The vehicle dossier US · 2019
2019 Jeep
CHEROKEEProblems & recalls
1,641 distinct owner reports in the NHTSA snapshot. Transmission & drivetrain appears in 803 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 1,641 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 9 years with reports.
21,000 miles is the median among 751 reports with usable mileage. The middle half spans 4,100–60,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
11 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
POWER TRAINCampaign 26V290000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Manufacturer’s stated response
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Manufacturer campaign: 40D
Read campaign 26V290000 at NHTSAPOWER TRAINCampaign 25V011000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Manufacturer’s stated response
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Manufacturer campaign: 01C
Read campaign 25V011000 at NHTSASTEERING:RACK AND PINION:RACKCampaign 19V637000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Manufacturer campaign: V99
Read campaign 19V637000 at NHTSAAIR BAGSCampaign 19V449000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Manufacturer campaign: V63
Read campaign 19V449000 at NHTSASEATSCampaign 19V248000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Manufacturer’s stated response
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Manufacturer campaign: V31
Read campaign 19V248000 at NHTSAELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCampaign 18V917000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Manufacturer’s stated response
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Manufacturer campaign: UC4
Read campaign 18V917000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 18V739000
Reported concern
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Manufacturer campaign: UA9
Read campaign 18V739000 at NHTSAELECTRICAL SYSTEM:WIRING:FRONT UNDERHOODCampaign 18V524000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Manufacturer campaign: U87
Read campaign 18V524000 at NHTSASERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERCampaign 18V523000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Manufacturer campaign: U86
Read campaign 18V523000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 18V492000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Manufacturer campaign: U85
Read campaign 18V492000 at NHTSAENGINE AND ENGINE COOLING:ENGINECampaign 18V344000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Manufacturer campaign: U52
Read campaign 18V344000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
407 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
03-002-26Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: ● Negative response 0X22 after Recall 01C flash triggers one or more communication codes with controllers.NHTSA ID 11035039
Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: ● Negative response 0X22 after Recall 01C flash triggers one or more communication codes with controllers.
Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.
Source record 11035039 at NHTSA03-001-26Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.NHTSA ID 11035038
Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11035038 at NHTSAS2208000045 REV.DBackup Camera Poor Image Quality InspectionNHTSA ID 11034385
Backup Camera Poor Image Quality Inspection
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11034385 at NHTSAS2523000003 REV.ADoor Latch, Handle And Ajar Additional Service Information.NHTSA ID 11031688
Door Latch, Handle And Ajar Additional Service Information.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031688 at NHTSA08-075-26 REV. ARear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps hav…NHTSA ID 11031423
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11031423 at NHTSA21-027-26 REV. ATwo Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork Position-Mecha…NHTSA ID 11031328
Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork Position-Mechanincal Failures. Customers m
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11031328 at NHTSA14082(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031348
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
Campaign / software reference: ID-26-22 Middle East & Africa
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11031348 at NHTSA14081(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031347
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
Campaign / software reference: ID-26-20 APAC
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11031347 at NHTSA14079(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031346
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
Campaign / software reference: ID-26-21
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11031346 at NHTSA14078(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031345
(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
Campaign / software reference: ID-26-21 Enlarged Europe
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11031345 at NHTSA111447ID-26-19 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031344
ID-26-19 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
Campaign / software reference: ID-26-19
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11031344 at NHTSA111432D-26-10 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031343
D-26-10 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
Campaign / software reference: D-26-10
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11031343 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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