The vehicle dossier US · 2013
2013 Cadillac
XTSProblems & recalls
103 distinct owner reports in the NHTSA snapshot. Other components appears in 44 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 103 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
53,000 miles is the median among 75 reports with usable mileage. The middle half spans 27,000–73,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
5 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
PARKING BRAKECampaign 14V541000
Reported concern
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Manufacturer’s stated response
GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Manufacturer campaign: 14471
Read campaign 14V541000 at NHTSAAIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVECampaign 14V518000
Reported concern
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Manufacturer’s stated response
GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
Manufacturer campaign: 14532
Read campaign 14V518000 at NHTSASERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGSCampaign 14V116000
Reported concern
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Manufacturer’s stated response
GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.
Manufacturer campaign: 14062
Read campaign 14V116000 at NHTSAEXTERIOR LIGHTING:BRAKE LIGHTSCampaign 13V220000
Reported concern
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Manufacturer’s stated response
GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
Manufacturer campaign: 13158
Read campaign 13V220000 at NHTSASEATS:MID/REAR ASSEMBLYCampaign 12V525000
Reported concern
General Motors is recalling certain model year 2013 Cadillac XTS vehicles manufactured from October 12, 2011, through August 30, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 202, "Head Restraints." The rear seat head restraints may not lock in the upright position after being folded forward. If the head restriant is at its lowest position and it falls forward, it will not meet the height required by the standard.
Manufacturer’s stated response
General Motors will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 4, 2012. Owners may contact General Motors at 1-800-458-8006.
Manufacturer campaign: 12258
Read campaign 12V525000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
2,093 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
PIP4902WThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11037253
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11037253 at NHTSAPIT3271QThis preliminary information communicates information about how to determine if a wheel and tires size change is available.NHTSA ID 11030974
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030974 at NHTSAPIP6104This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.NHTSA ID 11030092
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030092 at NHTSAPIP4902VThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11030091
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11030091 at NHTSAPIP4902UThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11027601
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11027601 at NHTSAPIT5214GThis Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without u…NHTSA ID 11025755
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11025755 at NHTSA13598New Vehicle Monitoring Programs Section in IVHNHTSA ID 11023091
New Vehicle Monitoring Programs Section in IVH
Campaign / software reference: 13598
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11023091 at NHTSAPIP4902TThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11022084
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11022084 at NHTSAPIC5650MThis Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagno…NHTSA ID 11021792
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11021792 at NHTSAPIC6086JThis PI communicates a procedure to clean oil leaking from the rain sensor.NHTSA ID 11019829
This PI communicates a procedure to clean oil leaking from the rain sensor.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11019829 at NHTSAPIP4902SThis preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.NHTSA ID 11019693
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11019693 at NHTSA25-NA-156This service bulletin provides information on Tire Sidewall Irregularities.NHTSA ID 11026104
This service bulletin provides information on Tire Sidewall Irregularities.
Components: WHEELS. Confirm detailed applicability in the original document.
Source record 11026104 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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