The manufacturer’s record · Page 7 of 8
Original record summaries, dates and identifiers for this model-year. Records 601–700 of 788, ordered newest first. Dated records on this page: Oct 31, 2013–May 20, 2014.
Back to 2014 Mazda CX-5 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10098122
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY EXPERIENCE AN ELECTRICAL MALFUNCTION AFTER A VEHICLE BODY REPAIR. THE NEWLY PAINTED FENDER STAY (B) MAY BE CAUSING A POOR FRONT HARNESS (A) GROUND CONNECTION.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10098122 at NHTSANHTSA communication ID: 10098121
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER NOTICED THIS SYMPTOM. IF THE CONDITION IS SIMILAR TO THE FOLLOWING CONTROL LOGIC OF AMBIENT TEMPERATURE OR DIF-FERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS, ADVISE THE CUSTOMER THAT THIS IS A NOR-MAL CHARACTERISTIC OF THE VEHICLE AND NOT A MALFUNCTION.
Source components: EQUIPMENT.
Source record 10098121 at NHTSANHTSA communication ID: 10098103
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, AND TO BETTER ASSIST THE CUSTOMER IN RESOLVING THEIR SPECIFIC BRAKE CONCERN.
Source components: SERVICE BRAKES.
Source record 10098103 at NHTSANHTSA communication ID: 10060508
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM.
Source record 10060508 at NHTSANHTSA communication ID: 10098143
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHILE DRIVING AT LOW SPEEDS, SOME VEHICLES MAY EXHIBIT A CHATTERING/RATTLING TYPE NOISE FROM THE REAR OF THE VEHI-CLE. A REAR DIFFERENTIAL COMPONENT, INTERNAL BEARING NOISE, MAY BE THE CAUSE.
Source components: EQUIPMENT.
Source record 10098143 at NHTSANHTSA communication ID: 10061515
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10061515 at NHTSANHTSA communication ID: 10098144
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE.THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM.THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.DTC B10E7:17 (START STOP UNIT, IG1 RELAY CIRCUIT MALFUNCTION) AND DTCS RELATED TO COMMUNICATION ERRORS MAY BE STORED IN PCM MEMORY.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098144 at NHTSANHTSA communication ID: 10060459
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM.
Source record 10060459 at NHTSANHTSA communication ID: 10098147
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN OF A WHINING NOISE FROM THE AUTOMATIC TRANSAXLE WHEN DRIVING AT 10 MPH AND ABOVE. THE NOISE:DEPENDS ON THE VEHICLES SPEED ONLY (THE MORE SPEED, THE MORE NOISE)OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED)DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE
Source components: EQUIPMENT.
Source record 10098147 at NHTSANHTSA communication ID: 10098166
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0191:00 OR DTC P0192:00 STORED IN MEMORY. DTC P0191:00: FUEL PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE PROBLEM (EXCEPT 2014 MAZDA3) DTC P0192:00: FUEL PRESSURE SENSOR CIRCUIT LOW INPUT (2014 MAZDA3) THIS IS CAUSED BY THE HIGH PRESSURE FUEL PUMP NOT GENERATING THE TARGET FUEL PRESSURE (DUE TO A MANUFACTURING ERROR OF THE INNER PARTS). TO CORRECT THE PROBLEM, PRODUCTION CONTROL HAS BEEN IMPROVED.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098166 at NHTSANHTSA communication ID: 10098165
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY.P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ONP0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ONP0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ONP0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.P0780:00 - GEAR SHIFTING MALFUNCTIONP1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION. NOTE: THIS SERVICE INFORMATION IS ALSO APPLICABLE IF DTC P0780:00 IS STOREED INDEPENDENTLY. THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098165 at NHTSANHTSA communication ID: 10098164
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.852 OR LATER). VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098164 at NHTSANHTSA communication ID: 10061501
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10061501 at NHTSANHTSA communication ID: 10060503
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10060503 at NHTSANHTSA communication ID: 10059721
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10059721 at NHTSANHTSA communication ID: 10098203
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY.P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ONP0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ONP0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ONP0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.P0780:00 - GEAR SHIFTING MALFUNCTIONP1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTIONTHIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098203 at NHTSANHTSA communication ID: 10059720
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10059720 at NHTSANHTSA communication ID: 10098204
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY.P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ONP0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ONP0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ONP0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.P0780:00 - GEAR SHIFTING MALFUNCTIONP1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTIONTHIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098204 at NHTSANHTSA communication ID: 10059510
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10059510 at NHTSANHTSA communication ID: 10098206
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0191:00 (FUEL PRESSURE SENSOR CIRCUIT RANGE/PERFOR-MANCE PROBLEM) STORED IN MEMORY. THIS IS CAUSED BY THE HIGH PRESSURE FUEL PUMP NOT GENERATING THE TARGET FUEL PRESSURE (DUE TO A MANUFACTURING ERROR OF THE INNER PARTS). TO CORRECT THE PROBLEM, PRODUCTION CONTROL HAS BEEN IMPROVED.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098206 at NHTSANHTSA communication ID: 10056055
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA: DUE TO HIGH PRESSURE FUEL PUMP NOT GENERATING TARGET FUEL PRESSURE, CAUSED BY MANUFACTURING ERROR, THE CHECK ENGINE LIGHT COMES ON. MODEL 2012-2014. *PE
Source components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP · FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP.
Source record 10056055 at NHTSANHTSA communication ID: 10098209
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098209 at NHTSANHTSA communication ID: 10098208
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.852 OR LATER). VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10098208 at NHTSANHTSA communication ID: 10098207
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE MIL ON WITH DTC P0191:00 (FUEL PRESSURE SENSOR CIRCUIT RANGE/PERFOR-MANCE PROBLEM) STORED IN MEMORY. THIS IS CAUSED BY THE HIGH PRESSURE FUEL PUMP NOT GENERATING THE TARGET FUEL PRESSURE (DUE TO A MANUFACTURING ERROR OF THE INNER PARTS). TO CORRECT THE PROBLEM, PRODUCTION CONTROL HAS BEEN IMPROVED.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098207 at NHTSANHTSA communication ID: 10061500
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP.
Source record 10061500 at NHTSANHTSA communication ID: 10060501
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10060501 at NHTSANHTSA communication ID: 10056056
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA: DUE TO DROP IN ENGINE OIL PRESSURE, SOME VEHICLES EXPERIENCE A ROUGH IDLE, CAUSED BY FOREIGN OBJECT(S) STUCK ON OCV OR OIL PUMP PRESSURE RELIEF VALVE. MODEL 2012-2014 MAZDA3, MAZDA6, CX-5. *PE
Source components: EQUIPMENT.
Source record 10056056 at NHTSANHTSA communication ID: 10098213
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE CHECK ENGINE LIGHT ILLUMINATES IMMEDIATELY AFTER THE ENGINE IS STARTED AND DTC P0452:00 AND/OR P0453:00 IS STORED IN MEMORY. P0452:00 - FUEL TANK PRESSURE SENSOR LOW INPUTP0453:00 - FUEL TANK PRESSURE SENSOR HIGH INPUTTHIS CONCERN MAY BE CAUSED BY ANTS ENTERING THE FTP SENSOR THROUGH AN OPENING (TO ATMOSPHERE). THE ANTS BITE AND EVENTUALLY DAMAGE THE WIRING, WHICH RESULTS IN AN IMPROPER FTP SENSOR OUTPUT. TO ELIMINATE THIS CONCERN, THE INSIDE OF THE OPENING PIPE (TO ATMOSPHERE) HAS BEEN MODIFIED TO PREVENT ANTS FROM ENTERING.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098213 at NHTSANHTSA communication ID: 10061499
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10061499 at NHTSANHTSA communication ID: 10098030
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY. P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON THE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER. P0780:00 - GEAR SHIFTING MALFUNCTION P1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098030 at NHTSANHTSA communication ID: 10059723
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10059723 at NHTSANHTSA communication ID: 10098043
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY. P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON THE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER. P0780:00 - GEAR SHIFTING MALFUNCTION P1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098043 at NHTSANHTSA communication ID: 10059722
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10059722 at NHTSANHTSA communication ID: 10098048
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN OF A WHINING NOISE FROM THE AUTOMATIC TRANSAXLE WHEN DRIVING AT 10 MPH AND ABOVE. THE NOISE: DEPENDS ON THE VEHICLES SPEED ONLY (THE MORE SPEED, THE MORE NOISE) OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED) DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE. THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. A MODIFICATION HAS NOW BEEN IMPLEMENTED ON AUTOMATIC TRANSAXLES WITH THE SERIAL NUMBER TR1111680 AND HIGHER OR TD1104906 AND HIGHER. THE SERIAL NUMBER CAN BE FOUND ON TOP OF THE TRANSAXLE CASE NEAR THE MANUAL SHAFT LEVER.
Source components: POWER TRAIN:AXLE ASSEMBLY.
Source record 10098048 at NHTSANHTSA communication ID: 10059504
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10059504 at NHTSANHTSA communication ID: 10098050
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098050 at NHTSANHTSA communication ID: 10060461
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM.
Source record 10060461 at NHTSANHTSA communication ID: 10061481
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10061481 at NHTSANHTSA communication ID: 10098053
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OF THE FOLLOWING SYMPTOMS WHEN THE VEHICLE IS STOPPED AND THE TRANSMISSION IS IN D RANGE: AN INTERMITTENT HIGH ENGINE IDLE SPEED. AN INTERMITTENT ENGAGEMENT SHOCK. AN INTERMITTENT FORWARD LURCH. THESE CONDITIONS MAY OCCUR WHEN THE CUSTOMER DEPRESSES THE BRAKE PEDAL AND MAKES CONTACT WITH THE THROTTLE PEDAL SIMULTANEOUSLY.
Source components: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL.
Source record 10098053 at NHTSANHTSA communication ID: 10098052
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CONCERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.TO ELIMINATE THIS CONCERN, THE SEAT LIFTER CARRIER PLATE THICKNESS HAS BEEN INCREASED.
Source components: SEATS.
Source record 10098052 at NHTSANHTSA communication ID: 10061494
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10061494 at NHTSANHTSA communication ID: 10060496
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: SEATS.
Source record 10060496 at NHTSANHTSA communication ID: 10098056
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN OF A WHINING NOISE FROM THE AUTOMATIC TRANSAXLE WHEN DRIVING AT 10 MPH AND ABOVE. THE NOISE: DEPENDS ON THE VEHICLES SPEED ONLY (THE MORE SPEED, THE MORE NOISE) OCCURS WITH ALL TYPES OF DRIVING (ACCELERATION, DECELERATION, STEADY SPEED) DOES NOT DEPEND ON RPM, GEAR, OR ATF TEMPERATURE. THIS IS CAUSED BY A DAMAGED BEARING IN THE TRANSAXLE DUE TO IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. A MODIFICATION HAS NOW BEEN IMPLEMENTED ON AUTOMATIC TRANSAXLES WITH THE SERIAL NUMBER TR1111680 AND HIGHER OR TD1104906 AND HIGHER. THE SERIAL NUMBER CAN BE FOUND ON TOP OF THE TRANSAXLE CASE NEAR THE MANUAL SHAFT LEVER.
Source components: EQUIPMENT.
Source record 10098056 at NHTSANHTSA communication ID: 10098055
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT GLASS RUN CHANNEL HOLDING FORCE. TO ELIMINATE THIS CONCERN, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED IN ORDER TO INCREASE THE HOLDING FORCE.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10098055 at NHTSANHTSA communication ID: 10060492
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: STRUCTURE:BODY:DOOR.
Source record 10060492 at NHTSANHTSA communication ID: 10059505
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10059505 at NHTSANHTSA communication ID: 10098013
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT AN INOPERATIVE REAR MOUNT CAMERA. THIS CONCERN MAY BE CAUSED BY WATER ENTERING INSIDE THE CAMERA DURING A HIGH-PRESSURE CAR WASH.THE SHAPE OF THE CAMERA HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM.
Source record 10098013 at NHTSANHTSA communication ID: 10098018
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE A BUZZING NOISE FROM THE STEERING COLUMN WHEN DRIVING ON ROUGH ROADS OR PASSING OVER SPEED BUMPS. THIS BUZZING NOISE MAY BE CAUSED BY THE LOWER STEERING COLUMN COVER (A) CONTACTING THE STEERING WHEEL ADJUSTMENT LOCK LEVER (B). TO CORRECT THE PROBLEM, FELT IS ATTACHED TO THE STEERING COLUMN COVER.
Source components: STEERING:COLUMN.
Source record 10098018 at NHTSANHTSA communication ID: 10060486
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: STEERING.
Source record 10060486 at NHTSANHTSA communication ID: 10098019
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT THE ATX FAIL-SAFE FUNCTION WORKING WITH THE FOLLOWING SYMPTOMS: THE VEHICLE SPEED DOES NOT INCREASE WITH ENGINE SPEED THE ATX DOES NOT SHIFT UP OR DOWN AS EXPECTED. THE CONDITION MAY NOT ALWAYS BE ABLE TO BE REPRODUCED AND DTCS MAY NOT BE STORED WHEN THE VEHICLE IS BROUGHT IN. FOREIGN MATERIAL (IRON PARTICLES IN THE ATF) MAY ENTER THE ATX VALVE BODY AND CAUSE A TEMPORARY MALFUNCTION OF THE VALVE BODY AND/OR SENSOR (ATX FAIL-SAFE FUNCTION ACTIVATED). THE FAIL-SAFE FUNCTION IS CANCELED WITHOUT DTCS RECORDED IF THE MALFUNCTION GOES AWAY AND DOES NOT OCCUR AGAIN AT THE NEXT DRIVE CYCLE. FAIL-SAFE FUNCTION OPERATION: IF A TECHNICAL FAULT IS DETECTED IN THE ATX BY THE MALFUNCTION DETECTION FUNCTION, THE FAIL-SAFE FUNCTION LIMITS THE ATX CONTROL (INHIBITS SOME GEARS OR SHIFT DOWN FUNCTIONS). EVEN IN CASE OF AN ATX MALFUNCTION, THE FAIL-SAFE FUNCTION ALLOWS MINIMUM VEHICLE DRIVEABILITY.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098019 at NHTSANHTSA communication ID: 10059497
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10059497 at NHTSANHTSA communication ID: 10061479
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES.
Source record 10061479 at NHTSANHTSA communication ID: 10098027
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING BLUETOOTH® SYMPTOMS: WHEN THE VEHICLE STARTED, THE REGISTERED DEVICE WOULD NOT CONNECT WITH THE BLUETOOTH® SYSTEM. THE BLUETOOTH, USB OR PANDORA TAB ON THE AUDIO DISPLAY WOULD NOT ILLUMINATE (GRAY OUT). THE BLUETOOTH, USB OR PANDORA TAB ON THE AUDIO DISPLAY WOULD ILLUMINATE, BUT THE BLUETOOTH® SYSTEM WOULD NOT OPERATE. WHEN THE CUSTOMER PRESSES THE TALK BUTTON ON THE STEERING WHEEL, THE AUDIO DISPLAY MOMENTARILY SHOWS A MESSAGE STARTING UP BLUETOOTH PLEASE WAIT THEN THE BLUETOOTH® UNIT DOES NOT WORK. NOTE: PHONE PAIRED - THE STEERING WHEEL PICKUP BUTTON WILL ONLY ANSWER PHONE CALLS. PHONE NOT PAIRED - THE STEERING WHEEL PICKUP BUTTON WILL INITIATE BLUETOOTH® PAIRING FUNCTION.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10098027 at NHTSANHTSA communication ID: 10098026
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP. MASS PRODUCTION CHANGES: THE FRONT DOOR HARNESS GROMMET HAS BEEN CHANGED TO IMPROVE SEALING PERFORMANCE. HOLES INSIDE THE FRONT PILLAR (WHICH ARE MADE FOR WEIGHT REDUCTION), HAVE BEEN COVERED TO PREVENT WATER INTRUSION.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10098026 at NHTSANHTSA communication ID: 10098024
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. NOTE: ONE OF THE FIRST STEPS FOR TROUBLESHOOTING THE NAVIGATION SYSTEM IS FOR THE CUSTOMER OR DEALER TO CALL TOMTOM. IF THE TOMTOM CALL CENTER CANNOT SOLVE THE CUSTOMERS PROBLEM, THEY WILL PROVIDE A CASE NUMBER TO THE CUSTOMER THAT CAN BE REFERRED TO IF NEEDED. SERVICE ADVISORS SHOULD GET THIS CASE NUMBER FROM THE CUSTOMER IF THE VEHICLE COMES INTO THE DEALER FOR FURTHER DIAGNOSIS SO THE TECHNICIAN CAN HAVE IT WHEN CALLING TOMTOM.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10098024 at NHTSANHTSA communication ID: 10060481
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10060481 at NHTSANHTSA communication ID: 10060460
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM.
Source record 10060460 at NHTSANHTSA communication ID: 10060455
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10060455 at NHTSANHTSA communication ID: 10098028
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A SQUEAKING / GRINDING NOISE FROM THE REAR BRAKES. THIS NOISE MAY BE CAUSED BY THE WEAR INDICATORS OF PREMATURELY WORN OUTER REAR BRAKE PADS. NOTE: THE INNER REAR BRAKE PADS WILL ONLY SHOW A LITTLE WEAR. THIS CONDITION ONLY AFFECTS THE OUTER REAR BRAKE PAD(S). DURING USAGE OF THE VEHICLE IN AREAS WHERE ROAD SALT IS USED, THE OUTER REAR BRAKE PAD(S) MAY BECOME STUCK DUE TO CORROSION. THIS MAY CAUSE BRAKE DRAGGING AND PREMATURE WEAR TO THE OUTER BRAKE PAD(S) ONLY. THE TREATMENT OF THE BRAKE PAD BACK PLATE HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.
Source components: SERVICE BRAKES.
Source record 10098028 at NHTSANHTSA communication ID: 10061519
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: SERVICE BRAKES.
Source record 10061519 at NHTSANHTSA communication ID: 10097977
NHTSA source summary · Original PDF not reviewed by Recallfolio
AN UPDATED VERSION OF THE SOFTWARE FOR THE TOMTOM NAVIGATION SYSTEM HAS BECOME AVAILABLE. UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. THIS SOFTWARE UPDATE WILL ELIMINATE CANCELING VOICE RECOGNITION WHEN VEHICLE SPEED TRANSITIONS PAST 4MPH AND IMPROVE THE FOLLOWING: SYSTEM STABILITY SPEECH RECOGNITION VERBAL AND VISUAL INSTRUCTIONS FOR ROUTE GUIDANCE (3D VIEW NOW INCLUDES MORE VISUAL FEEDBACK SUCH AS ARROWS INDICATING WHICH LANE TO USE IN COMPLICATED INTERCHANGES) COMMANDER SWITCH CONTROL (FOR VEHICLES EQUIPPED) GPS RECOVERY AFTER SIGNAL IS LOST (TUNNELS, PARKING GARAGES, ETC.) CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10097977 at NHTSANHTSA communication ID: 10097978
NHTSA source summary · Original PDF not reviewed by Recallfolio
AN UPDATED VERSION OF THE SOFTWARE FOR THE TOMTOM NAVIGATION SYSTEM HAS BECOME AVAILABLE. UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. THIS SOFTWARE UPDATE WILL ELIMINATE CANCELING VOICE RECOGNITION WHEN VEHICLE SPEED TRANSITIONS PAST 4MPH AND IMPROVE THE FOLLOWING: SYSTEM STABILITY SPEECH RECOGNITION VERBAL AND VISUAL INSTRUCTIONS FOR ROUTE GUIDANCE (3D VIEW NOW INCLUDES MORE VISUAL FEEDBACK SUCH AS ARROWS INDICATING WHICH LANE TO USE IN COMPLICATED INTERCHANGES) COMMANDER SWITCH CONTROL (FOR VEHICLES EQUIPPED) GPS RECOVERY AFTER SIGNAL IS LOST (TUNNELS, PARKING GARAGES, ETC.) CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10097978 at NHTSANHTSA communication ID: 10060479
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10060479 at NHTSANHTSA communication ID: 10060478
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10060478 at NHTSANHTSA communication ID: 10098001
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A FRAYED FRONT SEAT BACK TRIM, WHICH CAUSES A POOR APPEARANCE CONCERN. THIS MAY OCCUR UNDER SPECIAL CONDITIONS WHERE THE CUSTOMER RUBS AGAINST THE SEAT BACK TRIM WHEN ENTERING OR EXITING THE VEHICLE. IF THE CUSTOMER WEARS CLOTHES DESIGNED WITH METAL ACCESSORIES (I.E. JEWELRY, TACK, ZIPPER OR VELCRO), THE DAMAGE MAY OCCUR.
Source components: SEATS.
Source record 10098001 at NHTSANHTSA communication ID: 10097982
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.
Source components: EXTERIOR LIGHTING:FOG LIGHTS.
Source record 10097982 at NHTSANHTSA communication ID: 10060473
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: SEATS.
Source record 10060473 at NHTSANHTSA communication ID: 10098007
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING BLUETOOTH SYMPTOMS: WHEN THE VEHICLE STARTED, THE REGISTERED DEVICE WOULD NOT CONNECT WITH THE BLUETOOTH SYSTEM AND BLUETOOTH TAB ON THE AUDIO DISPLAY WOULD NOT ILLUMINATE (GRAY OUT). THE BLUETOOTH TAB ON THE AUDIO DISPLAY WOULD ILLUMINATE, BUT THE BLUETOOTH SYSTEM WOULD NOT OPERATE. WHEN THE CUSTOMER PRESSES THE TALK BUTTON ON THE STEERING WHEEL, THE AUDIO DISPLAY MOMENTARILY SHOWS A MESSAGE STARTING UP BLUETOOTH PLEASE WAIT THEN THE BLUETOOTH UNIT DOES NOT WORK. NOTE: PHONE PAIRED - THE STEERING WHEEL PICKUP BUTTON WILL ONLY ANSWER PHONE CALLS. PHONE NOT PAIRED - THE STEERING WHEEL PICKUP BUTTON WILL INITIATE BLUETOOTH PAIRING FUNCTION.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10098007 at NHTSANHTSA communication ID: 10098006
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS BEEN TRAPPED AND CONDENSED BETWEEN THE PAINT AND THE RAPGARD. THESE TYPES OF STAINS CAN BE REMOVED WITH A HEAT GUN OR AN INFRARED DRIER.IF YOU ENCOUNTER THIS CONCERN DURING PDI, USE A HEAT GUN OR AN INFRARED DRIER TO APPLY HEAT TO THE AFFECTED AREA TO REMOVE THE STAIN(S).
Source components: EQUIPMENT.
Source record 10098006 at NHTSANHTSA communication ID: 10098005
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF.THE SYMPTOMS LISTED ABOVE MAY BE CAUSED BY CORROSION OF THE C-15 CONNECTOR TERMINALS DUE TO WATER INTRUSION THROUGH THE FRONT DOOR. IN LOW AMBIENT TEMPERATURES, THE DOOR HARNESS HARDENS. IF THE DOOR IS FULLY OPENED, IT MAY CREATE A GAP BETWEEN THE DOOR AND THE DOOR HARNESS GROMMET, WHICH MAY ALLOW WATER TO ENTER THROUGH THE GAP.MASS PRODUCTION CHANGES: THE FRONT DOOR HARNESS GROMMET HAS BEEN CHANGED TO IMPROVE SEALING PERFORMANCE. HOLES INSIDE THE FRONT PILLAR (WHICH ARE MADE FOR WEIGHT REDUCTION), HAVE BEEN COVERED TO PREVENT WATER INTRUSION.
Source components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH.
Source record 10098005 at NHTSANHTSA communication ID: 10061474
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10061474 at NHTSANHTSA communication ID: 10060458
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10060458 at NHTSANHTSA communication ID: 10060456
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10060456 at NHTSANHTSA communication ID: 10056052
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA: DUE TO CORROSION AND MALFUNCTION RELATED TO C-15 CONNECTOR TERMINALS, DRIVER SIDE POWER WINDOW FAIL, WARNING LAMP STAYS ON, AFTER IGNITION SWITCH IS OFF, WHEN USING ADVANCED KEYLESS SYSTEM, DOOR FAILS TO OPEN. MODEL 2013-2014 CX-5. *PE
Source components: ELECTRICAL SYSTEM.
Source record 10056052 at NHTSANHTSA communication ID: 10098010
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A-PILLAR. RATTLE NOISE FROM INSTRUMENT PANEL:THE RATTLE NOISE MAY BE CAUSED BY LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE. CREAK NOISE FROM A-PILLAR: THIS NOISE MAY BE CAUSED BY TWO JOINED PANELS (A) SCRAPING TOGETHER AT THE A-PILLAR. THE PANEL WELD AREAS HAVE BEEN IMPROVED DURING THE MASS-PRODUCTION OF VEHICLES WITH VINS JM3KE******128359 (PRODUCED JUNE 1, 2012) OR HIGHER.
Source components: EQUIPMENT.
Source record 10098010 at NHTSANHTSA communication ID: 10060454
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10060454 at NHTSANHTSA communication ID: 10097969
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CON-CERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.TO ELIMINATE THIS CONCERN, THE SEAT LIFTER CARRIER PLATE THICKNESS HAS BEEN INCREASED.
Source components: SEATS.
Source record 10097969 at NHTSANHTSA communication ID: 10060477
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: SEATS.
Source record 10060477 at NHTSANHTSA communication ID: 10097971
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT THE ATX FAIL-SAFE FUNCTION WORKING WITH THE FOLLOWING SYMPTOMS:THE VEHICLE SPEED DOES NOT INCREASE WITH ENGINE SPEEDTHE ATX DOES NOT SHIFT UP OR DOWN AS EXPECTEDTHE CONDITION MAY NOT ALWAYS BE ABLE TO BE REPRODUCED AND DTCS MAY NOT BE STORED WHEN THE VEHICLE IS BROUGHT IN. FOREIGN MATERIAL (IRON PARTICLES IN THE ATF) MAY ENTER THE ATX VALVE BODY AND CAUSE A TEMPORARY MALFUNCTION OF THE VALVE BODY AND/OR SENSOR (ATX FAIL-SAFE FUNCTION ACTIVATED). THE FAIL-SAFE FUNCTION IS CANCELED WITHOUT DTCS RECORDED IF THE MALFUNCTION GOES AWAY AND DOES NOT OCCUR AGAIN AT THE NEXT DRIVE CYCLE.FAIL-SAFE FUNCTION OPERATION:IF A TECHNICAL FAULT IS DETECTED IN THE ATX BY THE MALFUNCTION DETECTION FUNCTION, THE FAIL-SAFE FUNCTION LIMITS THE ATX CONTROL (INHIBITS SOME GEARS OR SHIFT DOWN FUNCTIONS).EVEN IN CASE OF AN ATX MALFUNCTION, THE FAIL-SAFE FUNCTION ALLOWS MINIMUM VEHICLE DRIVEABILITY.
Source components: ENGINE.
Source record 10097971 at NHTSANHTSA communication ID: 10059730
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10059730 at NHTSANHTSA communication ID: 10097975
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE HOOD VIBRATES WHEN DRIVING AT SPEEDS OF 110 KM/H (68 MPH) OR MORE.THE AMOUNT OF SEALANT USED TO FILL IN THE SPACE BETWEEN THE INNER FRAME AND OUTER PANEL AT THE BOTTOM AREA OF THE HOOD IS INSUFFICIENT. IF THE SEALANT DETACHES (AS SHOWN BELOW ON THE LEFT), IT MAY CAUSE THE HOOD TO VIBRATE. THE AMOUNT OF SEALANT HAS BEEN INCREASED DURING VEHICLE PRODUCTION AND THE PRELOAD FORCE OF THE COWL GRILL SEAL HAS BEEN INCREASED TO ELIMINATE THE CONCERN.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10097975 at NHTSANHTSA communication ID: 10060543
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: STRUCTURE:BODY:HOOD.
Source record 10060543 at NHTSANHTSA communication ID: 10110990
NHTSA source summary · Original PDF not reviewed by Recallfolio
Beginning with the newer models (CX-5 and Mazda6), grip type front and rear stabilizer bushings (A) have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage (CX-5 front bushings shown below).
Source components: SUSPENSION:FRONT.
Source record 10110990 at NHTSANHTSA communication ID: 10110988
NHTSA source summary · Original PDF not reviewed by Recallfolio
On some vehicles, the customer may complain about any one of the following concerns: *Screen locks up to a "black screen". *Screen freezes while driving. *Screen gets stuck at TomTom logo (splash screen) during startup. *Screen temporarily gets stuck at TomTom logo (splash screen) for 2 minutes during startup. Afterwards, the navigation will not start until the ignition is cycled. *No Map Found error and SD card contains a map. *Yellow screen with message "Insert SD card". *Red screen with message "Problem with map". *The message "Waiting for a valid GPS signal" appears. *Current car position (CCP) turning 180 degrees when driving in reverse. *Unexpected "Stopping voice control" message, usually when starting the vehicle. *Navigation screen does not appear after pressing the NAVI button and it will not recover after turning the ignition OFF, then ON again.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10110988 at NHTSANHTSA communication ID: 10060541
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10060541 at NHTSANHTSA communication ID: 10059476
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10059476 at NHTSANHTSA communication ID: 10110991
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service.
Source components: AIR BAGS · ELECTRICAL SYSTEM.
Source record 10110991 at NHTSANHTSA communication ID: 10054788
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE
Source components: AIR BAGS:FRONTAL.
Source record 10054788 at NHTSANHTSA communication ID: 10111000
NHTSA source summary · Original PDF not reviewed by Recallfolio
While driving at approx. 60 mph or more, some vehicles may exhibit a chirp noise from rear right end of the vehicle. The chirp noise may be caused by the right side rear bumper stay hook (A) contacting the bumper reinforce-ment (B) at high speed. The shape of the reinforcement hole has been changed on both sides to eliminate the noise. Also, pads have been added to the bumper stay to prevent contact noise.
Source components: STRUCTURE:BODY:BUMPERS.
Source record 10111000 at NHTSANHTSA communication ID: 10110999
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a knocking / squeaking noise from the front strut bearing (A) due to front strut bearing damage when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to the upper housing of the front strut bearing being damaged when applying excessive force to the bearing during customer use. To eliminate the noise, the material and production method of the front strut bearing has been changed.
Source components: SUSPENSION.
Source record 10110999 at NHTSANHTSA communication ID: 10110998
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. ?The driver side power window does not operate.?The door does not open when using the advanced keyless system.?The warning lamp stays ON even after the ignition switch is turned OFF.The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door. In low ambient temperatures, the door harness hardens. If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES:DOORS:LATCH · STRUCTURE:BODY:DOOR · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
Source record 10110998 at NHTSANHTSA communication ID: 10110997
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles, equipped with a 4:2:4 split type rear seat, may exhibit a rattling noise when driving on rough roads. The noise is heard around the latch area of the rear center seat back, as shown below. This concern may be caused by a rubber stopper that has come off the rear center seat back bracket. The seat bracket contacts the striker and causes the noise.The shape of the rubber stopper and center seat back bracket have been changed to eliminate the noise.
Source components: EQUIPMENT · SEATS.
Source record 10110997 at NHTSANHTSA communication ID: 10110996
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Source components: SERVICE BRAKES.
Source record 10110996 at NHTSANHTSA communication ID: 10110995
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.Use extra care when cleaning wheels. The following are guidelines to follow when cleaning the wheels.-Mazda recommends using a mild soap or neutral detergent as stated in the owner's manual under Appear-ance Care in the Maintenance and Care section.-DO NOT use a cleaning products containing strong acid or alkali contents to clean the wheels.-DO NOT apply any type of specialized wheel cleaner to the wheels when they are hot (such as after driving the vehicle or if the vehicle has sat in the sun). Ensure wheel temperatures are the same as ambient tem-perature before cleaning.-Within 15 minutes after any cleaner is applied, rinse the wheel thoroughly to completely remove cleaner.-Stains on Mazda Wheels caused by improper cleaning are not covered under the Mazda Vehicle Warranty.
Source components: WHEELS.
Source record 10110995 at NHTSANHTSA communication ID: 10060530
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: SEATS.
Source record 10060530 at NHTSANHTSA communication ID: 10059744
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10059744 at NHTSANHTSA communication ID: 10059472
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10059472 at NHTSANHTSA communication ID: 10054803
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA: DOOR FAILS TO OPEN WHEN USING ADVANCED KEYLESS SYSTEM, DRIVER SIDE POWER WINDOW FAILS TO OPERATE, AND AFTER IGNITION SWITCH IS OFF, WARNING LAMP STAYS ON. MODEL 2013-2014 CX-5. *PE
Source components: ELECTRICAL SYSTEM.
Source record 10054803 at NHTSANHTSA communication ID: 10097803
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CON-CERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD.
Source components: SEATS.
Source record 10097803 at NHTSANHTSA communication ID: 10097761
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT A WHITE STAIN RUNNING DOWN THE FRONT DOOR(S), WHICH ORIGINATES FROM UNDER THE OUTER DOOR MIRROR. THIS IS CAUSED WHEN WATER (CONTAINING WHITE CORROSION) IS GENERATED INSIDE THE DOOR MIRROR BASE, THEN DRAINS DOWN THE DOOR PANEL CAUSING A POOR APPEARANCE CONCERN. THE DOOR MIRROR BASE WAS ORIGINALLY DESIGNED TO DRAIN WATER TO THE OUTSIDE OF THE DOOR. THE SHAPE OF THE DOOR MIRROR BASE GASKET HAS BEEN MODIFIED TO NOW DRAIN WATER TO THE INSIDE OF THE DOOR. REPLACING THE GASKET SHOULD ELIMINATE THIS CONCERN.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10097761 at NHTSA