2020 GMC SIERRA 2500 Manufacturer communications & TSBs.Page 12
Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,391, ordered newest first. Dated records on this page: May 15, 2020–Oct 20, 2020.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Oct 20, 2020Service Bulletin/Repair Instructions
18NA361
NHTSA communication ID: 10183162
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL · FUEL SYSTEM, DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technition instructions to replace the particulate matter sensor for a P1488 and to use the special labor operation for tracking purposes.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506, Possible valve spring concern
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506, Possible valve spring concern
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information (EI) is requesting information from technicians and to contact the engineers listed in regards to Transmission Performance Issues without a Current or History DTC and Unable to Duplicate the Customer Concern (CCND).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technition instructions to replace the particulate matter sensor for a P1488 and to use the special labor operation for tracking purposes.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates multiple vehicle issues caused by an aftermarket device and it gives dealership information where to inspect for this device.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates A Vehicle may have a concern of service engine light, misfire and engine noise with possible of DTC P0300 P0106 P0506, Possible valve spring concern
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information (EI) is requesting information from technicians to provided the engineers listed in regards to No Trailer Lights, No Brake Lights and/or Trailer Tow Receptacle is Loose.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates an XM service concern of no audio at startup until a channel change and directs to contact XM for direct support.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of Hard Tri-Fold tonneau water leaks at the front corners of the pickup box.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates the need for proper documentation when submitting a Field Product Report on paint issues with the new HD Silverado and Sierra.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to try multiple different adjustments based on the condition of Steering Dither/Shake or Quick Steering Wheel Oscillation at Speeds of 80-129?km/h (50-80?mph).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates an issue with the underhood electrical center bolts being loose which can cause any of the following symptoms: - No crank - No start - Starter grinds or reengages after engine running - Headlights flicker or flash - SES MIL - IPC gauges sweep/fluctuate and various IPC warning lights or messages - High or low system voltage Some of these concerns may be notices with powertrain movement, like when either accelerating or braking.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information (EI) is requesting information from technicians to provided the engineers listed in regards to Early, Late, Harsh and/or Slip Type Transmission Performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of vertical misalignment between cab and pickup box on driver side of vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of Rearview Camera Displaying Narrow Guidelines and Zoomed Out/Fisheye Appearance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates A vehicle may have a concern of DTC P050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technition instructions to replace the particulate matter sensor for a P1488 and to use the special labor operation for tracking purposes.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update (population expanded). In some vehicles, equipped with diesel engines, the Diesel Exhaust Fluid (DEF) system may not immediately reactivate, as it should, after the vehicle?s control system finds that a DEF heater fault is no longer present. In these vehicles, after such a fault is detected as absent, DEF system reactivation, including DEF injection, may not occur until the ignition key is cycled. Dealers are to reprogram the reductant control module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of water found in rear interior of cab due to water leak at rear sliding window.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of Intermittent "Service Steering Column Lock" message displayed with U0155 Set.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technician that the 10L1000 transmission have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
Source components: EQUIPMENT · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information (EI) revision ends the need for information from the field regarding Check Trailer Message on Drivers Information Center (DIC) and/or F74, F82 Fuses Blown.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information (EI) is requesting information from technicians to perform the inspection and verify that the rear axle dampener (TVA) is loose after a loud banging noise is heard from the rear of the vehicle while in motion and contact the engineer listed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
Source components: ENGINE · ENGINE AND ENGINE COOLING:COOLING SYSTEM · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates an issue with the underhood electrical center bolts being loose which can cause any of the following symptoms: - No crank - No start - Starter grinds or reengages after engine running - Headlights flicker or flash - SES MIL - IPC gauges sweep/fluctuate and various IPC warning lights or messages - High or low system voltage Some of these concerns may be notices with powertrain movement, like when either accelerating or braking.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates an issue with the Electronic Brake Control Module incorrectly mapping DTC U0126 as a U0131 and directs the dealership to follow the diagnostics for the U0126.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technicians that a belt chirp or rubbing noise may be caused by the harmonic balancer out ring moving backward on the pulley and contacting the front cover.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update - Certain vehicles may require individual software updates to multiple modules to address various minor issues such as steering feel and data communication. Dealers are to reprogram multiple modules.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update (Revised Population). The purpose of this service update is to provide the customer with a goodwill gift to offset customer inconvenience, restore confidence in GM, and maintain loyalty to GM. The vehicles involved in this service update have previously had a hood assembly replacement under recall N192284960. These customers are now being asked to bring their vehicle back in for another hood replacement under Safety Recall N202306490. For their inconvenience, dealers are to offer the customer a selection of one of the available goodwill tools listed in this bulletin. Because each customer has unique preferences, please offer all options found in this bulletin to the customer and allow them to select the one that best suits their situation. Please note that not all vehicles in Safety Recall N202306490 are included in this service update. The goodwill offer described in this bulletin should be presented to the involved customer when they pick up their vehicle after having Safety Recall N202306490 performed on the vehicle. Population reduced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the conditions that are listed in this PIE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update. The purpose of this service update is to provide the customer with a goodwill gift to offset customer inconvenience, restore confidence in GM, and maintain loyalty to GM. The vehicles involved in this service update have previously had a hood assembly replacement under recall N192284960. These customers are now being asked to bring their vehicle back in for another hood replacement under Safety Recall N202306490. For their inconvenience, dealers are to offer the customer a selection of one of the available goodwill tools listed in this bulletin. Because each customer has unique preferences, please offer all options found in this bulletin to the customer and allow them to select the one that best suits their situation. Please note that not all vehicles in Safety Recall N202306490 are included in this service update. The goodwill offer described in this bulletin should be presented to the involved customer when they pick up their vehicle after having Safety Recall N202306490 performed on the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer an issue where a module configuration function is missing from GDS2 scan tool. Dealer is instructed to manually build the vehicle in GDS2 and perform the function until software update is available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer an issue where a module configuration function is missing from GDS2 scan tool. Dealer is instructed to manually build the vehicle in GDS2 and perform the function until software update is available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Shift to Park Message on Drivers Information Center (DIC) (ONLY On Push Button Ignition), Unable to Remove Key from Ignition Cylinder and/or Difficult to Shift Out of Park.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update - In some vehicles, equipped with diesel engines, the Diesel Exhaust Fluid (DEF) system may not immediately reactivate, as it should, after the vehicle?s control system finds that a DEF heater fault is no longer present. In these vehicles, after such a fault is detected as absent, DEF system reactivation, including DEF injection, may not occur until the ignition key is cycled. Dealers are to reprogram the reductant control module.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · FUEL SYSTEM, DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Service Program - Certain vehicles may not have the backup alarm which should have been included the dealer kit. Dealers are to provide the missing backup alarm to the customer.
Source components: BACK OVER PREVENTION: BACK-UP ALARM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on Rear Camera Gridlines Incorrect, Misaligned, Offset, Incorrect Camera View after Replacing the Tailgate Handle or Entire Tailgate.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM · STRUCTURE:BODY:TAILGATE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update. Certain vehicles may have a condition where the transmission enters a neutral state when the internal range sensor (IRS) fault is active. Dealers are to reprogram the transmission control module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Update (Population Expansion). Certain vehicles may have a condition where the transmission enters a neutral state when the internal range sensor (IRS) fault is active. Dealers are to reprogram the transmission control module.