657 at NHTSANHTSA communication ID: 10194762
NHTSA source summary · Original PDF not reviewed by Recallfolio
Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method
Source components: EQUIPMENT.
Source record 10194762 at NHTSANHTSA communication ID: 10194757
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Radar Cruise Control (MRCC), the MRCC cancels by itself. NOTE: The customer may misinterpret MRCC cancellation as unintended braking. MRCC cancellation feels the same as the steering wheel cancel button being pressed or the brake pedal being tapped.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · FORWARD COLLISION AVOIDANCE · VEHICLE SPEED CONTROL.
Source record 10194757 at NHTSANHTSA communication ID: 10191535
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil pressure. DTC P0524:00 (Engine oil pressure too low), DTC P055F:00 (Engine oil pressure malfunction). The control software of the PCM has been modified to eliminate this concern. In addition, the production process has been modified to reduce contamination in the engine oil solenoid valve, oil pump, spacer and oil filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10191535 at NHTSANHTSA communication ID: 10191534
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in the oil passage in it. To eliminate this concern, the switchable HLA has been modified for increased oil supply to reduce air bubbles in the oil passage. NOTE: The switchable HLA can be pressed down with a finger if air bubbles have accumulated in it.
Source components: ENGINE AND ENGINE COOLING.
Source record 10191534 at NHTSANHTSA communication ID: 10191539
NHTSA source summary · Original PDF not reviewed by Recallfolio
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Source components: ELECTRICAL SYSTEM.
Source record 10191539 at NHTSANHTSA communication ID: 10191537
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Radar Cruise Control (MRCC), the MRCC cancels by itself. When MRCC is not in use, Safety and Driver Support Systems Temporarily Disabled. Front Radar Obscured. message appears in the instrument cluster / Remove dirt on the front radar sensor message appears in the center display and related i-ACTIVSENSE functions stop working.
Source components: EQUIPMENT.
Source record 10191537 at NHTSANHTSA communication ID: 10191536
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. The door lock/unlock operation will not work using the door lock/release touch sensor. The engine will not start using the ignition switch. This is caused when excess load is applied to the remote transmitter and the electrical terminals in it may be deformed, causing poor contact with the battery. To eliminate this concern, the structure in the remote transmitter has been modified to reduce the deformation of the electrical terminals.
Source components: ELECTRICAL SYSTEM.
Source record 10191536 at NHTSANHTSA communication ID: 10191538
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay⢠/ Android Autoâ¢, but it can be activated using MDARS. See Activation instructions on MGSS -> Infotainment -> MAZDA CONNECT Updates -> Apple Carplay / Android Auto MDARS Activation Instructions
Source components: EQUIPMENT.
Source record 10191538 at NHTSANHTSA communication ID: 10190956
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator (blue) light stays on longer or comes on while driving, Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 ðF (40-80 ðC)). To eliminate this concern, the production process of the coolant control valve has been modified.
Source components: ENGINE AND ENGINE COOLING.
Source record 10190956 at NHTSANHTSA communication ID: 10190969
NHTSA source summary · Original PDF not reviewed by Recallfolio
If driving on roads with few vehicles or obstructions ahead for the front radar sensor to detect, and a Safety and Driver Support Systems Temporarily Disabled. Front Radar Obscured. Drive Safely message is temporarily displayed, this does not necessarily indicate a problem. The radar sensor may simply need to be cleaned to eliminate the warning message.
Source components: FORWARD COLLISION AVOIDANCE.
Source record 10190969 at NHTSANHTSA communication ID: 10190962
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door operation may result in interference and lead to damage on the seal rubber at the rear door. When the front door glass is closed, the glass run channel may be forced to move to the B pillar side. In very hot climates, the glass run channel may expand to the B pillar side.
Source components: STRUCTURE.
Source record 10190962 at NHTSANHTSA communication ID: 10190972
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Source components: EQUIPMENT.
Source record 10190972 at NHTSANHTSA communication ID: 10190953
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit that the active air shutter is working, but DTC P05A0:00 (Active air shutter: Opening angle abnormality (sticking)) is stored in memory. This is caused by improper control software of the PCM detecting the DTC immediately without performing the failsafe operation. When the active air shutter detects unusual torque, it is designed to repeat the open/close cycles up to three times as a failsafe to try to remove the objects which temporarily disturbed the movement. To correct this concern, the control software of the PCM has been modified.
Source components: POWER TRAIN.
Source record 10190953 at NHTSANHTSA communication ID: 10190970
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about an infotainment reboot and the infotainment system recovers if the Navigation SD card is removed (see attached video). NOTE: This concern may be present on a 2019-2020 Mazda3 or a 2020 CX-30 after the customer updates the Navigation SD card map software using Mazda Toolbox.
Source components: EQUIPMENT.
Source record 10190970 at NHTSANHTSA communication ID: 10190968
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure
Source components: EQUIPMENT.
Source record 10190968 at NHTSANHTSA communication ID: 10190967
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO function is disabled if the power window is operated 10 consecutive times without being fully closed (turning the ignition OFF and then ON does not reset the counting). If the power window is fully closed before the 10th time, the counting restarts and the AUTO function is not deactivated.
Source components: VISIBILITY.
Source record 10190967 at NHTSANHTSA communication ID: 10190958
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may notice an unexpected collision warning or automatic braking while reversing. This concern may be due to the parking assist unit software. The Smart Brake Support (SBS-R) system may be detecting an unintended obstruction at the lower rear end of the vehicle. To eliminate this concern, the parking assist unit control software has been modified.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10190958 at NHTSANHTSA communication ID: 10189947
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: Warning light, Warning message, Headlight(s) inoperative, Cannot shift out of Park, Many DTC's stored, Module communication errors
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EXTERIOR LIGHTING · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10189947 at NHTSANHTSA communication ID: 10189951
NHTSA source summary · Original PDF not reviewed by Recallfolio
IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App, Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.
Source record 10189951 at NHTSANHTSA communication ID: 10189950
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10189950 at NHTSANHTSA communication ID: 10189797
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.
Source components: ELECTRICAL SYSTEM.
Source record 10189797 at NHTSANHTSA communication ID: 10189827
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles (equipped with the Electrical supply unit (ESU) BCKA-67-5Z0B) may exhibit that DTC B2002:49 [BODY CONTROL MODULE (BCM) - Electrical supply unit (ESU) internal malfunction (No warning/indicator light ON)] will not clear with the Mazda Modular Diagnostic System (M-MDS). This is caused by improper control software of the ESU. To eliminate this concern, the control software of the ESU has been modified.
Source components: ELECTRICAL SYSTEM.
Source record 10189827 at NHTSANHTSA communication ID: 10189949
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHECK ENGINE LIGHT ON WITH DTC P0126:00 AND ENGINE RUNNING COOLER THAN NORMAL / POOR HEATER PERFORMANCE / LOW ENGINE COOLANT TEMPERATURE (BLUE) LIGHT ON: Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10189949 at NHTSANHTSA communication ID: 10189871
NHTSA source summary · Original PDF not reviewed by Recallfolio
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life.
Source components: ELECTRICAL SYSTEM.
Source record 10189871 at NHTSANHTSA communication ID: 10188024
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.
Source components: ENGINE AND ENGINE COOLING.
Source record 10188024 at NHTSANHTSA communication ID: 10188023
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers or technicians (during PDI) may have concerns with the front doors sticking (especially on hot days) and/or poor appearance, fitment, alignment or gaps with the front and rear door sash molding. These concerns may be related to the door sash molding interference between the front and rear doors.
Source components: STRUCTURE:BODY:DOOR.
Source record 10188023 at NHTSA