Original record summaries, dates and identifiers for this model-year. Records 2,101–2,200 of 2,400, ordered newest first. Dated records on this page: Dec 14, 2012–Feb 22, 2013.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Feb 22, 2013Service Bulletin/Repair Instructions
G-158965
NHTSA communication ID: 10114130
NHTSA source summary · Original PDF not reviewed by Recallfolio
12265 - Service Update. Replace the radio control assembly. The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12262A - Service Update (revised service procedure). Reprogram of the seat memory control module. The reprogram will remove the automatic seat memory recall function from the key fobs. Customers have commented on the dissatisfaction of the key fob automatic memory function.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
13059 - Service Update. On some vehicles, the transfer case oil delivery tube may not be fully seated and a leak could develop. Dealrs will inspect and, if necessary, replace the transfer case oil delivery tube.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that while removing a knock sensor connector, the connector was damaged or broken. Technician should be advised until the kit is available through service parts, a connector kit is available through the Warranty Parts Center.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
NHTSA source summary · Original PDF not reviewed by Recallfolio
13013A - Service Update (revised service procedures ). The ring gasket may be pinched between the flanges on the inside diameter of the joint leading to a visible gap. As the pinched part of that gasket relaxes, clamp load is lost at that stud location. Dealers are to tighten all 4 exhaust manifold bolts.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with a diagnostic tip on the proper installation of the Heater-Vent-Air Conditioning module connectors after removal. Technician should connect the connectors in the proper sequence (J1, J3, and J4 can be installed in any order, but J2 (Brown Power Connector) must be last) to avoid motor relearn process. If the proper connection procedure was not followed previous to reinstallation of the Heater-Vent-Air Conditioning module connectors and it appears you have a stuck motor, refer to the latest version of PIC5794.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12262 - Service Update (revised SRX insert). Customer dissatisfaction with the key fob automatic memory function. Dealers are reprogram the seat memory contol module to remove the automatic seat memory recall function from the key fobs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update for Inventory Vehicles Only Automatic Radio Volume Increasel and/or Radio Control Asslembly Buttons Not Operating as Designed Expires January 31, 2014
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update for Customer Vehicles Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not Operating as Designed Expires with Base Warranty
NHTSA source summary · Original PDF not reviewed by Recallfolio
13003A - Service Update (revised instructions ). The radio volume increases to maximum level without input and the radio cannot be turned off. This condition may or may not occur on subsequent ignition cycles. Also, the heated and/or ventilated seat operation may turn on without input, and/or the outside buttons on the radio control assembly may not work. Dealers are to run a diagnostic procedure to verify the integrity of the indium tin oxide (ITO) sensing of the radio control assembly. If the diagnostic procedure determines a concern with the ITO sensing, dealers are to replace the radio control assembly.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS: SERVICE UPDATE FOR INVENTORY AND CUSTOMER VEHICLES TRANSFER CASE OIL DELIVERY TUBE INSTALLED INCORRECTLY EXPIRES WITH BASE WARRANTY. ON SOME VEHICLES, THE TUBE MAY NOT BE FULLY SEATED AND A LEAK COULD DEVELOP. *JS
Source components: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have ?Low Beam Failure Message? displayed. Technician will need to reprogram the Body Control Module using Service Programming System.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that it could be extremely difficult to remove one or more of the Driver or Front Passenger Seat Bolts. Technician will need to be very cautious and heat the seat bolts to soft the thread locking compound.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the Bluetooth input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message ?No Internet Connection? is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that upon starting the engine the Driver Information Center displayed a Service Power Steering message and experienced a loss of steering assist. Technician will need to update the Power Steering Control Module using Service Programming System through Tis2Web with the latest calibrations available.
Source components: ELECTRICAL SYSTEM:SOFTWARE · STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have the park brake indicator may illuminate while driving. Technician will need to Service Programming System program the Electric Parking Brake with the latest calibrations available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on adjusting the sunroof window height and opening due to a misshaped or raised sunroof seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have the Steering Wheel Controls or Heated Steering Wheel inoperative. Technician will need to inspect for loose or missing 7.5A or 2A fuse in the instrument panel electrical center fuse block. Technician will need to verify proper fuse terminal tension and replace the fuse or fuse block terminal as necessary.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an excessive wind rush noise or road noise while driving. Technician will apply duct tape to cover the back side of the Thermal Expansion Valve pass-through. If covering the holes does not correct the condition, remove the Heater-Vent-Air Conditioning case and inspect the foam seal and reposition or replace as needed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning airflow may seem to be stuck in one air outlet mode. Technician should perform the Actuator Re-calibration procedure listed in Service Information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate. With Diagnostic Trouble Codes C0242, C0561, P0575, P0615, P0700, P0856, P1629, P2544, U0073, U0074, U0100, U0109, U0121, U0140, U2100, U2105, and / or U2106 stored. The technician is to inspect the transmission X1 connector terminals for loose or poor fit. Disconnect the X1 connector and carefully tug on each wire to insure pins are fully seated. A side load on the wires may also cause a false positive lock. Technician is to repair the connections as necessary.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on the driver airbag light is flashing in the cluster and/or the passenger airbag ON indicator does not illuminate when the passenger is present when the SDM setup has not been completed after reprogramming.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update for Inventory Vehicles Only Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not Operating as Designed Expires January 31, 2014
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
CADILLAC: WHEN OPERATING OUTSIDE HANDLE, THE FRONT AND/OR REAR SIDE DOOR, FAILS TO UNLATCH OR OPEN. INSIDE HANDLE WILL UNLATCH AND OPEN DOOR. MODEL 2013 ATS, XTS. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Park Brake indicator remains on after the Park Brake is applied and turning off the ignition. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.