The manufacturer’s record · Page 12 of 20
Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,918, ordered newest first. Dated records on this page: Mar 16, 2015–Jul 28, 2015.
Back to 2014 Chevrolet CRUZE problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10138144
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of a rattle or clunk noise originating from the rear of the vehicle when traveling over bumps.
Source components: SUSPENSION:REAR:SHOCK ABSORBER.
Source record 10138144 at NHTSANHTSA communication ID: 10114621
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
Source components: ELECTRICAL SYSTEM.
Source record 10114621 at NHTSANHTSA communication ID: 10138139
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138139 at NHTSANHTSA communication ID: 10138137
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138137 at NHTSANHTSA communication ID: 10114613
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. The technician may comment that the key in the fob will not fold close or stay latched closed. Damage to the folding mechanism could result from storing the key in the door lock cylinder and accidently bumping or making contact with the key fob. Please advise all dealer personnel to refrain from storing the key in the door lock even for brief periods.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114613 at NHTSANHTSA communication ID: 10114612
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a concern with diagnostic trouble codes P0011 P0014 P0016 or P0017 in the engine control module after a repair involving the camshaft actuators. There is a unique black plastic oil sleeve that is between the end of the cam actuator and the camshaft. This sleeve directs oil into the actuator to adjust the timing. If the sleeve is damaged or missing, the engine control module cannot control the cam actuator movement and will set the diagnostic trouble codes.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114612 at NHTSANHTSA communication ID: 10138130
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10138130 at NHTSANHTSA communication ID: 10114608
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114608 at NHTSANHTSA communication ID: 10138125
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
Source components: EQUIPMENT.
Source record 10138125 at NHTSANHTSA communication ID: 10138121
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information bulletin is requesting information from dealers on a customer concern of poor A/C performance.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138121 at NHTSANHTSA communication ID: 10138117
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE.
Source record 10138117 at NHTSANHTSA communication ID: 10138114
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT · SEATS.
Source record 10138114 at NHTSANHTSA communication ID: 10138113
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10138113 at NHTSANHTSA communication ID: 10114598
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114598 at NHTSANHTSA communication ID: 10114597
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
Source components: EQUIPMENT:ELECTRICAL · POWER TRAIN.
Source record 10114597 at NHTSANHTSA communication ID: 10137946
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides starter and fuse block service precautions and repair information to correct a customer concern of starter or flywheel knock noise on start up.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137946 at NHTSANHTSA communication ID: 10137943
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137943 at NHTSANHTSA communication ID: 10137940
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of DEF Fluid Quality Poor message on and/or cruise control interrupt at low speeds, DTCs P0128, P0133, P2002, P20EE, P22FA, P2463 set.
Source components: EQUIPMENT · VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10137940 at NHTSANHTSA communication ID: 10115076
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10115076 at NHTSANHTSA communication ID: 10067351
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: AIR BAGS.
Source record 10067351 at NHTSANHTSA communication ID: 10113717
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015-2016 model years to repair information to correct a customer concern of inaccurate or slow response of outside air temperature display.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10113717 at NHTSANHTSA communication ID: 10113711
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides diagnostic tips and repair information to correct a customer concern for intermittent engine no crank, intermittent exhaust Camshaft Position (CMP) sensor signal.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10113711 at NHTSANHTSA communication ID: 10113705
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10113705 at NHTSANHTSA communication ID: 10113703
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10113703 at NHTSANHTSA communication ID: 10115067
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
Source components: ELECTRICAL SYSTEM.
Source record 10115067 at NHTSANHTSA communication ID: 10113701
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113701 at NHTSANHTSA communication ID: 10115053
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Source components: SUSPENSION · TIRES.
Source record 10115053 at NHTSANHTSA communication ID: 10115048
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the radio display that will go blank and come back on after a few seconds then display may show the splash screen or come back on to the last screen that was displayed. Infrequent resets can occur in a high load condition such as long routes, driving against a route or rerouting, Bluetooth streaming, and start up when Bluetooth or USB is syncing is considered a normal operating condition. Replacing the radio for these infrequent instances will not repair these concerns. If published Service Information diagnostics do not lead to a diagnosis and the concern is happening on more than just the very rare occasions, retrieve the radio end model part number using Global Diagnostic System 2 or from the radio and contact the General Motors Technical Assistance Center for further diagnostic assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10115048 at NHTSANHTSA communication ID: 10115047
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the General Motors Product Quality Center parts restriction has ended on the Exhaust Gas Temperature Sensors part numbers 55598259, 55581035, and 55581034. Dealer can now order the parts through the regular Customer Care and Aftersales parts process.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · FUEL SYSTEM, GASOLINE.
Source record 10115047 at NHTSANHTSA communication ID: 10113691
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern of a bump, surge or engine vibration while stopped at idle with the transmission in Drive and their foot on the brake.
Source components: SUSPENSION.
Source record 10113691 at NHTSANHTSA communication ID: 10089945
NHTSA source summary · Original PDF not reviewed by Recallfolio
"14311B - SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). ON CERTAIN 20112015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; BATTERY SAVER ACTIVE AND SERVICE STEERING MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE. "
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES.
Source record 10089945 at NHTSANHTSA communication ID: 10115037
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the clock time will change unwanted and become inaccurate. Technician should not replace any parts, General Motors is currently evaluating the concern.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10115037 at NHTSANHTSA communication ID: 10113688
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113688 at NHTSANHTSA communication ID: 10113687
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113687 at NHTSANHTSA communication ID: 10113685
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of DEF fluid quality poor message on and/or cruise control interrupt at low speeds. Technicians also may find DTC(s) P0128, P0133, P20EE, P22FA, P2463 set or in history.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10113685 at NHTSANHTSA communication ID: 10115032
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the General Motors Product Quality Center Parts Restriction has ended on the 2014 Chevrolet Cruze equipped with the 2.0L Diesel engine Regular Production Option Code (LUZ) Engine Control Module Part number 12646983. Dealer can now ordered through the regular Customer Care and Aftersales parts process.
Source components: ENGINE · EQUIPMENT.
Source record 10115032 at NHTSANHTSA communication ID: 10115027
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10115027 at NHTSANHTSA communication ID: 10115026
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10115026 at NHTSANHTSA communication ID: 10113673
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern of DEF Fluid Quality Poor message on and/or cruise control interrupt at low speeds and technicians may find P0128, P0133, P20EE, P22FA, P2463 set.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10113673 at NHTSANHTSA communication ID: 10113672
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information regarding a customer concern of radio turning on and off with possible intermittent Malfunction Indicator Lamp (MIL) lights, and DTC C0800, B1325 and/or B1517 set.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113672 at NHTSANHTSA communication ID: 10089943
NHTSA source summary · Original PDF not reviewed by Recallfolio
14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEHICLES, EQUIPPED WITH ELECTRONIC POWER STEERING (NJ0/NJ1), MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
Source record 10089943 at NHTSANHTSA communication ID: 10115014
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115014 at NHTSANHTSA communication ID: 10089944
NHTSA source summary · Original PDF not reviewed by Recallfolio
"14311A - SPECIAL COVERAGE (REVISED SERVICE PROCEDURE). ON CERTAIN 20112015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; BATTERY SAVER ACTIVE AND SERVICE STEERING MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE. "
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES.
Source record 10089944 at NHTSANHTSA communication ID: 10115011
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10115011 at NHTSANHTSA communication ID: 10113669
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113669 at NHTSANHTSA communication ID: 10057574
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS: 2011-2015 CHEVROLET CRUZE: SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. SPECIAL COVERAGE REGARDING CERTAIN MODELS EXPERIENCING NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE INCORRECT CRIMP AT THE BATTERY NEGATIVE TERMINAL. *LJ UPDATED 11/6/15. *PE UPDATED 11/12/15. *PE
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES.
Source record 10057574 at NHTSANHTSA communication ID: 10057078
NHTSA source summary · Original PDF not reviewed by Recallfolio
GEMS/CHEVROLET/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE STEERING WHEEL WOULD STICK IN STRAIGHT AHEAD POSITION AFTER LONG DISTANCE DRIVING ON STRAIGHT HIGHWAY DUE TO STEERING SYSTEM HAVING AN INCREASED FRICTION AND TURNING WOULD BE AN INCREASED EFFORT. MODEL 2011-2014 CRUZE, VOLT, 2010-14 EQUINOX, TERRAIN, 2012-14 VERANO, 2013-14 MALIBU. *PE UPDATED 11/6/15. *PE
Source components: STEERING:HYDRAULIC POWER ASSIST SYSTEM.
Source record 10057078 at NHTSANHTSA communication ID: 10114585
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. This is normal operation of the heated seat during a remote vehicle start event. The electronic climate control module is not in a complete wake up state during a remote vehicle start mode and will not enable the light emitting diode. After a cold soak below 32 degrees Fahrenheit the seat will not get hot in the 10 minutes or less of the remote vehicle start mode. This is due to the fact that the heat element is not in direct contract with the seat surface while the seat is unoccupied and the foam below the heater is full cold insulating air which takes time to heat up. Technician is to communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114585 at NHTSANHTSA communication ID: 10113663
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information bulletin is requesting information from dealers on a customer concern of poor A/C performance.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10113663 at NHTSANHTSA communication ID: 10113662
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
Source components: FUEL SYSTEM, OTHER.
Source record 10113662 at NHTSANHTSA communication ID: 10114572
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Product Quality Center part restriction on intake manifold part numbers 12654607 and 12657379 as well as the intake manifold runner control valve actuator restriction has ended.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114572 at NHTSANHTSA communication ID: 10113658
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113658 at NHTSANHTSA communication ID: 10113657
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113657 at NHTSANHTSA communication ID: 10113656
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113656 at NHTSANHTSA communication ID: 10114565
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have engine oil leak may be isolated to the timing belt upper front cover. Technician will gain access to the camshaft position actuators and use a piece of paper to see if they eject oil. If the camshaft position actuator ejects oil will engine is running replace the camshaft position actuator.
Source components: ENGINE.
Source record 10114565 at NHTSANHTSA communication ID: 10113654
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113654 at NHTSANHTSA communication ID: 10113652
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113652 at NHTSANHTSA communication ID: 10114543
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114543 at NHTSANHTSA communication ID: 10113651
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides critical diagnostic information for a customer concern of engine rattle/knock noise, loose or broken front crankshaft pulley bolt and/or flywheel bolts.
Source components: ENGINE.
Source record 10113651 at NHTSANHTSA communication ID: 10114525
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Product Quality Center part restriction for the exhaust gas temperature sensors part numbers 55598259, 55581035 and 55581034 has ended and the parts can be ordered through the regular process.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10114525 at NHTSANHTSA communication ID: 10044234
NHTSA source summary · Original PDF not reviewed by Recallfolio
GM: ENGINE RATTLE/KNOCK NOISE, LOOSE OR BROKEN FRONT CRANKSHAFT PULLEY BOLT AND/OR FLYWHEEL BOLTS. ALSO INCLUDED BUICK ENCORE, CHEVROLET SONIC, AND CHEVROLET TRAX. MODEL YEAR 2014. *JS UPDATED 09/30/2013 *JS UPDATED 2/5/16. *PE
Source components: ENGINE.
Source record 10044234 at NHTSANHTSA communication ID: 10113624
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of sunroof or sunshade inoperative, and technician may find DTC U151B set.
Source components: VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10113624 at NHTSANHTSA communication ID: 10113621
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of a squeak noise heard when operating the clutch pedal.
Source components: POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE).
Source record 10113621 at NHTSANHTSA communication ID: 10113620
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
Source components: EQUIPMENT.
Source record 10113620 at NHTSANHTSA communication ID: 10114491
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114491 at NHTSANHTSA communication ID: 10114490
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
Source components: ELECTRICAL SYSTEM.
Source record 10114490 at NHTSANHTSA communication ID: 10114488
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about Apple devices is inoperative or freezing when using the device via USB cable after an IOS8.x.x update. Technician will need to delete the radio from the phone and the phone from the radio. Also close out all apps on the device if it is an iPhone.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114488 at NHTSANHTSA communication ID: 10113615
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113615 at NHTSANHTSA communication ID: 10113614
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113614 at NHTSANHTSA communication ID: 10113613
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113613 at NHTSANHTSA communication ID: 10114487
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the General Motors Product Quality Center parts restriction has ended on the 2014 Chevrolet Cruze 2.0L Diesel engine Regular Production Option Code (LUZ) Oxidation Converter Particulate Filter part number 12659575. Dealer can now ordered through the regular Customer Care and Aftersales parts process.
Source components: FUEL SYSTEM, DIESEL.
Source record 10114487 at NHTSANHTSA communication ID: 10114486
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the General Motors Product Quality Center parts restriction has ended on the 2014 Chevrolet Cruze 2.0L Diesel engine Regular Production Option Code (LUZ) Catalytic Converter part number 22867460. Dealer can now ordered through the regular Customer Care and Aftersales parts process.
Source components: FUEL SYSTEM, DIESEL.
Source record 10114486 at NHTSANHTSA communication ID: 10114474
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114474 at NHTSANHTSA communication ID: 10114471
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors Part numbers 55598259, 55581035 and 55581034 will be placed on a parts restriction through the General Motors Product Quality Center. The dealer will need to contact General Motors Product Quality Center for further assistance.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10114471 at NHTSANHTSA communication ID: 10114470
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114470 at NHTSANHTSA communication ID: 10114469
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors Part numbers 55598259, 55581035 and 55581034 will be placed on a parts restriction through the General Motors Product Quality Center. The dealer will need to contact General Motors Product Quality Center for further assistance.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114469 at NHTSANHTSA communication ID: 10113594
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of a fluid leak from under the front of the vehicle, the clutch pedal is hard to push, returns slow, does not return all the way to the top or does not return at all.
Source components: POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE).
Source record 10113594 at NHTSANHTSA communication ID: 10114459
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
Source components: ENGINE AND ENGINE COOLING.
Source record 10114459 at NHTSANHTSA communication ID: 10114451
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10114451 at NHTSANHTSA communication ID: 10139395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the step to diagnose and repair vehicles that have a Diagnostic Trouble Code C1100 sym 02 set in the Electronic Brake Control Module. Technician will use the scan tool to monitor Brake Pressure Sensor Data. If the voltage is constant without any changes the Electronic Brake Control Module will need to be replaced for this concern.
Source components: SERVICE BRAKES.
Source record 10139395 at NHTSANHTSA communication ID: 10135418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10135418 at NHTSANHTSA communication ID: 10113785
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113785 at NHTSANHTSA communication ID: 10139385
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a intermittently the doors may not unlock when pushing the door handle buttons, the vehicle may not start when pushing the start button, or key fobs will work until Body Control Module goes to sleep. Technician will need to replace the Remote Control Door Lock Receiver with the correct module for the application.
Source components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH.
Source record 10139385 at NHTSANHTSA communication ID: 10139379
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139379 at NHTSANHTSA communication ID: 10135412
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135412 at NHTSANHTSA communication ID: 10113775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113775 at NHTSANHTSA communication ID: 10113773
NHTSA source summary · Original PDF not reviewed by Recallfolio
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113773 at NHTSANHTSA communication ID: 10135410
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10135410 at NHTSANHTSA communication ID: 10113770
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10113770 at NHTSANHTSA communication ID: 10139361
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT.
Source record 10139361 at NHTSANHTSA communication ID: 10139360
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio's Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays on display even though the route requested had finished downloading, and USB audio still plays through speakers while Bluetooth phone call is in session. Technician will need to reprogram the radio.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139360 at NHTSANHTSA communication ID: 10139359
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio that the iPhone does not automatically re-pair and is no longer shown in the radio's Device List, XM Weather Alerts Activate Automatically after an ignition cycle, the Bluetooth connection may be lost when replying to a text message, After a OnStar Turn By Turn a "Routing" screen appears and stays on display even though the route requested had finished downloading, and USB audio still plays through speakers while Bluetooth phone call is in session. Technician will need to reprogram the radio.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139359 at NHTSANHTSA communication ID: 10135400
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern of after pairing their iPhone to the radio, the phone does not automatically re-pair and is no longer shown in the radio?s ?Device List?.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10135400 at NHTSANHTSA communication ID: 10135399
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip feeling in steering wheel near center position.
Source components: STEERING.
Source record 10135399 at NHTSANHTSA communication ID: 10113759
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information for a customer concern of after pairing their iPhone to the radio, the phone does not automatically re-pair and is no longer shown in the radio?s ?Device List?.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113759 at NHTSANHTSA communication ID: 10113758
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a repair recommendation for a customer concern of notchy or stick/slip feeling in steering wheel near center position.
Source components: STEERING: STEERING WHEEL/HANDLE BAR.
Source record 10113758 at NHTSANHTSA communication ID: 10135395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10135395 at NHTSANHTSA communication ID: 10135394
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10135394 at NHTSANHTSA communication ID: 10113753
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10113753 at NHTSANHTSA communication ID: 10113752
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10113752 at NHTSA