Original record summaries, dates and identifiers for this model-year. Records 1,401–1,500 of 1,565, ordered newest first. Dated records on this page: Jul 16, 2013–Oct 9, 2013.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Oct 9, 2013Service Bulletin/Repair Instructions
On Car Analysis
NHTSA communication ID: 10155843
NHTSA source summary · Original PDF not reviewed by Recallfolio
On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
NHTSA source summary · Original PDF not reviewed by Recallfolio
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
NHTSA source summary · Original PDF not reviewed by Recallfolio
Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Information (2014 Car-Net equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car - Net to ensure prompt analysis and resolution of any emerging concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information, Required Vehicle Updates and Technical Bulletins.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UPDATE Technical Bulletin (Coolant Flush issues): This update has been proactively released to ensure proper coolant quality and performance of the engine cooling system. During the hot testing at the engine production facility, certain 1.8T engines may have been contaminated with poor quality coolant. Residual poor quality coolant may have been transferred to the engine cooling system during vehicle production. The production solution to this issue was coolant quality correction at engine facility.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UPDATE Technical Bulletin (Coolant Flush issues): This update has been proactively released to ensure proper coolant quality and performance of the engine cooling system. During the hot testing at the engine production facility, certain 1.8T engines may have been contaminated with poor quality coolant. Residual poor quality coolant may have been transferred to the engine cooling system during vehicle production. The production solution to this issue was coolant quality correction at engine facility.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 01AE ? Coolant Flush (NVLW)): This is to inform dealers of an upcoming UPDATE that will be visible in ElsaWeb and ServiceNet on or about September 16, 2013. During the hot testing at the engine production facility, certain 1.8T engines may have been contaminated with poor quality coolant. Residual poor quality coolant may have been transferred to the engine cooling system during vehicle production. The corrective action taken for this issue was to flush the engine cooling system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of guidelines that should be followed to prevent mishandling of the Operating Control Unit
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of guidelines that should be followed to prevent mishandling of the Operating Control Unit
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 01AE ? Coolant Flush (NVLW)): This is to inform dealers of an upcoming UPDATE that will be visible in ElsaWeb and ServiceNet on or about September 16, 2013. During the hot testing at the engine production facility, certain 1.8T engines may have been contaminated with poor quality coolant. Residual poor quality coolant may have been transferred to the engine cooling system during vehicle production. The corrective action taken for this issue was to flush the engine cooling system.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Information (2014 Volkswagen 1.8T Engine - Market Introduction temporary warranty process and parts return program): During the market introduction of the new 1.8T engine, Volkswagen will collect all warranty repair information relating to engine mechanical, engine drivability, fuel system, and transmission topics to ensure prompt analysis and resolution of any emerging concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Unsuccessful Car-Net Over The Air Registration (OTAR) during PDI): This document informs Car-Net LED will not illuminate green at PDI. Operating Control Unit (OCU/J949) will not perform a successful OTAR (Over The Air Registration). Adaptation value of some modules requires that 50km be placed on odometer before the Car-Net module (OCU/J949) will attempt to perform its OTAR and the LED to illuminate green. Pushing the ?i? button in the 3-Button assembly will override the 50km requirement of OCU and allow the OTAR to take place.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Information (2014 Volkswagen 1.8T Engine - Market Introduction temporary warranty process and parts return program): During the market introduction of the new 1.8T engine, Volkswagen will collect all warranty repair information relating to engine mechanical, engine drivability, fuel system, and transmission topics to ensure prompt analysis and resolution of any emerging concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Unsuccessful Car-Net Over The Air Registration (OTAR) during PDI): This document informs Car-Net LED will not illuminate green at PDI. Operating Control Unit (OCU/J949) will not perform a successful OTAR (Over The Air Registration). Adaptation value of some modules requires that 50km be placed on odometer before the Car-Net module (OCU/J949) will attempt to perform its OTAR and the LED to illuminate green. Pushing the ?i? button in the 3-Button assembly will override the 50km requirement of OCU and allow the OTAR to take place.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014 Volkswagen Passat Maintenance Schedule For USA 2.0L TDI Engine: This document contains the maintenance service schedule for a vehicle from 10,000 miles to 130,000 miles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLKSWAGEN: DIAGNOSIS FOR HIGH PRESSURE FUEL PUMP WHERE NO START, ENGINE CRANK, WITHOUT DRIVING, AFTER LONG PERIODS AND MAY HAVE ROUGH RUNNING ENGINE. MODELS 2008-2014 EOS, GTI, BEETLE CONVERTIBLE, JETTA, CC, PASSAT, TIGUAN, BEETLE. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a 2014 Model Year vehicle equipped with the Car Net? system experiences a customer complaint where the system is placing false outbound calls, it is possible that the cause is a loose or unplugged connector at the 3-Button Assembly in the overhead console. If this concern is verified and there is no damage to the terminal(s) or connector(s), simply secure or plug in the loose connector.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
On some 2014 Volkswagen vehicles equipped with CarNet, ODIS may not display 75 ? Emergency call module & comm unit in the self-test menu. Users may also receive an error message when running OCU function tests. To correct these issues, a file within ODIS must be updated and a Hotfix needs to be installed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
On 2014 Passat, ODIS Service does not display 75 ? Emergency call module & comm unit in the self-test menu. To correct the issue, a file must be updated and a Hotfix needs to be installed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during phone calls, on vehicles equipped with the Universal Media Interface (UMI), start by checking for microphone related fault codes in AW 77.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tips (Equipped with UMI Module - Poor Sound Quality When Using Bluetooth System During Phone Calls): This document informs when diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during phone calls, on vehicles equipped with the Universal Media Interface (UMI), start by checking for microphone related fault codes in AW 77. If no microphone related fault codes are stored, be aware that the issue is currently under investigation and no repairs should be attempted at this time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of the requirements necessary for the software not to have an critical error.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tips (Car-Ne Operating Control Unit (OCU) Not Available in ODIS Self-Test Menu): On 2014 Passat, ODIS Service does not display 75 - Emergency call module & comm unit in the self-test menu. To correct the issue, a file must be updated and a Hotfix needs to be installed. This document informs how to update the file, and install the hotfix
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tips (Car-Net Operating Control Unit (Address Word 75) Not Available in ODIS Self-Test Menu): On some 2014 Volkswagen vehicles equipped with CarNet, ODIS may not display 75 - Emergency call module & comm unit in the self-test menu. Users may also receive an error message when running OCU function tests. To correct these issues, a file within ODIS must be updated and a Hotfix needs to be installed. This document informs how to update, and install the hotfix.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): This document informs of installation methods to prevent corruption of software while diagnosing vehicle parts, and servicing vehicles
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLKSWAGEN: ACTIVATED CHARCOAL FILTER SYSTEM, SOLENOID VALVE AND PERFORMING GFF FUNCTION TEST A VACUUM CHECK ON CANISTER PURGE VALVE N80 ARE ESSENTIAL TO DIAGNOSE PROPER OPERATION. MODEL 2009-14 ALL BUT ROUTAN. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Passat Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.