The manufacturer’s record · Page 5 of 5

2019 Jeep CHEROKEE
Manufacturer communications & TSBs.Page 5

Original record summaries, dates and identifiers for this model-year. Records 401–407 of 407, ordered newest first. Dated records on this page: May 30, 2019–Aug 30, 2019.

Back to 2019 Jeep CHEROKEE problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Aug 30, 2019Service Bulletin/Repair Instructions

02-005-19 REV. A

NHTSA communication ID: 10166603

NHTSA source summary · Original PDF not reviewed by Recallfolio

Knock or Clunk Type Noise In Front Left Suspension This bulletin involves inspecting and possibly replacing the spring in the left front strut assembly. Knocking type noise coming from the front left side of the vehicle.

Source components: SUSPENSION.

Source record 10166603 at NHTSA
Aug 29, 2019Service Bulletin/Repair Instructions

08-003-19 REV.C

NHTSA communication ID: 10166601

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.

Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10166601 at NHTSA
Aug 28, 2019Service Bulletin/Repair Instructions

18-065-19

NHTSA communication ID: 10166599

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Powertrain Control Module (PCM) Updates - AN-K4-21-20190516 Refer to China Joint Venture (JV) released document AN-K4-21-20190516, for details on this service action.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10166599 at NHTSA
Aug 28, 2019Service Bulletin/Repair Instructions

02-005-19

NHTSA communication ID: 10166595

NHTSA source summary · Original PDF not reviewed by Recallfolio

Knock or Clunk Type Noise In Front Left Suspension This bulletin involves inspecting and possibly replacing the spring in the left front strut assembly. Knocking type noise coming from the front left side of the vehicle.

Source components: SUSPENSION.

Source record 10166595 at NHTSA
Aug 16, 2019Service Bulletin/Repair Instructions

08-003-19 REV. B

NHTSA communication ID: 10166585

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.

Source record 10166585 at NHTSA
Aug 7, 2019Service Bulletin/Repair Instructions

9003220

NHTSA communication ID: 10166537

NHTSA source summary · Original PDF not reviewed by Recallfolio

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10166537 at NHTSA
May 30, 2019Service Bulletin/Repair Instructions

21-029-19

NHTSA communication ID: 10162572

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may describe the following:Poor 1-2 or 2-3 upshifting.

Source components: POWER TRAIN.

Source record 10162572 at NHTSA