2012 Audi Q5 Manufacturer communications & TSBs.Page 10
Original record summaries, dates and identifiers for this model-year. Records 901–1,000 of 1,281, ordered newest first. Dated records on this page: Sep 25, 2013–Dec 20, 2013.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Dec 20, 2013Service Bulletin/Repair Instructions
A011348 2033001-
NHTSA communication ID: 10121401
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 01 number 13-37 dated October 10, 2013. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer states that the steering feels stiff during turning. The condition occurs when the vehicle is stationary. The steering shaft needs to be updated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDI: WHEN VEHICLE IS STATIONARY, THE STEERING WILL FEEL STILL WHEN TURNING AND THE STEERING SHAFT NEEDS TO BE UPDATED WITH IMPROVED INTERMEDIATE STEERING SHAFT. MODEL 2009-2014 A4, A5, A5 CAB, Q5. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-38 dated November 15, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 44 number 12-32 dated August 2, 2012. Wheel bolt requires torque adjustment. Torque sticks, torque extension bars, and impact guns/wrenches are not approved by Audi of America, Inc., and should not be used to apply torque to wheel bolts. Always use a calibrated torque wrench to attain the correct wheel bolt torque and follow the proper wheel tightening procedure as outlined in Elsa. Proper use of a calibrated torque wrench ensures that all wheel bolts are tightened equally and reduces the chances of repeat repairs. Using methods other than a calibrated torque wrench to attain correct wheel bolt torque may lead to problems.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDI: ON CERTAIN VEHICLES, USE CALIBRATED TORQUE WRENCH AND NOT TORQUE STICKS, TORQUE EXTENSION BARS AND IMPACT GUNS/WRENCHES NOT APPROVED FOR USAGE ON WHEEL BOLTS BY MANUFACTURER, THAT CAN CAUSE DAMAGE TO BRAKE, STEERING WHEEL, HUB. MODEL 1995-2014 ALL. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PROVIDED REGARDING WARRANTY EXTENSION ON CARBON BUILDUP REMOVAL, ENGINE CYLINDER HEAD SECONDARY AIR PORTS. MODELS 2009-2012. NO MODEL PROVIDED. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
Incorrect tolerances of cruise control ?Set? button. Cruise control deactivates sporadically or cannot be activated. A new set speed cannot be saved. ?Set? button on cruise control stalk does not work.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 64 number 13-26 dated June 7, 2013. The customer may report hearing noises when operating the window or noises from inside the door when driving on rough roads. When the window is lowered, it collides with the clip that holds the window guide cable. This causes the clip to open and contact the window during operation, or to rattle when the vehicle is driven on rough roads.
Source components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer reports hearing a rattling or knocking noise when the car is driven over bumps or uneven road surfaces. The noise is noticed after the car has been driven for a while and is warmed-up, and when the temperature outside is warm. The condition can be duplicated if the brakes are applied while the car is driven over bumps. High ambient temperatures at the hydraulic guide links cause the noise.
Source components: SERVICE BRAKES, HYDRAULIC · SUSPENSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 27 number 13-17 dated April 5, 2013. Cruise control deactivates sporadically or cannot be activated. A new set speed cannot be saved. ?Set? button on cruise control stalk does not work. DTCs are present in the vehicle. Incorrect tolerances of cruise control ?Set? button.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Ignition lock faulty" message is displayed in the driver information display with the symbol shown at right. DTCs are stored in the comfort system central control unit. The "ignition lock faulty" message can be triggered by many different DTC entries. Presence of the message does not indicate that the ignition switch is faulty; the message typically has a different root cause. Replacing the ignition switch before completing GFF test plans typically does not correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 44 number 13-42 dated September 27, 2013. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair Authorization on this topic.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-37 dated November 4, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer complains of hearing a creaking or knocking noise from the front of the vehicle when the vehicle is twisted, such as when being driven into or out of a driveway. The customer may describe the location of the noise source as the front suspension area. This type of noise may be caused by the contact between the hood height adjustment stop buffers and the lock carrier. While noises originating from the front of the vehicle may have a number of causes, the repair described below will eliminate this possible cause.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 19 number 13-44 dated July 18, 2013. Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This communication is to inform you of upcoming Update 28G6. There are 79,232 Audi vehicles affected in the U.S. by this Update. Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument cluster due to the presence of specific fault codes caused by this component. Inspect and replace ignition coils as required.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument cluster due to the presence of specific fault codes caused by this component. This Update is in effect until removed. Procedure is valid only for vehicles that show the 28G6 code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. A faulty ignition coil can result in rough idling or reduced driving power and, in turn, cause the Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 57 number 13-92 dated August 1, 2013. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Under certain conditions, permanent mode $0A DTC codes concerning the fuel pump power stage module may remain visible after the vehicle?s OBD system has run the proper monitors successfully to allow the DTC to be erased by the system, after a proper repair. This software malfunction may cause vehicle to not pass IM inspection programs. This software update eliminates specific permanent DTC codes stored in mode $0A of the ECM. All other DTC storage functions remain unaffected. This Update is in effect until removed. Procedure is valid only for vehicles that show the 24AD code in the ElsaWeb Campaign/Action Information screen on the day of repair. Vehicle must be within the Federal Emissions Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 74 number 13-11 dated September 13, 2013. The customer may complain that the seat heating temperature is too low or that it takes too long to heat up. From model year 2012, an additional row of fastening features were added to improve the fit of the leather seat covers on the basic and sports seats. As a consequence of this change, the temperature sensor within the seat was moved to a location that is more sensitive to heat. As a result, the control limit is reached too early and the heat is reduced before the seating surface reaches the correct temperature.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 72 number 13-05 dated September 5, 2013. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 69 number 12-25 dated April 25, 2012. After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model?s SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when the module was replaced. The control module cannot be coded until the SVM code has been executed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 13-06 dated September 12, 2013. Customer reports sound system ?pops? and loses audio for a few seconds (for vehicles with base sound system) or sound system loses audio for a few seconds and returns on its own (for vehicles with Bose or Bang & Olufsen sound system). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. HD radio does not output in Stereo. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the MMI control panel in the center console. Continual improvements to MMI software provides solutions to issues experienced in the field.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 01 number 13-24 dated August 20, 2013. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. MIL is not illuminated. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 27 number 12-13 dated March 22, 2012. The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-34 dated September 30, 2013. The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 27 number 12-10 dated February 13, 2012. Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-32 dated September 26, 2013. The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-27 dated April 8, 2013. Wind noise is heard by the customer at highway speeds. Air flows through the exterior rear view mirror housing at the seam where the turn signal lamp meets the housing. This causes a high-frequency whistling tone.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 51 number 13-06 dated August 9, 2013. Instructions for vehicle inspection, protection removal, and detailing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol lights up. This Update is in effect until removed. This Update is in effect until removed. Vehicle must be within the New Vehicle Limited Warranty. Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. Procedure must be performed on applicable vehicles in dealer inventory prior to sale. When making minor steering movements while driving in a straight line in Audi vehicles with electromechanical power steering manufactured within a specific period, the customer may occasionally perceive slight irregularities with the assistance provided by the power steering. This phenomenon mainly occurs when the temperature is around the freezing point. This is a comfort-related issue; therefore no warning symbol lights up.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 44 number 13-36 dated February 18, 2013. This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration in one or both of the following circumstances: * When driving at highway speeds from 55 - 80 mph (88 - 128 km/h). * When applying low brake pedal pressure with minor slow down. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 17 number 11-24 dated November 11, 2011. Electronic oil consumption measurement - Repair Authorization Model Year 2012. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine, and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner?s Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, and the ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. Utilizing the advanced sensor technology integrated in the 2009> B8 platform (A4, allroad, A5, A5 Cabriolet, A6, and Q5) equipped with the 2.0 TFSI (CAEB, CPMA) engine, it is possible to measure oil consumption electronically via a Guided Function test plan. The electronic oil consumption measurement will only function on the 2.0 TFSI engine with engine code CAEB and CPMA.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This communication is to inform you of that Update 48K8 has been revised to include a warning to ensure that the Bluetooth function of the scan tool must be physically switched off prior to performing this Update. The revised Update will be visible in ElsaWeb and ServiceNet on or about September 27, 2013. Please ensure your technicians are made aware of this new information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-31 dated June 12, 2013. The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Seat memory function does not work. DTCs are stored. In the event of a voltage fluctuation in the vehicle power system, the software of the seat adjustment module fails.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various features in the rear passenger compartment are inoperative. Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 97 number 13-35 dated March 27, 2013. Steering wheel does not lock. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. There are DTC entries present in the system (either static or sporadic). DTCs are stored in the ABS control module. This condition does not result in any drivability concerns. The steering system is fully connected. The insulation for the ABS wheel speed sensor is damaged in production. Over time, this can lead to corrosion on the wires and restricted functions with the ABS control module. Only the wires in the left bulkhead grommet are affected.