2024 Jeep GRAND CHEROKEE Manufacturer communications & TSBs.Page 5
Original record summaries, dates and identifiers for this model-year. Records 401–500 of 545, ordered newest first. Dated records on this page: May 5, 2024–Dec 4, 2024.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Dec 4, 2024Service Bulletin/Repair Instructions
08-169-24 REV. B
NHTSA communication ID: 11011719
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: ● Vehicle won’t start unless the fob is pressed to KIN. ● Key fob not detected when inside vehicle. ● Passive Entry (PE) intermittently inoperative. ● Keyless Ignition Node (KIN) unresponsive. ● Welcome feature does not activate at times. This bulletin involves updating the RFHM module with the latest available software."
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIFTER The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-4582 2024-2025 WS - Valve Body Replacement. Recomended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible Data Received From Brake System Control Module are present, if so check the Valve Body CAN Terminals any corrosion. 2. Check the wiring connectors between the ESM and the TCM and check voltage. 3. Check the pin header for the ESM for any bent pins. 4. If wiring and voltage are good and the DTCs (U11E3 - TCM Lost communication with ESM on D-PT CAN & U0103 - Lost communication with Electric Gear Shift Module) are still present, erase them with the scan tool. Reset ECU. 5. if DTCs for loss communication are still active at the ESM and you are still unable to shift then replace the Shifter module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Frt Stabilizer assembly BSR from the front end due to Smartbar (disconnecting front sway bar). Root cause was identified as anti-rotation bracket (connects the actuator to the stabar) coming loose due to inadequate clamp load at the joint and weld (holds the bolt shaft and bracket flange) was poorly designed. If any vehicle causes BSR because of this Bracket failure (loose joint/ bracket bends) DO NOT replace whole stabar assembly, instead replace with the service kit (PN#68730602AA). Dealer must need to order the parts from part ordering system for this claim. This kit contains 1 bracket (PN 68730603AA), 3 M10 Nut (PN 68730605AA), 2 M8X1.5 Bolt (PN 68730606AA) and 2 M10X1.5 bolt (PN 06513427AA). 1 M10 Bolt (PN 68730607AA). This kit will also contain a new torque instruction for the bolt which holds the clamp bracket to this failed anti-rotation bracket. DO NOT apply the old torque (45+/5Nm Direct torque). The new torque is Angle controlled torque monitor (20Nm Snug torque, 110 deg Angle, monitor torque within 40-70Nm).
NHTSA source summary · Original PDF not reviewed by Recallfolio
"R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U33.43. Depending on the radio's current software level the radio may need a one or two USB update."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P1614-00 - ECU Reset/Recovery Occurred.** ● P0810-00 - Clutch Position Control Error. Customers may also comment on one or more of the following: ● **Customer may not continue with rock cycle maneuver due to the wrong message ""Shift To P then Desired Gear"" displayed on the Instrument Panel Cluster (IPC).** ● K0 Adaptation routine runs when vehicle stationary and EV Mode. ● Vehicle loses propulsion capability. ● Service transmission warning indicator is on. NOTE: Requires key cycle to recover. This bulletin involves reprogramming the TCM with the latest available software."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Security Gateway (SGW) Over The Air Update from 34.08 to 34.09 Software Version (FOTA) There are no Customer Symptoms for this Information Only TSB. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 34.08 to 34.09."
NHTSA source summary · Original PDF not reviewed by Recallfolio
6x9 inch Before replacing a speaker part for crackles or rattling noises make sure to take the following steps: 1. Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. 4. Remove the bad speaker and replace it back. 5. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement. Follow all these steps, if issue still happens; reach out to the engineer at Stellantis for more support, if the engineer doesn t respond in 30 minutes. Then the speaker can be replaced
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Transmission Control Module (TCM) Updates Customers may comment on one or more of the following: ● Vehicle shifting is erratic and/or engine RPM holding too high in one gear. ● Harsh 2-1 shift (bump) when coming to a stop. This bulletin involves reprogramming the TCM with the latest available software."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Radio Over The Air Update to U33.43 Software Version (FOTA) Customers may experience one or more of the following: ● Unable to select the Turn by Turn Nav. ● Blank Performance Pages. Rearview Camera (RVC) functions normally. ● Android Auto® Voice Recognition Inop. ● Media Tuner Delayed. ● Charge Schedule HMI. RVC functions normally. ● Ambient Light Inop. ● Map in Cluster Inop. ● Media Widget Blank. ● Nav Map Black. ● Offroad Pages Inop. RVC functions normally. ● VR Inop. ● Incorrect Song Title Displayed, Carplay® only. ● HU switches from Media Page to Home Page. RVC functions normally. ● Ghost Touch on Nav screen. RVC functions normally. ● Widgets Missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the ""Camera View Pages"""". RVC functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U29.42 to U33.43. NOTE: The national launch for the FOTA is expected to begin September 30, 2024."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Right Headlamp Aimed Too Low Customers may experience the following: ● The right headlamp is aimed too low. This bulletin involves performing the front headlamp aiming procedure on the right headlamp."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2066 - Fuel Level Sensor 2 Performance. Customers may experience one or more of the following: ● When the driver attempts to override the Electric Park Brake (EPB) while it remains engaged due to an unbuckled seatbelt in Drive or Reverse, the high torque request with the park brake engaged may lead to a damaged or broken Rear Drive Unit (RDU). ● MIL illuminates when fueling the vehicle while the engine is running. This bulletin involves reprogramming the PCM with the latest available software."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Incorrect Upper Control Arm Customers may experience the following: ● Vehicle pulls to the left. NOTE: Incorrect control arm installed on the left side. This bulletin involves inspecting and possibly replacing the left upper control arm."
NHTSA source summary · Original PDF not reviewed by Recallfolio
68339096AB - SENSOR TIRE AIR P There was a TPMS supplier change from Continental to Sensata from 2023 to 2024 MY vehicles. Therefore, the MY23 Continental sensors are not compatible with the 24MY Valeo/Sensata receiver. Verify you are ordering the correct part numbers for the MY vehicle you are working on.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Hood Hinge Nuts Not Secure Customers may experience the following: ● Hood flutter or looseness at hood back corner. This bulletin involves torquing hood hinge-to-hood fasteners."
NHTSA source summary · Original PDF not reviewed by Recallfolio
After Radio Software Update, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on in Cluster or Other Customer Programable Features Concerns Not Set, No Diagnostic Trouble Codes (DTCs)
Source components: ELECTRICAL SYSTEM · FORWARD COLLISION AVOIDANCE: WARNINGS · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses."
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Central ADAS Decision Module (CADM) Low-Level / CADM Mid-Level / (CADM2), Driver Monitoring System Module (DMSM), Global Navigation Motion Module (GNMM), Long Range Camera Front (LRCF), Long Range Radar Front (LRRF), Mid-Range (Corner) Radar(s) (MRR), Advanced Driver Assist System (ADAS), Loss of ADAS Features, Lane Assist Inoperative, Service Active Lane Management Message
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: ● Vehicle won’t start unless the fob is pressed to KIN. ● Key fob not detected when inside vehicle. ● Passive Entry (PE) intermittently inoperative. ● Keyless Ignition Node (KIN) unresponsive. ● Welcome feature does not activate at times. "
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● B1A10-00 - RKE FOB 1 Battery Low. ● B1A11-00 - RKE FOB 2 Battery Low. ● B23D7-14 - Gated Park Control - Circuit Short To Ground Or Open. Customers may also experience one or more of the following: ● Vehicle won’t start unless the fob is pressed to KIN. ● Key fob not detected when inside vehicle ● Passive Entry (PE) intermittently inoperative. ● Keyless Ignition Node (KIN) unresponsive. ● Welcome feature does not activate at times. This bulletin involves updating the RFHM module with the latest available software."
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE Occupant Restraint IF PROXI alignment is needed ONLY for the following parts please proceed with the next steps (68588647AB, 68611543AB, 68588646AC, 68620844AB, 68588637AB, 68588643AB, 68588638AC, 68620855AB, 68588639AB, 68588640AC, 68620856AB): 1. Unlock the ORC using the "Bosch WL ORC Lock Unlock Procedure" wiTECH Guided Diagnostic routine 2. Perform the "PROXI Configuration Alignment for the ORC" 3. Re-run the "Bosch WL ORC Lock Unlock Procedure" to Lock the ORC For a detailed explanation please refer to SOL S2308000016 Rev. B Do NOT perform the above steps if you have the following parts: 68675763AA, 68675777AA, 68675764AA, 68675765AA, 68631466AA, 68631463AA, 68631464AA, 68631465AA,
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Management Procedure for Customer Issues in Connected Services Customers may experience the following: ● Various Connected Services issues. The purpose of this informative Technical Service Bulletin (TSB) is to support the Network on the following topics: ● Discern the different kinds of connected service issues (onboard / offboard). ● Support the customer in his journey to open a request via Customer Care. ● Address on the correct actions to properly manage a customer complaining about the received assistance."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Turbocharger Kit Please note many parts of the Turbo Assembly can be serviced separately and complete turbo replacement may not be necessary. If the Turbo is being replaced for a noise or a rattle, inspect the wastegate for binding. The actuator kit is serviced separately. If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults
NHTSA source summary · Original PDF not reviewed by Recallfolio
Body Control Module After Battery Drainage BCM do not work. Please follow the following steps. 1. Check the BCM PROXI, if the BCM or any other modules are not aligned, then perform the PROXI alignment, reset the modules and perform normal ignition cycle (OFF to RUN to OFF) 2. If PROXI is correct (No misalignment), then reset the BCM module and perform normal ignition cycle. 3. Check for the DTC's and check wiring and components related to those DTC's and clear them
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
FPDM Please DO NOT immediately replace the display, Please follow the following steps. 1. Perform a vehicle battery disconnect to reset the display. Then check the Display function. If Display is still black, replace the display. 2. If screen is recovered, perform a radio Factory reset through the Display. Go to Vehicle menu > Settings > Reset > Factory reset. 3. Then Perform 2 full Ignition Key cycles and check display function. Turn the vehicle off, then open the door and close the door. Then wait until the cluster goes completely off before turning on the car again. 4. If still having screen issues, replace the Display.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Control module - Memory seat After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Motor Generator Unit (MGU) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ● P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may experience one or more of the following: ● Vehicle goes into limp home mode. ● Vehicle does not start. This bulletin involves inspecting the MGU serial number and possibly replacing the MGU as needed."
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Right Side Door Trim Panels Not Secure Customers may experience one or more of the following: ● Both right door trim panels loose. ● Both right door panels rattles during music. This bulletin involves tightening trim bolts on both right doors to proper torque specifications."
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Video Router After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system."