2010 Chevrolet SILVERADO 1500 Manufacturer communications & TSBs.Page 9
Original record summaries, dates and identifiers for this model-year. Records 801–900 of 1,652, ordered newest first. Dated records on this page: Nov 23, 2015–Apr 20, 2016.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Apr 20, 2016Service Bulletin/Repair Instructions
SB-15-06-03-001B
NHTSA communication ID: 10078520
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE.
Source components: SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE · SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION ON THE DRIVE MOTOR GENERATOR CONTROL MODULE PART RESTRICTION. DEALER WILL NEED TO CALL GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION ON THE DRIVE MOTOR GENERATOR CONTROL MODULE PART RESTRICTION. DEALER WILL NEED TO CALL GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY · VISIBILITY:SUN/MOON ROOF ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE PART RESTRICTION FOR THE ACCESSORY DC POWER CONTROL MODULE AND THE SEAL KIT HAS ENDED.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS."
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON POOR RADIO HANDS-FREE VOICE RECOGNITION PERFORMANCE OR SOUND QUALITY AFTER THE ONSTAR UPGRADE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in service information. If the running compression of the misfiring cylinder stays below 25 Pounds per Square Inch regardless of the active fuel management solenoid being commanded on or off, an active fuel management lifter is mechanically collapsed/stuck or unlocking as soon as the engine is started. Replace all active fuel management lifters, and all plastic lifter guides. Also perform the cylinder deactivation active fuel management Valve Lifter Oil Manifold Diagnosis and Testing in Service Information. If it isolates a concern with the Valve Lifter Oil Manifold, replace it and reevaluate the concern. The active fuel management lifters can also be monitored for proper operation by carefully inspecting the cylinder 1, 4, 6, and 7 rockers and valves while cranking or briefly and safely running the engine with the valve covers removed. If the valve or valves of an active fuel management cylinder stop moving while doing this test, the active fuel management lifter is causing the concern. For 2008-2009 Full Size Truck/SUV or a 2007-2009 Chevrolet Tahoe with the Police Package reprogram the Engine Control Module. On the 2008-2009 Pontiac G8, 2010-2011 Camaro, and 2007-2010 Full Size Trucks with active fuel management, also determine if the active fuel management pressure relief valve shield that is listed in the latest version of 10-06-01-008 has ever been installed. On passenger cars with the LS4 engine, determine if the updated oil pan gasket that is listed in the latest version of 11-06-01-007 has been installed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides the technician with the steps on how to diagnose vehicles with a no crank with multiple Diagnostic Trouble Codes set in several different modules with Regular Production Option Code HP2. Technician will retrieve all the Diagnostic Trouble Codes that are set current in the vehicle. When there are multiple Diagnostic Trouble Codes technician may wonder were to start the diagnose process. Technician will address Diagnostic Trouble Codes P1AE2-P1AE4, P1B05, or P1B06 first as they're related to the High Voltage System Interlock Circuit for the high voltage system. Second Diagnostic Trouble Codes to address will be any loss of communication Diagnostic Trouble Codes related to the Powertrain expansion bus or the high speed LAN bus. Then address any low voltage concerns that may be related to a low 12 volt battery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14520A - SPECIAL COVERAGE (REVISED TO INCLUDE 2007, AND 2010-2013 MODEL YEAR CHEVROLET SILVERADO AND GMC SIERRA LIGHT DUTY TRUCKS, ALONG WITH EXPANDING COVERAGE TO CERTAIN U.S. STATES). SOME 2008-2009 MODEL YEAR CHEVROLET SILVERADO AND GMC SIERRA LIGHT-DUTY VEHICLES REGISTERED IN CANADA OR 2007, AND 2010-2013 MODEL YEAR CHEVROLET SILVERADO AND GMC SIERRA LIGHT DUTY VEHICLES REGISTERED IN OR PREVIOUSLY REGISTERED IN MAINE, NEW HAMPSHIRE, NEW YORK, AND VERMONT OR IN THE CANADIAN PROVINCES NEW BRUNSWICK, NEWFOUNDLAND, NOVA SCOTIA, PRINCE EDWARD ISLAND, ONTARIO, AND QUEBEC MAY DEVELOP A FRACTURED MIDDLE-LEAF SPRING IN THE THREE-LEAF REAR-SUSPENSION SPRING ASSEMBLY, FORWARD OR REARWARD OF THE JOINT TO THE REAR AXLE. THIS CONDITION MAY RESULT IN NOISE, RIDE-HEIGHT DIFFERENCE, CONTACT WITH A REAR TIRE, AND/OR DAMAGE TO OTHER COMPONENTS UNDER THE VEHICLE. VEHICLES WITH THIS CONDITION WILL HAVE REDUCED LOAD-CARRYING CAPACITY. IF THE CONDITION OCCURS WITHIN THE TERM LIMITS, DEALERS WILL REPLACE THE REAR SPRINGS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of two types of DEX-COOL 50/50 Premix are available through General Motors Service Parts Operations, one with bitterant and one without. Bitterant is a chemical that is added to products to make them smell or taste extremely bitter and is required in some states, such as California, Oregon, New Mexico, Colorado, and Vermont.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician vehicles with Regular Production Option Code HP2 may stall after shifting out of park quickly after a key crank. The 2-Mode Hybrid requires a certain amount of engine run time (1-2 seconds) from initial key crank before moving the gear shift indicator out of park. This is a normal condition and no parts should be replaced to try and resolve this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication informs the technician Polyalkylene Glycol is not compatible with the Hybrid Polyester oil. When vehicles with Hybrid Air Conditioning system have been injected with any commercially available Ultra Violet dye the system should be flushed of all system oil. Most ultra violet dyes contain Polyalkylene Glycol oil.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. TO PERFORM AN INSTANT UPDATE OF THE AMBIENT TEMPERATURE SENSOR, PRESS AND HOLD THE RECIRC BUTTON AND AIR CONDITIONING BUTTON ON THE HEATER-VENT-AIR CONDITIONING CONTROL HEAD SIMULTANEOUSLY. IT IS ALSO POSSIBLE TO PERFORM THIS BY USING A SCAN TOOL IN SPECIAL FUNCTION MODE AND SELECT INSTANT UPDATE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS UNKNOWN. DEALER WILL NEED TO FOLLOW DEALER TO THE GENERAL MOTORS SERVICE POLICIES AND PROCEDURES MANUAL SECTION 5.2.4 ODOMETER SERVICING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN EXHAUST FLUID QUALITY POOR ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID QUALITY RELATED CONCERNS. TECHNICIAN WILL INSPECT THE DIESEL EXHAUST FLUID FOR CONTAMINATION. TECHNICIAN SHOULD USE SERVICE INFORMATION FOR CONTAMINANTS IN DIESEL EXHAUST FLUID DIAGNOSIS AND USE SPECIAL TOOL J26568 OR EN50422 DIESEL EXHAUST FLUID REFRACTOMETER FOR FLUID TESTING.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS FOR DIAGNOSING AND REPAIRING VEHICLES WITH DIAGNOSTIC TROUBLE CODE P0C2B WITH OR WITHOUT P2797. TECHNICIAN SHOULD NOT REPLACE THE AUXILIARY TRANSMISSION FLUID PUMP. TECHNICIAN WILL FOLLOW PUBLISHED DIAGNOSIS INSPECT THE WIRING BETWEEN THE HPCM AND THE AUXILIARY TRANSMISSION FLUID PUMP CONTROL MODULE. IF THE WIRING TESTS OK WITH NO TERMINAL TENSION RELATED CONCERNS AT EITHER END OF THE CIRCUITS SUSPECT A POSSIBLE AUXILIARY TRANSMISSION FLUID PUMP CONTROL MODULE RELATED CONCERN.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon and a Diagnostic Trouble Code P0011. If the technician has followed Service Information Diagnostic Trouble Code for P0011and the root cause was not found the oil pressure at the oil pressure sender should be checked. Also the number 2 cam bearing should be inspected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SERVICE ENGINE SOON AND A DIAGNOSTIC TROUBLE CODE P0011. IF THE TECHNICIAN HAS FOLLOWED SERVICE INFORMATION DIAGNOSTIC TROUBLE CODE FOR P0011AND THE ROOT CAUSE WAS NOT FOUND THE OIL PRESSURE AT THE OIL PRESSURE SENDER SHOULD BE CHECKED. ALSO THE NUMBER 2 CAM BEARING SHOULD BE INSPECTED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set. If during diagnosis the tech has found that the Airflow Leak Equivalency Ratio or Induction System Leak Indication is above or below the specification the tech will have to carefully check for leaks in the air intake.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when dialing certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides additional information to the technician when replacing the Duramax Diesel head gasket. This is a supplement to procedure found in Service Information. The left and right cylinder head gaskets are not interchangeable and will block oil and coolant passages if installed incorrectly resulting in severe damage to the engine. Technician is not use any power sanding devices, wire brush or wheel as well as any chemical cleaning agents to clean the gasket surface. Leave the gaskets in the package until the surfaces are ready to install them. Do not set the gaskets on workbenches or tool boxes to avoid introduction of foreign debris. The cylinder head surface is not to be machined measure the head for warpage with a straight edge and feeler gauge replacing the head with warpage in excess of .1 millimeter. All M12 head bolts must be replaced however the M8 bolts can be reused. Install 2 head bolts secured at minimal torque to minimize the chance of introducing foreign material. Use a paint pen on the M12 bolts marking the head of each bolt indicating which of the 4 torque steps have been completed to prevent missing a step or doing a step twice.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician certain accessories are being made available through the Integrated Business Partner. For detailed manufacturer warranty information, technical support, or for possible product defects refer to the Electronic Parts Catalog part listing for contact information to contact the appropriate supplier.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Exhaust fluid range, exhaust fluid quality poor, service exhaust fluid system or service emission system driver information Center Messages
NHTSA source summary · Original PDF not reviewed by Recallfolio
Clunking Noise from Front of Vehicle During Turns and/or Bumps Some customers may comment on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps. This may be caused by a damaged stabilizer shaft frame bracket. There have been some cases in which the bracket is cracked, as shown. This condition has been found to be the result of insufficient welds between the bracket and frame rail. There have been some cases on older vehicles of corrosion affecting the bracket
NHTSA source summary · Original PDF not reviewed by Recallfolio
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of poor radio hands-free voice recognition performance or sound quality after OnStar upgrade.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.