The manufacturer’s record · Page 4 of 7

2016 Mazda CX-9
Manufacturer communications & TSBs.Page 4

Original record summaries, dates and identifiers for this model-year. Records 301–400 of 612, ordered newest first. Dated records on this page: Mar 22, 2018–Jan 14, 2019.

Back to 2016 Mazda CX-9 problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Jan 14, 2019Service Bulletin/Repair Instructions

09-007-19-3564

NHTSA communication ID: 10153336

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

Source components: EQUIPMENT.

Source record 10153336 at NHTSA
Jan 14, 2019Service Bulletin/Repair Instructions

09-005-19-3562

NHTSA communication ID: 10153334

NHTSA source summary · Original PDF not reviewed by Recallfolio

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

Source components: EQUIPMENT.

Source record 10153334 at NHTSA
Jan 14, 2019Service Bulletin/Repair Instructions

00-002-19-3561

NHTSA communication ID: 10153307

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit. Tool Number Description Pricing PC1923MAZ Pro-Cut On-Car Brake Lathe Check eStore or call for current pricing OBTAINING TOOLS This tool can be ordered through Mazda eStore. You can log on to eStore at: http://dealers.mazdausa.com CUSTOMER SERVICE INFORMATION For warranty or product information contact Mazda Authorized Service Equipment at 877-768-6657. Customer service representatives are available from 7:30 AM until 7:00 PM CST, Monday through Friday. SPECIAL SERVICE TOOL (SST) PART NAME: OVERVIEW Pro-Cut On-Car Brake Lathe PART NUMBER: PC1923MAZ APPLICABLE MODELS: All USAGE: To machine brake rotors on the vehicle.

Source components: SERVICE BRAKES.

Source record 10153307 at NHTSA
Jan 14, 2019Service Bulletin/Repair Instructions

00-001-19-3560

NHTSA communication ID: 10153306

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Source components: EQUIPMENT.

Source record 10153306 at NHTSA
Jan 14, 2019Service Bulletin/Repair Instructions

SA-003-19

NHTSA communication ID: 10153305

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.

Source components: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.

Source record 10153305 at NHTSA
Jan 10, 2019Service Bulletin/Repair Instructions

09-004-19-3543

NHTSA communication ID: 10153333

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement. NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.

Source components: EQUIPMENT.

Source record 10153333 at NHTSA
Jan 10, 2019Service Bulletin/Repair Instructions

08-001-19-3544

NHTSA communication ID: 10153329

NHTSA source summary · Original PDF not reviewed by Recallfolio

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Source components: AIR BAGS.

Source record 10153329 at NHTSA
Jan 10, 2019Service Bulletin/Repair Instructions

02-003-19-3547

NHTSA communication ID: 10153317

NHTSA source summary · Original PDF not reviewed by Recallfolio

Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

Source components: SUSPENSION.

Source record 10153317 at NHTSA
Jan 10, 2019Service Bulletin/Repair Instructions

02-002-19-3546

NHTSA communication ID: 10153316

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

Source components: WHEELS.

Source record 10153316 at NHTSA
Jan 10, 2019Service Bulletin/Repair Instructions

01-006-19-3549

NHTSA communication ID: 10153313

NHTSA source summary · Original PDF not reviewed by Recallfolio

The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room fuse is removed or if the transmitter battery is dead.

Source components: ELECTRICAL SYSTEM.

Source record 10153313 at NHTSA
Jan 10, 2019Service Bulletin/Repair Instructions

01-005-19-3548

NHTSA communication ID: 10153312

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely closed after fueling the vehicle. This causes a small fuel vapor leak and turns DTC P0456 on.

Source components: ENGINE AND ENGINE COOLING.

Source record 10153312 at NHTSA
Jan 10, 2019Service Bulletin/Repair Instructions

04-002-19-3545

NHTSA communication ID: 10153227

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

Source components: SERVICE BRAKES.

Source record 10153227 at NHTSA
Jan 9, 2019Service Bulletin/Repair Instructions

01-004-19-3558

NHTSA communication ID: 10153311

NHTSA source summary · Original PDF not reviewed by Recallfolio

On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system.When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur tooxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.

Source components: ENGINE AND ENGINE COOLING.

Source record 10153311 at NHTSA
Jan 4, 2019Service Bulletin/Repair Instructions

01-003-19-3557

NHTSA communication ID: 10153310

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM battery voltage low input As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display "F0-002" during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km). Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

Source components: ENGINE.

Source record 10153310 at NHTSA
Jan 4, 2019Service Bulletin/Repair Instructions

SA-001-19

NHTSA communication ID: 10153302

NHTSA source summary · Original PDF not reviewed by Recallfolio

APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)

Source components: EQUIPMENT.

Source record 10153302 at NHTSA
Jan 3, 2019Service Bulletin/Repair Instructions

09-003-19-3555

NHTSA communication ID: 10153332

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light housing. It is normal for very small water drops to appear in certain locations on the light units where the air is stagnant (condensation), making the lens look whitish (fog). This happens mostly in the corners and narrow spaces, and will typically clear during warmer ambient temperatures, or when the lights have been on for some time.

Source components: EXTERIOR LIGHTING.

Source record 10153332 at NHTSA
Jan 3, 2019Service Bulletin/Repair Instructions

09-002-19-3554

NHTSA communication ID: 10153331

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10153331 at NHTSA
Jan 3, 2019Service Bulletin/Repair Instructions

09-001-19-3553

NHTSA communication ID: 10153330

NHTSA source summary · Original PDF not reviewed by Recallfolio

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with active working SAT radio.

Source components: EQUIPMENT.

Source record 10153330 at NHTSA
Jan 3, 2019Service Bulletin/Repair Instructions

04-001-19-3556

NHTSA communication ID: 10153319

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs. If you encounter a customer complaint for this concern, explain that the noise comes from the ABS/TCS/DSC "Malfunction Detection Function" initial check and that there is no problem. This initial checkis a necessary function to ensure the normal operation of the ABS/TCS/DSC system. It occurs when the vehicles first moves forward under the following conditions. NOTE: Some customers may describe that the noise does not occur all the time. It does occur all the time, but the sound is more likely to be heard on a slow start and not on a quick start (quick acceleration) when engine noise is louder.

Source components: SERVICE BRAKES, AIR.

Source record 10153319 at NHTSA
Jan 2, 2019Service Bulletin/Repair Instructions

02-001-19-3550

NHTSA communication ID: 10153315

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

Source components: SUSPENSION.

Source record 10153315 at NHTSA
Jan 2, 2019Service Bulletin/Repair Instructions

01-002-19-3552

NHTSA communication ID: 10153309

NHTSA source summary · Original PDF not reviewed by Recallfolio

The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.

Source components: ELECTRICAL SYSTEM.

Source record 10153309 at NHTSA
Jan 2, 2019Service Bulletin/Repair Instructions

01-001-19-3551

NHTSA communication ID: 10153308

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

Source components: ELECTRICAL SYSTEM.

Source record 10153308 at NHTSA
Dec 17, 2018Service Bulletin/Repair Instructions

SA-047-18

NHTSA communication ID: 10153296

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Source components: ELECTRICAL SYSTEM.

Source record 10153296 at NHTSA
Dec 11, 2018Service Bulletin/Repair Instructions

MT-012-18

NHTSA communication ID: 10154139

NHTSA source summary · Original PDF not reviewed by Recallfolio

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?

Source components: STEERING · STRUCTURE:BODY.

Source record 10154139 at NHTSA
Dec 11, 2018Service Bulletin/Repair Instructions

SA-050-18

NHTSA communication ID: 10153298

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer may have a Shell Gas Card and is only interested in Shell Gas Stations. The customer can set preference to only show Shell gas stations.

Source components: EQUIPMENT.

Source record 10153298 at NHTSA
Dec 7, 2018Service Bulletin/Repair Instructions

SA-005-18

NHTSA communication ID: 10153294

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satellite Radio, a blank white square frame is shown in place of the album art. Note: This information is also available at www.mazdahandsfree.com>FAQ>ENTERTAINMENT - SIRIUSXM®. STATION LOGO SIRIUSXM satellite radio hardware is in the Tuner and Amp Unit (TAU). The station logo is not shown in the center display because there is no visual data communication cable between the TAU and the Connectivity Master Unit (CMU). A blank white square frame is shown in place of the station logo. Do NOT perform any repairs for these concerns.

Source components: EQUIPMENT.

Source record 10153294 at NHTSA
Dec 5, 2018Service Bulletin/Repair Instructions

MT-002-18

NHTSA communication ID: 10154138

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may include: Blank Screen and/or No Audio Sound, Phone will not charge.Blank Screen and/or No Audio Sound These concerns may be caused by:The MAZDA CONNECT system has reached its capacity limits when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and also connected to the USB port.The MAZDA CONNECT system has reached its capacity limits when the customer's USB device capacity exceeds 16 GB (e.g. 64 GB iPhone X). The MAZDA CONNECT system USB port capacity is 16 GB (FAT32).Mazda recommends not to connect any devices to the USB port when streaming music with audio source aha/Pandora/Stitcher/Bluetooth®. When streaming music with audio source aha/Pandora/Stitcher/Bluetooth® (without USB connection), the Connectivity Master Unit (CMU) is able to process Bluetooth® digital data (A) and output audio sound and display Bluetooth® audio information. If the same device is connected to the USB port for charging, the CMU processes both Bluetooth® digital data (A) and USB digital data (B) from the same device at the same time. In this case, CMU resources may be exceeded, causing a Blank Screen and/or No Audio Sound.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10154138 at NHTSA
Dec 5, 2018Service Bulletin/Repair Instructions

09-010-18-3440b

NHTSA communication ID: 10153289

NHTSA source summary · Original PDF not reviewed by Recallfolio

All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.100A or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on.

Source components: EQUIPMENT.

Source record 10153289 at NHTSA
Nov 30, 2018Service Bulletin/Repair Instructions

09-042-18-3536

NHTSA communication ID: 10152380

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may notice cracks at one or both ends of the front bumper near the front fender / front combination light. This may be caused when driving over bumps. The bumper fascia may receive higher than expected forces, depending on driving manner and road conditions. To eliminate this concern, the internal shape and material of the front bumper fascia has been modified.

Source components: STRUCTURE:BODY:BUMPERS.

Source record 10152380 at NHTSA
Nov 27, 2018Service Bulletin/Repair Instructions

MT-011-18

NHTSA communication ID: 10153301

NHTSA source summary · Original PDF not reviewed by Recallfolio

SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displayed or read by the system. When driving, new messages can be read to the vehicle occupants.

Source components: EQUIPMENT.

Source record 10153301 at NHTSA
Nov 27, 2018Service Bulletin/Repair Instructions

MT-010-18

NHTSA communication ID: 10153300

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the ignition is turned OFF within 20 seconds after the ignition is turned ON in one of the following two situations. 1. The ?ROOM? fuse (Engine compartment) is NOT installed when battery level is low. 2. The CMU (Connectivity Master Unit) is NOT connected.

Source components: ELECTRICAL SYSTEM.

Source record 10153300 at NHTSA
Nov 27, 2018Service Bulletin/Repair Instructions

MT-011-18

NHTSA communication ID: 10152372

NHTSA source summary · Original PDF not reviewed by Recallfolio

SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displayed or read by the system. When driving, new messages can be read to the vehicle occupants.

Source components: ELECTRICAL SYSTEM.

Source record 10152372 at NHTSA
Nov 27, 2018Service Bulletin/Repair Instructions

MT-010-18

NHTSA communication ID: 10152371

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the ignition is turned OFF within 20 seconds after the ignition is turned ON in one of the following two situations. 1. The ?ROOM? fuse (Engine compartment) is NOT installed when battery level is low. 2. The CMU (Connectivity Master Unit) is NOT connected.

Source components: ELECTRICAL SYSTEM · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.

Source record 10152371 at NHTSA
Nov 6, 2018Service Bulletin/Repair Instructions

SA-047-18

NHTSA communication ID: 10152382

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10152382 at NHTSA
Oct 10, 2018Service Bulletin/Repair Instructions

09-034-18-3430a

NHTSA communication ID: 10148072

NHTSA source summary · Original PDF not reviewed by Recallfolio

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Source components: EQUIPMENT · VEHICLE SPEED CONTROL.

Source record 10148072 at NHTSA
Oct 10, 2018Service Bulletin/Repair Instructions

09-021-18-3459a

NHTSA communication ID: 10148071

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).

Source components: EQUIPMENT · STRUCTURE.

Source record 10148071 at NHTSA
Oct 10, 2018Service Bulletin/Repair Instructions

09-020-18-3458b

NHTSA communication ID: 10148070

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL.

Source record 10148070 at NHTSA
Oct 10, 2018Service Bulletin/Repair Instructions

09-015-18-3445a

NHTSA communication ID: 10148069

NHTSA source summary · Original PDF not reviewed by Recallfolio

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

Source components: SEATS.

Source record 10148069 at NHTSA
Oct 10, 2018Service Bulletin/Repair Instructions

09-014-18-3443a

NHTSA communication ID: 10148068

NHTSA source summary · Original PDF not reviewed by Recallfolio

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

Source components: EQUIPMENT · STRUCTURE.

Source record 10148068 at NHTSA
Oct 10, 2018Service Bulletin/Repair Instructions

00-003-18-3480a

NHTSA communication ID: 10148003

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit.

Source components: EQUIPMENT · SERVICE BRAKES, HYDRAULIC.

Source record 10148003 at NHTSA
Oct 10, 2018Service Bulletin/Repair Instructions

00-001-18-3446a

NHTSA communication ID: 10148002

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10148002 at NHTSA
Sep 18, 2018Service Bulletin/Repair Instructions

SA-043-18

NHTSA communication ID: 10145255

NHTSA source summary · Original PDF not reviewed by Recallfolio

The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. If the accessory instructions with the RSE system does not have an "A" at the end, disregard those instructions and download/print the ones attached to this SA.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.

Source record 10145255 at NHTSA
Sep 14, 2018Service Bulletin/Repair Instructions

SA-042-18

NHTSA communication ID: 10145254

NHTSA source summary · Original PDF not reviewed by Recallfolio

DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one step, but will be corrected soon. NOTE: Performing the electric parking brake forced release procedure is necessary if the electric parking brake cannot be released by operating the electric parking brake switch or performing a recovery operation (*) due to a malfunction in the system or a discharged battery.

Source components: ELECTRICAL SYSTEM · PARKING BRAKE.

Source record 10145254 at NHTSA
Sep 14, 2018Service Bulletin/Repair Instructions

01-017-18-3518

NHTSA communication ID: 10145243

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may experience a check engine light on and DTC P0401:00 stored in memory without any drivability issues. P0401:00 - [PCM] EGR flow insufficient detected. This concern may be caused by the detection logic for the DTC is too sensitive. To eliminate this concern, the control logic of the PCM has been modified.

Source components: ENGINE.

Source record 10145243 at NHTSA
Sep 14, 2018Service Bulletin/Repair Instructions

MT-008-18

NHTSA communication ID: 10145239

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be caused by: A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehicles?s wiring harness may create unusual electrical symptoms.

Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE.

Source record 10145239 at NHTSA
Sep 14, 2018Service Bulletin/Repair Instructions

MT-007-18

NHTSA communication ID: 10145238

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tracker...) may create excessive electrical noise. The noise may interrupt some of the vehicle electrical systems. Below are a few examples of an aftermarket cell phone charger and GPS tracker that are interrupting the vehicle electrical systems.

Source components: ELECTRICAL SYSTEM.

Source record 10145238 at NHTSA
Sep 14, 2018Service Bulletin/Repair Instructions

MT-004-18

NHTSA communication ID: 10145237

NHTSA source summary · Original PDF not reviewed by Recallfolio

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT.

Source record 10145237 at NHTSA
Sep 6, 2018Service Bulletin/Repair Instructions

01-016-18-3522

NHTSA communication ID: 10145242

NHTSA source summary · Original PDF not reviewed by Recallfolio

On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system. When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur to oxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.

Source record 10145242 at NHTSA
Aug 31, 2018Service Bulletin/Repair Instructions

09-034-18-3430

NHTSA communication ID: 10144333

NHTSA source summary · Original PDF not reviewed by Recallfolio

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

Source components: VEHICLE SPEED CONTROL.

Source record 10144333 at NHTSA
Aug 15, 2018Service Bulletin/Repair Instructions

SA-037-18

NHTSA communication ID: 10144334

NHTSA source summary · Original PDF not reviewed by Recallfolio

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

Source components: POWER TRAIN:AXLE ASSEMBLY.

Source record 10144334 at NHTSA
Aug 9, 2018Service Bulletin/Repair Instructions

01-001-18-3419a

NHTSA communication ID: 10144325

NHTSA source summary · Original PDF not reviewed by Recallfolio

After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/performance problem (one drive cycle DTC) - P2112:00: Throttle valve actuator motor current range/performance problem (one drive cycle DTC) This concern may be caused by condensed water in the intake manifold entering the throttle valve. After parking at temperatures below freezing, the throttle valve may be frozen at the stand-by position, resulting in the symptom. To prevent this concern, the control logic of the PCM has been modified to avoid frozen the throttle valve (by moving the valve at a certain time after the ignition has been turned off). NOTE: With this modification, the main relay may stay on up to 90 minutes after the ignition switch is turned off. "BATTERY INSPECTION" in the Workshop Manual will be modified to properly check the battery parasitic draw after this modification.

Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE · PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR.

Source record 10144325 at NHTSA
Jul 30, 2018Service Bulletin/Repair Instructions

SA-036-18

NHTSA communication ID: 10143982

NHTSA source summary · Original PDF not reviewed by Recallfolio

MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all they need to do is update the MMS APP to the latest version to get rid of the error message.

Source components: ELECTRICAL SYSTEM.

Source record 10143982 at NHTSA
Jul 30, 2018Service Bulletin/Repair Instructions

04-006-18-3496

NHTSA communication ID: 10143975

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit a squeaking noise from the front brakes during light braking. This concern usually occurs when the front brake pads have been worn to certain levels. Also, as the pads wear, the chamfer goes away and the grease between the pad and the shim deteriorates.To eliminate this concern, the chamfer shape of the brake pad has been modified to increase its durability.

Source components: SERVICE BRAKES, HYDRAULIC.

Source record 10143975 at NHTSA
Jul 30, 2018Service Bulletin/Repair Instructions

02-003-18-3501

NHTSA communication ID: 10143973

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.

Source components: WHEELS.

Source record 10143973 at NHTSA
Jul 30, 2018Service Bulletin/Repair Instructions

01-010-18-3442b

NHTSA communication ID: 10143970

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected NOTE: Even if a misfire occurred, the DTCs may not be stored because they are set after the continuous misfire occurred for 2 drive cycles. In this case, check if the following information is available to verify if the vehicle is applicable to this Service Information. The customer states that the misfire occurred and at the same time the check engine light started flashing. DTC U0401:00 ((ABS) Signal error from PCM) is detected.This concern may be caused if the exhaust manifold variable valve shaft (1) is out of alignment and/or the exhaust manifold variable valve housing (2) is out of shape. The exhaust manifold variable valve (3) then interferes with the housing and becomes stuck closed when the engine is hot. To eliminate this concern in the future, the production processes and controls have been improved.

Source components: ENGINE.

Source record 10143970 at NHTSA
Jul 20, 2018Service Bulletin/Repair Instructions

MT-008-18

NHTSA communication ID: 10144013

NHTSA source summary · Original PDF not reviewed by Recallfolio

ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.

Source components: ENGINE · EQUIPMENT:ELECTRICAL.

Source record 10144013 at NHTSA
Jul 20, 2018Service Bulletin/Repair Instructions

MT-007-18

NHTSA communication ID: 10144012

NHTSA source summary · Original PDF not reviewed by Recallfolio

ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger) may create excessive electrical noise. The noise may interrupt some of the vehicle electrical systems. Below are a few examples of an aftermarket cell phone charger that is interrupting the vehicle electrical systems.

Source components: ELECTRICAL SYSTEM · ENGINE · VISIBILITY:REARVIEW MIRRORS/DEVICES.

Source record 10144012 at NHTSA
Jul 20, 2018Service Bulletin/Repair Instructions

MT-004-18

NHTSA communication ID: 10144010

NHTSA source summary · Original PDF not reviewed by Recallfolio

ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10144010 at NHTSA
Jul 16, 2018Service Bulletin/Repair Instructions

SA-034-18

NHTSA communication ID: 10143980

NHTSA source summary · Original PDF not reviewed by Recallfolio

MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)

Source components: EQUIPMENT.

Source record 10143980 at NHTSA
Jul 13, 2018Service Bulletin/Repair Instructions

09-005-18-3414a

NHTSA communication ID: 10143977

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the cable casing due to inadequately wrapped fabric around the cable. To eliminate this concern, the power seat cable has been changed to a type that produces less friction and noise.

Source components: SEATS.

Source record 10143977 at NHTSA
Jul 13, 2018Service Bulletin/Repair Instructions

02-013-18-3491

NHTSA communication ID: 10143974

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance to cold.

Source components: SUSPENSION.

Source record 10143974 at NHTSA
Jul 3, 2018Service Bulletin/Repair Instructions

MT-006-18

NHTSA communication ID: 10144011

NHTSA source summary · Original PDF not reviewed by Recallfolio

POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caused by low vehicle battery voltage.

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10144011 at NHTSA
Jun 27, 2018Service Bulletin/Repair Instructions

SA-031-18

NHTSA communication ID: 10143957

NHTSA source summary · Original PDF not reviewed by Recallfolio

When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for proper diagnosing.

Source components: EQUIPMENT.

Source record 10143957 at NHTSA
Jun 20, 2018Service Bulletin/Repair Instructions

09-020-18-3458a

NHTSA communication ID: 10143965

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

Source components: EQUIPMENT.

Source record 10143965 at NHTSA
Jun 6, 2018Service Bulletin/Repair Instructions

09-010-18-3440a

NHTSA communication ID: 10143964

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda's continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDACONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software. Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.

Source components: ELECTRICAL SYSTEM.

Source record 10143964 at NHTSA
Jun 6, 2018Service Bulletin/Repair Instructions

SA-029-18

NHTSA communication ID: 10143955

NHTSA source summary · Original PDF not reviewed by Recallfolio

IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.

Source components: ENGINE AND ENGINE COOLING.

Source record 10143955 at NHTSA
May 23, 2018Service Bulletin/Repair Instructions

SA-027-18

NHTSA communication ID: 10142534

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.) placed on the front passenger's seat.

Source components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION · SEAT BELTS:FRONT:WARNING LIGHT/DEVICES.

Source record 10142534 at NHTSA
May 11, 2018Service Bulletin/Repair Instructions

09-025-18-3479

NHTSA communication ID: 10142527

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement. NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10142527 at NHTSA
May 11, 2018Service Bulletin/Repair Instructions

01-013-18-3478

NHTSA communication ID: 10142517

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed after fuelingthe vehicle. This causes a small fuel vapor leak and turns DTC P0456 on.

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.

Source record 10142517 at NHTSA
May 11, 2018Service Bulletin/Repair Instructions

00-003-18-3480

NHTSA communication ID: 10142515

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claimsare subject to denial or debit.

Source components: SERVICE BRAKES.

Source record 10142515 at NHTSA
May 8, 2018Service Bulletin/Repair Instructions

SA-026-18

NHTSA communication ID: 10142533

NHTSA source summary · Original PDF not reviewed by Recallfolio

If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fuel occurring under this specific driving condition is normal with direct injection engines. If the vehicle is driven on a longer trip after a lot of short trips (where the engine reaches normal operating temperature), the Check Engine Light may turn ON with DTC P0172:00 (Fuel system too rich).

Source components: ENGINE.

Source record 10142533 at NHTSA
May 8, 2018Service Bulletin/Repair Instructions

09-023-18-3475

NHTSA communication ID: 10142525

NHTSA source summary · Original PDF not reviewed by Recallfolio

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with active (working SAT radio).

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10142525 at NHTSA
May 8, 2018Service Bulletin/Repair Instructions

02-011-18-3476

NHTSA communication ID: 10142520

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires indirectly using the data sent from the ABS wheel speed sensors. If the air pressure of one or more tires is too low compared with the specified value (the initial value learned by the system), the system warns the driver with the TPMS warning light in the instrument cluster and a beep sound. To allow the TPMS to operate correctly, it is essential that the TPMS be initialized to learn new conditions whenever a tire related service is performed.

Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.

Source record 10142520 at NHTSA
May 8, 2018Service Bulletin/Repair Instructions

02-010-18-3477

NHTSA communication ID: 10142519

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.

Source components: STEERING: STEERING WHEEL/HANDLE BAR.

Source record 10142519 at NHTSA
May 8, 2018Service Bulletin/Repair Instructions

01-012-18-3474

NHTSA communication ID: 10142516

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM battery voltage low input. As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display "F0-002" during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km). Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

Source components: ENGINE.

Source record 10142516 at NHTSA
May 7, 2018Service Bulletin/Repair Instructions

02-009-18-3472

NHTSA communication ID: 10142518

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services below is performed, BE SURE TO INITIALIZE THE TPMS BEFORE DRIVING THE VEHICLE by pushing and holding the TPMS Set Switch on the dash until the TPMS warning light flashes two times and the warning beep sounds once. The TPMS must be initialized in the following cases: 1. Tire pressures have been adjusted in one or more tires. 2. Tires have been rotated. 3. Tires or wheels have been replaced. 4. The vehicle's battery cable has been disconnected for any reason. 5. The vehicle's battery has been discharged. 6. The DSC HU/CM connector has been disconnected for any reason.

Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.

Source record 10142518 at NHTSA
May 3, 2018Service Bulletin/Repair Instructions

SA-024-18

NHTSA communication ID: 10142531

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

Source components: STRUCTURE:BODY:HOOD.

Source record 10142531 at NHTSA
May 1, 2018Service Bulletin/Repair Instructions

SA-023-18

NHTSA communication ID: 10142530

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.

Source components: EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH · LANE DEPARTURE: WARNING.

Source record 10142530 at NHTSA
Apr 27, 2018Service Bulletin/Repair Instructions

04-004-18-3468

NHTSA communication ID: 10136776

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

Source components: SERVICE BRAKES.

Source record 10136776 at NHTSA
Apr 27, 2018Service Bulletin/Repair Instructions

02-008-18-3467

NHTSA communication ID: 10136774

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.

Source components: WHEELS.

Source record 10136774 at NHTSA
Apr 27, 2018Service Bulletin/Repair Instructions

01-010-18-3442a

NHTSA communication ID: 10136771

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected NOTE: Even if a misfire occurred, the DTCs may not be stored because they are set after the continuous misfire occurred for 2 drive cycles. In this case, check if the following information is available to verify if the vehicle is applicable to this Service Information. The customer states that the misfire occurred and at the same time the check engine light started flashing. DTC U0401:00 ((ABS) Signal error from PCM) is detected. This concern may be caused if the exhaust manifold variable valve shaft (1) is out of alignment and/or the exhaust manifold variable valve housing (2) is out of shape. The exhaust manifold variable valve (3) then interferes with the housing and becomes stuck closed when the engine is hot. To eliminate this concern in the future, the production processes and controls have been improved.

Source components: ENGINE AND ENGINE COOLING.

Source record 10136771 at NHTSA
Apr 20, 2018Service Bulletin/Repair Instructions

02-007-18-3438

NHTSA communication ID: 10136773

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). The noise occurs when the road surface is wet or after the vehicle has been washed. The noise becomes more noticeable as the bumps get higher. The creaking noise is caused by the front lower arm bushing (A) making a stick-slip noise during wet road conditions. 2. A clunking noise from the front coil spring when driving over bumps. The clunking noise is due to stick-slip between the front strut bearing (B) and the coil spring (C). 3. A popping noise from the bump stopper (D) when driving through gutters. To eliminate the noise, the following mass-production changes have been made: 1. The coating treatment of the lower arm bushing has been changed to reduce friction and prevent stick-slip. 2. Protectors have been installed onto the coil springs to prevent stick-slip. 3. No mass-production change is scheduled for the bump stopper, however, a modified service part has been established.

Source components: SUSPENSION.

Source record 10136773 at NHTSA
Apr 16, 2018Service Bulletin/Repair Instructions

07-002-18-3432

NHTSA communication ID: 10136782

NHTSA source summary · Original PDF not reviewed by Recallfolio

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers. This treatment provides a durable coating that will aid to prevent biological reactions that lead to odorconcerns. It is applied to the evaporator in a misted form that is introduced by way of the cabin air filter, the re-circulate door, the blower motor resistor access, or the blower motor air intake. Proper application requires the evaporator surface to be: Relatively clean and free of leaves, dust build-up and debris. Thoroughly dried, and the product cured onto it after application. NOTE: Keep the cooling unit dry by leaving the blower fan ON (at least on low), even if the A/C is not being used. In low humidity (dry) conditions, keep the ventilation system in the "FRESH" mode all the time, or as much as possible. In high humidity conditions, or if the air has a lot of dust or pollen, keep the system in the "RECIRCULATION" mode. A few minutes before reaching a destination, turn the A/C OFF, but leave the blower fan ON. This stops the accumulation of condensation on the evaporator/cooling unit, and it helps dry the inside of the cooling unit. A/C odor is not unique to Mazda vehicles as it will occur in other makes and models. To minimize A/C odor, suggest the following to the customers.

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10136782 at NHTSA
Apr 16, 2018Service Bulletin/Repair Instructions

05-004-18-3466

NHTSA communication ID: 10136780

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on P0877:00 - Oil pressure switch No. 4 (oil pressure switch B) stuck on P0780:00 - Gear shifting malfunction P1738:00 Automatic transaxle internal malfunction This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to MGSS online for proper diagnosis and repair procedure.

Source components: ENGINE AND ENGINE COOLING.

Source record 10136780 at NHTSA
Apr 16, 2018Service Bulletin/Repair Instructions

SA-019-18

NHTSA communication ID: 10136766

NHTSA source summary · Original PDF not reviewed by Recallfolio

While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.

Source components: ENGINE AND ENGINE COOLING.

Source record 10136766 at NHTSA
Apr 5, 2018Service Bulletin/Repair Instructions

09-021-18-3459

NHTSA communication ID: 10136788

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).

Source components: STRUCTURE:BODY:HOOD · STRUCTURE:BODY:ROOF AND PILLARS · STRUCTURE:BODY:TRUNK LID.

Source record 10136788 at NHTSA
Apr 5, 2018Service Bulletin/Repair Instructions

09-020-18-3458

NHTSA communication ID: 10136787

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10136787 at NHTSA
Apr 5, 2018Service Bulletin/Repair Instructions

08-001-18-3457

NHTSA communication ID: 10136784

NHTSA source summary · Original PDF not reviewed by Recallfolio

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

Source components: AIR BAGS.

Source record 10136784 at NHTSA
Apr 5, 2018Service Bulletin/Repair Instructions

01-011-18-3456

NHTSA communication ID: 10136772

NHTSA source summary · Original PDF not reviewed by Recallfolio

The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fuse is removed or if the transmitter battery is dead.NOTE: The auxiliary key can only be used to lock or unlock the doors. It cannot be used to start the engine. Two transmitters are placed in a vinyl bag and stored in the center console cup holder. Since the room fuse is not installed during vehicle assembly, a new procedure is required to start the engine. Refer to "Engine Start Procedure" below.

Source components: EQUIPMENT.

Source record 10136772 at NHTSA
Apr 2, 2018Service Bulletin/Repair Instructions

05-002-18-3454

NHTSA communication ID: 10136778

NHTSA source summary · Original PDF not reviewed by Recallfolio

The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

Source components: POWER TRAIN.

Source record 10136778 at NHTSA
Apr 2, 2018Service Bulletin/Repair Instructions

04-003-18-3455

NHTSA communication ID: 10136775

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs. If you encounter a customer complaint for this concern, explain that the noise comes from the ABS/TCS/DSC "Malfunction Detection Function" initial check and that there is no problem. This initial check is a necessary function to ensure the normal operation of the ABS/TCS/DSC system. It occurs when the vehicles first moves forward under the following conditions. NOTE: Some customers may describe that the noise does not occur all the time. It does occur all the time, but the sound is more likely to be heard on a slow start and not on a quick start (quick acceleration) when engine noise is louder.

Source components: ENGINE AND ENGINE COOLING.

Source record 10136775 at NHTSA
Mar 29, 2018Service Bulletin/Repair Instructions

01-010-18-3442

NHTSA communication ID: 10134931

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected. NOTE: Even if a misfire occurred, the DTCs may not be stored because they are set after the continuous misfire occurred for 2 drive cycles. In this case, check if the following information is available to verify if the vehicle is applicable to this Service Information. The customer states that the misfire occurred and at the same time the check engine light started flashing. DTC U0401:00 ((ABS) Signal error from PCM) is detected. This concern may be caused if the exhaust manifold variable valve shaft (1) is out of alignment and/or the exhaust manifold variable valve housing (2) is out of shape. The exhaust manifold variable valve (3) then interferes with the housing and becomes stuck closed when the engine is hot. To eliminate this concern in the future, the production processes and controls have been improved.

Source components: ENGINE.

Source record 10134931 at NHTSA
Mar 28, 2018Service Bulletin/Repair Instructions

SA-017-18

NHTSA communication ID: 10134945

NHTSA source summary · Original PDF not reviewed by Recallfolio

Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that had to be installed before the expiration date of 3/27/18. After the expiration, IDS can?t accept the extension. To correct this, uninstall IDS and re-install IDS 108.00 >IDS 108.07 up-date. Select "Remove Mazda data files and settings" as shown below.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10134945 at NHTSA
Mar 28, 2018Service Bulletin/Repair Instructions

MT-004-18

NHTSA communication ID: 10134933

NHTSA source summary · Original PDF not reviewed by Recallfolio

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10134933 at NHTSA
Mar 26, 2018Service Bulletin/Repair Instructions

02-006-18-3449

NHTSA communication ID: 10134930

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

Source components: SUSPENSION:FRONT:SHOCK ABSORBER · SUSPENSION:REAR:SHOCK ABSORBER.

Source record 10134930 at NHTSA
Mar 26, 2018Service Bulletin/Repair Instructions

01-009-18-3452

NHTSA communication ID: 10134929

NHTSA source summary · Original PDF not reviewed by Recallfolio

The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10134929 at NHTSA
Mar 26, 2018Service Bulletin/Repair Instructions

01-008-18-3451

NHTSA communication ID: 10134928

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10134928 at NHTSA
Mar 26, 2018Service Bulletin/Repair Instructions

09-019-18-3450

NHTSA communication ID: 10134703

NHTSA source summary · Original PDF not reviewed by Recallfolio

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another. Use these points at your dealership to protect our mutual operations and to help ensure our customers' safety.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10134703 at NHTSA
Mar 22, 2018Service Bulletin/Repair Instructions

09-007-18-3422a

NHTSA communication ID: 10134704

NHTSA source summary · Original PDF not reviewed by Recallfolio

Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10134704 at NHTSA
Mar 22, 2018Service Bulletin/Repair Instructions

09-014-18-3443

NHTSA communication ID: 10134702

NHTSA source summary · Original PDF not reviewed by Recallfolio

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

Source components: STRUCTURE.

Source record 10134702 at NHTSA