The manufacturer’s record · Page 13 of 20
Original record summaries, dates and identifiers for this model-year. Records 1,201–1,300 of 1,918, ordered newest first. Dated records on this page: Nov 26, 2014–Mar 10, 2015.
Back to 2014 Chevrolet CRUZE problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10135384
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
Source components: EQUIPMENT.
Source record 10135384 at NHTSANHTSA communication ID: 10113745
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113745 at NHTSANHTSA communication ID: 10113741
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113741 at NHTSANHTSA communication ID: 10135383
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Source components: EQUIPMENT.
Source record 10135383 at NHTSANHTSA communication ID: 10113740
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113740 at NHTSANHTSA communication ID: 10139322
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio?s Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays on display even though the route requested had finished downloading, and USB audio still plays through speakers while Bluetooth phone call is in session. Technician will need to reprogram the radio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139322 at NHTSANHTSA communication ID: 10135381
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135381 at NHTSANHTSA communication ID: 10113738
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113738 at NHTSANHTSA communication ID: 10139314
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139314 at NHTSANHTSA communication ID: 10135377
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: EQUIPMENT.
Source record 10135377 at NHTSANHTSA communication ID: 10135376
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides diagnostic and repair information for a customer concern of intermittently HVAC blows only cold air with vehicle at operating temperatures.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10135376 at NHTSANHTSA communication ID: 10113731
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113731 at NHTSANHTSA communication ID: 10113730
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides diagnostic and repair information for a customer concern of intermittently HVAC blows only cold air with vehicle at operating temperatures.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10113730 at NHTSANHTSA communication ID: 10135371
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for fleet vehicles which details the proper configurations for the ignition key, fob, key tags and key rings.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES.
Source record 10135371 at NHTSANHTSA communication ID: 10113724
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for fleet vehicles which details the proper configurations for the ignition key, fob, key tags and key rings.
Source components: ELECTRICAL SYSTEM:IGNITION.
Source record 10113724 at NHTSANHTSA communication ID: 10139299
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10139299 at NHTSANHTSA communication ID: 10113720
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113720 at NHTSANHTSA communication ID: 10113574
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips and repair information to correct a customer concern of oil leak from timing belt area.
Source components: EQUIPMENT.
Source record 10113574 at NHTSANHTSA communication ID: 10113573
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113573 at NHTSANHTSA communication ID: 10114440
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-49903 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114440 at NHTSANHTSA communication ID: 10113571
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113571 at NHTSANHTSA communication ID: 10113570
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin is a revision for 11-08-49-001M to update the Condition.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113570 at NHTSANHTSA communication ID: 10114432
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114432 at NHTSANHTSA communication ID: 10113566
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.
Source record 10113566 at NHTSANHTSA communication ID: 10114424
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10114424 at NHTSANHTSA communication ID: 10113563
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern on an intermittent crank/no start in cold climate conditions, or a technician finding DTC P1682 set as current or in history.
Source components: ELECTRICAL SYSTEM:IGNITION · ENGINE AND ENGINE COOLING.
Source record 10113563 at NHTSANHTSA communication ID: 10113562
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of vehicle slow to heat up in cold ambient temperatures.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10113562 at NHTSANHTSA communication ID: 10114412
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Exhaust Particulate Sensor Assembly part restriction has ended. Dealer can now order the parts through the normal Customer Care and Aftersales parts process.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10114412 at NHTSANHTSA communication ID: 10114410
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Oxides of Nitrogen 2 sensor can now be ordered through the regular Customer Care and Aftersales part process.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114410 at NHTSANHTSA communication ID: 10114408
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114408 at NHTSANHTSA communication ID: 10114404
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114404 at NHTSANHTSA communication ID: 10113538
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
Source components: TIRES · WHEELS.
Source record 10113538 at NHTSANHTSA communication ID: 10113537
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a diagnostic tip for technicians who may find an oil leak after a recent oil change has been performed.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10113537 at NHTSANHTSA communication ID: 10114390
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have excessive oil consumption, blue smoke from the exhaust, or a Malfunction Indicator Lamp. Technician should inspect the PVC orifice for leaking oil or drawing a vacuum at idle. If the PCV orifice external port is leaking oil or vacuum, replace the camshaft cover assembly. Technician will inspect for a missing intake manifold Non Return Valve that may have damaged the PCV orifice diaphragm. Check for the return valve if it is not visible use a long cotton swab to wipe any excess oil from the valve to validate. If the non return valve is still not visible, then intake manifold removal for inspection is required to validate. When the valve is present reinstall the intake manifold. When the valve is not present replace the intake manifold assembly.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114390 at NHTSANHTSA communication ID: 10113531
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113531 at NHTSANHTSA communication ID: 10113527
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
Source components: EXTERIOR LIGHTING.
Source record 10113527 at NHTSANHTSA communication ID: 10114389
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a buzz noise and or vibration in the dash or floor board areas, most noticeable at 1800-2200 engine rpm. Technician will need to gain access to the brake lines and install 2 clips part number 13287828.
Source components: POWER TRAIN.
Source record 10114389 at NHTSANHTSA communication ID: 10113519
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
Source components: ELECTRICAL SYSTEM:IGNITION · EQUIPMENT:ELECTRICAL.
Source record 10113519 at NHTSANHTSA communication ID: 10113514
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
Source components: TIRES.
Source record 10113514 at NHTSANHTSA communication ID: 10113512
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
Source components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR.
Source record 10113512 at NHTSANHTSA communication ID: 10095364
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, ERROR OR UPDATE FAILED MESSAGES, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. TECHNICIAN SHOULD INSPECT THE USB/SD CARD PORT FOR A SD CARD OR A DEVICE PLUG INTO ANY OF THE USB PORTS.
Source components: ELECTRICAL SYSTEM.
Source record 10095364 at NHTSANHTSA communication ID: 10079524
NHTSA source summary · Original PDF not reviewed by Recallfolio
14371B - SPECIAL COVERAGE (LABOR CODE REVISED). SOME 2011-2014 MODEL YEAR CHEVROLET CRUZE VEHICLES AND SOME 2012-2014 CHEVROLET SONIC VEHICLES WITH THE 1.4L ENGINE MAY HAVE AN ENGINE COOLANT LEAK FROM THE WATER PUMP. THE PUMP MAY LEAK FROM THE WEEP RESERVOIR OR FROM THE WATER PUMP SHAFT SEAL, LEADING TO A DRIP OF COOLANT ONTO THE ENGINE OR ONTO THE GROUND. OVER TIME, THE LOSS OF COOLANT WILL REDUCE COOLING PERFORMANCE AND EVENTUALLY COULD LEAD TO ENGINE OVERHEATING. IF THIS CONDITION IS NOT CORRECTED, THE SERVICE ENGINE INDICATOR LIGHT MAY COME ON, AN ENGINE HOT, AC OFF MESSAGE MAY APPEAR, A CHIME MAY SOUND, AND THE ENGINE POWER MAY BE REDUCED. IF THE CONDITION OCCURS WITHIN THE SPECIAL COVERAGE TERMS,, THE WATER PUMP WILL BE REPLACED IF LEAKING.
Source components: ENGINE.
Source record 10079524 at NHTSANHTSA communication ID: 10139439
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.
Source components: ENGINE AND ENGINE COOLING.
Source record 10139439 at NHTSANHTSA communication ID: 10139438
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
Source components: EQUIPMENT.
Source record 10139438 at NHTSANHTSA communication ID: 10139437
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
Source components: ELECTRICAL SYSTEM.
Source record 10139437 at NHTSANHTSA communication ID: 10139436
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139436 at NHTSANHTSA communication ID: 10139433
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
Source components: ELECTRICAL SYSTEM.
Source record 10139433 at NHTSANHTSA communication ID: 10139432
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern regarding radio turning on and off with possible intermittent Malfunction Indicator Lamp (MIL) Lights, or DTC C0800, B1325, or B1517 set.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139432 at NHTSANHTSA communication ID: 10139430
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
Source components: WHEELS.
Source record 10139430 at NHTSANHTSA communication ID: 10139426
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of feeling a bump, surge or vibration at idle in drive, at a stop.
Source components: SUSPENSION.
Source record 10139426 at NHTSANHTSA communication ID: 10139422
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
Source components: ENGINE AND ENGINE COOLING.
Source record 10139422 at NHTSANHTSA communication ID: 10114352
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Source components: TIRES · WHEELS.
Source record 10114352 at NHTSANHTSA communication ID: 10095317
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT CHANGING THE TIRE AND WHEEL SIZE ON VEHICLES. GENERAL MOTORS WILL ONLY SUPPORT A TIRE CALIBRATION FOR TIRES THAT HAVE BEEN SIZED, TESTED AND DESIGNED FOR THE VEHICLE IN QUESTION AND ITS APPLICATIONS. TECHNICIAN SHOULD NOT USE THE INFORMATION THAT IS PROVIDED BY THE ANTILOCK BRAKING SYSTEM TIRE SIZE SELECTION.
Source components: EQUIPMENT.
Source record 10095317 at NHTSANHTSA communication ID: 10139416
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of a squeak or squeal noise during windshield wiper operation.
Source components: VISIBILITY/WIPER.
Source record 10139416 at NHTSANHTSA communication ID: 10139415
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10139415 at NHTSANHTSA communication ID: 10139414
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139414 at NHTSANHTSA communication ID: 10114343
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114343 at NHTSANHTSA communication ID: 10114342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114342 at NHTSANHTSA communication ID: 10094888
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10094888 at NHTSANHTSA communication ID: 10079307
NHTSA source summary · Original PDF not reviewed by Recallfolio
14371A - SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). SOME VEHICLES WITH THE 1.4L ENGINE MAY HAVE AN ENGINE COOLANT LEAK FROM THE WATER PUMP. THE PUMP MAY LEAK FROM THE WEEP RESERVOIR OR FROM THE WATER PUMP SHAFT SEAL, LEADING TO A DRIP OF COOLANT ONTO THE ENGINE OR ONTO THE GROUND. OVER TIME, THE LOSS OF COOLANT WILL REDUCE COOLING PERFORMANCE AND EVENTUALLY COULD LEAD TO ENGINE OVERHEATING. IF THIS CONDITION IS NOT CORRECTED, THE SERVICE ENGINE INDICATOR LIGHT MAY COME ON, AN ENGINE HOT, AC OFF MESSAGE MAY APPEAR, A CHIME MAY SOUND, AND THE ENGINE POWER MAY BE REDUCED. IF THE CONDITION OCCURS WITHIN THE STATED SPECIAL COVERAGE TERMS, THE WATER PUMP WILL BE REPLACED IF LEAKING.
Source components: ENGINE.
Source record 10079307 at NHTSANHTSA communication ID: 10139411
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
Source components: EQUIPMENT.
Source record 10139411 at NHTSANHTSA communication ID: 10139203
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information to reduce the number of no trouble found (NTF) turbochargers (TC) being returned to the warranty parts Center (WPC) by informing Service Department personnel of what inspections and/or diagnosis to perform, prior to returning a TC to the WPC.
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.
Source record 10139203 at NHTSANHTSA communication ID: 10139201
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.
Source components: ENGINE.
Source record 10139201 at NHTSANHTSA communication ID: 10139200
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE.
Source record 10139200 at NHTSANHTSA communication ID: 10139199
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
Source components: SUSPENSION.
Source record 10139199 at NHTSANHTSA communication ID: 10139198
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10139198 at NHTSANHTSA communication ID: 10057266
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS: 2011-2014 CHEVROLET CRUZE CHEVROLET SONIC/ W 1.4L ENGINE(RPO LUJ OR LUV): SOME MODEL VEHICLES MAY EXPERIENCE ENGINE COOLANT LEAK FROM THE WATER PUMP. THIS COULD REDUCE COOLANT PERFORMANCE AND CAUSE OVERHEATING. *LJ SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. *LJ
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10057266 at NHTSANHTSA communication ID: 10057265
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS :2011-2014 CHEVROLET CRUZE, CHEVROLET SONIC W/ 1.4L ENGINE: SOME MODEL VEHICLES MAY EXPERIENCE ENGINE COOLANT LEAK FROM THE WATER PUMP. *LJ SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER *LJ
Source components: ENGINE AND ENGINE COOLING.
Source record 10057265 at NHTSANHTSA communication ID: 10126251
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
Source components: POWER TRAIN.
Source record 10126251 at NHTSANHTSA communication ID: 10114801
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114801 at NHTSANHTSA communication ID: 10250028
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE.
Source record 10250028 at NHTSANHTSA communication ID: 10126248
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
Source components: WHEELS.
Source record 10126248 at NHTSANHTSA communication ID: 10114797
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
Source components: ELECTRICAL SYSTEM · SEATS.
Source record 10114797 at NHTSANHTSA communication ID: 10114790
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that General Motors Product Quality Center parts restriction has ended on the 2014 Chevrolet Cruze 2.0l diesel engine Regular Production Option Code LUZ NOX 1 sensor part numbers 12641556 and 12662658. Dealer can now order parts through the regular Customer Care and Aftersales parts process.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL.
Source record 10114790 at NHTSANHTSA communication ID: 10114783
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
Source components: ELECTRICAL SYSTEM · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10114783 at NHTSANHTSA communication ID: 10126237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10126237 at NHTSANHTSA communication ID: 10126231
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information provides the proper way to install the floor mats .
Source components: EQUIPMENT.
Source record 10126231 at NHTSANHTSA communication ID: 10114775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
Source components: ELECTRICAL SYSTEM.
Source record 10114775 at NHTSANHTSA communication ID: 10126221
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10126221 at NHTSANHTSA communication ID: 10114768
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a squeak noise when operating the clutch pedal. Technician will need to contact General Motors Technical Assistance Center for further assistance.
Source components: POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE).
Source record 10114768 at NHTSANHTSA communication ID: 10090183
NHTSA source summary · Original PDF not reviewed by Recallfolio
14311 - SPECIAL COVERAGE. ON CERTAIN VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; BATTERY SAVER ACTIVE AND SERVICE STEERING MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES.
Source record 10090183 at NHTSANHTSA communication ID: 10114760
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
Source components: ELECTRICAL SYSTEM.
Source record 10114760 at NHTSANHTSA communication ID: 10126208
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information on inspecting the turbocharger for missing or prematurely worn parts.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126208 at NHTSANHTSA communication ID: 10253584
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps.
Source components: WHEELS.
Source record 10253584 at NHTSANHTSA communication ID: 10253398
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014 Chevrolet Cruze Diesel NOX 1 Sensor - Part Restriction.
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, DIESEL.
Source record 10253398 at NHTSANHTSA communication ID: 10248770
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Coverage Adjustment ? Negative Battery Cable Loose
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES.
Source record 10248770 at NHTSANHTSA communication ID: 10247716
NHTSA source summary · Original PDF not reviewed by Recallfolio
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10247716 at NHTSANHTSA communication ID: 10247237
NHTSA source summary · Original PDF not reviewed by Recallfolio
CLUSTER TRIP ODOMETER RESET AND CLUSTER WAKE-UP
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · UNKNOWN OR OTHER.
Source record 10247237 at NHTSANHTSA communication ID: 10247061
NHTSA source summary · Original PDF not reviewed by Recallfolio
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10247061 at NHTSANHTSA communication ID: 10245938
NHTSA source summary · Original PDF not reviewed by Recallfolio
OnStar Module Does Not Support All B101D Symptom Codes.
Source components: ELECTRICAL SYSTEM.
Source record 10245938 at NHTSANHTSA communication ID: 10072942
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10072942 at NHTSANHTSA communication ID: 10072581
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10072581 at NHTSANHTSA communication ID: 10070539
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10070539 at NHTSANHTSA communication ID: 10070014
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10070014 at NHTSANHTSA communication ID: 10069255
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10069255 at NHTSANHTSA communication ID: 10067357
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES.
Source record 10067357 at NHTSANHTSA communication ID: 10067217
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10067217 at NHTSANHTSA communication ID: 10056605
NHTSA source summary · Original PDF not reviewed by Recallfolio
BUICK/CHEVROLET: DUE TO LOSS OF WASTEGATE PRELOAD, THE MALFUNCTION INDICATOR LAMP IS ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P0299 (ENGINE UNDERBOOST) IS SET AND WEAR IN WASTE ACTUATOR ROD END TO PIN JOINT IS NORMAL. MODEL 2013-2015 ENCORE, SONIC, TRAX, 2011-2015 CRUZE. *PE
Source components: ENGINE.
Source record 10056605 at NHTSANHTSA communication ID: 10056601
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET: THE CLUSTER DRIVER INFORMATION CENTER (DIC) WILL ILLUMINATED ON ITS OWN, IN KEY OFF CONDITION, WHILE IN TRIP MENU MODE, AND ODOMETER RESETS ITSELF, INTERMITTENTLY, WITH A BEEP SOUND. MODEL 2014-2015 CRUZE, ORLANDO. *PE
Source components: EQUIPMENT.
Source record 10056601 at NHTSANHTSA communication ID: 10114273
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulliten provides the technicians with information on a fuel trim reset after O2 sensor replacement.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10114273 at NHTSA