2021 Jeep GRAND CHEROKEE Manufacturer communications & TSBs.Page 9
Original record summaries, dates and identifiers for this model-year. Records 801–900 of 1,320, ordered newest first. Dated records on this page: Aug 11, 2021–Jan 1, 2022.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jan 1, 2022Service Bulletin/Repair Instructions
S2108000279
NHTSA communication ID: 10222922
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear View Mirror Camera Is Not Displaying In The Rearview Mirror (Published w/Incorrect CY 2021 on document)
Source components: BACK OVER PREVENTION · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available. The customer may describe the following: Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Electric Steering Message, Loss Of Power Steering Assist For The Current Key Cycle, Vehicle Sets DTC C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY · POWER TRAIN · STEERING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. Customers may experience one or more of the following:Lack of steering assist. Electric Power Steering (EPS) MIL illuminated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:WL - Current Level R17.98 Update to R17.99 on 11/08/2021 WD - Current Level R17.73 Update to R17.99 on 11/19/2021 RU - Current Level R17.89 Update to R17.99 on 11/19/2021 Customers may experience one or more of the following: Radio resets at times (WD and RU only). Bluetooth® disconnects (WD and RU only). Intermittent display screen blank (WD and RU only). Radio slow to respond and lockup (WD and RU only). Radio inoperative intermittently (WD and RU only). Apps not able to update (WL only). Additional enhancement included with this software update:CarPlay® and Android Auto® improvements and robustness added.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Suspension Slow to Change Height This bulletin involves inspecting the vehicle for pinched front air suspension lines. The customer may notice a ?Service Air Suspension? message in the cluster. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set:C1556-16 - Height Sensors Implausible - Out Of Plane C1567-85 - Left Front Ride Height Level Performance-Signal Above Allowable Range C1569-85 - Right Front Ride Height Level Performance-Signal Above Allowable Range C15A2-00 - Ride Height System Unlevel. C15A1-00 - Unable to Obtain Desired Ride Height. C15A0-01 - There is an internal fault in control unit "Suspension". The temperature is above threshold. C15AD-92 - Ride Height System- Perfor- Mance Or Incorrect Operation. C220C-98 - Active Suspension Module Internal- Component Or System Over Temperature. Customers may also experience one or more of the following: Slow changes in ride heights. Ride height changes denied due Air Suspension Control Module (ASCM) timing out. Uneven front suspension. Air suspension inoperable.
Source components: ELECTRICAL SYSTEM · SUSPENSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Telematics Box Module (TBM) Updates This bulletin involves reprogramming the TBM with the latest software available. The customer may describe the following: Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Software Update This bulletin involves inspecting the software level and updating the software ifneeded. The software will be updated to R17.83. Customers may experience one or more of the following: Ticking noise coming from audio. Rear temperature bar on rear climate pagedisappears. Apple Carplay® not connecting to iPhone®. App crashes. Temperature and slider bars missing on comfort screen. Selectable tire fill assist does not reflect unit change if unit is changed insettings
NHTSA source summary · Original PDF not reviewed by Recallfolio
UBR UER and UFR Radio Enhancements This bulletin involves updating the radio software level to 34.00.49. Customers may experience one or more of the following: Unable to connect vehicle Wi-Fi hot spot. SXM radio does not retain the same channel after the vehicle has beenshut off.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GEAR, Rack and Pinion Before replacing the Steering Gear for a Service Electric Steering Message, loss of power steering assist for current key cycle, or vehicle sets DTC C2217-00, please refer to STAR Online S2119000004 for direction.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P032F - Combustion Engine Producing Insufficient Torque.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:P032F - Combustion Engine Producing Insufficient Torque. Customers may also experience a shift quality issue during a 5-4 downshift.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · EXTERIOR LIGHTING · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Front USB Media Ports Inoperative This bulletin involves software update for the front USB media hubs. Customers may experience the following: Front media hubs are inoperative.
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2021 Mopar WL NAFTA trailer tow wiring kit In the vehicle reconfigure process on page 3 of I sheet K6863106 the incorrect sales code (AHC) is listed and needs to be replaced (with XF2). Correct pinout illustration in step 47 of I sheet K6863106. This current I sheet illustration highlights cavity 16 and 26 which is incorrect. The cirucuits in the harness are labeled 17 and 27 and are correctly labeled, these circuits will not fit in 16 and 26.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE, Central ADAS Decision, Mid/Long Range Radar For mid-range corner and long range front radars, do not replace all radar's for "blind spot inop" in Cluster EVIC. For any radar loss of communication (LOC), short to ground/open circuit or short to battery, first attempt to reflash radars/CADM, then verify all wiring continuity back to the CADM if the flash fails to correct. If the problem persists, replace ONLY the specific radar in question as defined in the service procedure. NOTE: Radars cannot be A-B swapped to different positions in the vehicle for troubleshooting. Please contact FCA Redacted Content with questions/concerns. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Drivetrain Control Module (DTCM) Updates This bulletin involves reprogramming the DTCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: C1463-94 - Front Axle Disconnect Control-Unexpected Operation. The customer may also experience the following:Service 4WD light illuminated. Front axle does not engage when selected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Third Row Headrest Fails To Fold Down This bulletin involves inspecting both the left and right third row headrests and if necessary, re-seating the horseshoe cable clip(s). The customer may describe the following: Both the left and or right, third row headrest(s) will not fold and the load floor cannot be used.The headrests will not fold when pressing the radio screen soft button, or using the manual fold handle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Please follow the service procedures to attempt to clear any active fault(s) which includes module hard reset, full CAN power down/sleep, or DTC clear in WiTech. Please contact FCA Redacted Content prior to any ASCM replacement at FCA Redacted Content If no response within 15 minutes, please proceed with repair. Any new module requires a flash following installation regardless of whether the current part number is up-to-date .
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE, Transfer Case Control (DTCM) If there are any ECU's being updated for Software updates this will cause an interuption in CAN communication which in combined with a shortened key cycle (CAN communication is still alive) can cause the C1472-92 DTCM Fault. If Vehicle sets C1472-92 verify the diagnostics by the following: (1.) Take Vehicle Scan to verify DTC is Active/Stored. Send to Tech Advisor to record DTC snapshot information. If Vehicle sets C1472-92 verify the repair by the following: (1.) Verify there are no Ground loose connections / concerns (G910A) by ensuring the ground stud securement is correct. (2.) Complete sleep cycle. Allow DTCM to fully shutdown. PRDNL lights will no longer illuminate. (3.) After complete shutdown, turn ignition on and shift out of Park. (4.) Shift back into part and complete shutdown of ignition cycle
NHTSA source summary · Original PDF not reviewed by Recallfolio
Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) C1472-92 ? Transfer Case Clutch Control ? Performance or Incorrect Operation, Set After Performing A Routine Module Software Update.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Please follow the service procedures to attempt to clear any active fault(s) which includes module hard reset, full CAN power down/sleep, or DTC clear in WiTech. Please contact FCA Redacted Content prior to any ASCM replacement at FCA Redacted Content If no response within 15 minutes, please proceed with repair. Any new module requires a flash following installation regardless of whether the current part number is up-to-date .
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE, Transfer Case Control (DTCM) If there are any ECU's being updated for Software updates this will cause an interuption in CAN communication which in combined with a shortened key cycle (CAN communication is still alive) can cause the C1472-92 DTCM Fault. If Vehicle sets C1472-92 verify the diagnostics by the following: (1.) Take Vehicle Scan to verify DTC is Active/Stored. Send to Tech Advisor to record DTC snapshot information. If Vehicle sets C1472-92 verify the repair by the following: (1.) Verify there are no Ground loose connections / concerns (G910A) by ensuring the ground stud securement is correct. (2.) Complete sleep cycle. Allow DTCM to fully shutdown. PRDNL lights will no longer illuminate. (3.) After complete shutdown, turn ignition on and shift out of Park. (4.) Shift back into part and complete shutdown of ignition cycle
Source components: ELECTRICAL SYSTEM · PARKING BRAKE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2021 Mopar WL NAFTA trailer tow wiring kit In the vehicle reconfigure process on page 3 of I sheet K6863106 the incorrect sales code (AHC) is listed and needs to be replaced (with XF2).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Incorrect Fuel Injectors This bulletin involves replacing all eight fuel injectors. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find of the following Diagnostic Trouble Codes (DTCs) have been set: P0300 - Multiple Cylinder Misfire. The customer may also experience the following:Poor engine performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position
NHTSA source summary · Original PDF not reviewed by Recallfolio
Incorrect Exhaust Body Heat Shields This bulletin involves inspecting the front right, left and mid muffler center exhaust heat shields underneath the vehicle for rivets and possibly replacing the heat shields if no rivets are found. Some vehicles were built with incorrect exhaust body heat shields that did not have rivets.There will not be a customer symptom/condition for this issue.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flutter or Rattle Noise From Under the Vehicle - Exhaust Body Heat Shields This bulletin involves replacing all four exhaust heat shields specified in this bulletin. The customer may describe a rattle from underneath the vehicle.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE · POWER TRAIN:DRIVELINE:DRIVESHAFT · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Beams Do Not Turn On While The Headlamp Switch Is Set To The Auto Lights On Position, High Beam Headlamps Do Operate With Switch Set To Manual Lights On Low Beam Position
NHTSA source summary · Original PDF not reviewed by Recallfolio
COMPRESSOR ASSEMBLY, Air Suspension, Module ASCM replacement is rarely necessary. If the DTC is stored and able to be cleared, component replacement is not necessary. Please follow the service procedures to attempt to clear any active fault(s) which includes module hard reset, full CAN power down/sleep, or DTC clear in WiTech. Please contact FCA Redacted Content prior to any ASCM replacement at FCA Redacted Content If no response within 15 minutes, please proceed with repair. Any new module requires a flash following installation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GLASS, Front Door If the front side door glass has flaws such as delamination or distortion, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
Source components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.