The vehicle dossier US · 2012
2012 Audi
Q5Problems & recalls
168 distinct owner reports in the NHTSA snapshot. Air bags appears in 85 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 168 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 15 years with reports.
71,000 miles is the median among 60 reports with usable mileage. The middle half spans 49,000–97,922 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
6 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 18V818000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Manufacturer’s stated response
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Manufacturer campaign: 20BJ
Read campaign 18V818000 at NHTSAAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 18V082000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Manufacturer’s stated response
Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Manufacturer campaign: 69R6
Read campaign 18V082000 at NHTSAAIR BAGS:SIDE/WINDOWCampaign 17V001000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Manufacturer’s stated response
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Manufacturer campaign: 69P1
Read campaign 17V001000 at NHTSAFUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPCampaign 16V660000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Manufacturer’s stated response
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Manufacturer campaign: 20W9
Read campaign 16V660000 at NHTSAAIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 16V078000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Manufacturer’s stated response
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Read campaign 16V078000 at NHTSAVISIBILITY:SUN/MOON ROOF ASSEMBLYCampaign 12V299000
Reported concern
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.
Manufacturer’s stated response
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
Manufacturer campaign: 60B2/L3
Read campaign 12V299000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
1,281 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
TSB_2074436_3This bulletin provides information when the horn sound quality is poor.NHTSA ID 11036917
This bulletin provides information when the horn sound quality is poor.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036917 at NHTSATSB_2069904_3This bulletin provides information for all models regarding brake sounds.NHTSA ID 11036911
This bulletin provides information for all models regarding brake sounds.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036911 at NHTSATSB_2069078_4This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).NHTSA ID 11036909
This bulletin provides information on the zirconium insercts in the brake piston (ceramic brakes only).
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036909 at NHTSATSB_2079732_2This bulletin provides information when there is a paint issue on alloy wheels.NHTSA ID 11036934
This bulletin provides information when there is a paint issue on alloy wheels.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036934 at NHTSATSB_2075120_3This bulletin provides information about the general approach for brake vibration concerns.NHTSA ID 11036921
This bulletin provides information about the general approach for brake vibration concerns.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036921 at NHTSATSB_20741717_15This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.NHTSA ID 11036915
This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.
Components: VISIBILITY/WIPER. Confirm detailed applicability in the original document.
Source record 11036915 at NHTSATSB_2072304_4This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.NHTSA ID 11036914
This bulletin provides information when there is an ABS/ESC speed sensor implausible signal.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036914 at NHTSATSB_2082846_1This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.NHTSA ID 11035854
This bulletin provides a statement regarding the bottleneck of supply for VW approved oil types VW 504.00 and VW 507.00.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035854 at NHTSATSB_2073282_1This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.NHTSA ID 11035809
This bulletin provides information when there is a film/visible rings on the clear glass cover of the headlight when the dipped beam is switched on.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11035809 at NHTSASM 01-2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.NHTSA ID 11035797
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11035797 at NHTSATSB_2059335_7This bulletin provides information when there are noises from the area around the instrument cluster.NHTSA ID 11034643
This bulletin provides information when there are noises from the area around the instrument cluster.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11034643 at NHTSATSB_2028985_13This bulleitn procides informaiton when tehre is a transmission warning mssage in the instrument cluster; P074100 is stored in the TCM.NHTSA ID 11034639
This bulleitn procides informaiton when tehre is a transmission warning mssage in the instrument cluster; P074100 is stored in the TCM.
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11034639 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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