Original record summaries, dates and identifiers for this model-year. Records 1,901–2,000 of 2,093, ordered newest first. Dated records on this page: Nov 6, 2012–Jan 28, 2013.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jan 28, 2013Service Bulletin/Repair Instructions
13-08-116-001
NHTSA communication ID: 10133149
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on suspected tampering due to aftermarket ALDL or DLC interface devices causing multiple issues.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of steps to take if Pandora is inoperative or experiencing intermittent operation. 1. Verify Pandora is installed on the device. 2. Make sure the device is Bluetooth connected and paired to Cadillac CUE. 3. Make sure stations have been created in Pandora on the device. 4. Launch Pandora by selecting the Pandora Icon on the Integrated Center Stack and allow a few moments for the App to start on the device. 5. Make sure the Bluetooth volume on the device is turned up or on. Pandora volume is controlled by the device since it is a Bluetooth application. 6. Pandora is controlled by the devices connection and data signal. If the device has a poor data signal Pandora may not play. 7. If Pandora is successfully working, the device should display "Accessory". 8. Apple devices must be connected via USB to the vehicle to launch Pandora. Customers can use the Bluetooth input under the media selection to stream audio but will not have full control of the device using the radio. 9. Some Android phones require a setting in Pandora to allow Pandora to access automotive audio. Launch Pandora on the phone, in Pandora select settings in the upper right hand corner of the screen, select "advanced" and make sure "Bluetooth for Automotive" is checked and enabled. 10. If all of the above tips have been verified, and the message ?No Internet Connection? is displayed on the Integrated Center Stack screen, CUE is not picking up the devices internet connection. Ensure that the device has adequate battery life and a good data signal. Check to see if Pandora can be heard through the device itself. If Pandora is playing through the handset device, try repairing the device and/or switching to a different audio screen and coming back to Pandora. 11. If Pandora is installed on a phone and a media device is also connected, such as an IPod that is hardwired to the vehicle, there may be confusion.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure for replacing the front side door outside handle cable due to one or more buttons or lights being inoperative and/or moisture found in outside door handle light.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the automatic highbeams are inoperative. Dealer should advise the customer that there is a mis-print in the vehicle Owner's Manual, The 2013 Cadillac XTS does not have the automatic highbeam feature.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on the driver airbag light is flashing in the cluster and/or the passenger airbag ON indicator does not illuminate when the passenger is present when the SDM setup has not been completed after reprogramming.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update for Inventory Vehicles Only Automatic Radio Volume Increase and/or Radio Control Assembly Buttons Not Operating as Designed Expires January 31, 2014
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update for Inventory and Customer Vehicles Inspect Seat Memory Switch Retention, if Equipped, and Replace Outside Door Handles and Outside Door Handle Cables Expires with Base Warranty
NHTSA source summary · Original PDF not reviewed by Recallfolio
CADILLAC: WHEN OPERATING OUTSIDE HANDLE, THE FRONT AND/OR REAR SIDE DOOR, FAILS TO UNLATCH OR OPEN. INSIDE HANDLE WILL UNLATCH AND OPEN DOOR. MODEL 2013 ATS, XTS. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
CADILLAC: OUTSIDE DOOR HANDLE LOCK AND UNLOCK BUTTONS OR THE LIGHT ARE INOPERATIVE, CAUSED BY CORROSION OF WATER ENTERING THE DOOR HANDLE BUTTON/LIGHT. MODEL 2013 XTS. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T
NHTSA source summary · Original PDF not reviewed by Recallfolio
12275 - SERVICE UPDATE. WHEN THE STEERING WHEEL ASSEMBLY WAS PRODUCED, THE WIRE HARNESS MAY HAVE BEEN PINCHED BY THE DRIVER AIRBAG OR DAMAGED DUE TO CONTACT WITH THE STEERING WHEEL STRUCTURE. THIS COULD PREVENT THE STEERING WHEEL FROM HEATING, CAUSE THE HORN TO SOUND CONTINUOUSLY, MAKE THE STEERING WHEEL ELECTRONIC CONTROLS INOPERATIVE, AND COULD CAUSE A BATTERY DRAIN. DEALERS ARE TO INSPECT, ADD PROTECTIVE TAPE, AND IF NECESSARY, REROUTE THE STEERING WHEEL WIRE HARNESS.
Source components: ELECTRICAL SYSTEM:WIRING · STEERING: STEERING WHEEL/HANDLE BAR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have check engine light and a misfire. Technician will find a P0300 set. If the misfiring cylinder is creating NO or very low power, technician will need to follow these diagnostics steps. 1) Swap the ignition coil and spark plug with another cylinder. 2) Inspect the plug when out for wet or dry condition. 3) Perform an injector test with a scan tool. 4) If the plug is wet then check for a leaking or stuck open injector. 5) If the plug is dry then enrich the intake air with propane. If the severity of the misfire is less with enrichment, suspect a weak or inoperative injector driver in the Engine Control Module and replace as needed. 6) Perform a cylinder leakage test to determine if there is a valve sealing concern. If there is a valve sealing concern see the latest version of PIP5029 for recommendations.
Source components: ELECTRICAL SYSTEM:IGNITION · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace or refinish the brake rotors due to a pulsation or vibration felt in the steering wheel during moderate braking at highway speeds.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace or refinish the brake rotors due to a pulsation or vibration felt in the steering wheel during moderate braking at highway speeds.
Source components: SERVICE BRAKES, HYDRAULIC · SUSPENSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CADILLAC/CHEVROLET/BUICK/GMC: PASSENGER SEAT BELT INDICATOR IS ILLUMINATED DUE TO POSSIBLE CONDUCTIVE OBJECTS, SUCH AS TECH 2, GROCERIES, CHARGING AND AUDIO CABLES, ELECTRONIC TABLETS OR COMPUTERS AND CELL PHONES, PLACED ON SEATS AND WOULD ACTIVATE CHIME, SLOWLY, 5 TIMES. MODELS 2012-13 VERANO, CRUZE, 2013, ENCLAVE, LACROSSE, REGAL, ATS, CTS, SRX, XTS, EQUINOX, MALIBU, SONIC, TRAVERSE, VOLT, ACADIA, TERRAIN. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
12153B - Service Update (expiration date extended). When the interior of these vehicles becomes hot, communication to the infotainment system may be lost. This can cause loss of the infotainment audio, steering wheel switch controls, display of radio information such as song and artist information, and steering wheel switch backlighting. This condition may correct itself when the vehicle is turned off and if the interior of vehicle cools. However, the condition may continue to occur in the future. Dealers are to inspect and, if necessary, replace the instrument cluster.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12244 - Service Update. These vehicles may have a 2-3 or 4-5 upshift harshness, harsh Reverse to Drive shift, coast-down shift bumps, harsh tap shift, and other hard/harsh shift responses. Dealers are to reprogram the transmission control module (TCM).
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12290 - Service Update. The trim on the front corners of the seat cushion is loose and potentially bunching or wrinkling. Dealers are to tighten the driver and front passenger seat cushion trim.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have multiple Head Up Display issues. An issue with the Head Up Display image may not appear clear can be caused by a non-original equipment manufacturer windshield installed. Another issue that may be present with the Head Up Display is the segments illuminate intermittently this can be caused by the ambient lighting conditions. A poor or hazy Head Up Display image can be caused by Instrument Panel emit fumes that cause a film to form on the HUD lens. Technician will need to use Isopropyl Rubbing Alcohol to clean the lens.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure on replacing the inlet and outlet hoses on the power steering gear to correct the condition of the power steering gear leaking fluid
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure on replacing the inlet and outlet hoses on the power steering gear to correct the condition of the power steering gear leaking fluid
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure on replacing the inlet and outlet hoses on the power steering gear to correct the condition of the power steering gear leaking fluid
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides the technician with information on the proper washing of the bright aluminum moldings to avoid the moldings from getting damaged. It is recommended that a non-alkaline solution be used for preparation & washing of the bright aluminum moldings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure on how to correctly check and adjust fuses within the instrument panel fuse block for concerns with components fused through the instrument panel fuse block
Source components: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12283 - Service Update. The seat memory switch button recesses into the door trim when pressed. Dealers are to inspect for the proper retention of the seat memory switch and, if necessary, secure the switch.
Source components: ELECTRICAL SYSTEM · SEATS · STRUCTURE:BODY:DOOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12283 - SERVICE UPDATE. THE SEAT MEMORY SWITCH BUTTON RECESSES INTO THE DOOR TRIM WHEN PRESSED. DEALERS ARE TO INSPECT FOR THE PROPER RETENTION OF THE SEAT MEMORY SWITCH AND, IF NECESSARY, SECURE THE SWITCH.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. If coolant is found in the cylinder technician will need to contact General Motors Product Quality Center for engine replacement.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.