2024 Jeep GRAND CHEROKEE Manufacturer communications & TSBs.Page 6
Original record summaries, dates and identifiers for this model-year. Records 501–545 of 545, ordered newest first. Dated records on this page: May 17, 2023–May 3, 2024.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
May 3, 2024Service Bulletin/Repair Instructions
S2408000015 REV.B
NHTSA communication ID: 11000866
NHTSA source summary · Original PDF not reviewed by Recallfolio
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
NHTSA source summary · Original PDF not reviewed by Recallfolio
"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Over The Air Update to U29.42 Software Version Customers may experience one or more of the following: ? Blank phone widget displayed. ? Radio freeze after reverse event (Rearview Camera (RVC) Functions Normally). ? Screen Off at start up (RVC Functions Normally). ? Radio restart before sleep after switching between different USBs. ? Pop up error "setting not saved" occurring when attempting to enable Geolocation (Privacy Mode Off). ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 Implausible Data Received From Radio. ? During FOTA Scheduling, if OK is not pressed to confirm time selected, vehicle will sleep. ? Apps downloaded for one connected profile are being shared with other local profiles. ? Switching profiles with slow response. ? Slow response switching between camera views. ? Black radio screen (RVC functions normally). ? Rear seat reminder alert unavailable. ? Wi-Fi software update pop-up is being triggered in non-connected vehicles. ? Switching to Android menu, display screen blinks on green color. ? Microphone inoperative during SOS call from the vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin **February 16, 2024.**
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Beams Do Not Turn on While the Headlamp Switch Is Set to The Auto Lights on Position, High Beam Headlamps Do Operate with Switch Set to Manual Lights On Low Beam Position
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING:HEADLIGHTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Air Suspension Control Module (ASCM) Updates Customers may experience one or more of the following: ? Ride height disabled. ? Suspension will lower, but will not raise. ? Instrument Panel Message (IPC) message "selected ride height not permitted due to payload" appears. This bulletin involves reprogramming the ASCM with the latest available software.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners.
Source components: BACK OVER PREVENTION · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Frequency Hub Symptom/Vehicle Issue: Remote Keyless Entry (RKE) And Remote Start Range Is Limited. B1A76-11 Remote Start Antenna Short To Ground Is Setting Erroneously. Please reference SOL S2308000145 before replacing the module. If you still feel that replacement is necessary please contact FCA REDACTED CONTENT before replacing the module. If no response within 15 minutes, proceed with repair.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
NHTSA source summary · Original PDF not reviewed by Recallfolio
Camera - Rr view digital If a vehicle comes in with a Digital Rear View Mirror not working, please contact FCA REDACTED CONTENT If no response in 15 minutes, proceed with the repair. ~ Please take digital pictures of the what the failure looks like and the fix. Then email all pictures to FCA REDACTED CONTENT
Source components: BACK OVER PREVENTION · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
LR DVD Video Screen For complaints of a non-functional (inop) LR seatback monitor, please contact FCA Redacted Content prior to ordering the part. If no response is received in 15 minutes, proceed with the repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. Refer to the latest version of Star Online Publication S2321000005.
NHTSA source summary · Original PDF not reviewed by Recallfolio
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Electric Power Steering Gear If replacing the steering gear for a leaking fluid concern, there is no oil or grease inside the gear that can leak out. Dark colored grease is used to install the bellows on the gear housing as an assembly aid. If fluid is noticed on the gear, the gear itself is not the source of the fluid leak.