2015 Chevrolet SUBURBAN Manufacturer communications & TSBs.Page 22
Original record summaries, dates and identifiers for this model-year. Records 2,101–2,200 of 2,541, ordered newest first. Dated records on this page: Aug 26, 2014–Oct 27, 2014.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Oct 27, 2014Service Bulletin/Repair Instructions
PIT5411
NHTSA communication ID: 10135352
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
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
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to install foam at the front doors to redirect the water away from the door hinges during cold conditions and to correct the customers concern of the front doors are hard to open when cold.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled. There is no avalible setting or Body Control Module calibration to turn off the auto door locks.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a repeat service 4 wheel drive message. Technician may find Diagnostic Trouble Codes C0398, C038D or C0397. Technician will need to reprogram the Transfer case control module with latest software available through tis2web. If the vehicle has Regular Production Option Code (NQH) and has a Diagnostic Trouble Code C0398 setting after being Dinghy towed please see the latest version of PIP5217. If the vehicle has a Diagnostic Trouble Code C0398, inspect circuits 7477, 7478, 7479 for any terminal or connection issues between the B2227 Gear Position Sensor and the Transfer Case Control Module and repair as needed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when the dome lamps are off, if the brake pedal is applied or turn signal is operated, the dome lamp will flash on and off. Dealer will need to replace both front overhead console lamps with GM Part Number 23104411.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have that the USB port is inoperative or they receive a message of ?No other media available? when pressing the Media button. Dealer should advise the customer engineering is aware of the concern and is currently working towards a resolution.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that engine oil dipstick indicates engine is over filled when performing a Pre-Delivery Inspection or after an oil and filter change. When it is time for the oil change, fill with the recommended amount of engine oil as specified in Service Information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blow warm. Technician will need to replace the compressor to condenser line and install the line bracket.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that engine oil dipstick indicates engine is over filled when performing a Pre-Delivery Inspection or after an oil and filter change. Technician will drain half a quart of oil.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when starting the vehicle intermittently they have no audio except chime. Technician will need to disconnect the amplifier, turn on ignition, and verify approximately 12 volts on circuit 3999 connector X4 terminal 14. If no voltage is present, check circuit 3999 for an open and repair as needed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that If it is determined the crankshaft needs to be replaced complete the Service Information diagnostics to determine if the crankshaft requires replacement. If determined the engine has bearing and crankshaft damage, the engine should be replaced along with the oil cooler. Also ensure latest version of 09-06-04-026G to verify the Engine Control Module calibration is not an Aftermarket calibration.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have "Service Theft System" message on the Driver Information Center. Technician may find Diagnostic Trouble Code B291B sym 3B and is unable to clear the Diagnostic Trouble Code. Technician will need to restore communication between the Body Control Module and Theft Deterrent Sensor Module to clear the Diagnostic Trouble Code.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This prelimenary bulletin provides a procedure to replace the accessory a/c and d/c power control module to correct the customers concern of the the power outlet intermittently works.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This prelimenary bulletin provides a procedure to replace the accessory a/c and d/c power control module to correct the customers concern of the the power outlet intermittently works.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0171 and P0174. Technician will need to check the ethanol content of the fuel with the J44175. If the fuel tested over 10% alcohol, determine if the vehicle is equipped with Regular Production Option Code (FHS), If not flush the fuel system and add E10 gas.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Engine Control Module part number 12662034 was placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Engine Control Module part number 12662034 is on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an air condition that has poor performance during high ambient temperatures. Technician will need to check the refrigerant charge and record the recovered amount on the repair order. Technician should recharge the system if needed. Technician will also need to verify if Global Diagnostic System 2 high side readings match a high side pressure gauge. If the readings vary greatly diagnostics will need to be performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that during very cold ambient temperatures there may be a no crank or a click no crank condition. Technician will need to check the battery voltage while trying to crank the engine. Replace the battery if it fails the GR8 test. If the battery has more than 11.4 volts while starting and there is a click noise is heard, technician will need to replace the starter and the inspection cover.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information on how to check for ice and/or snow build up and to install a radiator cover to correct the customers concern of reduced engine power and service engine message on.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Instrument Panel Cluster for vehicles will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact the General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the engine part number 19317708 and 19316786 restriction through General Motors Product Quality Center has ended. Dealer can now order parts through the normal Customer Care and Aftersales parts process.
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 and 12662034 placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a repeat service 4 wheel drive message. Technician may find Diagnostic Trouble Codes C0398, C038D or C0397. Technician will need to reprogram the Transfer case control module with latest software available through tis2web. If the vehicle has Regular Production Option Code (NQH) and has a Diagnostic Trouble Code C0398 setting after being Dinghy towed please see the latest version of PIP5217. If the vehicle has a Diagnostic Trouble Code C0398, inspect circuits 7477, 7478, 7479 for any terminal or connection issues between the B2227 Gear Position Sensor and the Transfer Case Control Module and repair as needed.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL · POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY BULLETIN IS TO INFORM DEALERSHIP PERSONNEL THAT THE ORIGINAL EQUIPPED FASCIA DOES NOT HAVE THE PROPER CLOSE-OUT TO ACCOMMODATE THE ACCESSORY TOW HOOKS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14126B - SERVICE UPDATE (REVISED PROGRAMMING INFORMATION). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE INSTRUMENT PANEL CLUSTER ON CERTAIN VEHICLES. THESE VEHICLES MAY HAVE AN ODOMETER READING AT PEEK IN (I.E. DRIVER INFORMATION CENTER (DIC) SCREEN WHEN THE VEHICLE IS IN THE OFF POWER MODE BUT THE CLUSTER IS AWAKENED BY OPENING THE CAR DOOR OR USING THE KEY FOB) DOES NOT MATCH THE SEASON ODOMETER READING WHEN THE VEHICLE IS IN THE RUN POWER MODE. THE TRIP A/B AND FUEL ECONOMY DISPLAYS MAY ALSO BE INCORRECT. THIS CONDITION OCCURS, WHEN THE VEHICLE SITS FOR AN EXTENDED PERIOD OF TIME AND, NORMAL PARASITIC CURRENT DRAWS DEPLETE THE BATTERY STATE OF CHARGE TO LESS THAN 12 VOLTS AND, THE VEHICLE IS IN THE OFF POWER MODE WHEN THE CLUSTER IS AWAKENED AS DESCRIBED ABOVE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET/GMC: TO REPROGRAM INSTRUMENT CLUSTER PANEL, SERVICE PROCEDURE HAS BEEN PROVIDED IN REGARDS TO BASE WARRANTY EXPIRED WITH AN INCORRECT ODOMETER READING, ON SOME VEHICLES. MODEL 2014 SILVERADO 1500, SIERRA 1500, 2015 SUBURBAN, TAHOE, YUKON, SILVERADO 2500, 3500, SIERRA 2500, 3500. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
GMC/CHEVROLET: THE INSTRUMENT PANEL CLUSTER (IPC) IS LOCKED UP AND ON RESTRICTION DUE TO A SPS PROGRAMMING EVENT. MODEL 2014 SILVERADO 1500, SIERRA 1500, 2015 SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON MODELS. *PE UPDATED 12/12/14/ *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on a concern of body pressure booming. This concern may be more noticeable when the active fuel management is engages and the engine is in 4 cylinder mode. The roof sheet metal may not be attached to the roof bows any longer. Technician is to follow the steps to apply vibration control material between the roof bow and the roof sheet metal. Any roof bow that is no longer bonded to the sheet metal must be repaired. Remove the old material with an appropriate tool. Once the old material is removed install the appropriate thickness foam shim to fill the gap between the roof sheet metal and the roof bow. The foam should be placed in 5 inch lengths and placed in 5 locations along the bow using vibration control material to fill the distance between the foam shim. If the space between the bow is 6 millimeters or less just use the vibration control material.
Source components: STRUCTURE:BODY · STRUCTURE:BODY:ROOF AND PILLARS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code. If the diagnostics lead to replacement of the Vehicle Communication Interface Module read the OnStar Customer Identifier using Global Diagnostic System 2. If the value falls in range the technician will need to remove power from the module for 5 minutes. After the power cycle was performed, check for the Diagnostic Trouble Code to be set current or history. If the Diagnostic Trouble Code is current replace the module. If the Diagnostic Trouble Code is history no further action is required.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communication provides information to the technician about vehicles with the rear body fuse block with a loose fuse connection. Technician will need to check terminal tension on the rear fuse block. Technician will need repair any poor terminal tension issues.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.