The manufacturer’s record · Page 5 of 14
Original record summaries, dates and identifiers for this model-year. Records 401–500 of 1,320, ordered newest first. Dated records on this page: Sep 16, 2022–May 24, 2023.
Back to 2021 Jeep GRAND CHEROKEE problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10240002
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Notification ZD7 - Radio Software Update
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10240002 at NHTSANHTSA communication ID: 10240037
NHTSA source summary · Original PDF not reviewed by Recallfolio
Seat back release from the handle.
Source components: SEATS.
Source record 10240037 at NHTSANHTSA communication ID: 10240036
NHTSA source summary · Original PDF not reviewed by Recallfolio
Noise from the roof.
Source components: STRUCTURE.
Source record 10240036 at NHTSANHTSA communication ID: 10239970
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tie Rod Boot Noise While Turning The customer may experience one or more of the following: ? A popping noise can be heard when turning, while in the driver seat. ? One or both of the tie rod boots are extended, or compressed (Fig. 1) . This bulletin involves removing the small tie rod boot clamp and venting the tie rod boot.
Source components: STEERING.
Source record 10239970 at NHTSANHTSA communication ID: 10240035
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIL lamp-on. Engine noise, rattle. Misfire or rough running.
Source components: ENGINE AND ENGINE COOLING.
Source record 10240035 at NHTSANHTSA communication ID: 10240032
NHTSA source summary · Original PDF not reviewed by Recallfolio
Buzz, Squeak, Rattle (BSR) From Door Panel With Loud Music And Or Bass.
Source components: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.
Source record 10240032 at NHTSANHTSA communication ID: 10240004
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.
Source record 10240004 at NHTSANHTSA communication ID: 10239957
NHTSA source summary · Original PDF not reviewed by Recallfolio
Water Quality When Mixed With Engine Coolant
Source components: ENGINE AND ENGINE COOLING.
Source record 10239957 at NHTSANHTSA communication ID: 10240030
NHTSA source summary · Original PDF not reviewed by Recallfolio
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
Source components: ENGINE AND ENGINE COOLING.
Source record 10240030 at NHTSANHTSA communication ID: 10240028
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rattle Noise From Instrument Panel To Door Area.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR · STRUCTURE:INTERIOR PANELS:DASHBOARD.
Source record 10240028 at NHTSANHTSA communication ID: 10236957
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is to communicate the procedure for rear tail lamp condensation clearing.
Source components: EXTERIOR LIGHTING · EXTERIOR LIGHTING:TAIL LIGHTS.
Source record 10236957 at NHTSANHTSA communication ID: 10236879
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tire Pressure Monitor (TPM) Display Shows ?- -? In Red At Start Up.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10236879 at NHTSANHTSA communication ID: 10236875
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Window Washer Not Spraying.
Source components: VISIBILITY:REAR WINDOW WIPER/WASHER.
Source record 10236875 at NHTSANHTSA communication ID: 10236969
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mirror
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES.
Source record 10236969 at NHTSANHTSA communication ID: 10236933
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10236933 at NHTSANHTSA communication ID: 10236921
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10236921 at NHTSANHTSA communication ID: 10236861
NHTSA source summary · Original PDF not reviewed by Recallfolio
Buzz, Squeak, Rattle (BSR) From Under Vehicle While Driving.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10236861 at NHTSANHTSA communication ID: 10236900
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Folding Seat Module (FSM) Updates The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.
Source components: ELECTRICAL SYSTEM · SEATS.
Source record 10236900 at NHTSANHTSA communication ID: 10248049
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
Source components: BACK OVER PREVENTION:SOFTWARE.
Source record 10248049 at NHTSANHTSA communication ID: 10234522
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10234522 at NHTSANHTSA communication ID: 10248045
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10248045 at NHTSANHTSA communication ID: 10234518
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10234518 at NHTSANHTSA communication ID: 10247962
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
Source components: AIR BAGS · FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY · POWER TRAIN · STEERING.
Source record 10247962 at NHTSANHTSA communication ID: 10234435
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
Source components: AIR BAGS · FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY · POWER TRAIN · STEERING.
Source record 10234435 at NHTSANHTSA communication ID: 10247958
NHTSA source summary · Original PDF not reviewed by Recallfolio
Water Leak In D Pillar Lift Gate Area.
Source components: STRUCTURE:BODY:ROOF AND PILLARS.
Source record 10247958 at NHTSANHTSA communication ID: 10247906
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Source components: ENGINE AND ENGINE COOLING.
Source record 10247906 at NHTSANHTSA communication ID: 10234431
NHTSA source summary · Original PDF not reviewed by Recallfolio
Water Leak In D Pillar Lift Gate Area.
Source components: STRUCTURE:BODY:ROOF AND PILLARS.
Source record 10234431 at NHTSANHTSA communication ID: 10234379
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Source components: ENGINE AND ENGINE COOLING.
Source record 10234379 at NHTSANHTSA communication ID: 10247955
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Box Require Service Message
Source components: BACK OVER PREVENTION.
Source record 10247955 at NHTSANHTSA communication ID: 10234428
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Box Require Service Message
Source components: ELECTRICAL SYSTEM.
Source record 10234428 at NHTSANHTSA communication ID: 10247953
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Source components: ELECTRICAL SYSTEM.
Source record 10247953 at NHTSANHTSA communication ID: 10234424
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Source components: ELECTRICAL SYSTEM.
Source record 10234424 at NHTSANHTSA communication ID: 10247905
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Source components: BACK OVER PREVENTION.
Source record 10247905 at NHTSANHTSA communication ID: 10234420
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Source components: ELECTRICAL SYSTEM.
Source record 10234420 at NHTSANHTSA communication ID: 10234378
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Source components: ENGINE AND ENGINE COOLING.
Source record 10234378 at NHTSANHTSA communication ID: 10247945
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
Source components: LANE DEPARTURE.
Source record 10247945 at NHTSANHTSA communication ID: 10234417
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
Source components: LANE DEPARTURE.
Source record 10234417 at NHTSANHTSA communication ID: 10247941
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
Source components: ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) · SUSPENSION.
Source record 10247941 at NHTSANHTSA communication ID: 10234414
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
Source components: ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) · SUSPENSION.
Source record 10234414 at NHTSANHTSA communication ID: 10247940
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window
Source components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
Source record 10247940 at NHTSANHTSA communication ID: 10234413
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10234413 at NHTSANHTSA communication ID: 10247995
NHTSA source summary · Original PDF not reviewed by Recallfolio
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Source components: STRUCTURE.
Source record 10247995 at NHTSANHTSA communication ID: 10247939
NHTSA source summary · Original PDF not reviewed by Recallfolio
Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.
Source components: SEATS.
Source record 10247939 at NHTSANHTSA communication ID: 10234468
NHTSA source summary · Original PDF not reviewed by Recallfolio
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Source components: STRUCTURE.
Source record 10234468 at NHTSANHTSA communication ID: 10234412
NHTSA source summary · Original PDF not reviewed by Recallfolio
Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.
Source components: SEATS.
Source record 10234412 at NHTSANHTSA communication ID: 10247937
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Folding Mirror Makes Noise When Pivoting.
Source components: BACK OVER PREVENTION · VISIBILITY.
Source record 10247937 at NHTSANHTSA communication ID: 10234410
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Folding Mirror Makes Noise When Pivoting.
Source components: BACK OVER PREVENTION · VISIBILITY.
Source record 10234410 at NHTSANHTSA communication ID: 10247933
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · LATCHES/LOCKS/LINKAGES:DOORS:LOCK.
Source record 10247933 at NHTSANHTSA communication ID: 10234449
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Notification ZF1 Missing Options
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10234449 at NHTSANHTSA communication ID: 10234406
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · LATCHES/LOCKS/LINKAGES:DOORS:LOCK.
Source record 10234406 at NHTSANHTSA communication ID: 10231814
NHTSA source summary · Original PDF not reviewed by Recallfolio
Front Floor Center Console Surface Feels Warm This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct. Customers may comment on the following:When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch.
Source components: EQUIPMENT.
Source record 10231814 at NHTSANHTSA communication ID: 10231806
NHTSA source summary · Original PDF not reviewed by Recallfolio
RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.
Source components: EQUIPMENT.
Source record 10231806 at NHTSANHTSA communication ID: 10231737
NHTSA source summary · Original PDF not reviewed by Recallfolio
Water Leak On Right Side Of Lift Gate.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10231737 at NHTSANHTSA communication ID: 10231797
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: B21DD-84 - System Voltage-Signal Below Allowable Range. B21DD-85 - System Voltage-Signal Above Allowable Range. C151D-00 - Tire Pressure Sensor Location Undetermined. U1517-87 - Body Controller Secret Code-Missing Message. B1A71-01 - Passive Entry Antenna 1-General Electrical Failure. B1A72-01 - Passive Entry Antenna 2-General Electrical Failure. B1A73-01 - Passive Entry Antenna 3-General Electrical Failure. B1A74-01 - Passive Entry Antenna 4-General Electrical Failure. B1A75-01 - Passive Entry Antenna 5-General Electrical Failure. The customer may also experience one or more of the following: ?Fob Left Vehicle? message is displayed on Instrument Panel Cluster (IPC) after a remote start. Vehicle no-starts. This bulletin involves updating the RFHM module with the latest available software
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EXTERIOR LIGHTING · SERVICE BRAKES · STRUCTURE.
Source record 10231797 at NHTSANHTSA communication ID: 10231794
NHTSA source summary · Original PDF not reviewed by Recallfolio
Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.
Source components: BACK OVER PREVENTION.
Source record 10231794 at NHTSANHTSA communication ID: 10231792
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
Source components: BACK OVER PREVENTION:SOFTWARE.
Source record 10231792 at NHTSANHTSA communication ID: 10231734
NHTSA source summary · Original PDF not reviewed by Recallfolio
Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
Source components: ELECTRICAL SYSTEM · LANE DEPARTURE · POWER TRAIN · STEERING.
Source record 10231734 at NHTSANHTSA communication ID: 10231732
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Windows are Open Without Request
Source components: ELECTRICAL SYSTEM · VISIBILITY.
Source record 10231732 at NHTSANHTSA communication ID: 10231728
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rattle Noise From Driver Side Window Switch With Loud Music Or Driving On Rough Road.
Source components: AIR BAGS · BACK OVER PREVENTION · ELECTRICAL SYSTEM.
Source record 10231728 at NHTSANHTSA communication ID: 10231690
NHTSA source summary · Original PDF not reviewed by Recallfolio
HANDLE, Seat Release (WL75 3R FOLD HANDLE) WL75 3rd row Release Handle - Prior to replacing the handle for headrest not folding. Pull handle and inspect the release cable and handle, cable should be fully installed and with retention finger/tab present to correct this concern. If retention finger/tab is present, use a tool to fully seat ball fitting into side of handle and past the finger/tab avoiding partial installation. Cycle handle several times to ensure fitting did not come loose.
Source components: SEATS · VEHICLE SPEED CONTROL.
Source record 10231690 at NHTSANHTSA communication ID: 10231689
NHTSA source summary · Original PDF not reviewed by Recallfolio
SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.
Source components: VEHICLE SPEED CONTROL.
Source record 10231689 at NHTSANHTSA communication ID: 10231725
NHTSA source summary · Original PDF not reviewed by Recallfolio
Water On Interior Trim, Headliner, Edges Of Headliner, And Grab Handles.
Source components: STRUCTURE.
Source record 10231725 at NHTSANHTSA communication ID: 10231748
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10231748 at NHTSANHTSA communication ID: 10231718
NHTSA source summary · Original PDF not reviewed by Recallfolio
Thump Clunk Or Rattle Noise Heard From Under Vehicle While Driving.
Source components: STRUCTURE.
Source record 10231718 at NHTSANHTSA communication ID: 10231717
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hood Flutters While Driving
Source components: STRUCTURE:BODY:HOOD.
Source record 10231717 at NHTSANHTSA communication ID: 10231767
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Folding Seat Module (FSM) Updates The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.
Source components: ELECTRICAL SYSTEM · SEATS.
Source record 10231767 at NHTSANHTSA communication ID: 10231711
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10231711 at NHTSANHTSA communication ID: 10231709
NHTSA source summary · Original PDF not reviewed by Recallfolio
Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
Source components: BACK OVER PREVENTION.
Source record 10231709 at NHTSANHTSA communication ID: 10229770
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control Module (DTCM) Reprogramming.
Source components: ELECTRICAL SYSTEM.
Source record 10229770 at NHTSANHTSA communication ID: 10229821
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear.
Source components: BACK OVER PREVENTION · STRUCTURE · SUSPENSION.
Source record 10229821 at NHTSANHTSA communication ID: 10229760
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cluster Message ?Service Air Suspension?
Source components: ELECTRICAL SYSTEM · SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM.
Source record 10229760 at NHTSANHTSA communication ID: 10229810
NHTSA source summary · Original PDF not reviewed by Recallfolio
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Source components: STRUCTURE.
Source record 10229810 at NHTSANHTSA communication ID: 10229749
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10229749 at NHTSANHTSA communication ID: 10229748
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Source components: ELECTRICAL SYSTEM.
Source record 10229748 at NHTSANHTSA communication ID: 10230476
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin involves reprogramming the DTCM with the latest available software
Source components: ELECTRICAL SYSTEM.
Source record 10230476 at NHTSANHTSA communication ID: 10230405
NHTSA source summary · Original PDF not reviewed by Recallfolio
Telematic box module 2
Source components: ELECTRICAL SYSTEM.
Source record 10230405 at NHTSANHTSA communication ID: 10230407
NHTSA source summary · Original PDF not reviewed by Recallfolio
Base Headlamp Bright, Base Headlamp Black
Source components: EXTERIOR LIGHTING · EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10230407 at NHTSANHTSA communication ID: 10227764
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC): C1592-00 - Electronic Power Steering Motor Circuit. C2217-00 - Electric Power Steering Module Internal. C1593-00 - Steering Torque Sensor Circuit. In addition the customer may notice one or more of the following:Lack of steering assist. Electric Power Steering (EPS) MIL illuminated.
Source components: STEERING.
Source record 10227764 at NHTSANHTSA communication ID: 10227721
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10227721 at NHTSANHTSA communication ID: 10227756
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDTCs may have set without a MIL: U1223-00 - Lost Communication with Wireless Charging Pad Module. U121E-00 - Lost Communication With Steering Wheel Cruise Control Switch. U1207-00 - Lost Communication With Terrain Switch Bank Module. U1191-00 - Lost Communication with Switch Bank Module 2. U1153-00 - Lost Communication With Windshield Wiper Smart Module. U114F-00 - Lost Communication with LIN Overhead Console. U114D-87 - Lost Communication with Hands Free Liftgate Module-Missing Message. U113B-00 - Lost Communication With Switch Bank Module. U112D-00 - Lost Communication With EVIC Steering Wheel Switches. U1125-00 - Lost Communication With LIN ECU 5- (Ride Height Switch Module). U1123-00 - Lost Communication With LIN ECU 3- (Switch Bank Module Rear Right). U1122-00 - Lost Communication With LIN ECU 2- (Switch Bank Module Rear Left). U1008-00 - LIN 1 Bus Steering Column Control Module Electrical Diagnostic. U0231-00 - Lost Communication With Rain Sensing Module. In addition, the customer may experience one or more of the following:Fuel Level and Range (distance to empty) (DTE) will both increase after sleep cycle. Fuel Level % would increase when parked on a slope. Fuel gauge remains at full for 107 km (67 miles) vs. 73 km (45 miles). After fueling up with 68 liters (18.1 gallons) of fuel, the fuel gauge only will read around 1/4 tank and the low fuel lamp is still illuminated. After 10 minutes of driving, the gauge only read around 3/4 tank and the fuel lamp is still on. Refuel button is pressed for a short duration of 500ms or less at
Source components: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM · EQUIPMENT:ELECTRICAL · STEERING.
Source record 10227756 at NHTSANHTSA communication ID: 10227755
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio VIN Lock This bulletin involves performing a VIN Lock procedure. Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10227755 at NHTSANHTSA communication ID: 10227720
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dielectric Grease In Electric Power Steering (EPS) Connectors.
Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY · POWER TRAIN · STEERING.
Source record 10227720 at NHTSANHTSA communication ID: 10227686
NHTSA source summary · Original PDF not reviewed by Recallfolio
Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts to QEC for analysis.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · WHEELS.
Source record 10227686 at NHTSANHTSA communication ID: 10227751
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transfer Case Replacement This bulletin involves replacing the transfer case assembly for Diagnostic Trouble Code (DTC) C14A1-74. Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find the following DTC has been set: C14A1-74 - Unintended Actuator Shaft Movement Detected-Actuator Slipping.
Source components: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
Source record 10227751 at NHTSANHTSA communication ID: 10227718
NHTSA source summary · Original PDF not reviewed by Recallfolio
Check Engine Lamp On. C053D Brake Pressure Sensor 1 Performance Stored In Powertrain Control Module.
Source components: BACK OVER PREVENTION · SERVICE BRAKES.
Source record 10227718 at NHTSANHTSA communication ID: 10227713
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hood Flutter Movement Or Bounce While Driving
Source components: STRUCTURE:BODY:HOOD.
Source record 10227713 at NHTSANHTSA communication ID: 10227712
NHTSA source summary · Original PDF not reviewed by Recallfolio
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
Source components: SERVICE BRAKES.
Source record 10227712 at NHTSANHTSA communication ID: 10227711
NHTSA source summary · Original PDF not reviewed by Recallfolio
Front Fascia Cover Gaps And Or Poor Fitment.
Source components: STRUCTURE:BODY:BUMPERS.
Source record 10227711 at NHTSANHTSA communication ID: 10227710
NHTSA source summary · Original PDF not reviewed by Recallfolio
Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
Source components: POWER TRAIN · VISIBILITY.
Source record 10227710 at NHTSANHTSA communication ID: 10227681
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transfer Case If unable to complete a DTCM flash or calibration process: 1. Perform SOL Publication S2203000004. 2. If flash issue persists, contact FCA Redacted Content. If no response after 15 minutes proceed with repair.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10227681 at NHTSANHTSA communication ID: 10227739
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Telematics Box Module (TBM) Updates This bulletin involves updating the TBM with the latest software. Customers may experience the following: Message displayed on the radio screen, "Uconnect Box requires service. Pleasevisit an authorized dealer.", with no active or stored Diagnostic Trouble Codes (DTCs) set by TBM or Occupant Restraint Controller (ORC).Error MessageUconnect box ?requires service? message can be triggered by different reasons. For an issueon a new vehicle recently switched to customer mode, please follow the New Vehicle Preparation procedure to resolve Uconnect box requireservice message. Always fix TBM / ORC DTC issues first. If the issue could not be fixed, then reflash the TBM software. Mobile app remote start or remote lock/unlock works improperly. Mobile apps in vehicle data missing: fuel level, tire pressure, odometerand oil life. Vehicle Health Report data missing in email. Remote operation inoperative. Wi-Fi unavailable. Issues logging in and enabling Wi-Fi. SOS calls unavailable.
Source components: ELECTRICAL SYSTEM.
Source record 10227739 at NHTSANHTSA communication ID: 10227734
NHTSA source summary · Original PDF not reviewed by Recallfolio
Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. The customer may describe a knocking or pinging noise coming from the engine upon acceleration.
Source components: ENGINE AND ENGINE COOLING.
Source record 10227734 at NHTSANHTSA communication ID: 10226011
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM · POWER TRAIN · STRUCTURE:BODY:HATCHBACK/LIFTGATE · VISIBILITY.
Source record 10226011 at NHTSANHTSA communication ID: 10226007
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE · UNKNOWN OR OTHER.
Source record 10226007 at NHTSANHTSA communication ID: 10225953
NHTSA source summary · Original PDF not reviewed by Recallfolio
STARTER, Engine Prior to starter removal: 1. Inspect and check all connections to the starter motor solenoid a. Unplug and plug-in the T50 1-way connector as needed to verify the connection is good & tight and check for any bent pin in the connection. b. Inspect the T30 connection (i.e. B+ M8 threaded stud & nut) for tightness to assure cable ring terminal connection is secured and tight (use torque spec per service manual). 2. Check/verify all grounds in the cranking circuit a. Check tightness of mounting bolts that secure starter to the engine block b. Check main ground from engine to chassis c. Check battery ground cable connections are clean and tight d.Potentially, loosen both starter motor bolts, without removing, and re-tighten to torque specifications in the service manual e. After all steps above are complete, attempt to crank the engine to verify if improvement has been made (i.e. the steps fixed the customer complaint) 3. Conduct the voltage drop test (starter feed circuit) per the service manual before removing the starter motor 4. Starter Removal: conduct the removal if above steps do not fix the complaint a. Conduct bench test by applying 12 volts to motor T30 and T50 connections (i.e. conduct simple free speed test) b. Free speed test should result in starter motor pinion travel to pinion stop and rotation with normal rotational noise (i.e. no grinding, scrapping, etc.) c. If any abnormal noise is present, replace the starter motor 5. During starter removal, also remove and replace the two starter mounting bolts. Return the bolts with starter motor for analysis at QEC and the supplier warranty analysis lab.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID · ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN · WHEELS.
Source record 10225953 at NHTSANHTSA communication ID: 10225952
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transfer Case Do not replace Transfer Case if unable to complete a DTCM flash or calibration process unless SOL Publication S2203000004 has been performed.
Source components: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
Source record 10225952 at NHTSANHTSA communication ID: 10226045
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Fold Stow Module (FSM) Updates This bulletin involves performing a software update and calibration routine on the FSM. The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions.
Source components: ELECTRICAL SYSTEM · SEATS.
Source record 10226045 at NHTSANHTSA communication ID: 10225998
NHTSA source summary · Original PDF not reviewed by Recallfolio
Night Vision Inoperative. DTC?s U02BD-00 And B0125-02 Set
Source components: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM · UNKNOWN OR OTHER.
Source record 10225998 at NHTSANHTSA communication ID: 10225997
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Lane Departure Warning Message
Source components: LANE DEPARTURE · LANE DEPARTURE: WARNING.
Source record 10225997 at NHTSANHTSA communication ID: 10225991
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ride Height Selected Not Permitted Message In Cluster. Low Air Mass C15D9-00 DTC May Be Set.
Source components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE · AIR BAGS:CRITICAL FASTENERS · UNKNOWN OR OTHER.
Source record 10225991 at NHTSA