2015 Audi Q5 Manufacturer communications & TSBs.Page 8
Original record summaries, dates and identifiers for this model-year. Records 701–800 of 1,098, ordered newest first. Dated records on this page: Feb 25, 2015–Oct 28, 2015.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Oct 28, 2015Service Bulletin/Repair Instructions
A201552 2035073-
NHTSA communication ID: 10123708
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 20 number 15-48 dated October 15, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 20 number 15-49 dated October 15, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 51 number 15-09 dated October 2, 2015. Instructions for vehicle inspection, protection removal, and detailing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 46 number 14-86 dated July 14, 2014. DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental conditions, and service history of the vehicle. Additionally, as brake pads and discs wear, their dampening ability is reduced. Disc thickness variation (DTV) is a common condition that contributes to brake pulsation. DTV occurs when the two braking surfaces of the brake disc are no longer parallel to each other. This condition cannot be accurately measured with normal workshop tools.
Source components: SERVICE BRAKES, HYDRAULIC · STEERING: STEERING WHEEL/HANDLE BAR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In cold conditions (under 40°F), the vehicle sporadically cannot be locked or opened with the entry and start authorization. No DTCs related to the entry and start authorization control unit are logged. The issue occurs with all keys. The vehicle can be locked and opened with the remote. The conductivity of the door handle is affected by external influences.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 20 number 15-47 dated August 5, 2015. The MIL is on. DTC P046100 (Fuel level sensor, circuit range/performance) is stored in the engine control module (ECM), J623 (address word 01).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 15-10 dated August 25, 2015. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue resolves itself intermittently. No DTCs related to the GPS antenna or MMI system are present. The vehicle is an A4 (including S4 and allroad variants), A5 (including Cabriolet, S5, and RS 5 variants), A6 (including S6 variant), A7 (including S7/RS 7 variants), A8 (including long wheelbase, S8, or W12 variants) or Q5 (including SQ5 and hybrid variants). (Q7 and Q3 vehicles are not affected by this condition. See TSB 2030465, 91 MMI3G+ GPS navigation location inaccurate or navigation takes a very long time to acquire location (Q7 or Q3) for Q7 and Q3 vehicles.)
NHTSA source summary · Original PDF not reviewed by Recallfolio
The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential issues with the condition noted above.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 20 number 15-46 dated May 15, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 70 number 15-47 dated September 21, 2015. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 46 number 15-02 dated February 9, 2015. The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. DO NOT use this TSB if there is another brake noise TSB applicable to the VIN. For additional information, refer to the Audi Brake systems brochure. Brake noise can be attributed to many causes. Brake discs or brake pads are close to or below their wear limit. New brake pads and/or discs have not been properly imbedded after installation. Aftermarket pads or discs are installed. There is debris (such as small stones, grit, road salt, or sand) between brake disc and brake pad. Discs are covered with rust. Rust can form when the vehicle has not been driven for a long period of time. Discs are grooved. There is chemical contamination on the braking surface of the brake disc due to wheel or tire cleaner being sprayed directly onto the brake disc. There are ?pad marks? on the brake disc as a result of brake pad material transferring to the discs. Pad marks can occur when a vehicle has been parked for long periods of time in a wet or snowy environment.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 44 number 14-56 dated December 8, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. If an applicable Repair Authorization is not followed, the claim will not be paid. Tires with higher mileage and/or wear should be inspected to determine the best correction for the issue (repair or replacement). Tire life and condition should be determined prior to starting any diagnosis or repair for a vibration.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 51 number 13-07 dated September 30, 2013. Instructions for vehicle inspection, protection removal, and detailing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document contains the scheduled maintenance intervals. The first scheduled service is due at 5,000 miles (8,000 km) or 1 year after delivery, whichever occurs first. Thereafter, all remaining scheduled services are due every 10,000 miles or 1 year after previous service, whichever occurs first.
NHTSA source summary · Original PDF not reviewed by Recallfolio
While using Audi connect, the customer cannot access the online destination search and/or the Google Earth navigation view. ?This service is currently unavailable. Please try again later" message appears in the MMI. The customer may also see an error message in the myAudi portal indicating that one or multiple licenses are expired and must be renewed. Replacing the SIM card or MMI hardware or performing the SVM recovery activation will not remedy the concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 87 number 15-67 dated August 19, 2015. This bulletin applies to any repair that requires replacement of the air conditioning compressor. Any replacement of A/C compressors?regardless of the reason for failure?must include an ODIS GFF cooling performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test plan requirement is mandatory without exception.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The MIL is on and/or glow plug light on. DTCs are stored in the ECM. No relevant component or electrical problems are found when Guided Fault Finding (GFF) is run on the stored fault codes. Cars exhibiting the issue outlined in this TSB will also show a pattern in the DTC expanded ambient conditions under the P200200 fault code. Soot mass measured value above 40 g. Soot mass calculated value approximately 30 g. Kilometers since last regeneration value are above 500,000 m. The current ECM software does not accurately detect a momentary rise in DPF backpressure, resulting in a soot overload fault.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document contains the important email to all Audi dealership personnel in regards to the immediate madatory stop-sale order that is in effect to all vehicles from 20110-2015 that have a 2.0L TDI engine.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener, but not enough to program the remote transmitter to the vehicle system. In A4 model years 2005?2006 and A3 model year 2009, the actual location of the garage door opener control module differs from the location shown in the owner's manual (opposite side of front bumper). The customer may misunderstand the programming procedure, particularly if the customer?s HomeLink® opener system is using an alternate code. The handheld transmitter?s programming function may become inoperative, or the transmitter is too far away from J530. Interference prevents the communication between handheld transmitter and J530. Interference prevents the communication between handheld transmitter and J530. If the vehicle flashes during the programming of a handheld transmitter, this does not necessarily indicate that the programming was successful; it only indicates that the vehicle has recognized and saved a signal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 70 number 15-44 dated February 25, 2015. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 96 number 14-85 dated July 24, 2014. The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 15-80 dated March 20, 2015. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user?s myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations, accessing weather or other online information, or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered. 2016 A6 and A7 vehicles have a known software issue that requires the myAudi PIN to be entered with each ignition cycle. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. Thi
NHTSA source summary · Original PDF not reviewed by Recallfolio
To aid in diagnosing the high-voltage (HV) battery of the Audi Q5 Hybrid, Audi of America is pleased to inform you of the release and automatic delivery of the Audi Q5 Hybrid Minimum Required Tools (MRT) Shipment. Starting September 23, 2015, every Audi dealer will be shipped one AT-378 Audi Q5 Hybrid Special Tool Package, Freight F.O.B. Snap-On OEM and invoiced directly by the Audi Special Tools Program (Snap-On Business Solutions - SBS).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 15-90 dated June 5, 2015. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue resolves itself intermittently. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. (To view the number of satellites being received, go to Nav >> Route >> Select Current Position (first item in list) and scroll up). No DTCs related to the GPS antenna or MMI system are present. The vehicle is an A4 (including S4 and allroad variants), A5 (including Cabriolet, S5, and RS 5 variants), A6 (including S6 variant), A7 (including S7/RS 7 variants), A8 (including long wheelbase, S8, or W12 variants) or Q5 (including SQ5 and hybrid variants). (Q7 and Q3 vehicles are not affected by this condition. See TSB 2030465, 91 MMI3G+ GPS navigation location inaccurate or navigation takes a very long time to acquire location (Q7 or Q3) for Q7 and Q3 vehicles.)
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 94 number 15-68 dated June 29, 2015. Customer may report that the daytime running light is completely inoperative, daytime running light is partially inoperative, and Multiple daytime running light LEDs are inoperative. DTCs are stored in the central electrics control module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer may report poor performance of A/C system or that the A/C system is inoperative. Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 97 number 15-46 dated April 2, 2015. The rear wiper is not functioning or only functions intermittently. Corrosion at the B536 splice of the rear wiper motor control circuit can cause an excessive voltage drop, resulting in an out of range control signal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DTC P103200 (NOx sensor signal too high) is stored in the engine control module (ECM). Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 14-46 dated June 25, 2014. Adaptive Cruise Control (ACC) does not work. The message "ACC no sensor vision" appears in the cluster. DTCs are logged in the distance regulation control module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDI: SOME VEHICLES EXPERIENCE A DEACTIVATION OF ADAPTED CRUISE CONTROL (ACC) DUE RADAR SENSOR FAILING TO SEE OBJECTS FOR PERIOD OF TIME WHEN SNOW, LEAVES, WATER SPRAY BLOCKS RADAR SENSOR VISION. MODEL 2013-16 A4, A5, CABRIOLET, Q5. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 48 number 15-65 dated March 23, 2015. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 01 number 15-26 dated June 30, 2015. The MIL is on. DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) is stored in the engine control module (ECM). The diagnostic limitations were too narrow.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 01 number 15-25 dated June 19, 2015. The MIL is on. DTC P20E800 (Reductant pressure too low) is stored in the engine control module. No relevant component or electrical problems are found when Guided Fault Finding (GFF) is run on the stored fault codes. Hardware and software update is needed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDI: SOME VEHICLES EXPERIENCE, INTERMITTENTLY, THE MMI DISPLAY FAILING TO DISPLAY REARVIEW CAMERA IMAGE DUE TO POSSIBLE WIRING HARNESS ISSUE. MODEL 2013-16 A4, A5, A8, Q3, Q5, Q7. *PE
Source components: BACK OVER PREVENTION: CAMERA SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 96 number 14-86 dated September 25, 2014. Customer reports that the side assist is providing warnings when no vehicles are present. The radar is reflected from the rear wheels back to the sensors, resulting in a false side assist warning.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDI: SOME VEHICLES ARE EXPERIENCING A FALSE SIDE ASSIST WARNING WHEN RADAR REFLECTS FROM BACK OF REAR WHEELS TO SENSORS AND NO OTHER VEHICLES ARE PRESENT. MODEL 2009-17 Q5. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 30 number 11-10 dated December 2, 2011. Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in clutch damage.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDI: ENGINE, ON SOME VEHICLES, WOULD RUN IRREGULARLY OR HAVE MALFUNCTION INDICATOR LAMP (MIL) ON OR POSSIBLE FILTER ELEMENT FOR CAMSHAFT ADJUSTMENT VALVE CAN LOOSEN AND IN OIL CIRCUIT, THERE IS NO DAMAGE FROM LOOSENED PARTICLES. MODEL ALL. ALL YEARS. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 01 number 15-21 dated April 29, 2015. The MIL is on. DTC P046100 (Fuel level sensor circuit Range/Performance) is stored in the engine control module (ECM), J623 (address word 01). DTC P046100 can be caused by miscalculations within the ECM software.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The MIL is on. DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) is stored in the engine control module (ECM), J623 (address word 01). The diagnostic limitations were too narrow.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDI: SOME VEHICLES WILL EXPERIENCE ROUGH RUNNING OR A NO START CONDITION WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND MAY NEED CHECKING HIGH PRESSURE FUEL PUMP FOR METALLIC PARTICLES. MODEL 2013-2016 A3, A8, Q5, 17. *PE
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 94 number 14-43 dated June 9, 2014. Customer may report that daytime running light is completely inoperative, daytime running light is partially inoperative, and multiple daytime running light LEDs are inoperative. DTCs are stored in the central electrics control module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDI: SOME VEHICLES HAVE PARTIALLY INOPERATIVE DAYTIME RUNNING LIGHT OR NOT OPERATIVE COMPLETELY, OR HAVE MULTIPLE DAYTIME RUNNING LIGHT LEDS NOT OPERATIVE. MODEL 2013-15 Q5. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 96 number 13-71 dated July 22, 2013. The customer complains that after the vehicle is started, the name of the current radio station or media track is not shown in the driver information system (DIS). After the music input is changed to a different source and then changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track information is shown in the DIS. Incorrect software.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The MIL is on. DTC P20E800 is stored in the ECM. No relevant component or electrical problems are found when Guided Fault Finding (GFF) is run on the stored fault codes. Software update is needed.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer states that no gear is selected after the engine restarts from a start-stop phase. The car must then be shifted from D-->N-->D or from D-->P-->D for the first gear to be selected. The issue may be intermittent. The issue only occurs when the start-stop system is activated. There are no DTCs stored in the engine control module (ECM), J623 (address word 01) or the transmission control module (TCM), J217 (address word 02). If the issue does not match completely, do not proceed. This bulletin does not apply. Continue diagnosis with Guided Fault Finding (GFF). The voltage supply of the gearbox control unit is briefly interrupted due to the restart. This interruption causes the gearbox to change to N.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 15-84 dated May 14, 2015. During PDI, the Navigation function is found to not be available. The error message ?Navigation data is invalid? appears in the MMI. During a certain production period, the supplier of the MMI main unit incorrectly configured the software for the MMI. As a result, Navigation cannot be activated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 15-87 dated May 18, 2015. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. (To view the number of satellites being received, go to Nav >> Route >> Select Current Position (first item in list) and scroll up. No DTCs related to the GPS antenna or MMI system are present. The vehicle is an A4 (including S4 and allroad variants), A5 (including Cabriolet, S5, and RS 5 variants), A6 (including S6 variant), A7 (including S7/RS 7 variants), A8 (including long wheelbase, S8, or W12 variants) or Q5 (including SQ5 and hybrid variants). Q7 and Q3 vehicles are not affected by this condition. The failure can happen at start-up or while the vehicle is being driven. The issue typically starts when the vehicle is driven on curvy or circular roads, driven in circles (such as when driven around a parking lot), or driven on or off an expressway.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 14-30 dated April 7, 2014. On generation III Concert and Symphony radios, the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document conveys general information on the ODIS software version 1.19.67.3639 in which the function tests for the 51 - Electric Drive and the 8C - Hybrid Battery Management systems are missing for year 2015.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded. When the voice recognition system is used, a message appears in the MMI screen stating that the phone book is too large and that the voice recognition system cannot be used. When music is streamed to the MMI system with the Bluetooth A2DP connection, the music intermittently pauses or seems to skip. The condition goes away once the phonebook transfer is completed. The MMI uses a limited portion of the total memory to convert the name and phone number fields of downloaded contacts into a voice command (text to speech). Extensive processing takes place if too many letters are used in the first and last name fields or if numbers or special characters are entered. The remaining memory is dynamically assigned to different applications which can also affect the capacity of the voice command processing. The MMI does not respond until the process is completed or it may freeze if phonebook fields are too large or do not follow typical formatting. In addition, the text-to-speech capacity is exceeded and the voice recognition system is rendered inactive.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle's actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. No DTCs related to the GPS antenna or MMI system are present. If the sky view is blocked because the vehicle is in a parking structure, below ground, or next to large buildings, it is normal for the GPS location or vehicle direction indicated on the MMI navigation map to not match the vehicle's actual location or direction of travel. The blocked sky view prevents the vehicle from receiving satellites, and the system may be temporarily lost until four satellites can be received. This is a normal condition, and is not related to the condition described above. Replacing the MMI main unit will not change this behavior. A potential failure in the internal hardware of the MMI main unit can cause the GPS signal to be blocked, even if good reception is available. The failure can happen at start-up or while the vehicle is being driven. The issue typically starts when the vehicle is driven on curvy or circular roads, driven in circles (such as when driven around a parking lot), or driven on or off an expressway.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this bulletin can be performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The air conditioning system does not blow cold air. DTCs are stored in the air conditioning / heating electronics control module, J255 (address word 08). In the course of diagnosis, the refrigerant circuit volume is checked and the refrigerant volume is correct. No leaks can be found. Normally, the diagnostic conclusion faults the high pressure sensor G395, and it is subsequently replaced. The air conditioning system then functions normally. G395 sensors returned to Auburn Hills for testing reveal no malfunction with the sensor. Audi of America is requesting your cooperation in supplying us with technical information regarding this issue.
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Supersedes Technical Service Bulletin Group 20 number 15-45 dated May 6, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
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During PDI, the Navigation function is found to not be available. The error message "Navigation data is invalid" appears in the MMI. During a certain production period, the supplier of the MMI main unit, Harman, incorrectly configured the software for the MMI. As a result, Navigation cannot be activated.
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Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814. This bulletin only applies to vehicles with MMI3G+ Navigation (PR Number "7T6") and to vehicles with MMI3G+ Navigation, but without Audi Connect (PR Number "7T6" with additional PR code of "PND"). Continual improvements to MMI software provides solutions to issues experienced in the field.
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Supersedes Technical Service Bulletin Group 66 number 15-45 dated January 20, 2015. The paint is flaking off of the radiator grille or front license plate holder. The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected.
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Supersedes Technical Service Bulletin Group 20 number 14-43 dated December 19, 2014. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
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Supersedes Technical Service Bulletin Group 92 number 14-09 dated September 12, 2014. The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can contaminate the sensor and reduce its sensitivity.
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Supersedes Technical Service Bulletin Group 66 number 15-50 dated April 10, 2015. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
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Supersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014. A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.
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Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off. The guidelines used for parking are fuzzy, distorted, or pixelated when compared with the guidelines displayed on another vehicle?s MMI.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM · EQUIPMENT:ELECTRICAL.
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Customer reports hearing a squeal noise from the front brakes during first brake application in the morning, with cold brakes, below 20 mph, below 40ºF, and high humidity.
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Customer reports hearing a squeal noise from the front brakes during first brake application in the morning, with cold brakes, below 20 mph, below 40ºF, and high humidity.
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Supersedes Technical Service Bulletin Group 94 number 13-12 dated March 29, 2013. The headlight switch knob was designed with a normal position and a pushed-in position. This feature was designed to avoid injuries during a collision.
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Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.
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Supersedes Technical Service Bulletin Group 00 number 15-71 dated January 9, 2015. A repair authorization must be obtained if a Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair for any of the following concerns. A Technical Assistance Center (TAC) ticket must be created before starting the repairs on the traction motor, power electronics, high voltage battery, high voltage cables, high voltage A/C compressor, auxiliary batter, and/or any hybrid warning messages in the instrument cluster. Prior authorization or a Technical Assistance Center (TAC) ticket is not required for repairs provided in any applicable TSB or RVU, for routine maintenance, for PDI, or for repairs on components and concerns not listed above.
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Supersedes Technical Service Bulletin Group 66 number 15-48 dated March 16, 2015. Customer may report hearing wind noise from the front door area. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cooling fans stay on after engine is turned off. The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The rear wiper is not functioning or only functions intermittently. Corrosion at the B538 splice of the rear wiper motor control circuit can cause an excessive voltage drop, resulting in an out of range control signal.
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Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length.
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Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. This profile will be used each time the voice recognition system is used without a phone being paired to the MMI. This TSB is informational only and not applicable to any Audi warranty.
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Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type is connected to the MMI system. Only cables with an Audi part number (i.e., 4F0.XXX.XXX) are supported by the MMI system. Volkswagen-branded cables look similar, but are not guaranteed to work with Audi MMI systems. The label on the end of an Audi-branded cable has an Audi logo and Audi part number. Audi-branded cables have unique firmware inside the hardware that can determine which MMI system and iOS device are connected to the cable. Volkswagen cables do not have this firmware. The firmware is required to allow the system to function normally due to the different technology available in the different MMI systems and in the different iPhones and iPod Touch devices. In addition, the AMI system was designed to play the music stored locally on the connected device only. Music streaming (from Spotify or Pandora, for example) is not supported, and music stored in the cloud (on Google Play, Amazon Prime, or iTunes Match/iCloud, for example) may drop out, pause, and skip when played.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these metal debris pieces are not removed prior to the installation and operation of the replacement engine, they could be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 14-44 dated December 19, 2014. Customer may report hearing wind noise from the front door area. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. No changes to production have been made, as no issue has been identified for vehicles in the production range for which this TSB appears.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 46 number 15-04 dated February 12, 2015. Customer may report hearing brake noise when the vehicle comes to a stop. Improved front brake pads introduced in production.
Source components: SERVICE BRAKES · SERVICE BRAKES, AIR:DISC:PADS · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer states that engine overheats. No MIL. No related DTCs are stored. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information on the overheat condition for the vehicles listed above, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential issues with the condition noted above. No changes to production have been made, as no issue has been identified.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
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Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle, Reduced engine performance, and/or Poor fuel economy. Conditions may be severe enough to illuminate the MIL in conjunction with storage of DTCs for misfire, lean fuel system, or air/fuel ratio imbalance in the engine control module. Condition may be caused by use of contaminated gasoline. Condition may be caused by use of gasoline with a low content of deposit control additives.
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Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).
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Supersedes Technical Service Bulletin Group 70 number 14-39 dated August 11, 2014. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.