2012 Chevrolet CRUZE Manufacturer communications & TSBs.Page 12
Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,816, ordered newest first. Dated records on this page: Jun 26, 2014–Oct 10, 2014.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Oct 10, 2014Service Bulletin/Repair Instructions
PIC6036
NHTSA communication ID: 10135321
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent engine misfire and a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0300, P0301, and/or P0304. Technician will need to follow published Service Information diagnostics first. If the Service Information diagnostics do not isolate a cause for this concern, inspect the inside of the fuel rail and/or fuel tank for fuel contamination. f fuel contamination is present, refer to the "Fuel System Cleaning" procedure in Service Information. Dealer will need to advise the customer to only use fuel from high quality high volume Top Tier fuel stations.
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
Source components: BACK OVER PREVENTION · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a noticeable volume difference between the front and rear speakers. Technician will test the customer?s concern on a like vehicle. If the comparison results are identical then no further repairs are necessary.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to replace the ignition cylinder if found that it has excessive wear which can cause the vehicle to power up or start when the key is put in the ignition with out turning it.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BUICK/CHEVROLET: VEHICLE POWERS UP, WHETHER KEY IN IGNITION OR LEFT IN IGNITION, WITH CRANKING AND/OR CRANKING OF THE ENGINE AND MAKES WARNING CHIME INOPERATIVE. MODEL 2012-15 ENCORE, CRUZE, SONIC, TRAX. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"12187C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE). CERTAIN VEHICLES THAT WERE SERVICED WITH AN INCORRECT CALIBRATION, MAY HAVE A CONDITION IN WHICH THE AUTOMATIC CRASH RESPONSE SYSTEM MAY NOT WORK AS INTENDED BECAUSE OF A SOFTWARE PROBLEM. THE AUTOMATIC CRASH RESPONSE SYSTEM IS INTENDED TO ENABLE THESE VEHICLES TO NOTIFY ONSTAR® IF THEY ARE INVOLVED IN CERTAIN TYPES OF CRASHES. THE SOFTWARE PROBLEM WE FOUND AFFECTS THE VEHICLES ABILITY TO NOTIFY ONSTAR® IN CRASHES THAT MEET THE SEVERITY PARAMETERS FOR AUTOMATIC CRASH NOTIFICATION BUT DO NOT TRIGGER AIRBAG DEPLOYMENT, SUCH AS CERTAIN REAR END CRASHES. IN CRASHES WITH AN AIRBAG DEPLOYMENT, THE AUTOMATIC CRASH RESPONSE SYSTEM WORKS AS DESIGNED. THIS CONDITION DOES NOT AFFECT THE DEPLOYMENT OF THE AIRBAGS OR THE SAFETY BELT PRETENSIONERS, WHICH REDUCE SLACK IN THE SAFETY BELT IMMEDIATELY AFTER IMPACT. THE AIRBAGS AND SAFETY BELT PRETENSIONERS WILL DEPLOY AS DESIGNED. A VEHICLE OCCUPANT WILL BE ABLE TO CONTACT AN ONSTAR® EMERGENCY ADVISOR BY PUSHING THE ONSTAR® EMERGENCY BUTTON. DEALERS ARE TO REPROGRAM THE SENSING AND DIAGNOSTIC MODULE (SDM)."
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO REPLACE THE 1-2-3-4 CLUTCH HOUSING IF THE CUSTOMERS CONCERN IS A BUMP, SURGE OR VIBRATION AT IDLE IN DRIVE AT A STOP.
Source components: POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY BULLETIN PROVIDES A PROCEDURE TO INSTALL A DEFLECTOR UNDER THE COWL TO CORRECT THE CUSTOMERS CONCERN OF A WATER LEAK DURING A HARD RAIN OR SNOW.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET/BUICK: NEAR CENTER POSITION, A STICK/SLIP OR NOTCHY FELLING IS FELT IN STEERING WHEEL, AFTER MAKING LANE CHANGES DURING A TIME ON HIGHWAY, DUE TO OVERCOMING AN INCREASE EFFORT OF RESIDUAL FRICTION INSIDE STEERING GEAR. MODEL 2011-12 CRUZE, VOLT, 2012 VERANO. *PE
Source components: STEERING: STEERING WHEEL/HANDLE BAR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET: VEHICLE ON AN INCLINE AND A SNOW MELT OFF OR HARD RAIN HAS OCCUR, WATER WOULD LEAK ONTO PASSENGER SIDE FLOOR, CAUSED BY RUNNING DOWN WINDSHIELD UNDER AIR INLET GRILLE PANEL TO BODY AIR INLET OF HVAC SYSTEM. MODEL 2011-2015 CRUZE. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to install a seat cushion lateral repair to correct the customers concern of the drivers and passenger seat moving laterally, clunking, squeaking, clicking, or shifting around while cornering.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to lube the clutch pedal pin and clutch pedal return spring to correct the customers concern of a squeaking clutch pedal.
Source components: EQUIPMENT · POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14417A - CUSTOMER SATISFACTION (REVISED SERVICE PROCEDURE). CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH THERE ARE NO EXTERNAL LEAKS PRESENT. SOME CUSTOMERS MAY HAVE NOTICED THAT THE COOLANT LEVEL WAS FULL WHEN THE VEHICLE WAS NEW BUT THE COOLANT LEVEL DECREASED OVER TIME. IF AIR WAS TRAPPED IN THE COOLING SYSTEM DURING THE COOLANT FILL PROCESS AT THE PLANT, THE COOLANT LEVEL MAY HAVE DECREASED OVER TIME AS THE TRAPPED AIR WAS PURGED FROM THE COOLING SYSTEM. DEALERS ARE TO INSPECT THE COOLING SYSTEM LEVEL AND FILL IT TO THE APPROPRIATE LEVEL IF IT IS LOW.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14417 - CUSTOMER SATISFACTION. CERTAIN VEHICLES EQUIPPED WITH THE 1.4L ENGINE (RPO LUJ OR LUV) MAY HAVE A CONDITION IN WHICH A LOW ENGINE COOLANT LEVEL MAY BE OBSERVED IN THE COOLANT RESERVOIR EVEN THOUGH THERE ARE NO EXTERNAL LEAKS PRESENT. SOME CUSTOMERS MAY HAVE NOTICED THAT THE COOLANT LEVEL WAS FULL WHEN THE VEHICLE WAS NEW BUT THE COOLANT LEVEL DECREASED OVER TIME. IF AIR WAS TRAPPED IN THE COOLING SYSTEM DURING THE COOLANT FILL PROCESS AT THE PLANT, THE COOLANT LEVEL MAY HAVE DECREASED OVER TIME AS THE TRAPPED AIR WAS PURGED FROM THE COOLING SYSTEM. DEALERS ARE TO INSPECT THE COOLING SYSTEM LEVEL AND FILL IT TO THE APPROPRIATE LEVEL IF IT IS LOW.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE ARE NO EXTERNAL LEAKS PRESENT THAT WOULD CAUSE LOW ENGINE COOLANT LEVEL IN COOLANT RESERVOIR. MODEL 2011-2014 CRUZE. *PE
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
Source components: AIR BAGS · ELECTRICAL SYSTEM · SEATS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
Source components: AIR BAGS · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The informational bulletin explains how items on the passenger seat may cause the PPS to chime or the passenger airbag light turns on if electronic devices or conductive objects are placed on the seat.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · SEATS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This PI provides an updated software calibration to the HVAC module for reducing the A/C solenoid valve power down time, a high pitch whine or buzzing noise may be heard from the engine compartment caused by extended solenoid valve operation after the vehicle was shut off.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This PI provides an updated software calibration to the HVAC module for reducing the A/C solenoid valve power down time, a high pitch whine or buzzing noise may be heard from the engine compartment caused by extended solenoid valve operation after the vehicle was shut off.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This PI provides an updated software calibration to the HVAC module for reducing the A/C solenoid valve power down time, a high pitch whine or buzzing noise may be heard from the engine compartment caused by extended solenoid valve operation after the vehicle was shut off.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Passenger Presence System (PPS) May Command Seat Belt Reminder Chime Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that the special tool EN-6009 will need to be used to remover and install the ignition module.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:IGNITION:MODULE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHEVROLET: WHEN SHIFTING, TRANSMISSION IS HARD TO SHIFT INTO GEAR, WOULD HAVE A GRINDING OR BINDING WHEN SHIFTING, THERE IS NOISE, CLUTCH ODOR OR SLIPPING OR A CLUTCH PEDAL NOISE, WHILE SHIFTING. MODEL 2012-2014 CRUZE, SONIC. *PE
Source components: POWER TRAIN:MANUAL TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GM: SOME CUSTOMERS MAY DESCRIBE 5 SLOW CHIMES FOR NO APPARENT REASON. CERTAIN OBJECTIVES PLACED ON THE FRONT SEAT MAY TRIGGER THE CHIMES. MODELS BUICK VERANO MY 2012-2014; MODEL BUICK ENCLAVE, LACROSSE, REGAL MY 2013-2014; CADILLAC ATS, CTS,SRX,XTS MY 2013-2014; CADILLAC ELR MY 2014; CHEVROLET CRUZE MY 2012-2014; CHEVROLET EQUINOX, MALIBU,TRAVERSE,VOLT MY 2013-2014; CHEVROLET IMPALA, IMPALA LIMITED, CAPRICE PPV, SS MY 2014; ACADIA, TERRAIN MY 2013-2014 *JS UPDATED 09/03/14*LJ
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.