Original record summaries, dates and identifiers for this model-year. Records 401–500 of 823, ordered newest first. Dated records on this page: Jun 2, 2015–Mar 24, 2016.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Mar 24, 2016Service Bulletin/Repair Instructions
MTI_1031
NHTSA communication ID: 10091433
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHING SLIPPAGE.
Source components: SUSPENSION:FRONT:STABILIZER BAR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHING SLIPPAGE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to the inner surface of the headlight lens and reacts with the anti-clouding coating and moisture in the air to create white milky stains. The gasket material has been improved to eliminate this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SUR-FACE OF THE HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GASKET IN THE LAMP UNIT. THE GAS ADHERES TO THE INNER SURFACE OF THE HEADLIGHT LENS AND REACTS WITH THE ANTI-CLOUDING COATING AND MOISTURE IN THE AIR TO CREATE WHITE MILKY STAINS. THE GASKET MATERIAL HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SUR-FACE OF THE HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GASKET IN THE LAMP UNIT. THE GAS ADHERES TO THE INNER SURFACE OF THE HEADLIGHT LENS AND REACTS WITH THE ANTI-CLOUDING COATING AND MOISTURE IN THE AIR TO CREATE WHITE MILKY STAINS. THE GASKET MATERIAL HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2013 CX-5 vehicles equipped with leather-wrapped steering wheel and produced from December 15, 2011 through December 12, 2012. On certain CX-5 vehicles, the driver's fingers could become caught by a sharp edge in the back side of the steering wheel while turning the wheel. Dealers are instructed to file the back bottom edge of the steering wheel core cover as described in this SSP.This repair must be performed at no charge to the vehicle owner.
Source components: STEERING: STEERING WHEEL/HANDLE BAR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6)TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:FRAME AND MEMBERS · SUSPENSION:FRONT:SHOCK ABSORBER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6)TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded, P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you encounter a 2013-2016 CX-5 with DTC P011A with overheating and/or no heat from the heater, compare the heater performance to another CX-5. If another CX-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. NOTE: If the code is set by itself, without overheating and/or no heat from the heater, follow the Workshop Manual on MS3 online.
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU ENCOUNTER A 2013-2016 CX-5 WITH DTC P011A WITH OVERHEATING AND/OR NO HEAT FROM THE HEATER, COMPARE THE HEATER PERFORMANCE TO ANOTHER CX-5. IF ANOTHER CX-5 IS NOT AVAILABLE, CHECK THE HEATER CORE FLOW AND IF RESTRICTED, DRAIN/REPLACE COOLANT AND REPLACE THE HEATER CORE. NOTE: IF THE CODE IS SET BY ITSELF, WITHOUT OVERHEATING AND/OR NO HEAT FROM THE HEATER, FOLLOW THE WORKSHOP MANUAL ON MS3 ONLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU ENCOUNTER A 2013-2016 CX-5 WITH DTC P011A WITH OVERHEATING AND/OR NO HEAT FROM THE HEATER, COMPARE THE HEATER PERFORMANCE TO ANOTHER CX-5. IF ANOTHER CX-5 IS NOT AVAILABLE, CHECK THE HEATER CORE FLOW AND IF RESTRICTED, DRAIN/REPLACE COOLANT AND REPLACE THE HEATER CORE. NOTE: IF THE CODE IS SET BY ITSELF, WITHOUT OVERHEATING AND/OR NO HEAT FROM THE HEATER, FOLLOW THE WORKSHOP MANUAL ON MS3 ONLINE.
Source components: ENGINE AND ENGINE COOLING:ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, AND TO BETTER ASSIST THE CUSTOMER IN RESOLVING THEIR SPECIFIC BRAKE CONCERN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS. SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SURFACE OF HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GASKET IN THE LAMP UNIT. THE GAS ADHERES TO INNER SURFACEOF HEADLIGHT LENS AND REACTS WITH ANTI-CLOUDING COATING AND MOISTURE IN THE AIR TO CREATE WHITE MILKY STAINS. THE GASKET MATERIAL HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN. CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED USING THE FOLLOWING REPAIR PROCEDURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CREATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010. CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VARIOUS ELECTRICAL SYSTEM MALFUNCTION(S) RELATEDTO C-15 CONNECTOR CORROSION. SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF. DTC B10E7:17 (START STOP UNIT, IG1 RELAY CIRCUIT MALFUNCTION) AND DTCS RELATED TO COMMUNICATION ERRORS MAY BE STORED IN PCM MEMORY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
FRONT POWER SEATS DO NOT SLIDE BACK AND FORTH. SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER SLIDE UNIT (BELOW) WHILE IN OPERATION. THIS CAN CAUSE MOTOR MOUNTING BRACKET (A) DEFORMATION, RESULTING IN MOTOR CABLE (B) BREAKAGE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013-16 MX-5/MIATA CLUB AND LAUNCH EDITION - SERVICE PARTS INFORMATION. CERTAIN PARTS USED ON 2013-2016 MX-5/MIATA CLUB AND LAUNCH EDITIONS WERE ADDED BY MNAO'S PORT FACILITIES OR DEALERS AND ARE NOT SHOWN IN THE BEPC. REFER TO THE ILLUSTRATIONS BELOW TO ORDER SERVICE PARTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE NEW SKYACTIV-DRIVE FW6A-EL AT USES AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ. ONLY USE ATF-FZ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA WITH LESS FRICTION FOR BETTER FUEL ECONOMY. NOTE: ATF-FZ IS COLORED BLUE FOR EASY IDENTIFICATION. TO CHECK THE FLUID LEVEL, REMOVE THE BOLT, THEN REMOVE THE DIPSTICK. THE DIPSTICK IS MARKED WITH A FZ ON SKYACTIV-DRIVE FW6A-EL AT. WHEN FINISHED, INSERT THE DIPSTICK AND INSTALL THE BOLT.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. THE SST WILL BE SHIPPED BY MAZDAS TOOL VENDOR BOSCH STARTING JANUARY 15, 2016. PROCEDURES FOR USAGE ARE FOUND IN THE SKYACTIV WIRING TERMINAL TEST KIT WBT, COURSE #1649. THE FOLLOWING SST IS THE LATEST ADDITION TO THE MAZDA REQUIRED TOOL (MRT) LIST:
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHILE DRIVING AT LOW SPEEDS, SOME VEHICLES MAY EXHIBIT A CHATTERING / RATTLING TYPE NOISE FROM THE REAR OF THE VEHICLE. THE NOISE MAY BE CAUSED BY A REAR DIFFERENTIAL BEARING FAILURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEN PRESSING THE START/STOP BUTTON, THE IGNITION MAY NOT TURN OFF ON SOME VEHICLES EQUIPPED WITH A GATE TYPE AT SHIFTER. ALTHOUGH THE SHIFT LEVER IS IN P POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION MAY STAY ON (IN ACCESSORY MODE). THIS CONCERN MAY BE CAUSED BY A WORN SWITCH UNIT. TO ELIMINATE THIS CONCERN, THE SWITCH UNIT MATERIAL HAS BEEN CHANGED TO IMPROVE WEAR RESISTANCE. MODIFIED SWITCH UNITS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS.
Source components: ELECTRICAL SYSTEM:IGNITION · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO: UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6) STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY) TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE: 1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6) 2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6) 3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY) 4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY) NOTE: THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT THE PROBLEM, THE OIL PRESSURE SWITCH HAS BEEN IMPROVED TO INCREASE THE DURABILITY IN COLD AMBIENT TEMPERATURES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A SQUEAKING / GRINDING NOISE FROM THE REAR BRAKES. THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR. THIS CONDITION ONLY AFFECTS THE OUTER REAR BRAKE PAD(S). DURING USAGE OF THE VEHICLE IN AREAS WHERE ROAD SALT IS USED, THE OUTER REAR BRAKE PAD(S) MAY BECOME STUCK DUE TO CORROSION. THIS MAY CAUSE BRAKE DRAGGING AND PREMATURE WEAR TO THE OUTER BRAKE PAD(S) ONLY. THE TREATMENT OF THE BRAKE PAD BACK PLATE HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION P1738:00 AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. NOTE: IF THE VEHICLE ALSO HAS A DELAYED ENGAGEMENT CONCERN, THIS TSB IS NOT APPLICABLE. REFER TO MS3 ONLINE INSTRUCTIONS OR WORKSHOP MANUAL FOR PROPER DIAGNOSIS AND REPAIR PROCEDURE.
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR SHIFT LEVER VIBRATES WHEN DRIVING IN 3RD OR 4TH GEAR THIS IS CAUSED BY INAPPROPRIATE TRANSMISSION INTERNAL PARTS.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL).
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT THE ATX FAIL-SAFE FUNCTION WORKING WITH THE FOLLOWING SYMPTOMS: THE VEHICLE SPEED DOES NOT INCREASE WITH ENGINE SPEED THE ATX DOES NOT SHIFT UP OR DOWN AS EXPECTED THE CONDITION MAY NOT ALWAYS BE ABLE TO BE REPRODUCED AND DTCS MAY NOT BE STORED WHEN THE VEHICLE IS BROUGHT IN. FOREIGN MATERIAL (IRON PARTICLES IN THE ATF) MAY ENTER THE ATX VALVE BODY AND CAUSE A TEMPORARY MALFUNCTION OF THE VALVE BODY AND/OR SENSOR (ATX FAIL-SAFE FUNCTION ACTIVATED). THE FAIL-SAFE FUNCTION IS CANCELED WITHOUT DTCS RECORDED IF THE MALFUNCTION GOES AWAY AND DOES NOT OCCUR AGAIN AT THE NEXT DRIVE CYCLE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. THE NOISE BECOMES MORE NOTICEABLE WHEN DRIVING OVER HIGHER BUMPS. THE CREAKING NOISE IS CAUSED WHEN THE FRONT LOWER CONTROL ARM BUSHING(S) (A) BECOME WET.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN OF A WHINING NOISE FROM THE AUTOMATIC TRANSAXLE WHEN DRIVING AT 10 MPH AND ABOVE. THE NOISE: DEPENDS ON THE VEHICLES SPEED ONLY (THE MORE SPEED, THE MORE NOISE) OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED) DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE. THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. A MODIFICATION HAS NOW BEEN IMPLEMENTED ON AUTOMATIC TRANSAXLES WITH THE SERIAL NUMBER 3TR1111680 AND HIGHER OR 3TD1104906 AND HIGHER. THE SERIAL NUMBER CAN BE FOUND ON TOP OF THE TRANSAXLE CASE NEAR THE MANUAL SHAFT LEVER.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AXLE ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR SHIFT LEVER VIBRATES WHEN DRIVING IN 3RD OR 4TH GEAR THIS IS CAUSED BY INAPPROPRIATE TRANSMISSION INTERNAL PARTS.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL).
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE / POP NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A-PILLAR. RATTLE / POP NOISE FROM INSTRUMENT PANEL: THE RATTLE / POP NOISE MAY BE CAUSED BY LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RATTLE/POP NOISE FROM INSTRUMENT PANEL AND/OR CREAK NOISE FROM A-PILLAR OVER ROUGH/BUMPY ROADS. WHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE/POP NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A-PILLAR. THE RATTLE/POP NOISE MAY BE CAUSED BY A LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A SQUEAKING / GRINDING NOISE FROM THE REAR BRAKES. THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR. THIS CONDITION ONLY AFFECTS THE OUTER REAR BRAKE PAD(S). DURING USAGE OF THE VEHICLE IN AREAS WHERE ROAD SALT IS USED, THE OUTER REAR BRAKE PAD(S) MAY BECOME STUCK DUE TO CORROSION. THIS MAY CAUSE BRAKE DRAGGING AND REMATURE WEAR TO THE OUTER BRAKE PAD(S) ONLY.THE TREATMENT OF THE BRAKE PAD BACK PLATE HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF. DTC B10E7:17 (START STOP UNIT, IG1 RELAY CIRCUIT MALFUNCTION) AND DTCS RELATED TO COMMUNICATION ERRORS MAY BE STORED IN PCM MEMORY. THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP.MASS PRODUCTION CHANGES: THE FRONT DOOR HARNESS GROMMET HAS BEEN CHANGED TO IMPROVE SEALING PERFORMANCE. HOLES INSIDE THE FRONT PILLAR (WHICH ARE MADE FOR WEIGHT REDUCTION), HAVE BEEN COVERED TO PREVENT WATER INTRUSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. NOTE: IF THE VEHICLE ALSO HAS A DELAYED ENGAGEMENT CONCERN, THIS TSB IS NOT APPLICABLE. REFER TO MS3 ONLINE INSTRUCTIONS OR WORKSHOP MANUAL FOR PROPER DIAGNOSIS AND REPAIR PROCEDURE.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT AN UNUSUAL THUMPING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT RUST (A) ON THE LIFTGATE OPENING AROUND THE LEFT AND/OR RIGHT SIDE STOPPER (B). THE PAINT IN THIS AREA MAY BE THINNER THAN NORMAL DUE TO PRODUCTION VARIANCES. THE PRODUCTION PROCESS HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A GROAN TYPE NOISE FROM THE FRONT WHEEL HUB BEARING WHILE DRIVING AT HIGH SPEED OR WHEN CORNERING. THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 °F (0 °C). P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM P011A:00: ECT SENSOR NO.1/NO.2 PERFORMANCE PROBLEM THIS IS CAUSED BY ERROR DETECTION LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER SLIDE UNIT (BELOW) WHILE IN OPERATION. THIS CAN CAUSE MOTOR MOUNTING BRACKET (A) DEFORMATION, RESULTING IN MOTOR CABLE (B) BREAKAGE. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE MOTOR MOUNTING BRACKET (A) HAS BEEN MODIFIED TO INCREASE ITS STRENGTH.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN ONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE BEFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. C. IPOD ERROR MESSAGE FOR THE APPLE® IOS 8.0 OR HIGHER SOFTWARE ON IPHONE 4, 5, OR 6. THESE CONCERNS MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE® IPHONE AT THIS TIME.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT AN UNUSUAL THUMPING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE. AN ADDITIONAL REINFORCEMENT HAS BEEN INSTALLED INSIDE THE DOOR TO INCREASE THE DOOR PANEL STRENGTH WHERE THE DOOR MIRROR IS MOUNTED. ALSO, THE DOOR MIRROR SHAPE HAS BEEN CHANGED. BOTH OF THESE MODIFICATIONS HAVE BEEN IMPLEMENTED TO ELIMINATE MIRROR GLASS VIBRATION CONCERNS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONNECT>PARTS AND ACCESSORIES>PARTS>PROGRAMS>EXCHANGE CENTRAL) FOR COMPONENT AVAILABILITY, SOURCE OF TECHNICAL SUPPORT AND PRIOR AUTHORIZATION REQUIREMENT. NOTE: ALWAYS CHECK FOR A TSB THAT MAY MODIFY OR ELIMINATE PRIOR AUTHORIZATION FOR A SPECIFIC SYMPTOM FOR A GIVEN COMPONENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. NOTE: ONE OF THE FIRST STEPS FOR TROUBLESHOOTING THE NAVIGATION SYSTEM IS FOR THE CUSTOMER OR DEALER TO CALL TOMTOM. IF THE TOMTOM CALL CENTER CANNOT SOLVE THE CUSTOMERS PROBLEM, THEY WILL PROVIDE A CASE NUMBER TO THE CUSTOMER THAT CAN BE REFERRED TO IF NEEDED. SERVICE ADVISORS SHOULD GET THIS CASE NUMBER FROM THE CUSTOMER IF THE VEHICLE COMES INTO THE DEALER FOR FURTHER DIAGNOSIS SO THE TECHNICIAN CAN HAVE IT WHEN CALLING TOMTOM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. P2610:00: INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM P2507:00: PCM BATTERY VOLTAGE LOW INPUT AS A PAST MALFUNCTION, THE CUSTOMER WILL NOT NOTICE IT (NO WARNING LIGHT ILLUMINATED), BUT THE DTC MAY BE FOUND DURING A VEHICLE SERVICE. P2507 IN THIS SITUATION IS ONLY APPLICABLE ON 2016 AND LATER MODELS. THIS IS CAUSED BY THE ENGINE BEING STARTED 3 OR MORE TIMES AFTER A SHORT DURATION OF ENGINE OFF (LESS THAN 15 SECONDS) WITH THE ROOM FUSED REMOVED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ON SOME VEHICLES, THE FUEL FILLER LID WILL NOT OPEN/CLOSE. THIS MAY BE CAUSED BY SNOW WITH ROAD SALT BEING BROUGHT INTO THE FOOTWELL AREA. THE MELTED SALT WATER THEN FLOWS ALONG THE OPENER LEVER (A) AND ENTERS INTO THE CABLE (B) CAUSING THE INNER-CABLE TO CORRODE AND SEIZE. TO CORRECT THE PROBLEM, A FLANGE HAS BEEN ADDED TO THE FUEL FILLER LID OPENER LEVER (A) TO PREVENT WATER FROM FLOWING ALONG THE LEVER TO THE FUEL FILLER LID CABLE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT AN UNUSUAL THUMPING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.
Source components: STEERING: STEERING WHEEL/HANDLE BAR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT AN INOPERATIVE SEAT WARMER (OR SEAT HEATER) ON THE DRIVER AND/OR PASSENGER SEAT. WHEN WEIGHT IS APPLIED TO THE SEAT, PART OF THE HEATER ELEMENT WIRE MAY COME OUT OF POSITION AND BECOME BENT. UNDER REPEATED STRESS, THE WIRE MAY BREAK CAUSING AN INOPERATIVE SEAT WARMER CONDITION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT THE PROBLEM, THE OIL PRESSURE SWITCH HAS BEEN IMPROVED TO INCREASE THE DURABILITY IN COLD AMBIENT TEMPERATURES. ALL SKYACTIV ENGINES EQUIPPED WITH OIL PRESSURE SWITCH PART NUMBER PE01-18-501A ARE APPLICABLE TO THIS ISSUE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT EITHER AN AUDIO SCREEN THAT IS LOCKING-UP (BLACK SCREEN) OR AN INOPERATIVE AUDIO TOUCH SCREEN. IN BOTH CASES HOWEVER, THE AUDIO UNIT SOUND OUTPUT IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE AUDIO UNIT. THE PRODUCTION PROCESS AT THE AUDIO SUPPLIER HAS BEEN IMPROVED TO ELIMINATE THESE CONCERNS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0300:00, P0301:00, P0302:00, P0303:00 AND/OR P0304:00 STORED IN MEMORY AND ACCOMPANIED WITH AN INCREASED ENGINE OIL LEVEL. P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO.1 MISFIRE DETECTED P0302:00: CYLINDER NO.2 MISFIRE DETECTED P0303:00: CYLINDER NO.3 MISFIRE DETECTED P0304:00: CYLINDER NO.4 MISFIRE DETECTED THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. IN COLD WEATHER BELOW 14 °F (-10 °C) WITH REPEATED SHORT TIME OPERATION, EXCESS FUEL INJECTED IN THE CYLINDERS MAY ACCUMULATE IN THE CRANK CASE AND RESULT IN INCREASED OIL LEVEL AND MISFIRE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE A LACK OF POWER DURING HARD ACCELERATION (APPROX. 6,000 RPM) IN COLD WEATHER CONDITIONS BELOW 32 °F (0 °C). DTCS P0300:00, P0301:00 AND/OR P0302:00 ARE STORED IN MEMORY. P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO. 1 MISFIRE DETECTED P0302:00: CYLINDER NO. 2 MISFIRE DETECTED THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. THE PCM MAY DETECT A FALSE MISFIRE UNDER THE SUBJECT CONDITIONS AND MAY FALL INTO FAIL SAFE MODE. TO ELIMINATE THIS CONCERN, THE PCM CONTROL LOGIC HAS BEEN CHANGED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CONCERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD. TO ELIMINATE THIS CONCERN, THE PLAY IN THE LIFT MECHANISM GEARS HAS BEEN REDUCED.