The manufacturer’s record · Page 3 of 9
Original record summaries, dates and identifiers for this model-year. Records 201–300 of 824, ordered newest first. Dated records on this page: Dec 1, 2022–Nov 15, 2023.
Back to 2019 Mazda MAZDA3 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10246216
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES, HYDRAULIC.
Source record 10246216 at NHTSANHTSA communication ID: 10246207
NHTSA source summary · Original PDF not reviewed by Recallfolio
When opening the fuel-filler lid to refuel, some customers may notice water and/or sand in the fuel-filler lid box area. They may complain about dried sand causing poor appearance.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10246207 at NHTSANHTSA communication ID: 10246147
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control software has been modified.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.
Source record 10246147 at NHTSANHTSA communication ID: 10246127
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of the lock up clutch in the torque converter.
Source components: POWER TRAIN.
Source record 10246127 at NHTSANHTSA communication ID: 10246146
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the poor appearance due to an uneven rear beltline molding joint. This concern is caused by the rear beltline molding not being manufactured according to the original designed shape. To eliminate this concern, the rear beltline molding manufacturing process was improved to prevent form shape discrepancies from the original design.
Source components: SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM · UNKNOWN OR OTHER.
Source record 10246146 at NHTSANHTSA communication ID: 10246137
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom 2: The touch sensor of the front door outer handle does not unlock the doors.
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES · UNKNOWN OR OTHER.
Source record 10246137 at NHTSANHTSA communication ID: 10246121
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10246121 at NHTSANHTSA communication ID: 10244672
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessive wearing of the lock up clutch in the torque converter.
Source components: POWER TRAIN.
Source record 10244672 at NHTSANHTSA communication ID: 10244658
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of a rattle noise coming from near the center of the dash.
Source components: STRUCTURE.
Source record 10244658 at NHTSANHTSA communication ID: 10244669
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10244669 at NHTSANHTSA communication ID: 10244562
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have a water leak and/or a technician may find water inside the cabin or within a component. The source of the leak may be from between the doors at the B-pillar. To correct this concern, there was a mass production change (MPC) on January 14, 2021 to reduce the gap (as seen in the image below).
Source components: STRUCTURE:BODY:ROOF AND PILLARS.
Source record 10244562 at NHTSANHTSA communication ID: 10244679
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10244679 at NHTSANHTSA communication ID: 10244665
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10244665 at NHTSANHTSA communication ID: 10243552
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit that the glass run channel of the front door interferes with the rear door garnish. Since the front door glass run channel is not fixed to the door strongly enough for the following situations, cycles of door operation may result in interference and lead to damage on the seal rubber at the rear door. When the front door glass is closed, the glass run channel may be forced to move to the B pillar side. In very hot climates, the glass run channel may expand to the B pillar side.
Source components: STRUCTURE.
Source record 10243552 at NHTSANHTSA communication ID: 10243568
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Source components: SERVICE BRAKES.
Source record 10243568 at NHTSANHTSA communication ID: 10243546
NHTSA source summary · Original PDF not reviewed by Recallfolio
Symptom 1: Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate. Symptom 2: Some vehicles may exhibit a squeal noise from the rear brakes when braking lightly while driving at a slow speed. The squeal noise is caused by the disk pad surface fluctuating.
Source components: SERVICE BRAKES.
Source record 10243546 at NHTSANHTSA communication ID: 10243569
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Source components: STRUCTURE · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
Source record 10243569 at NHTSANHTSA communication ID: 10241637
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about scratches on the instrument cluster lens.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10241637 at NHTSANHTSA communication ID: 10241636
NHTSA source summary · Original PDF not reviewed by Recallfolio
Qi Wireless Charger Symptom Troubleshooting
Source components: ELECTRICAL SYSTEM.
Source record 10241636 at NHTSANHTSA communication ID: 10241634
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:ELECTRICAL:INFOTAINMENT · EXTERIOR LIGHTING.
Source record 10241634 at NHTSANHTSA communication ID: 10241632
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience infotainment door rattle noise. Follow the repair procedure to help determine the cause.
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10241632 at NHTSANHTSA communication ID: 10241631
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience an infotainment sub-woofer rattle noise. Follow the repair procedure to help determine the cause.
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10241631 at NHTSANHTSA communication ID: 10241612
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can now utilize the Limited Parts Ordering (LPO) page on eMDCS to order the repair parts for 2.5L (with cylinder deactivation) and 2.5L turbo cylinder head repairs. Hotline and MASH authorization is not required to order parts for performing this repair. If there are any questions on part ordering or part status, contact the DAG group for assistance.
Source components: ENGINE AND ENGINE COOLING.
Source record 10241612 at NHTSANHTSA communication ID: 10241633
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:ELECTRICAL:INFOTAINMENT · EXTERIOR LIGHTING.
Source record 10241633 at NHTSANHTSA communication ID: 10241610
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the warning message "Ultrasonic Sensor Malfunction" in the instrument cluster and the following DTC(s) stored after replacing the front and/or rear ultrasonic sensor(s) during body or paint repair.
Source components: ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS.
Source record 10241610 at NHTSANHTSA communication ID: 10241608
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a surging at low speeds and during acceleration. This surging is in the longitudinal direction, felt about 2 cycles per second, and occurs in the locked up 1st gear. This may be caused by the torque fluctuation and the torsional resonance in the torque converter. To correct this concern, the PCM software has been modified to reduce the torque fluctuation.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10241608 at NHTSANHTSA communication ID: 10240372
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory. B1126:13 - Driver-side side air bag module circuit open circuit or resistance high B1127:13 - Passenger-side side air bag module circuit open circuit or resistance high This issue is caused by any of the following: When the driver or passenger moves, a load is applied to the seat back and the load may cause displacement of the mating terminals in the side air bag module connector, resulting in insufficient contact and higher resistance. The DTC detection level is too sensitive. The form of the female terminals in the side air bag module connector may cause insufficient contact and higher resistance. To eliminate these concerns, (1) the DTC detection level of the SAS control module has been optimized, (2) the design of the side air bag module connector has been modified, and (3) the layout of the side air bag module connector has been modified.
Source components: AIR BAGS.
Source record 10240372 at NHTSANHTSA communication ID: 10240424
NHTSA source summary · Original PDF not reviewed by Recallfolio
Updated software release for concerns with MAZDA CONNECT infotainment system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Ver. 7000C0A-NA01_12006 or later).
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.
Source record 10240424 at NHTSANHTSA communication ID: 10240494
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10240494 at NHTSANHTSA communication ID: 10240408
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience âÂÂUltrasonic sensor malfunctionâ warning message displayed in the instrument cluster when driving or at a stop. The warning message continues until the ignition is turned off. Upon inspection, one or more of following DTC are detected in the parking assist unit (ultrasonic).
Source components: ELECTRICAL SYSTEM · VISIBILITY.
Source record 10240408 at NHTSANHTSA communication ID: 10240385
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer mirror, and corrosion occurring on the aluminum die-cast inner base in the outer mirror. Water, including white-salty corrosion, may drip out from gaps under the outer mirror base resulting in white stains on the front door. To eliminate this concern, the front outer mirror inner base has been modified.
Source components: STRUCTURE · VISIBILITY:REARVIEW MIRRORS/DEVICES.
Source record 10240385 at NHTSANHTSA communication ID: 10240403
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience one or both of the following symptoms while locking and unlocking the doors works fine using the remote transmitter. Symptom 1: The touch sensor of the front door outer handle does not lock the doors after rain and/or car washing, even though unlocking is possible. Symptom 2: The touch sensor of the front door outer handle does not unlock the doors.
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES:DOORS:LOCK.
Source record 10240403 at NHTSANHTSA communication ID: 10240373
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs B1030:13 and/or B1032:13 are stored. This is caused by the seat warmers fail-safe mode which prevents it from working during the initial drive cycle. To correct this issue, the seat warmer has been modified to optimize the temperature control. B1030:13 Seat warmer unit (LH) circuit malfunction (Heater side) B1032:13 Seat warmer unit (RH) circuit malfunction (Heater side)
Source components: ELECTRICAL SYSTEM · SEATS.
Source record 10240373 at NHTSANHTSA communication ID: 10240399
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car washer and/or condensation may drip onto the switch connector and cause corrosion. To eliminate this concern, the PLG rear switch has been modified with a waterproof connector.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10240399 at NHTSANHTSA communication ID: 10240496
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Source components: STRUCTURE.
Source record 10240496 at NHTSANHTSA communication ID: 10240484
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:ELECTRICAL:INFOTAINMENT · EXTERIOR LIGHTING · LATCHES/LOCKS/LINKAGES.
Source record 10240484 at NHTSANHTSA communication ID: 10238689
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connected Services, Frequently Asked Questions (FAQ)
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10238689 at NHTSANHTSA communication ID: 10238671
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at or around the washer motor (1). This is caused by a crack that may occur at the joint section of the washer motor housing due to an inappropriate assembly process. To eliminate this concern, the design of the washer motor has been modified to not have a joint section. This is caused by a crack that may occur at the joint section of the washer motor housing due to an inappropriate assembly process. To eliminate this concern, the design of the washer motor has been modified to not have a joint section.
Source components: VISIBILITY.
Source record 10238671 at NHTSANHTSA communication ID: 10238667
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles with the two-step deployment control air bag module may exhibit a clicking sound when turning the steering wheel. This is caused by the horn spring (1) of the airbag module interfering with the black color tape (2) of the clock spring harness (3), resulting in a stick-slip noise (click on attached sound file below).
Source components: AIR BAGS · STEERING.
Source record 10238667 at NHTSANHTSA communication ID: 10238681
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Source components: ENGINE AND ENGINE COOLING · EXTERIOR LIGHTING · LATCHES/LOCKS/LINKAGES · STRUCTURE.
Source record 10238681 at NHTSANHTSA communication ID: 10238670
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of the touch sensors on the front outer handle, the out-of-area (reception area) type auto lock function may fail. Control software of the LF control unit (LFU) has been modified.
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES.
Source record 10238670 at NHTSANHTSA communication ID: 10238700
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can now utilize the Limited Parts Ordering (LPO) page on eMDCS to order the repair parts for 2.5L (with cylinder deactivation) and 2.5L turbo cylinder head repairs. Hotline and MASH authorization is not required to order parts for performing this repair. If there are any questions on part ordering or part status, contact the DAG group for assistance.
Source components: ENGINE AND ENGINE COOLING.
Source record 10238700 at NHTSANHTSA communication ID: 10238697
NHTSA source summary · Original PDF not reviewed by Recallfolio
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way. NOTE: The antistatic effect does not deteriorate with this procedure.
Source components: EQUIPMENT · STRUCTURE.
Source record 10238697 at NHTSANHTSA communication ID: 10238663
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed.
Source components: ENGINE AND ENGINE COOLING.
Source record 10238663 at NHTSANHTSA communication ID: 10237208
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10237208 at NHTSANHTSA communication ID: 10237216
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10237216 at NHTSANHTSA communication ID: 10237210
NHTSA source summary · Original PDF not reviewed by Recallfolio
Frequently Asked Questions (FAQ)
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10237210 at NHTSANHTSA communication ID: 10237209
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10237209 at NHTSANHTSA communication ID: 10237206
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10237206 at NHTSANHTSA communication ID: 10237219
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part BEMD-50-M40C has been discontinued.
Source components: EQUIPMENT.
Source record 10237219 at NHTSANHTSA communication ID: 10237215
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Source components: WHEELS.
Source record 10237215 at NHTSANHTSA communication ID: 10237201
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit that the air bag warning light turns on or repeats cycles of turning on and off with DTC B1126:13 and/or B1127:13 stored in memory.
Source components: AIR BAGS.
Source record 10237201 at NHTSANHTSA communication ID: 10237203
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience a gap between the glass and the rear door glass run-channel due to run-channel deformation. This causes poor appearance and wind noise when driving at high speed. This concern is due to the incorrect shape of the glass run-channel.
Source components: STRUCTURE · VISIBILITY:GLASS, SIDE/REAR.
Source record 10237203 at NHTSANHTSA communication ID: 10237202
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. This is caused by the front door glass run channel not being fixed strongly enough to the door for the following situations where the cycles of door operation may result in interference and lead to damage on the rear door garnish. When the front door glass is closed, the glass run channel may be forced to move to the B pillar side. During very hot weather, the glass run channel may expand to the B pillar side. To eliminate this concern, the design of the front door glass run channel has been changed to be fixed stronger to the door.
Source components: STRUCTURE · VISIBILITY:GLASS, SIDE/REAR.
Source record 10237202 at NHTSANHTSA communication ID: 10237197
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10237197 at NHTSANHTSA communication ID: 10235579
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda Connected Services - Frequently Asked Questions (FQA)
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10235579 at NHTSANHTSA communication ID: 10235413
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.
Source components: ENGINE AND ENGINE COOLING.
Source record 10235413 at NHTSANHTSA communication ID: 10235576
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.Engine Start / Stop,Door Lock / Unlock,Lights ON / OFF. 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:ELECTRICAL:INFOTAINMENT · LATCHES/LOCKS/LINKAGES.
Source record 10235576 at NHTSANHTSA communication ID: 10235700
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
Source components: ELECTRICAL SYSTEM.
Source record 10235700 at NHTSANHTSA communication ID: 10235419
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may notice white lines appearing across the instrument cluster (as shown below). The white lines may be caused during the production process where poor contact occurs at the internal LCD terminals.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT.
Source record 10235419 at NHTSANHTSA communication ID: 10235420
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the warning messages Safety and Driver Support Systems Temporarily Disabled or Front Radar Obscured. Drive Safely displayed in the instrument cluster despite no dirt on the front radar sensor while driving in specific locations as follows:
Source components: EQUIPMENT · LANE DEPARTURE: SENSING SYSTEM: RADAR.
Source record 10235420 at NHTSANHTSA communication ID: 10235701
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation SD card.
Source components: ELECTRICAL SYSTEM.
Source record 10235701 at NHTSANHTSA communication ID: 10235696
NHTSA source summary · Original PDF not reviewed by Recallfolio
Qi Wireless Charger symptom troubleshooting
Source components: ELECTRICAL SYSTEM.
Source record 10235696 at NHTSANHTSA communication ID: 10235693
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2021 Mazda3 and 2020-2021 CX-30 are present.
Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY · FUEL SYSTEM, GASOLINE.
Source record 10235693 at NHTSANHTSA communication ID: 10235417
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the glass run channel of the front door interfering with the rear door garnish. This is caused by the front door glass run channel not being fixed strongly enough to the door for the following situations where the cycles of door operation may result in interference and lead to damage on the rear door garnish.
Source components: STRUCTURE:BODY:DOOR.
Source record 10235417 at NHTSANHTSA communication ID: 10235414
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
Source components: STEERING.
Source record 10235414 at NHTSANHTSA communication ID: 10233664
NHTSA source summary · Original PDF not reviewed by Recallfolio
Due to a supplier change, Channel (L) Glass BDMT-59-60ZB-> BDMT-59-60ZF has been discontinued. The new part number BDMT-59-60ZH or later has been confirmed as an interchangeable part. Slight modifications will need to be made while also using rivet 90257-4810.
Source components: EQUIPMENT.
Source record 10233664 at NHTSANHTSA communication ID: 10233683
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Source components: ENGINE AND ENGINE COOLING · EXTERIOR LIGHTING · LATCHES/LOCKS/LINKAGES.
Source record 10233683 at NHTSANHTSA communication ID: 10233663
NHTSA source summary · Original PDF not reviewed by Recallfolio
A Technical Service Bulletin (TSB 08-001 /22 - AIR BAG WARNING LIGHT ON WITH OTC B1126: 13 OR B1127:13) has been released to repair 2019-2022 Mazda3 with OTC B1126:13/B1127:13. Follow the TSB to repair the vehicle before replacing the airbag module. MC is working on a separate TSB for 2020-2022 CX-30.
Source components: AIR BAGS.
Source record 10233663 at NHTSANHTSA communication ID: 10233661
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs âB1030:13â and/or âB1032:13â are stored. This is caused by the seat warmers fail-safe mode which prevents it from working during the initial drive cycle. To correct this issue, the seat warmer has been modified to optimize the temperature control. B1030:13 Seat warmer unit (LH) circuit malfunction (Heater side), B1032:13 Seat warmer unit (RH) circuit malfunction (Heater side)
Source components: SEATS.
Source record 10233661 at NHTSANHTSA communication ID: 10233669
NHTSA source summary · Original PDF not reviewed by Recallfolio
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
Source components: EQUIPMENT:ELECTRICAL.
Source record 10233669 at NHTSANHTSA communication ID: 10233569
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10233569 at NHTSANHTSA communication ID: 10233674
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda Connect Services - Frequently Asked Questions (FAQ)
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10233674 at NHTSANHTSA communication ID: 10233704
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
Source components: VISIBILITY · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10233704 at NHTSANHTSA communication ID: 10233562
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:ELECTRICAL:INFOTAINMENT · EXTERIOR LIGHTING · LATCHES/LOCKS/LINKAGES.
Source record 10233562 at NHTSANHTSA communication ID: 10232297
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer mirror, and corrosion occurring on the aluminum die-cast inner base in the outer mirror. Water, including white-salty corrosion, may drip out from gaps under the outer mirror base resulting in white stains on the front door. To eliminate this concern, the front outer mirror inner base has been modified.
Source components: STRUCTURE:BODY:DOOR · VISIBILITY.
Source record 10232297 at NHTSANHTSA communication ID: 10232274
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose according to the instructions on MGSS online. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 °F (40-80 °C)). To eliminate this concern, the production process of the coolant control valve has been modified.
Source components: ENGINE AND ENGINE COOLING.
Source record 10232274 at NHTSANHTSA communication ID: 10232304
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EXTERIOR LIGHTING · SERVICE BRAKES, HYDRAULIC · VISIBILITY.
Source record 10232304 at NHTSANHTSA communication ID: 10232285
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs âB1030:13â and/or âB1032:13â are stored. This is caused by the seat warmer's fail-safe mode which prevents it from working during the initial drive cycle. To correct this issue, the seat warmer has been modified to optimize the temperature control. B1030:13 Seat warmer unit (LH) circuit malfunction (Heater side), B1032:13 Seat warmer unit (RH) circuit malfunction (Heater side)
Source components: SEATS · UNKNOWN OR OTHER.
Source record 10232285 at NHTSANHTSA communication ID: 10232303
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ".
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT:ELECTRICAL:INFOTAINMENT · EXTERIOR LIGHTING.
Source record 10232303 at NHTSANHTSA communication ID: 10232271
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have the check engine light on with DTC P0524:00 or P055F:00 stored in memory. Contamination in the engine oil may cause the engine oil solenoid valve to become stuck, resulting in improper operation of the oil pump and improper oil pressure. DTC P0524:00 (Engine oil pressure too low), DTC P055F:00 (Engine oil pressure malfunction). The control software of the PCM has been modified to eliminate this concern. In addition, the production process has been modified to reduce contamination in the engine oil solenoid valve, oil pump, spacer and oil filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10232271 at NHTSANHTSA communication ID: 10232300
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. This is caused by inappropriate soldering in the ambient temperature sensor. To eliminate this concern, the soldering process has been enhanced since December 2021 at the supplier.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10232300 at NHTSANHTSA communication ID: 10230866
NHTSA source summary · Original PDF not reviewed by Recallfolio
Due to the supply chain shortages for BDGF-66-5G0G, hardware has been confirmed compatible between BDGF-66-5G0B up to the G suffix. This can be used for repair with vehicles originally equipped with C to G level suffix parts.
Source components: ELECTRICAL SYSTEM.
Source record 10230866 at NHTSANHTSA communication ID: 10230902
NHTSA source summary · Original PDF not reviewed by Recallfolio
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Source components: STRUCTURE.
Source record 10230902 at NHTSANHTSA communication ID: 10230880
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: - Incorrect calendar entry (month/day/year) after a battery disconnect - Infotainment system software update. - BCM TPMS unlearn during vehicle storage or transport. - Wheel/Tire change
Source components: ELECTRICAL SYSTEM.
Source record 10230880 at NHTSANHTSA communication ID: 10230865
NHTSA source summary · Original PDF not reviewed by Recallfolio
When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.
Source components: ENGINE AND ENGINE COOLING.
Source record 10230865 at NHTSANHTSA communication ID: 10230878
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10230878 at NHTSANHTSA communication ID: 10230875
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Source components: SERVICE BRAKES.
Source record 10230875 at NHTSANHTSA communication ID: 10230900
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock and can be opened when pressing it. NOTE: - The fuel-filler lid does not lock immediately after the doors are locked, but after the time set in the Fuel Door Lock Delay (0, 30, 60, 90, and 120 seconds). - Although the root cause has not been identified, the vehicle should be repaired by adjusting the fuel-filler lid opener cable position when there is a customer complaint.
Source components: LATCHES/LOCKS/LINKAGES.
Source record 10230900 at NHTSANHTSA communication ID: 10228661
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about hearing a grinding noise and/or vibration occur when applying the brake. This is due to rust on the rear brake disc plate.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10228661 at NHTSANHTSA communication ID: 10228662
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain the A/C blows warm. This may be caused by one of two things. Cause 1: After accelerating in hot weather, the A/C blows warm air for a longer time than other models. This is caused by improper control software of the PCM not allowing the A/C compressor to resume properly after acceleration. During a hard acceleration above a certain throttle level opening, the PCM stops the A/C compressor operation for better acceleration. It then resumes the compressor operation after the acceleration. To eliminate this concern, the control software of the PCM has been modified. Cause 2: Insufficient cooling performance at ambient temperature of around 68 ðF (20 ðC) in daytime. This is caused when both the ambient temperature and the cabin temperature are at around 20 ðC (68 ðF), auto A/C set at around 20 ðC (68 ðF) may not cool down the cabin temperature properly. To eliminate this concern, control software of the dash-electrical supply unit (Dash-ESU) has been modified.
Source components: ELECTRICAL SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10228662 at NHTSANHTSA communication ID: 10228657
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10228657 at NHTSANHTSA communication ID: 10228659
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience an engine stall when hard accelerating from a stop (often difficult to reproduce on a test drive), no codes are stored and the vehicle easily restarts with no other drivability concerns. This is only caused in certain situations by the torque reduction calibration in the PCM software. To correct this issue, the control software of the PCM has been modified to optimize the torque reduction feature.
Source components: ENGINE AND ENGINE COOLING.
Source record 10228659 at NHTSANHTSA communication ID: 10228650
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10228650 at NHTSANHTSA communication ID: 10228664
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the following symptoms with DTC P05A0:00 (Active air shutter and the opening angle abnormality (sticking)) stored in memory. Symptom 1 [Mazda3 and CX-30]: The active air shutter is working, but DTC P05A0:00 is stored in memory. Cause 1: This is caused by improper control software of the PCM detecting the DTC immediately without performing the failsafe operation. When the active air shutter detects unusual torque, it is designed to repeat the open/close cycles up to three times as a failsafe to try to remove the object(s) which temporarily disturbed the movement. Symptom 2 [Mazda3, CX-30 and MX-30]: The active air shutter is frozen by snow and/or ice under freezing temperatures with DTC P05A0:00 stored in memory. Cause 2 [Mazda3 and CX-30]: When a temporary blocking of the active air shutter is expected to be caused by snow and/or ice and the intake air temperature is above the freezing point, DTC P05A0:00 may be unintentionally detected. [MX-30]: When a temporary blocking of the active air shutter is expected to be caused by snow and/or ice and the heater is turned on, DTC P05A0:00 may be unintentionally detected
Source components: ELECTRICAL SYSTEM.
Source record 10228664 at NHTSANHTSA communication ID: 10228653
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ)
Source components: ELECTRICAL SYSTEM.
Source record 10228653 at NHTSANHTSA communication ID: 10228652
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. * Remote function(s) inoperative. - Engine Start / Stop - Door Lock / Unlock - Lights ON / OFF * MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. * If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. * If the reception is good to strong, proceed to the Repair Procedure
Source components: ELECTRICAL SYSTEM.
Source record 10228652 at NHTSANHTSA communication ID: 10228651
NHTSA source summary · Original PDF not reviewed by Recallfolio
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
Source components: EQUIPMENT.
Source record 10228651 at NHTSANHTSA communication ID: 10228663
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience white-streak stains appearing on the front door that look like they seeped out from under the outer mirror base. This is caused by water intruding from gaps of the outer mirror body and/or the hinge of the outer mirror, and corrosion occurring on the aluminum die-cast inner base in the outer mirror. Water, including white-salty corrosion, may drip out from gaps under the outer mirror base resulting in white stains on the front door. To eliminate this concern, the front outer mirror inner base has been modified.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10228663 at NHTSANHTSA communication ID: 10228648
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
Source components: ENGINE AND ENGINE COOLING.
Source record 10228648 at NHTSA