2014 Chevrolet CRUZE Manufacturer communications & TSBs.Page 14
Original record summaries, dates and identifiers for this model-year. Records 1,301–1,400 of 1,918, ordered newest first. Dated records on this page: Aug 21, 2014–Nov 25, 2014.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Nov 25, 2014Service Bulletin/Repair Instructions
04-00-89-015I
NHTSA communication ID: 10114271
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14577 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE ON CERTAIN VEHICLES THE WINDSHIELD WASHER FLUID BOTTLE. THESE VEHICLES MAY HAVE A WASHER FLUID BOTTLE THAT MAY LEAK AND REDUCE THE CAPACITY OF THE WASHER BOTTLE, OR COMPLETELY EMPTY THE WASHER BOTTLE UP TO THE CRACK, DEPENDING ON THE CRACK LOCATION AND SIZE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the NOX 1 Sensor part numbers 12641556 and 12662658 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14232 - SPECIAL COVERAGE. SOME VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Parts Restriction has ended on the Heated Oxygen Sensor part number 12644786. Dealer can order parts through the regular Customer Care and Aftersales part process.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that before calling General Motors Technical Assistance Center for assistance, there is some basic diagnostic information that must be obtained in order for General Motors Technical Assistance Center to provide proper direction in repairing the vehicle. Technician should use published Service Information vibration diagnostics, Pico scope, and Vibration Analysis Worksheet found in the Latest Version of Bulletin 03-00-91-001.
Source components: POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about improper engine block cleaning during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of the engine components. Technician should use the latest version of bulletin 00-06-01-012 for complete details on the use of these devices.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0133 and or P22FA. Technician will need to inspect Heated Oxygen Sensor and the Oxides of Nitrogen Sensor 1 for soot build up. If the sensors are covered with soot replace both sensor should be replaced. Also tighten the air cleaner outlet duct to positive crankcase ventilation heater housing using welding wire. Technician should also ensure all five hose clamps between the air cleaner box and the turbocharger are tight.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information to reset the phone and factory reset of the radio to correct the customers concern of the iphone connection concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio Radio/HVAC Display turns off and on at times, ABS, Service Traction System and Service StabiliTrak telltale lights come on, and or Service Steering Message displaying in the Driver Information Center and may experience heavier steering feel at low speed or static steering maneuvers. Technician may find Diagnostic Trouble Code C0800 set in the Electronic Brake Control Module. Technician will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent engine misfire and a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0300, P0301, and/or P0304. Technician will need to follow published Service Information diagnostics first. If the Service Information diagnostics do not isolate a cause for this concern, inspect the inside of the fuel rail and/or fuel tank for fuel contamination. f fuel contamination is present, refer to the "Fuel System Cleaning" procedure in Service Information. Dealer will need to advise the customer to only use fuel from high quality high volume Top Tier fuel stations.
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
Source components: BACK OVER PREVENTION · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a noticeable volume difference between the front and rear speakers. Technician will test the customer?s concern on a like vehicle. If the comparison results are identical then no further repairs are necessary.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to replace the ignition cylinder if found that it has excessive wear which can cause the vehicle to power up or start when the key is put in the ignition with out turning it.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BUICK/CHEVROLET: VEHICLE POWERS UP, WHETHER KEY IN IGNITION OR LEFT IN IGNITION, WITH CRANKING AND/OR CRANKING OF THE ENGINE AND MAKES WARNING CHIME INOPERATIVE. MODEL 2012-15 ENCORE, CRUZE, SONIC, TRAX. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14485 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE ALL DOOR STRIKERS ON CERTAIN VEHICLES. THE DOOR STRIKERS ON THESE VEHICLES MAY HAVE BEEN INCORRECTLY PLATED, GIVING THE APPEARANCE OF "PITTING". THERE ARE NO SAFETY ISSUES WITH THE STRIKERS; THIS IS ONLY AN APPEARANCE ISSUE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
13272A - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO PREVENT A POTENTIAL REAR GLASS WATER LEAK ON CERTAIN 2014 MODEL YEAR CHEVROLET CRUZE VEHICLES. THESE VEHICLES MAY HAVE A SEALING ISSUE THAT CAN RESULT IN WATER ENTRY INTO THE TRUNK. THE REPAIR INVOLVES RESEALING THE REAR GLASS AND REPLACING TRUNK TRIM, AS REQUIRED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO REPLACE THE 1-2-3-4 CLUTCH HOUSING IF THE CUSTOMERS CONCERN IS A BUMP, SURGE OR VIBRATION AT IDLE IN DRIVE AT A STOP.
Source components: POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY BULLETIN PROVIDES INFORMATION OF A POSSIBLE NORMAL CONDITION OF THE WEATHER ALERTS AND TRAFFIC ALERTS BEING DISPLAYED AFTER BEING SELECTED OFF AND HOW THEY WILL RETURN AFTER THE IGNITION HAS BEEN CYCLED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO INSTALL A DEFLECTOR UNDER THE COWL TO CORRECT THE CUSTOMERS CONCERN OF A WATER LEAK DURING A HARD RAIN OR SNOW.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a service procedure to replace all door strikers on certain 2014 model year Chevrolet Cruze vehicles. The door strikers on these vehicles may have been incorrectly plated, giving the appearance of "pitting". There are no safety issues with the strikers; this is only an appearance issue.
Source components: AIR BAGS · VEHICLE SPEED CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET: VEHICLE ON AN INCLINE AND A SNOW MELT OFF OR HARD RAIN HAS OCCUR, WATER WOULD LEAK ONTO PASSENGER SIDE FLOOR, CAUSED BY RUNNING DOWN WINDSHIELD UNDER AIR INLET GRILLE PANEL TO BODY AIR INLET OF HVAC SYSTEM. MODEL 2011-2015 CRUZE. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code. If the diagnostics lead to replacement of the Vehicle Communication Interface Module read the OnStar Customer Identifier using Global Diagnostic System 2. If the value falls in range the technician will need to remove power from the module for 5 minutes. After the power cycle was performed, check for the Diagnostic Trouble Code to be set current or history. If the Diagnostic Trouble Code is current replace the module. If the Diagnostic Trouble Code is history no further action is required.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to install a seat cushion lateral repair to correct the customers concern of the drivers and passenger seat moving laterally, clunking, squeaking, clicking, or shifting around while cornering.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.