Original record summaries, dates and identifiers for this model-year. Records 1,001–1,100 of 1,174, ordered newest first. Dated records on this page: Jun 17, 2016–Nov 21, 2019.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Nov 21, 2019Service Bulletin/Repair Instructions
2303219
NHTSA communication ID: 10220103
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS cable connection at camera and radio head unit. Also verify harness connection between chassis, body, and IP harness for bent pins or loose connection at XY400A, XY306A, XY552A. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID to Bing Guo and Rafay Adil via email bingruo.guo@fcagroup.com (248) 500-7355 rafay.adil@fcagroup.com (248) 736-7059 Please call for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Source components: BACK OVER PREVENTION · PARKING BRAKE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA (Rear) For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS cable connection at camera and radio head unit. Also verify harness connection between chassis, body, and IP harness for bent pins or loose connection at XY400A, XY306A, XY552A. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID to Bing Guo and Rafay Adil via email bingruo.guo@fcagroup.com (248) 500-7355 rafay.adil@fcagroup.com (248) 736-7059 Please call for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Source components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AC Lines RAM LIGHT DUTY. For AC Refrigerant Low pressure, AC blows warm, Not Cold, not cold enough, there is an investigation for a low charge on the HVAC diagnosis. Please when you detected an issue related with the R134a or 1234YF as a possible leaks, AC blows warm or not cold, prior to replacement or reload refrigerant, contact Juan Carlos Mendez at +52 1 55 1339-0508 (Mexico phone number) or by email: Juan Mendez at juan.mendez1@fcagroup.com Elsy Valencia at elsy.valencia@fcagroup.com Manuel Cruz at manuel.cruz@external.fcagroup.com, to receive more information. In case of suspected loss of refrigerant, A/C system should be thoroughly inspected for evidence of leaks using black light. The system contains fluorescent die which should assist in determining a leak location and mark it. If there is an indication of any leak on the ports/caps, do not remove the ports, consider replacing the complete AC line and return it to FCA for analysis. If there is an indication of any leak on the seal washer, do not remove the washer, consider replacing the complete AC line and return it to FCA for analysis. If no response in 15 minutes, proceed with repair.
Source components: AIR BAGS · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AC Lines RAM LIGHT DUTY. For AC Refrigerant Low pressure, AC blows warm, Not Cold, not cold enough, there is an investigation for a low charge on the HVAC diagnosis. Please when you detected an issue related with the R134a or 1234YF as a possible leaks, AC blows warm or not cold, prior to replacement or reload refrigerant, contact Juan Carlos Mendez at +52 1 55 1339-0508 (Mexico phone number) or by email: Juan Mendez at juan.mendez1@fcagroup.com Elsy Valencia at elsy.valencia@fcagroup.com Manuel Cruz at manuel.cruz@external.fcagroup.com, to receive more information. In case of suspected loss of refrigerant, A/C system should be thoroughly inspected for evidence of leaks using black light. The system contains fluorescent die which should assist in determining a leak location and mark it. If there is an indication of any leak on the ports/caps, do not remove the ports, consider replacing the complete AC line and return it to FCA for analysis. If there is an indication of any leak on the seal washer, do not remove the washer, consider replacing the complete AC line and return it to FCA for analysis. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GLASS, Front Door For 2019 DT concern of front door window glass flaws such as bubbles or scratches, please contact Sandeep Tummuri at (248) 425-3419 and email pictures of the concern to sandeep.tummuri1@facgroup.com. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GLASS, Front Door For 2019 DT concern of front door window glass flaws such as bubbles or scratches, please contact Sandeep Tummuri at (248) 425-3419 and email pictures of the concern to sandeep.tummuri1@facgroup.com. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Active Noise Cancellation (ANC) Module Enhancements This bulletin involves updating the ANC system with the latest available software. The customer may describe one or more of the following inside the cabin: A drone noise. A booming sound. A humming noise. A muffled sound. A pulsing noise.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: B1F04-15 - Mirror Fold Control-Circuit Short To Battery Or Open. This DTC cannot be cleared without resetting the modules. Customers may experience one or more of the following: Exterior mirrors do not return to the original position after shifting out of reverse gear. Exterior mirrors continue to tilt downwards even after shifting out of reverse gear. Automatic window express-up/down (driver and/or passenger) operation continues after an engine start without customer pushing/pulling the switches.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BOX, Pickup (assembly) This service part has additional brackets used in manufacturing that will need to be removed by cutting them off prior to installation. This backet is on the front crossmember.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAT BELT, Front (RT / LT) Prior to replacing this part take pictures of the conector area at the harness and send to carmen.gonzalez@fcagroup.com. Please contact the following to return parts back to the Quality Engineering Center (QEC): maria.pineda@fcagroup.com (248) 202-5341.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Windows Squeaks or Binds When Closing This bulletin involves inspecting the rear window run channel seal and replacement if required. The customer may notice when closing the rear (one or both) windows:One or both may bind when closing. Squeak/squeal noise when closing. Pinched or rolled seal. Wind noise when driving.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GLASS, Backlite, Sliding, Assembly Before replacing this part, please call Lori Millen at (248) 379-1888. If no response in 15 minutes, proceed with repair. Please wrap back glass frame assembly in replacement part packing material to prevent twisting during shipping and return assembly to FCA Quality Engineering Center for analysis. If any questions, contact Lori Millen at (248) 379-1888.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to brenton.swank@fcagroup.com. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or Brenton.Swank@FCAGroup.com If no response in 15 minutes, proceed with repair.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CONDENSER, Air Conditioning If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.
Source components: ELECTRICAL SYSTEM · ENGINE · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CENTER STACK, Upper (Disassociated Display 8.4" with ICS Bezel) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue will be corrected in an upcoming radio software available by end of Q3. The temporary fix is to perform a vehicle sleep cycle. If the dealer has any additional questions, please contact: Chhaviraj Chattha (248) 512-1734 - Chhavi.Chattha@fcagroup.com or Ashikur Rahman (248) 512-6715 - Ashikur.Rahman@external.fcagroup.com
NHTSA source summary · Original PDF not reviewed by Recallfolio
RamBox Applique Separation/Delamination This bulletin involves inspecting and possibly removing, installing new tape and re-installing one or both of the RamBox appliques. Customers may comment on the following: One or both of the RamBox appliques are separating/delaminating from the RamBox doors.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Battery Pack Control Module (BPCM) Updates This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTCs have been set: If DTCs, P0AA1-00 - Hybrid Battery Positive Contactor Circuit Stuck Closed and P0AC0-00 - Hybrid Battery Pack Current Sensor 1 Circuit Performance is set together, follow the published service diagnostic information for P0AA1-00 before proceeding further with this bulletin. If DTC, P0AC0-00 is set without P0AA1-00, proceed with the bulletin. P0AC0-00 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. P1AEC - MCPA HV Battery Voltage Sensor Circuit Performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA, Surround View Customer's complaining that their surround view camera image is blurry (sales code XAK) please contact, Sam Tkac at (248) 821-7819 or Bing Guo at (248) 500-7355 If no response in 15 minutes, proceed with repair. 1. Take a camera image picture on the radio screen and compare to the image of other cameras in the vehicle 2. Verify that the camera is clean, with no scratch or damage on the lens, no moisture or foreign material inside the camera 3. Disconnect and reconnect the camera 4. Swap the blurry camera with a known good camera, (or install the camera in a different position) 5. Verify / update radio software and perform a WiTech ECU reset
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA (Rear) Rear camera screen blank/blue/inop Please ensure the radio is at the latest software level prior to replacing the rear camera. After updating the radio, the system requires two key cycles to function properly. If the camera is inoperative after the radio update, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to brenton.swank@fcagroup.com with VIN, Mileage, Photos and indicate where the leak is identified using dye such as: 1. Leak between the outer diameter of the seal to front cover? 2. Leak between the seal and damper 3. Leak through the damper bolt This will help in determining root cause and corrective action. For additional questions, please contact: Brenton Swank: Cell (248) 804-9386 or brenton.swank@fcagroup.com If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CALIPER ASSEMBLY, Disc Brake, Front For an issue with drift ONLY when braking, please replace the complete front caliper assemblies including adapters and pads as a unit, unbolting them from the knuckle. Also replace both front rotors, labeling right (RT) and left (LT). Call Mark Randall at (248) 520-3863, if no answer leave a message with last 8 of VIN, dealer code, and mileage. Save the Caliper Assemblies and Rotors for FasTrack return and root cause analysis. If no response in 15 minutes, proceed with repair.
Source components: SERVICE BRAKES, HYDRAULIC · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
FAN MODULE, Radiator Cooling For radiator fan concerns, please contact Sam Zarnegar at 248-944-5703 prior to replacement. If no response in 15 minutes, proceed with repair.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Noise From Front Sway Bar Link This bulletin involves checking and if necessary, tightening one/both of the swaybar to link nut(s). The customer may describe: There is a loud clunking noise from the front of the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Parktronic System (PTS) Module Updates This bulletin involves reprogramming the PTS module with the latest available software. Customers may experience an Electronic Vehicle Information Center (EVIC) message. These DTCs may be setting erroneously and this software enhancement will remove these DTCs. Upon further investigation the technician may find that one or more of the following DTCs have been set:B128E-25 - PTS Sensor 1-Signal Shape/Waveform Failure. B128F-25 - PTS Sensor 2-Signal Shape/Waveform Failure. B1290-25 - PTS Sensor 3-Signal Shape/Waveform Failure. B1291-25 - PTS Sensor 4-Signal Shape/Waveform Failure. B1292-25 - PTS Sensor 5-Signal Shape/Waveform Failure. B1293-25 - PTS Sensor 6-Signal Shape/Waveform Failure. B1295-25 - PTS Sensor 8-Signal Shape/Waveform Failure. B1296-25 - PTS Sensor 9-Signal Shape/Waveform Failure. B1297-25 - PTS Sensor 10-Signal Shape/Waveform Failure. B1298-25 - PTS Sensor 11-Signal Shape/Waveform Failure. B1299-25 - PTS Sensor 12-Signal Shape/Waveform Failure. Customers may experience the following: When backing up, the park assist feature will apply the brakes when no object is behind the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Driver Assistance System Module (DASM) Updates This bulletin involves reprogramming the DASM with the latest software available. The customer may describe one or more of the following:Forward Facing Camera Issue, Service Required. An EVIC message indicating "Automatic Cruise Control/Forward CollisionWarning (ACC/FCW) limited functionality". Lane Sense inoperative. The Forward Collision Warning (FCW) warning light being illuminated. In addition, customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation thetechnician may find the following Diagnostic Trouble Code (DTC):C008E-00 - ECU Internal Performance.
Source components: FORWARD COLLISION AVOIDANCE · FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL · LANE DEPARTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal Acceleration Sensor. In addition, the customer may experience one or more of the following:Engine RPM erratic and or bucking, when accelerating after slowing down. Occasional engine shut off while shifting from 4WD low to 2WD. Improvements to the vacuum pump cycle time. Rough idle after cold start.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
UAX and UCX Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.1. Customers may experience one or more of the following:Audio distortion. Uconnect App inoperative. Navigation route guidance incorrect. Radio locked up. Voice recognition inoperative. Navigation locks up and/or black screen. Missing CarPlay® message ?Device Not Present? when using the IPhone® display screen. Split screen with incorrect display. Radio display screen may flicker. Poor Bluetooth® audio. Split screen with incorrect display. Radio will intermittently reset. SXM® audio stops working. SXM missing the menu and/or display graphics. In addition, the following improvements are included:Radio reception improvements. AndroidAuto®/CarPlay enhancements. Language enhancements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash Over The Air (FOTA) Software Update UAV and UCV Radio This bulletin provides information regarding the latest FOTA software update to 21.10. Customers may experience one or more of the following:Backup camera screen is blue. Green horizontal lines appear across screen.
Source components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or crackingnoises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIRROR, Outside Rearview - w/ Memory If the outside rearview mirror is being replaced for concern of "Mirrors tilt in reverse but do not return to the pre-set position after shifting from reverse". Please turn OFF the mirror tilt feature in the radio screen. Do NOT replace the mirror as it will not correct the issue. A software update is expected in the near future to address this issue.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GLOVE BOX, Instrument Panel, Lower If you are replacing the lower glove box for any reason, please call Steve Schurig at (586) 291-2347 or Mike Wicker at (248) 821-9350 prior to replacing the lower glove box. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
NHTSA source summary · Original PDF not reviewed by Recallfolio
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
NHTSA source summary · Original PDF not reviewed by Recallfolio
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
NHTSA source summary · Original PDF not reviewed by Recallfolio
P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
NHTSA source summary · Original PDF not reviewed by Recallfolio
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.