2015 GMC SIERRA 2500 Manufacturer communications & TSBs.Page 18
Original record summaries, dates and identifiers for this model-year. Records 1,701–1,800 of 2,215, ordered newest first. Dated records on this page: Dec 9, 2014–Feb 26, 2015.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Feb 26, 2015Service Bulletin/Repair Instructions
PIC6070A
NHTSA communication ID: 10114440
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-49903 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have Service 4WD message in the Driver Information Center. During inspection technician may find Diagnostic Trouble Code C0398 or C0326 stored in the Transfer Case Control Module. If the vehicle has Regular Production Option Code NP0 and only has diagnostic trouble code C0398 stored in the Transfer Case Control Module, then use Service Programming System to update the Transfer Case Control Module. When working with vehicles equipped NHQ and NQ6 and setting Diagnostic Trouble Code C0398 when operated in areas where the ambient temperature is below 32 Fahrenheit (0 Celsius) use Global Diagnostic System 2 to review the freeze frame failure records, record all findings and Diagnostic Trouble Codes then clear the DTCs and data. Technician will need to operate the vehicle in all ranges and ensure that no Diagnostic Trouble Codes reset. If the vehicle had a Diagnostic Trouble Code C0398 in the Transfer Case Control Module stored with any other Diagnostic Trouble Code such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. If no Diagnostic Trouble Codes reset and C0398 was set without other rotational position sensor, or actuator position sensor Diagnostic Trouble Codes then replace the actuator motor with part number 23355888. Dealer will need to contact General Motors Product Quality Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on, a tick noise, and engine misfire. Technician may find diagnostic trouble code P0300 stored. If published Service Information diagnostics do not lead to a repair gain access to the valves for inspection. If the vales are not moving replace the Active Fuel Management lifters and guide on the bank with the concern and the oil pan assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that General Motors is currently evaluating the issue of a loud chime on vehicles with Regular Production Option Code UQ3.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar handsfree calling issues, favorite stations stored twice and/or disappear.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center. Technician may find C0398 or C0326 stored in the Transfer Case Control Module. Technician should reprogram the Transfer Case Control Module using Service Programming System for the updated calibrations to resolve this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on without a drivability concern. Technician may find a Diagnostic Trouble Code P06DC set. Technician will need to perform an oil pump test then contact General Motors Technical Assistance Center with the results and for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure after an oil change. Technician will inspect the oil filter part number PF63E. Part number PF48 oil filter will fit but will cause a low oil pressure concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a Diagnostic Trouble Code B101D sym 39 in the Human Machine Interface. Technician should not replace any parts for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on, a tick noise, and engine misfire. Technician may find diagnostic trouble code P0300 stored. If published Service Information diagnostics do not lead to a repair gain access to the valves for inspection. If the vales are not moving replace the Active Fuel Management lifters and guide on the bank with the concern and the oil pan assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a hard brake pedal or that increased effort is needed to depress the brake pedal. During the inspection the technician may find engine oil in the vacuum pump. If engine oil is found these parts should be placed the vacuum pump, vacuum Line between the booster and the pump, brake booster, and the master cylinder.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to help prevent damage to the overhead display from being damaged during the removal process. Technician should never let the display hang from the Low Voltage Differential Signaling cable when removing the display.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about vehicles that have an inoperative CD player. Technician should contact General Motors Technical Assistance Center if the concern is current and within four hours of the dealership. For dealers outside of this area, diagnose and repair as necessary.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that iPhone is losing pair with the vehicle. Technician should delete the vehicle from the phone and the phone from the vehicle. Then perform a fresh pair between the iPhone and the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the 8L90 8 Speed Automatic transmission is on exchange through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on and Diagnostic Trouble Code P0300 - P0308 may set. Technician will inspect for lose sparkplug wire. If a spark plug wire is found lose check for a missing ?C? clip on the wire end for the ignition coil. If the clip is missing replace the wire.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14608B - SERVICE UPDATE (REVISED SERVICE PROCEDURE). THE BULLETIN PROVIDES A FURTHER SERVICE PROCEDURE TO INSPECT VEHICLES AND REPLACE THE POWER STEERING COOLER ASSEMBLY AS NEEDED ON CERTAIN 2015 MODEL YEAR CHEVROLET SILVERADO 2500/3500 HD AND GMC SIERRA 2500/3500 HD VEHICLES THAT WERE PREVIOUSLY SERVICED PRIOR TO SEPTEMBER 9, 2014 PURSUANT TO RECALL BULLETIN 14356 (SINCE SUPERSEDED BY BULLETIN 14356A). THESE VEHICLES MAY HAVE BEEN BUILT WITH A HOSE CONNECTION WITHIN THE POWER STEERING COOLER ASSEMBLY THAT IS MISSING THE FERRULE OR FERRULE CRIMP. IF THE VEHICLE IS DRIVEN WITHOUT THE FERRULE OR FERRULE CRIMP, THERE MAY BE A LOSS OF POWER STEERING FLUID.
Source components: STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, ERROR OR UPDATE FAILED MESSAGES, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. TECHNICIAN SHOULD INSPECT THE USB/SD CARD PORT FOR A SD CARD OR A DEVICE PLUG INTO ANY OF THE USB PORTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW THE RADIO DISPLAY GETS THE AIR AMBIENT TEMPERATURE. ON 1500 SERIES TRUCKS AND ALL SPORT UTILITY VEHICLE WITH REGULAR PRODUCTION OPTION CODE IO3 RADIO THE AMBIENT AIR TEMPERATURE SENSOR IS HARD WIRED TO THE ENGINE CONTROL MODULE AND THEN THE SIGNAL GOES ON HIGH SPEED LOCAL AREA NETWORK TO THE BODY CONTROL MODULE FROM THERE ON LOW SPEED LOCAL AREA NETWORK TO THE RADIO. ON 1500 SERIES TRUCKS AND ALL SPORT UTILITY VEHICLE WITH REGULAR PRODUCTION OPTION CODE IO4, IO5, OR IO6 THE AMBIENT AIR TEMPERATURE SENSOR IS HARD WIRED TO THE ENGINE CONTROL MODULE AND THEN THE SIGNAL GOES ON HIGH SPEED LOCAL AREA NETWORK TO THE BODY CONTROL MODULE FROM THERE ON LOW SPEED LOCAL AREA NETWORK TO THE RADIO THEN MOST 50 BUS TO THE HUMAN MACHINE INTERFACE. ON 2500/3500 SERIES TRUCKS PRODUCTION OPTION CODE IO3 RADIO THE AMBIENT AIR TEMPERATURE SENSOR IS HARD WIRED TO THE INSTRUMENT PANEL CLUSTER AND THEN THE SIGNAL GOES ON LOW SPEED LOCAL AREA NETWORK TO THE RADIO. ON 2500/3500 SERIES TRUCKS PRODUCTION OPTION CODE IO4, IO5, OR IO6 RADIO THE AMBIENT AIR TEMPERATURE SENSOR IS HARD WIRED TO THE INSTRUMENT PANEL CLUSTER AND THEN THE SIGNAL GOES ON LOW SPEED LOCAL AREA NETWORK TO THE RADIO THEN MOST 50 BUS TO THE HUMAN MACHINE INTERFACE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the E92 ECM Restriction Part Number 12662034 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that some vehicles may have a high pitched whine noise from the vehicle noticed when driving in auto 4wd. When the transfer case control module has to move the transfer case actuator motor the higher current passing through the module causes an "electronic buzz or whine" within some of the capacitors in the module that can be heard by some of our customers. This can only be heard with all accessories and HVAC off and only when actuator movement is required. This does not indicate a concern with the module and should not be replaced to address this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. WHEN THE TRANSFER CASE CONTROL MODULE HAS TO MOVE THE TRANSFER CASE ACTUATOR MOTOR THE HIGHER CURRENT PASSING THROUGH THE MODULE CAUSES AN "ELECTRONIC BUZZ OR WHINE" WITHIN SOME OF THE CAPACITORS IN THE MODULE THAT CAN BE HEARD BY SOME OF OUR CUSTOMERS. THIS CAN ONLY BE HEARD WITH ALL ACCESSORIES AND HVAC OFF AND ONLY WHEN ACTUATOR MOVEMENT IS REQUIRED. THIS DOES NOT INDICATE A CONCERN WITH THE MODULE AND SHOULD NOT BE REPLACED TO ADDRESS THIS CONCERN.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE E92 ECM RESTRICTION PART NUMBER 12662034 WILL BE PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS PRODUCT QUALITY CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on transmission adaptive functions when correcting a customer concern that shift feels to be too firm (harsh) or may slip or flare.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon with Diagnostic Trouble Code P0300 and an engine misfire. Technician will need to inspect the valve operation, if the valve or valves are not moving the Active Fuel Management lifters and guide on the bank with the concern and the oil pump and oil pan assembly should be replaced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON WITH DIAGNOSTIC TROUBLE CODE P0300 AND AN ENGINE MISFIRE. TECHNICIAN WILL NEED TO INSPECT THE VALVE OPERATION, IF THE VALVE OR VALVES ARE NOT MOVING THE ACTIVE FUEL MANAGEMENT LIFTERS AND GUIDE ON THE BANK WITH THE CONCERN AND THE OIL PUMP AND OIL PAN ASSEMBLY SHOULD BE REPLACED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides diagnostic tips to correct a customer concern of a Malfunction Indicator Lamp (MIL) illuminated and a technician finding DTC P0741:Torque Converter Clutch Stuck Off, set.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician the LCT1000 6 Speed Allison automatic transmission is on restriction through General Motors Product Quality Center. Dealer will need to call General Motors Product Quality Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW THE RADIO DISPLAY GETS THE AIR AMBIENT TEMPERATURE. ON 1500 SERIES TRUCKS AND ALL SPORT UTILITY VEHICLE WITH REGULAR PRODUCTION OPTION CODE IO3 RADIO THE AMBIENT AIR TEMPERATURE SENSOR IS HARD WIRED TO THE ENGINE CONTROL MODULE AND THEN THE SIGNAL GOES ON HIGH SPEED LOCAL AREA NETWORK TO THE BODY CONTROL MODULE FROM THERE ON LOW SPEED LOCAL AREA NETWORK TO THE RADIO. ON 1500 SERIES TRUCKS AND ALL SPORT UTILITY VEHICLE WITH REGULAR PRODUCTION OPTION CODE IO4, IO5, OR IO6 THE AMBIENT AIR TEMPERATURE SENSOR IS HARD WIRED TO THE ENGINE CONTROL MODULE AND THEN THE SIGNAL GOES ON HIGH SPEED LOCAL AREA NETWORK TO THE BODY CONTROL MODULE FROM THERE ON LOW SPEED LOCAL AREA NETWORK TO THE RADIO THEN MOST 50 BUS TO THE HUMAN MACHINE INTERFACE. ON 2500/3500 SERIES TRUCKS PRODUCTION OPTION CODE IO3 RADIO THE AMBIENT AIR TEMPERATURE SENSOR IS HARD WIRED TO THE INSTRUMENT PANEL CLUSTER AND THEN THE SIGNAL GOES ON LOW SPEED LOCAL AREA NETWORK TO THE RADIO. ON 2500/3500 SERIES TRUCKS PRODUCTION OPTION CODE IO4, IO5, OR IO6 RADIO THE AMBIENT AIR TEMPERATURE SENSOR IS HARD WIRED TO THE INSTRUMENT PANEL CLUSTER AND THEN THE SIGNAL GOES ON LOW SPEED LOCAL AREA NETWORK TO THE RADIO THEN MOST 50 BUS TO THE HUMAN MACHINE INTERFACE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides inspection and repair information that may be helpful to correct customer concerns of XM/Cellular Mobile Phone/OnStar® antenna looseness or damage, XM/Cellular/OnStar® reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, and/or a water leak on headliner at sunvisor.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician the diesel oxidation converter part restriction has ended. Dealer can now order the parts through the regular Customer Care and Aftersales parts process.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE DIESEL OXIDATION CONVERTER PART RESTRICTION HAS ENDED. DEALER CAN NOW ORDER THE PARTS THROUGH THE REGULAR CUSTOMER CARE AND AFTERSALES PARTS PROCESS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct customer concerns about blank display, NAV screen audio content is unavailable via speech recognition, display screen is stuck on incoming call view after phone call finished, rear view camera display blank, USB issues, Bluetooth/Favorite Bar/Voice, iPod unable to detect via USB, recognition concerns, XM speech recognition inoperative, traffic messages, clock display.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
Source components: BACK OVER PREVENTION · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs Replacement. Technician will use the latest version of 09-06-04-026G to verify the ECM calibration is not an Aftermarket calibration. If the customer prefers to KEEP the original numbers matching engine please call TAC for repair direction.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN BEFORE REPLACING THE CRANKSHAFT TO REVIEW THE FOLLOWING. DEALER SHOULD COMPLETE THE SERVICE INFORMATION DIAGNOSTICS AND THE COST COMPARISON WORKSHEET FOR ASSEMBLY REPAIR VS REPLACEMENT. TECHNICIAN WILL USE THE LATEST VERSION OF 09-06-04-026G TO VERIFY THE ECM CALIBRATION IS NOT AN AFTERMARKET CALIBRATION. IF THE CUSTOMER PREFERS TO KEEP THE ORIGINAL NUMBERS MATCHING ENGINE PLEASE CALL TAC FOR REPAIR DIRECTION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the engine may run hot with the snow plow installed. Do not exceed 64?kilometers per hour / 40?miles per hour with a snow plow mounted to the vehicle even if equipped with VYU. The vehicle could overheat and be damaged.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL · FUEL SYSTEM, DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector from General Motors Customer Care and Aftersales along with the trailer's 7-way connector plug.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14876 - SERVICE UPDATE. ON CERTAIN VEHICLES EQUIPPED WITH 8-SPEED AUTOMATIC TRANSMISSION (M5U), THE CUSTOMER MAY COMPLAIN ABOUT HARSH SHIFTING. THIS CAN OCCUR IF THE VEHICLE EXPERIENCED MULTIPLE TRANSMISSION REPROGRAMMING EVENTS DURING MANUFACTURING, CAUSING THE CALIBRATION TO OVER-ADJUST THE SHIFT PARAMETERS. THIS BULLETIN PROVIDES A SERVICE ADAPTIVE LEARN PROCEDURE THAT SHOULD BE RUN TO RESET THE CALIBRATION TO THE BASELINE PARAMETERS.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating Part number 12346501.
Source components: STRUCTURE:FRAME AND MEMBERS · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the X185 or the X138 connector (varies with vehicle build; refer to Service Information) near the underhood fuse block, terminal 32. Circuit 47 ends at the body harness side of X185 or X138 terminal 32, which comes from the X61A junction block. Obtain enough Dark Blue 12 gauge wire to run from X185 or X138 to the 7-way trailer connector at the bumper. Attach terminated lead part number 13327155 to one end of the Dark Blue and insert into the chassis harness side of the X185 or X138 connector terminal 32. Run the Dark Blue wire in its own conduit along the frame to the 7-way trailer connector at the bumper. Remove circuit 47 from the 7-way trailer connector terminal ?C? and tape the bare terminal and attach to the harness. Attach terminal part number 12110853, located in Delphi Tray 4, to the other end of the Dark Blue wire, with the correct weather pack seal, and insert it into the 7-way trailer connector terminal ?C.? Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center. Technician may find C0398 or C0326 stored in the Transfer Case Control Module. Technician should reprogram the Transfer Case Control Module using Service Programming System for the updated calibrations to resolve this concern.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides informationto the technicians of a fluid leak from the front of the Allison transmission and to gather information on the transmission.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance. If the vibration concern is E1.5 in the horizontal / lateral direction with Pico sensor mounted in seat track as indicated ? continue with steps to reduce the amplitude of the vibration by adding spacers in key locations to reduce ground out within the engine mounts. The 6.2L engine has a characteristic E1 which can be felt, and may be described as a lopey idle. Do not confuse 6.2L E1 characteristic (not caused by mount ground-out), with E1.5 normal idle characteristics being transmitted into the truck via ground-out thru the engine mounts. If measuring high at the seat track 12 mg or greater; replacement of the engine mounts should help reduce the amplitude of the vibration. If the disturbance measures at the seat track as E 1.5 lateral in the range of approximately 2.5 - 8 mg using a tri-axis sensor. Then place tri-axis Pico sensor on the inboard seat track forward-most location to record measurement of the rough idle vibration concern. With the Heater-Vent-Air Conditioning on perform several short heavy launch events from stop to stop to bring the temperatures back up while attempting to re-create the rough idle vibration in Drive with Pico sensor placed on inboard seat track; while the vibration is active ? Record Pico reading. This method seems to provide better results than extended test drives. If the Pico reading for E1.5, with vibration active, at specified seat track location measures close to 2mg or less use Service Information to diagnose rough idle / vibration. If the Pico reading for E1.5, with vibration active, at the inboard forward seat track
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with visible water leak or signs of water intrusion from the antenna base, red OnStar LED, unable to connect to OnStar, OnStar unable to locate the vehicle, OnStar has inaccurate global positioning system location, no global positioning system on the navigation radio display, and inaccurate global positioning system location on the navigation radio display. Technician may find Diagnostic Trouble Codes B2462-02, B2462-04, B2470-02, B2470-04, B125C-01, B125C-02, or B125C-04. Technician should replace the high efficiency antenna with the latest part number in the catalog.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14608 - SERVICE UPDATE. THIS BULLETIN PROVIDES A FURTHER SERVICE PROCEDURE TO INSPECT VEHICLES AND REPLACE THE POWER STEERING COOLER ASSEMBLY AS NEEDED ON CERTAIN VEHICLES THAT WERE PREVIOUSLY SERVICED PRIOR TO SEPTEMBER 9, 2014 PURSUANT TO RECALL BULLETIN 14356 (SINCE SUPERSEDED BY BULLETIN 14356A). THESE VEHICLES MAY HAVE BEEN BUILT WITH A HOSE CONNECTION WITHIN THE POWER STEERING COOLER ASSEMBLY THAT IS MISSING THE FERRULE OR FERRULE CRIMP. IF THE VEHICLE IS DRIVEN WITHOUT THE FERRULE OR FERRULE CRIMP, THERE MAY BE A LOSS OF POWER STEERING FLUID.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin advises the technician that there is no update for the customers concerns of the GM remote start doesn't work with the Onstar remotelink phone application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the 8L90 8 Speed Automatic Transmission is on exchange through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should not replace the Transfer Case Control Module. Technician will need to install a diode, part number 12112422, across the coil of the solenoid. It is important that the striped end of the diode be connected to the positive terminal of the coil and the other end of the diode be connected to ground.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with a low-volume, repetitive ticking noise coming from all speakers that may be more noticeable when listening to talk radio where there are breaks in the dialogue, allowing the noise to be more easily heard. Technician should not replace any parts for this concern. Engineering is currently evaluating this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle and that the current song can be displayed by pressing the ?next? button while the device is playing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides procedures to inspect , replace, or repair the XM radio antenna to correct the customers concern loss XM services, noise and/or water leak.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle with a clunk type noise on start up with the vehicle in park when the vehicle is equipped Allison LCT1000 transmission. This condition is considered to be an operating characteristic of the Allison LCT1000 transmission.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information provides a procedure to apply grease to the seat track to correct the costomer concern of excessive movement and a click noise while driving.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. Technician will inspect for the lower column bearing to be out of position and the upper intermediate steering shaft to lower column shaft bolt and nut may be contacting the inhibitor/shiftier cable bracket. Technician will replace the steering column for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information provides a procedure to update the radio to correct the cutomers concern of a Blank Display, NAV Screen Audio Content is Unavailable via Speech Recognition, Display Screen is Stuck on Incoming Call View After Phone Call Finished, Rear View Camera Display Blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod Unable to Detect via USB, Recognition Concerns, XM Speech Recognition Inoperative, Traffic Messages, Clock Display
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information provides a procedure to update the radio to correct the cutomers concern of no XM, radio locks up, slow response time, vertical lines between the clock and temp guage, and poor FM reception.