2014 Audi Q5 Manufacturer communications & TSBs.Page 14
Original record summaries, dates and identifiers for this model-year. Records 1,301–1,384 of 1,384, ordered newest first. Dated records on this page: Oct 29, 2012–Jul 10, 2013.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jul 10, 2013Service Bulletin/Repair Instructions
A961367 2019260-
NHTSA communication ID: 10124574
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 96 number 12-37 dated June 11, 2012. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer's door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 Model Years 2005 - 2006 and A3 Model Year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer's HomeLink® opener system is using an alternate code. The handheld transmitter's programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 94 number 13-05 dated February 8, 2013. Daytime Running Light is completely inoperative. Daytime Running Light is partially inoperative. Multiple Daytime Running Light LEDs are inoperative. DTCs are stored in the central electrics control module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIL on. DTCs are stored in the engine control module. There may be slight power reduction at high RPMs. One of the vacuum actuators on intake runner bank 1 or bank 2 is defective.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer may report sporadically hearing the parking brake being actuated after the vehicle has been switched off. If the customer does not identify the sound as the sound of the parking brake being actuated, he or she may simply complain of hearing noises from the rear brakes. Ignition is switched off. Steering is locked. Park is selected. Parking brake is not engaged. If the electro-mechanical parking brake is not operated for some time, the free play between brake pads and brake discs increases because of normal brake pad wear. The parking brake control unit performs an automatic correction about every 621 miles (1,000 km). On A8 models, the brake pad thickness is also calculated.
Source components: ELECTRICAL SYSTEM · PARKING BRAKE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 10-70 dated October 26, 2010. Sequence of error messages are seen on the radio display screen after a CD was loaded into or removed from the internal CD drive. "Drive defective. The error could be corrected by resetting it (see radio system owner's manual). Otherwise, contact your Audi dealer." "The CD-drive is damaged and was therefore deactivated." The CD drive cannot be selected in the Source list and is described as "damaged." After the ignition is cycled or a radio reset performed, the CD drive is fully operational. DTC 00468 (CD-ROM Drive -R92- Faulty) is stored in the radio (address word 56). The DTC will be sporadic if the ignition has been cycled or a radio reset performed and will automatically be cleared after 40 ignition cycles without a reoccurrence. Only vehicles with the CAN-based generation 3 radio (Concert (PR 8UQ) or Symphony (PR 8YN)) are affected.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audi of America is requesting your cooperation in supplying us with the technical information vital to the successful launch of the MY14 TDI clean diesel vehicles. The procedure outlined below is mandatory for all dealers and should be followed when the first MY14 Q5 TDI, A6 TDI, A7 TDI, or Audi A8L TDI clean diesel arrives at your dealership until further notice. With your assistance we achieved participation rates in the 90th percentile range during previous launches. We appreciate your efforts and look forward to your continued support for the MY14 TDI clean diesel launch.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a model year 2014 Audi Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB) requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and emissions) systems, or transmission, a Repair Authorization is necessary prior to repair.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · FUEL SYSTEM, DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a model year 2014 Audi Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB) requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and emissions) systems, or transmission, a Repair Authorization is necessary prior to repair.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · FUEL SYSTEM, DIESEL · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a model year 2014 Audi Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB) requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and emissions) systems, or transmission, a Repair Authorization is necessary prior to repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 01 number 13-75 dated March 13, 2013. If a model year 2014 Audi Q5 TDI, A6 TDI, A7 TDI, or A8L TDI clean diesel (engine code CPNA or CPNB) requires diagnosis or repair of the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue and emissions) systems, or transmission, a Repair Authorization is necessary prior to repair. This also applies to any messages related to AdBlue shown in the DIS. These procedures are mandatory until further notice. Routine maintenance, PDI, and repair of other systems do not require prior authorization or a TAC ticket. Any repairs related to the engine, diesel fuel delivery, exhaust after-treatment (SCR/AdBlue or emissions) systems, or transmission completed without Repair Authorization via a Technical Assistance Center (TAC) contact will not be reimbursed. In an effort to gain information on the systems listed above, we are asking that you contact TAC before replacing any parts. This will assist us in diagnosing any potential issues.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 00 number 10-01 dated February 5, 2010. Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Hesitations while driving. Rough engine idle. Reduced engine performance. Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130, P1136, P1138) in the engine control module (ECM). Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 19 number 13-35 dated March 25, 2013. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 10-68 dated October 26, 2010. The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audi is committed to enhancing the Initial Quality Experience for our Customers within the first days of vehicle ownership. We want to resolve any knowledge or technical concerns a customer may have about a new vehicle, and build a strong, positive, enduring relationship between dealer and customer. To support this commitment to both our dealers and our customers, Audi is introducing the Audi Second Delivery Program for MY2013 and MY2014 vehicles. The Program is applicable to all new MY2013 and MY2014 vehicles and includes a one-time reimbursement per VIN of $75. The Second Delivery may be performed at the dealership or a location of the customer?s choosing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 12-24 dated August 24, 2012. Customer may report the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who consciously or unconsciously drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system software. As a result, application of the brake and accelerator pedals at the same time (brake pedal with left foot and accelerator pedal with right foot) results in the following: ? Brake pedal function (normal at all times) overrides any throttle application. ? Diagnostic Trouble Codes (DTCs) will not be stored. ? When the brake pedal is applied while the accelerator is depressed, engine RPMs will return to idle speeds of 1400 RPMs after approximately two seconds. ? When the accelerator is applied while the brake pedal is depressed, the vehicle accelerates slower than usual (reduced engine torque).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If the battery management system detects an issue with the A1 auxiliary battery, EV Mode is disabled. When the ?EV Mode? button is pressed, the message ?EV mode is currently unavailable? (Figure 1) appears in the DIS, and EV mode does not activate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The fault occurs with ATF temperature below 60° C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer may report that the tail lamp lighting does not switch between the rear lid and the bumper when the lid is operated. DTC 03703 (Rear lid -closed- sensor) may be stored in the comfort system central control module, J393 (address word 46).
NHTSA source summary · Original PDF not reviewed by Recallfolio
It is possible that objects have been inserted into the ignition lock, which causes the slide of the ignition lock to become stuck in the rear part of the lock (S-contact position). The stuck slide is not allowed to return to the starting point (0-position).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 28 number 12-19 dated May 1, 2012. The master key with remote control does not engage or stay in the ignition lock. On vehicles without Advanced Key, the remote keys are inoperable. Keyless unlocking/locking using the door handle and keyless opening of the trunk lid using the trunk handle are inoperable. The vehicle cannot be started with the Start/Stop button. The remote keys are inoperable. The message "ignition lock faulty" may appear in the instrument cluster driver information display. DTC 00166 (Access/Start Authorization Switch -E415- Incorrect Signal) may be stored in Comfort System Central Control Module J393 (address word 46). It is possible that objects have been inserted into the ignition lock, which causes the slide of the ignition lock to become stuck in the rear part of the lock (S-contact position). The stuck slide is not allowed to return to the starting point (0-position).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:IGNITION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIL on. Rough idle. DTCs are stored in the Engine Control Module (ECM), J623 (address word 01). Engine may have reduced performance without significant loss of power or stalling. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Wind noise is heard by the customer at highway speeds. Air flows through the exterior rear view mirror housing at the seam where the turn signal lamp meets the housing. This causes a high-frequency whistling tone.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 00 number 11-19 dated April 8, 2011. This TSB contains information on technician preparation when calling the Audi Technical Assistance Center
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 94 number 09-23 dated August 12, 2009. Headlight switch knob is pressed in. The switch functions correctly. The headlight switch knob was designed with a normal position and a pushed-in position. This is a deliberate design feature designed to avoid injuries in the event of a collision.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine oil service - filter cartridge replacement. When changing the oil filter and installing the new filter seal(s) in the oil filter housing, special attention is required.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:FILTER/SCREEN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering wheel lock does not work. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. DTC with description "Brake control unit, no signal/communication" is present in several control units. DTC entry in ABS Control unit, J104 (03). One or more may be present. This condition does not result in any drivability concerns. The steering system is fully connected. This condition does not result in any drivability concerns. The steering system is fully connected. The insulation for the ABS wheel speed sensor is damaged in production. Over time, this can lead to corrosion on the wires and restricted functions with the ABS control module. Only the wires in the left bulkhead grommet are affected.
Source components: STEERING · STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 19 number 11-19 dated February 10, 2011. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 57 number 12-73 dated September 24, 2012. The exterior door handle touch sensors (Advanced key) are inoperative on one or several doors. The key blade can be used mechanically (driver door or trunk) or remote electrically (key remote buttons) to unlock and lock the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 57 number 13-82 dated February 5, 2013. Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES:DOORS:LATCH.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 57 number 12-72 dated September 24, 2012. Keyless entry is inoperative. Remote range is poor. Audi Advanced key is inoperative. High early warranty information related to inoperative remote keys necessitates this repair authorization. Through our combined efforts and cooperation, we will be able to raise the level of Audi quality and overall customer satisfaction.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 44 number 13-35 dated January 18, 2013. Customer feels vibration from 55 - 80 mph (88 - 128 km/h) in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not result in any handling concerns or loss of vehicle control.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 94 number 12-79 dated June 6, 2012. Light bulb warning light and the message Vehicle lights: malfunction is displayed in the instrument cluster display. DTC 03280 (Light switch position implausible signal) is stored in the vehicle electrical system control module, J519 (09). Exterior lights are functioning properly. If the headlight switch is moved to an intermediate position and remains there, the light bulb warning light and the error message appear after approximately ten seconds. Once displayed, the message turns off after approximately five seconds. The light bulb warning light turns off only after the headlight switch is turned to a defined position, and the status of DTC 03280 is changed to sporadic. After 40 driving cycles without an implausible signal detected, the DTC is automatically cleared.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Daytime Running Light is completely inoperative. Daytime Running Light is partially inoperative. Multiple Daytime Running Light LEDs are inoperative. Error codes found in BCM1, address word 09: (DTC 02895 or DTC 02897), (Left or Right LED module daytime running lights and parking light, supply - Electrical fault in circuit, respectively).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 12-61 dated October 1, 2012. Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 57 number 11-55 dated August 22, 2011. Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced. If other senders operate in the same frequency range (mobile phones, TV stations, wireless headphones, baby monitors, other vehicle remote controls, etc.), the remote control key may have been temporarily switched off because a clear identification of the remote control key is not possible. This is necessary to prevent an unintentional unlocking of the vehicle by other unrelated senders.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer may state that the outside ambient temperature display is incorrect. To achieve a smoothening effect of the displayed outside ambient temperature, the value shown does not instantaneously follow the temperature sensor measurement. The display will not change faster than 4° F (2° C) per minute. This concept applies to both falling and rising temperatures. A programming strategy is also implemented to avoid incorrect readings on a parked vehicle, due to the temperature sensor being affected by outside influences such as radiant heat from the engine bay, elevated road surface temperatures, etc.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ECM Software Update (FED_EMS)
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Unnecessary High Pressure Fuel Pumps replacement due to Guided Fault Finding test plans not being performed or interrupted when the following DTC? s are present in the engine control module:
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIL on. Engine misfire. Poor performance. Unnecessary High Pressure Fuel Pumps replacement due to Guided Fault Finding test plans not being performed or interrupted when the following DTC?s are present in the engine control module.
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE.