2010 Audi Q5 Manufacturer communications & TSBs.Page 8
Original record summaries, dates and identifiers for this model-year. Records 701–800 of 996, ordered newest first. Dated records on this page: Aug 1, 2013–Nov 15, 2013.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Nov 15, 2013Service Bulletin/Repair Instructions
28 13 22 2028419
NHTSA communication ID: 10210623
NHTSA source summary · Original PDF not reviewed by Recallfolio
Before a replacement electronic steering column lock control unit, J764, is installed, the software of the access start authorization control unit, J393, must be updated due to a diagnostic software error that prevents the DTC from being cleared.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-37 dated November 4, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 96 number 12-28 dated January 27, 2012. DTC is present in the access start authorization control unit, J393 (address word 05), and cannot be cleared. The original electronic steering column lock control unit, J764, is installed. The original control unit has never been replaced. A replacement electronic steering column lock control unit, J764, has been installed. Before a replacement electronic steering column lock control unit, J764, is installed, the software of the access start authorization control unit, J393, must be updated due to a diagnostic software error that prevents the DTC from being cleared.
Source components: STEERING:COLUMN · STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 19 number 13-44 dated July 18, 2013. Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during production. To prevent theft of the DVD during transportation, the eject button of the navigation drive is disabled. The navigation system itself (e.g., route guidance) functions as specified. The eject buttons of vehicles without DVD-based navigation systems are not disabled during production, but could behave as described in the Condition section of this bulletin. The eject button can be enabled through Guided Fault Finding.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and the seam at the mirror base. The modifications explained in the Service section of this bulletin will effectively mitigate the wind noise symptom for the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This communication is to inform you of upcoming Update 28G6. There are 79,232 Audi vehicles affected in the U.S. by this Update. Rough idle or reduced driving power and, in turn, an illuminated Malfunction Indicator Lamp (MIL) on the instrument cluster due to the presence of specific fault codes caused by this component. Inspect and replace ignition coils as required.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 57 number 13-92 dated August 1, 2013. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).
NHTSA source summary · Original PDF not reviewed by Recallfolio
The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 72 number 13-05 dated September 5, 2013. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 72 number 13-08 dated September 10, 2013. The rear center seat rattles at the backrest latching mechanism. The rear center seat release handle for folding the center seat backrest flat does not function. The rod between the rear center backrest latch and the release lever is detached. After the rod detaches and the center backrest is latched to the rear backrest on the driver?s side, the center backrest cannot be folded flat independent from the driver?s side rear backrest. The loose connection inside the latching mechanism can create noises from the rear center seat when the vehicle is driven over rough roads.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 69 number 12-25 dated April 25, 2012. After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model?s SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when the module was replaced. The control module cannot be coded until the SVM code has been executed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 01 number 13-24 dated August 20, 2013. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. MIL is not illuminated. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 27 number 12-13 dated March 22, 2012. The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-34 dated September 30, 2013. The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 27 number 12-10 dated February 13, 2012. Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts. When the InCharge 940 is used as a battery charger in manual mode, the battery condition test is not performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-32 dated September 26, 2013. The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-27 dated April 8, 2013. Wind noise is heard by the customer at highway speeds. Air flows through the exterior rear view mirror housing at the seam where the turn signal lamp meets the housing. This causes a high-frequency whistling tone.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 44 number 13-36 dated February 18, 2013. This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration in one or both of the following circumstances: * When driving at highway speeds from 55 - 80 mph (88 - 128 km/h). * When applying low brake pedal pressure with minor slow down. The vibrations felt by the customer could be a result of the harmonic vibrations caused by the radial force variation (RFV) of the tires.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 66 number 13-31 dated June 12, 2013. The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 57 number 13-88 dated May 9, 2013. The outer door seals have become partially detached. Loss of adhesion between the door structure and door seal due to a flaw in the attachment process in production.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various features in the rear passenger compartment are inoperative. Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 97 number 13-35 dated March 27, 2013. Steering wheel does not lock. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. There are DTC entries present in the system (either static or sporadic). DTCs are stored in the ABS control module. This condition does not result in any drivability concerns. The steering system is fully connected. The insulation for the ABS wheel speed sensor is damaged in production. Over time, this can lead to corrosion on the wires and restricted functions with the ABS control module. Only the wires in the left bulkhead grommet are affected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 90 number 10-14 dated August 10, 2010. Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 40 number 12-23 dated May 14, 2012. Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle is new. The volume and occurrence of the noise will dissipate after a short break-in period.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 40 number 10-04 dated April 1, 2010. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber. As a result of a leak because the shock absorber is damaged. As a result of residue from when the shock was filled during production, or of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 11-28 dated December 9, 2011. Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 24 number 12-28 dated April 24, 2012. MIL on. DTC P0234 (Turbo/Super Charger Overboost Condition) is stored in the engine control module, J623 (address word 01). No other DTCs are stored. DTC P0234 can be set inadvertently by the software application. DTC P0234 can be set with an actual cause in combination with loss of engine power and low/uneven engine performance, based on charge pressure control.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer complains that rattling or engine noise can be heard in the passenger compartment. The plastic sleeve of the intermediate steering shaft can slip towards the universal joint (mounting of the power steering rack), causing rattling or engine noise that can be heard in the passenger compartment. Improved production process.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 01 number 13-73 dated March 7, 2013. The engine warning light is on after engine replacement. The engine is not running roughly. However, the engine control module, J623 (01), is storing one or more of the following engine misfire fault codes: DTCs P0300 - P0304. The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 48 number 12-30 dated June 25, 2012. Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have shown that there is no fault in material or workmanship.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 12-49 dated July 31, 2012. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 87 number 13-41 dated May 30, 2013. Moisture in the driver or front passenger foot well. Due to a faulty and/or incorrectly installed condensation drain hose, condensation from the evaporator could enter the front foot well areas through a gap between the body and the sealing surface of the drain hose.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 72 number 10-01 dated April 23, 2010. The rear center seat rattles at the backrest latching mechanism. The rear center seat release handle for folding the center seat backrest flat does not function. The rod between the rear center backrest latch and the release lever is detached. After the rod detaches and the center backrest is latched to the rear backrest on the driver?s side, the center backrest cannot be folded flat independent from the driver?s side rear backrest. The loose connection inside the latching mechanism can create noises from the rear center seat when the vehicle is driven over rough roads.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 72 number 12-04 dated November 30, 2012. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 10 number 10-02 dated September 14, 2010. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust down-pipes, turbocharger, supercharger, and/or intercooler. If these pieces are not removed prior to the installation and operation of the replacement engine, the pieces may be drawn into the combustion chamber, which can cause a knocking noise and subsequent serious engine damage.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 91 number 11-20 dated October 21, 2011. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises. The radio tuner or other control modules may be affected by electromagnetic interference from aftermarket electronic devices.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 87 number 13-43 dated July 12, 2013. Air conditioning is inoperative. The HVAC blower functions normally. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 48 number 13-46 dated July 22, 2013. Customer hears squeaking noises when turning or maneuvering the steering wheel. The folds of the outer CV joint rubber boots can touch each other when the steering wheel is turned.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 01 number 13-01 dated May 29, 2013. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Windshield is streaked, has a snakeskin appearance, or its surface feels rough. Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
NHTSA source summary · Original PDF not reviewed by Recallfolio
As part of Audi's ongoing commitment to our environment, Audi is extending the Emissions Control Systems Warranty to cover cleaning of the engine cylinder head secondary air ports to remove carbon buildup under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date for certain 2009-12 Model Year Audi vehicles with 3.2L engine, and certain 2009-2013 Model Year Audi vehicles with 3.0T engines. The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original purchaser or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car, on the date such vehicle was first placed in service. The warranty extension is fully transferable to subsequent owners. Audi has determined that under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary airports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of the on-board diagnostic system. In some locales, an illuminated MIL could cause the vehicle to fail an IM emissions inspection, vehicle registration application could be denied. Audi will diagnose, and if necessary clean the engine cylinder head secondary air ports to remove the carbon buildup at no cost to the customer as long as the vehicle is within the time and mileage limits of the warranty extension. This warranty extension covers only the diagnosis and cleaning of the cylinder head secondary air ports to remove the carbon buildup. Reimbursement is applicable only to the repairs described in this Warranty Bulletin.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audi has determined that, under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary air ports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of your on-board diagnostic system. Please refer to your owner's manual for additional information about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause your vehicle to fail an IM emissions inspection, and your vehicle registration application could be denied. Please be aware that other conditions (unrelated to the issue described in this letter) may cause the MIL in your vehicle to illuminate. Customers should be prepared to cover all diagnosis and repair costs for these other, unrelated conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MMI system is sporadically inoperative or freezes. No audio from all audio sources (for vehicles with base sound system) or no audio from AM, FM, and satellite radio (for vehicles with Bose or Bang & Olufsen sound system). This TSB does not apply to vehicles with a separate amplifier and the complaint "no audio from all audio sources." Bluetooth is inoperative or loses connection. Bluetooth phone does not download contacts and/or call stacks. Satellite radio band is not available in band selection screen. Satellite radio presets sporadically disappear. When starting the 3G MMI system, the start screen does not appear and only the time is shown. This bulletin only applies to vehicles with Navigation Plus (PR Number 8DY). The applicable vehicles can be clearly identified by the controller located in the center console. Continual improvements to MMI software provides solutions to issues experienced in the field.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 48 number 13-45 dated July 10, 2013. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Listen to the attached audio file for example of the noise. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Supersedes Technical Service Bulletin Group 57 number 11-49 dated August 8, 2011. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle "locked itself". The lock command history is stored in the convenience system control module (J393).