The vehicle dossier US · 2014
2014 Audi
Q5Problems & recalls
105 distinct owner reports in the NHTSA snapshot. Engine appears in 38 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 105 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 14 years with reports.
50,000 miles is the median among 53 reports with usable mileage. The middle half spans 25,000–72,919 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
5 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ENGINE AND ENGINE COOLING:COOLING SYSTEMCampaign 18V229000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Manufacturer’s stated response
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Manufacturer campaign: 19N3/19N4
Read campaign 18V229000 at NHTSAELECTRICAL SYSTEM:WIRINGCampaign 17V622000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Manufacturer’s stated response
Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Manufacturer campaign: 80C5/80C6
Read campaign 17V622000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 17V298000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Manufacturer’s stated response
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Manufacturer campaign: 20Z8
Read campaign 17V298000 at NHTSAENGINE AND ENGINE COOLING:COOLING SYSTEMCampaign 17V002000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Manufacturer’s stated response
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Manufacturer campaign: 19M1
Read campaign 17V002000 at NHTSAAIR BAGS:SIDE/WINDOWCampaign 17V001000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Manufacturer’s stated response
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Manufacturer campaign: 69P1
Read campaign 17V001000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
1,384 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
TSB_2074436_3This bulletin provides information when the horn sound quality is poor.NHTSA ID 11036917
This bulletin provides information when the horn sound quality is poor.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036917 at NHTSATSB_2069904_3This bulletin provides information for all models regarding brake sounds.NHTSA ID 11036911
This bulletin provides information for all models regarding brake sounds.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036911 at NHTSATSB_2069078_4This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).NHTSA ID 11036909
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036909 at NHTSATSB_2079732_2This bulletin provides information when there is a paint issue on alloy wheels.NHTSA ID 11036934
This bulletin provides information when there is a paint issue on alloy wheels.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036934 at NHTSATSB_2075120_3This bulletin provides information about the general approach for brake vibration concerns.NHTSA ID 11036921
This bulletin provides information about the general approach for brake vibration concerns.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036921 at NHTSATSB_20741717_15This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.NHTSA ID 11036915
This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11036915 at NHTSATSB_2072304_4This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.NHTSA ID 11036914
This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036914 at NHTSATSB_2082846_1This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.NHTSA ID 11035854
This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035854 at NHTSATSB_2073282_1This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.NHTSA ID 11035809
This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11035809 at NHTSASM 01-2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.NHTSA ID 11035797
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11035797 at NHTSATSB_2082047_1This bulletin provides information when howling noises are heard from the rear of the vehicle at 34 mph; quattro with self-locking center differential.NHTSA ID 11034702
This bulletin provides information when howling noises are heard from the rear of the vehicle at 34 mph; quattro with self-locking center differential.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11034702 at NHTSATSB_2059335_7This bulletin provides information when there are noises from the area around the instrument cluster.NHTSA ID 11034643
This bulletin provides information when there are noises from the area around the instrument cluster.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11034643 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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