2016 Toyota TACOMA Manufacturer communications & TSBs.Page 4
Original record summaries, dates and identifiers for this model-year. Records 301–400 of 410, ordered newest first. Dated records on this page: May 22, 2015–Jul 27, 2017.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jul 27, 2017Service Bulletin/Repair Instructions
SET-TSB-17-007
NHTSA communication ID: 10116436
NHTSA source summary · Original PDF not reviewed by Recallfolio
Southeast Toyota Accessory LED Fog & DRL 2 in 1 light inoperative. Provide Accessory lamp diagnostics and manufacturing date inspection information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency (EPA) Licensed Hazardous Waste Transportation and Disposal facilities.
Source components: AIR BAGS · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 - 2017 model year Tacoma vehicles, after being parked for an extended period of time in inclement winter weather, may exhibit an intermittent or abnormal windshield wiper operation when initially turned on due to snow or sleet accumulation under the cowl louver.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 ? 2017 model year Tacoma vehicles equipped with a tonneau cover now have a replacement strap available (see Figure 1). Previously, if the strap was cut or damaged, it was a non-serviceable part. APPLICABLE WARRANTY ? This repair is covered under the Toyota Basic Warranty. This warrantyis in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date. ? Warranty application is limited to occurrence of the specified condition described in this bulletin
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Toyota repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE: April 4, 2017 Rev2: Applicability has been updated to include 2017 model year Prius Prime vehicles. The Introduction has been updated to include new software changes. Some 2016 ? 2017 model year applicable vehicles equipped with Entune? Audio (version 01013E) / Entune? Audio Plus (version 010156 or 01015C) / Entune? Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of the following conditions: ? Head unit rebooting at a specific location. ? Abnormal destination search operation. ? Rebooting caused by no songs on the USB connected iPhone. ? One time reboot after ACC-ON. ? Audio stays muted after the key is cycled.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles. On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience greyed out buttons or inactive screens (lockouts) while driving. This is to promote safe driving practices and reduce the amount of distractions while driving. These lockouts can?t be deactivated or defeated through any settings. The following is a list of common lockouts, however, this is not a complete list of lockouts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: ?16-17MY Tacoma customers may complain about a squeak noise from rear leaf springs when vehicle experiences any up and down movement. Sand, dirt and/or debris may enter the space between the silencer pad and contact surface of the leaf spring. When the vehicle rear suspension experiences any movement, friction is caused between the silencer pad and spring components, which may result in a squeak noise.
Source components: BACK OVER PREVENTION · SUSPENSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 ? 2017 model year Tacoma vehicles equipped with the 6 speed manual transmission (RC62F) may exhibit a high pitch whine noise when driving in 5th or 6th gear. A NEW heat insulator is available to address this condition.
Source components: BACK OVER PREVENTION · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE January 31, 2017 Rev1: Applicability has been updated to include 2017 model year Tacoma vehicles. Any previous printed versions of this bulletin should be discarded. Some 2016 ? 2017 model year Tacoma vehicles may exhibit a howling or whistling noise from the front lower control arms at speeds of about 25 ? 45 mph. The noise may be more noticeable when cross winds are present. Follow the procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 15, 2016 Rev1: The Applicability, Introduction, Parts Information, and Calibration Information sections have been updated. Any previous printed versions of this bulletin should be discarded.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 model year Tacoma vehicles may exhibit a condition where the trip meters may intermittently reset. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE October 14, 2016 Rev1: Applicability has been updated to include 2017 model year Prius V vehicles. Any previous printed versions of this bulletin should be discarded.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 model year applicable vehicles equipped with Entune Audio (version 01013E) / Entune Audio Plus (version 010156 or 01015C) / Entune Premium Audio (version 010171 or 010170 or 01017D) may exhibit one or more of the following conditions: *Head unit rebooting at a specific location. *Abnormal destination search operation. *Rebooting caused by no songs on the USB connected iPhone. *One time reboot after ACC-ON. *Audio stays muted after the key is cycled.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2016 MODEL YEAR APPLICABLE VEHICLES EQUIPPED WITH ENTUNE AUDIO (VERSION 01013E) / ENTUNE AUDIO PLUS (VERSION 010156 OR 01015C) / ENTUNE PREMIUM AUDIO (VERSION 010171 OR 010170 OR 01017D) MAY EXHIBIT ONE OR MORE OF THE FOLLOWING CONDITIONS: *HEAD UNIT REBOOTING AT A SPECIFIC LOCATION. *ABNORMAL DESTINATION SEARCH OPERATION. *REBOOTING CAUSED BY NO SONGS ON THE USB CONNECTED IPHONE. *ONE TIME REBOOT AFTER ACC-ON. *AUDIO STAYS MUTED AFTER THE KEY IS CYCLED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 model year Tacoma vehicles equipped with a 2GR engine and 6 speed manual transmission may exhibit difficulty when shifting out of 5th or 6th gear after driving for an extended period of time. Follow the Repair Procedure in the bulletin to address this condition.
Source components: POWER TRAIN · POWER TRAIN:MANUAL TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2016 MODEL YEAR TACOMA VEHICLES EQUIPPED WITH A 2GR ENGINE AND 6 SPEED MANUAL TRANSMISSION MAY EXHIBIT DIFFICULTY WHEN SHIFTING OUT OF 5TH OR 6TH GEAR AFTER DRIVING FOR AN EXTENDED PERIOD OF TIME. FOLLOW THE REPAIR PROCEDURE IN THE BULLETIN TO ADDRESS THIS CONDITION.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 model year Tacoma vehicles equipped with the 2GR engine and the AC60 6-speed automatic transmission may exhibit one or more of the following shift feeling concerns: *Delayed engagement Park to Drive or Reverse to Drive. *Harsh 1st - 2nd upshift. *Delayed upshift when using cruise control. The Engine Control Module (ECM, SAE term: Powertrain Control Module/PCM) calibration has been revised to address this condition.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2016 MODEL YEAR TACOMA VEHICLES EQUIPPED WITH THE 2GR ENGINE AND THE AC60 6-SPEED AUTOMATIC TRANSMISSION MAY EXHIBIT ONE OR MORE OF THE FOLLOWING SHIFT FEELING CONCERNS: *DELAYED ENGAGEMENT PARK TO DRIVE OR REVERSE TO DRIVE. *HARSH 1ST - 2ND UPSHIFT. *DELAYED UPSHIFT WHEN USING CRUISE CONTROL. THE ENGINE CONTROL MODULE (ECM, SAE TERM: POWERTRAIN CONTROL MODULE/PCM) CALIBRATION HAS BEEN REVISED TO ADDRESS THIS CONDITION.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2016 MODEL YEAR TACOMA VEHICLES EQUIPPED WITH THE 2GR ENGINE AND THE AC60 6-SPEED AUTOMATIC TRANSMISSION MAY EXHIBIT ONE OR MORE OF THE FOLLOWING SHIFT FEELING CONCERNS: *DELAYED ENGAGEMENT PARK TO DRIVE OR REVERSE TO DRIVE. *HARSH 1ST - 2ND UPSHIFT. *DELAYED UPSHIFT WHEN USING CRUISE CONTROL. THE ENGINE CONTROL MODULE (ECM, SAE TERM: POWERTRAIN CONTROL MODULE/PCM) CALIBRATION HAS BEEN REVISED TO ADDRESS THIS CONDITION.
Source components: POWER TRAIN · POWER TRAIN:MANUAL TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TAP has identified the potential for routing issues that allow the ABS wire to be pinched between its retention bracket and the coil spring at full steering lock.
Source components: ELECTRICAL SYSTEM · SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT · STEERING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: In some 2016 MY Tacoma vehicles, customers may experience a vibration feeling when braking or on deceleration. This can occur at various speeds or pedal application forces.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: IN SOME 2016 MY TACOMA VEHICLES, CUSTOMERS MAY EXPERIENCE A VIBRATION FEELING WHEN BRAKING OR ON DECELERATION. THIS CAN OCCUR AT VARIOUS SPEEDS OR PEDAL APPLICATION FORCES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 model year Tacoma vehicles may exhibit a howling or whistling noise from the front lower control arms at speeds of about 25 ? 45 mph. The noise may be more noticeable when cross winds are present. Follow the procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: ON SOME VEHICLES, WHEN RAPGARD IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE. THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD. THESE WRINKLES SOMETIMES TRAP WATER AND CAUSE THE PAINT TO STAIN FROM THE TRAPPED MOISTURE, ESPECIALLY ON HORIZONTAL SURFACES, SUCH AS THE HOOD, ROOF, AND TRUNK. STAINS CAN BE REMOVED BY HEATING THE STAINED SURFACE TO REMOVE THE TRAPPED MOISTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience a stuck in 4HI or 4LO condition due to a damaged transfer case actuator. After replacing the actuator, the normal operating condition is restored. Investigation of recovered parts show that damage is due to improper shifting pattern from N to D during 4LO entering/exiting operation.
Source components: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: SOME CUSTOMERS MAY EXPERIENCE A STUCK IN 4HI OR 4LO CONDITION DUE TO A DAMAGED TRANSFER CASE ACTUATOR. AFTER REPLACING THE ACTUATOR, THE NORMAL OPERATING CONDITION IS RESTORED. INVESTIGATION OF RECOVERED PARTS SHOW THAT DAMAGE IS DUE TO IMPROPER SHIFTING PATTERN FROM N TO D DURING 4LO ENTERING/EXITING OPERATION.
Source components: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may exhibit a fluid leak from the rear differential carrier to axle housing gasket. The differential may exhibit noise or the fasteners may be loose.
Source components: POWER TRAIN · POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may exhibit an error message when trying to perform a radio software update: "Unable to update the software. Please try again later." If the following screen is seen, follow the directions below.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: SOME VEHICLES MAY EXHIBIT AN ERROR MESSAGE WHEN TRYING TO PERFORM A RADIO SOFTWARE UPDATE: "UNABLE TO UPDATE THE SOFTWARE. PLEASE TRY AGAIN LATER." IF THE FOLLOWING SCREEN IS SEEN, FOLLOW THE DIRECTIONS BELOW.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY PAIRING THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMERS PHONE, SUCH AS THE ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMERS PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR IF THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY. CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFERENCE DOCUMENTS SECTIONS. THIS CHANGE HAS OCCURRED TO HELP SPEED UP THE UPDATING PROCESS OF THIS DOCUMENT. "
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 model year Tacoma vehicles equipped with Blind Spot Monitor may exhibit a Blind Spot Monitor Warning message with Diagnostic Trouble Code (DTC) C1AB2 Short to GND in Outer Mirror Indicator (Master) or C1AB3 Short to GND in Outer Mirror Indicator (Slave) stored. Follow the Repair Procedure in this bulletin to address this condition.
Source components: LANE DEPARTURE: BLIND SPOT DETECTION · VISIBILITY:REARVIEW MIRRORS/DEVICES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2016 MODEL YEAR TACOMA VEHICLES EQUIPPED WITH BLIND SPOT MONITOR MAY EXHIBIT A BLIND SPOT MONITOR WARNING MESSAGE WITH DIAGNOSTIC TROUBLE CODE (DTC) C1AB2 SHORT TO GND IN OUTER MIRROR INDICATOR (MASTER) OR C1AB3 SHORT TO GND IN OUTER MIRROR INDICATOR (SLAVE) STORED. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION.
Source components: LANE DEPARTURE: BLIND SPOT DETECTION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State of Charge (SOC) of the vehicle?s battery while in stock and assure proper State of Charge (SOC) at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, all dealers should check battery State of Charge (SOC) and recharge, if necessary, within 48 hours of delivery to customers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"A BATTERY IN A STORED VEHICLE IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. THESE CONDITIONS INCLUDE STORAGE PERIOD, TEMPERATURE, PARASITIC DRAIN, AND BATTERY LOAD. BECAUSE OF THESE FACTORS, BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE. AS A MATTER OF POLICY, TOYOTA DOES NOT PROVIDE BATTERY WARRANTY COVERAGE FOR DISCHARGED AND/OR FAILED BATTERIES DUE TO LACK OF MAINTENANCE. IT IS THE DEALERS RESPONSIBILITY TO MAINTAIN THE SPECIFIED STATE OF CHARGE (SOC) OF THE VEHICLES BATTERY WHILE IN STOCK AND ASSURE PROPER STATE OF CHARGE (SOC) AT DELIVERY. TO ELIMINATE CUSTOMER SERVICE CONCERNS DUE TO AN UNDERCHARGED BATTERY DURING THE FIRST FEW WEEKS OF OWNERSHIP, ALL DEALERS SHOULD CHECK BATTERY STATE OF CHARGE (SOC) AND RECHARGE, IF NECESSARY, WITHIN 48 HOURS OF DELIVERY TO CUSTOMERS."
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: TMS has discovered the current engine active test ?Control the Injection Mode? is not operating as desired when controlling the direct injectors manually on 2GR-FKS engines. When direct injection is started and then stopped using the active test, current ECU logic does not turn off the direct injectors and can cause DTCs P017200, P017500 and P0160300. In order to avoid this condition, technicians should raise engine RPM when changing from Direct Injection active test to Port Injection active test. Use the recommended procedure below to avoid this concern while testing injection mode of 2GR-FKS equipped vehicles. NOTE: If the active test is used multiple times without using this procedure to raise engine RPM, it may be necessary to reset learning values for fuel trim and Air to Fuel ratio before returning vehicle to customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: For customer concerns of no or poor outgoing sound from the Bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TT: TMS HAS DISCOVERED THE CURRENT ENGINE ACTIVE TEST CONTROL THE INJECTION MODE IS NOT OPERATING AS DESIRED WHEN CONTROLLING THE DIRECT INJECTORS MANUALLY ON 2GR-FKS ENGINES. WHEN DIRECT INJECTION IS STARTED AND THEN STOPPED USING THE ACTIVE TEST, CURRENT ECU LOGIC DOES NOT TURN OFF THE DIRECT INJECTORS AND CAN CAUSE DTCS P017200, P017500 AND P0160300. IN ORDER TO AVOID THIS CONDITION, TECHNICIANS SHOULD RAISE ENGINE RPM WHEN CHANGING FROM DIRECT INJECTION ACTIVE TEST TO PORT INJECTION ACTIVE TEST. USE THE RECOMMENDED PROCEDURE BELOW TO AVOID THIS CONCERN WHILE TESTING INJECTION MODE OF 2GR-FKS EQUIPPED VEHICLES. NOTE: IF THE ACTIVE TEST IS USED MULTIPLE TIMES WITHOUT USING THIS PROCEDURE TO RAISE ENGINE RPM, IT MAY BE NECESSARY TO RESET LEARNING VALUES FOR FUEL TRIM AND AIR TO FUEL RATIO BEFORE RETURNING VEHICLE TO CUSTOMER."
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: FOR CUSTOMER CONCERNS OF NO OR POOR OUTGOING SOUND FROM THE BLUETOOTH SYSTEMS THERE ARE DIAGNOSTICS IN THE REPAIR MANUAL WHICH CAN BE PERFORMED TO DIAGNOSE THE CONDITION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for Echo or excessive background noise.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: SOME CUSTOMERS MAY EXPERIENCE POOR OUTGOING BLUETOOTH SOUND QUALITY, THIS CAN OCCUR FOR VARIOUS REASONS. CURRENT MULTIMEDIA SYSTEMS ARE DESIGNED WITH THE ABILITY TO ADJUST BLUETOOTH SOUND QUALITY TO COMPENSATE FOR ECHO OR EXCESSIVE BACKGROUND NOISE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2015 model year Tacoma and 4Runner vehicles equipped with a 1GR-FE engine may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P011B - Engine Coolant Temperature / Intake Air Temperature Correlation - when no part malfunction is present. The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Use the following repair procedure to address this condition.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2015 MODEL YEAR TACOMA AND 4RUNNER VEHICLES EQUIPPED WITH A 1GR-FE ENGINE MAY EXHIBIT A MIL ON CONDITION WITH DIAGNOSTIC TROUBLE CODE (DTC) P011B - ENGINE COOLANT TEMPERATURE / INTAKE AIR TEMPERATURE CORRELATION WHEN NO PART MALFUNCTION IS PRESENT. THE ENGINE CONTROL MODULE/ECM (SAE TERM: POWERTRAIN CONTROL MODULE/PCM) LOGIC HAS BEEN MODIFIED TO REDUCE THE POSSIBILITY OF THIS CONDITION OCCURRING. USE THE FOLLOWING REPAIR PROCEDURE TO ADDRESS THIS CONDITION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change
Source components: ELECTRICAL SYSTEM · EQUIPMENT:MECHANICAL · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIP¡¦S NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). H INTERIOR CLEANLINESS. H PROPER FUNCTION OF MECHANICAL SYSTEMS. CUSTOMER RETENTION AND PROPER MAINTENANCE OF VEHICLES HAS BEEN A MAJOR FOCUS FOR TOYOTA AND SCION. TO HELP REMIND CUSTOMERS THAT REGULAR OIL CHANGES ARE ESSENTIAL TO THE PROPER MAINTENANCE OF THEIR VEHICLE, DEALERS ARE REQUIRED TO BEGIN INSTALLING A FIRST OIL CHANGE REMINDER STICKER PRIOR TO DELIVERY. BY DOING THIS, CUSTOMERS WILL BE REMINDED TO RETURN TO YOUR DEALERSHIP FOR THEIR FIRST OIL CHANGE. YOUR CURRENT OIL CHANGE"
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The 2016 MY Tacoma A/C System uses a new 1234yf refrigerant. The HVAC under hood label and label on the A/C compressor specifies the use of PS-D1 oil. However, the Repair Manual references the use of ND-12 oil for the A/C Compressor.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TT: THE 2016 MY TACOMA A/C SYSTEM USES A NEW 1234YF REFRIGERANT. THE HVAC UNDER HOOD LABEL AND LABEL ON THE A/C COMPRESSOR SPECIFIES THE USE OF PS-D1 OIL. HOWEVER, THE REPAIR MANUAL REFERENCES THE USE OF ND-12 OIL FOR THE A/C COMPRESSOR."
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY. THE FOLLOWING GUIDELINES SHOULD BE PERFORMED TO MINIMIZE VEHICLE COMPONENT/PART DEGRADATION DUE TO EXTENDED VEHICLE STORAGE CONDITIONS. LONG-TERM STORAGE CAN AFFECT A VEHICLES SYSTEMS AND COMPONENTS. ANY PROBLEMS THAT ARE FOUND SHOULD BE CORRECTED IMMEDIATELY."
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles equipped with the bed tonneau cover may exhibit a condition in which hinge cover(s) are not flat when in the closed position. Gap from hinge cover to tonneau cover should be no more than 0 -1mm.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: SOME VEHICLES EQUIPPED WITH THE BED TONNEAU COVER MAY EXHIBIT A CONDITION IN WHICH HINGE COVER(S) ARE NOT FLAT WHEN IN THE CLOSED POSITION. GAP FROM HINGE COVER TO TONNEAU COVER SHOULD BE NO MORE THAN 0 -1MM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH DISCONNECTIONS OR LOSS OF SMS TEXT MESSAGE FUNCTIONALITY ON THE NAVIGATION/AUDIO SYSTEM WITH ANDROID PHONES RUNNING OS 4.4 OR LATER. CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TEXT MESSAGES ON THEIR PHONES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: ? Some customers may complain of a ticking sound originating from the engine compartment at idle. ? This condition is most noticeable when at least one of the following conditions are met: o One or more of the vehicle?s windows are rolled down o The vehicle is idling next to a large object, i.e. a wall or another vehicle o The customer is navigating a drive-thru
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TT:SOME CUSTOMERS MAY COMPLAIN OF A TICKING SOUND ORIGINATING FROM THE ENGINE COMPARTMENT AT IDLE. THIS CONDITION IS MOST NOTICEABLE WHEN AT LEAST ONE OF THE FOLLOWING CONDITIONS ARE MET: O ONE OR MORE OF THE VEHICLES WINDOWS ARE ROLLED DOWN O THE VEHICLE IS IDLING NEXT TO A LARGE OBJECT, I.E. A WALL OR ANOTHER VEHICLE O THE CUSTOMER IS NAVIGATING A DRIVE-THRU"
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 model year Tacoma vehicles equipped with the 2TR-FE engine and the AC60 6-speed automatic transmission may exhibit a flare during the 2-3 up shift. Customers may describe this as a momentary Automatic Transmission slipping feeling. The Engine Control Module (ECM, SAE term: Powertrain Control Module/PCM) calibration has been revised. Use the following Repair Procedure to address this condition.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2016 MODEL YEAR TACOMA VEHICLES EQUIPPED WITH THE 2TR-FE ENGINE AND THE AC60 6-SPEED AUTOMATIC TRANSMISSION MAY EXHIBIT A FLARE DURING THE 2-3 UP SHIFT. CUSTOMERS MAY DESCRIBE THIS AS A MOMENTARY AUTOMATIC TRANSMISSION SLIPPING FEELING. THE ENGINE CONTROL MODULE (ECM, SAE TERM: POWERTRAIN CONTROL MODULE/PCM) CALIBRATION HAS BEEN REVISED. USE THE FOLLOWING REPAIR PROCEDURE TO ADDRESS THIS CONDITION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TSB: DURING THE MANUFACTURING PROCESS TIRES ARE MOUNTED ON THE VEHICLE AS MATCHED SETS TO HELP REDUCE CONDITIONS SUCH AS PULLING OR DRIFTING. IF THE WHEELS ARE REPLACED OR REFINISHED BEFORE VEHICLE DELIVERY, IT IS IMPORTANT THAT THE TIRES REMAIN ON THE VEHICLE IN THE SAME LOCATION AND IN THE SAME DIRECTION OF ROTATION. PLEASE REFER TO THE FOLLOWING PROCEDURE TO ENSURE THAT THE ORIGINAL TIRES STAY IN THE SAME LOCATION ON THE VEHICLE."
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook media playback is inoperative via Bluetooth audio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. THE CUSTOMER MAY COMPLAIN OF THE FOLLOWING ISSUES: WHEN RECEIVING TWO INCOMING CALLS SIMULTANEOUSLY, BOTH CALLS ARE ENDED AUTOMATICALLY. ITUNES RADIO APP DOES NOT PLAY VIA BLUETOOTH AUDIO. PODCAST AND AUDIOBOOK MEDIA PLAYBACK IS INOPERATIVE VIA BLUETOOTH AUDIO.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year Tacoma. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:MECHANICAL · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year Tacoma. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:MECHANICAL · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Certain 2016 model year Tacoma vehicles are equipped with a compass in the rear view mirror. Use the following procedure to complete initial calibration of the compass during Pre-Delivery Service (PDS). There are two types of mirrors that are equipped with a compass (Type A and Type B). Determine which type the vehicle is equipped with and follow the calibration procedure for that mirror.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIP¡¦S NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). H INTERIOR CLEANLINESS. H PROPER FUNCTION OF MECHANICAL SYSTEMS. CUSTOMER RETENTION AND PROPER MAINTENANCE OF VEHICLES HAS BEEN A MAJOR FOCUS FOR TOYOTA AND SCION. TO HELP REMIND CUSTOMERS THAT REGULAR OIL CHANGES ARE ESSENTIAL TO THE PROPER MAINTENANCE OF THEIR VEHICLE, DEALERS ARE REQUIRED TO BEGIN INSTALLING A FIRST OIL CHANGE REMINDER STICKER PRIOR TO DELIVERY. BY DOING THIS, CUSTOMERS WILL BE REMINDED TO RETURN TO YOUR DEALERSHIP FOR THEIR FIRST OIL CHANGE. YOUR CURRENT OIL CHANGE REMINDER STICKER MAY BE USED. (SEE PDS CHECK SHEET ITEM 8 OF ¡§FINAL INSPECTION & CLEANING.¡¨) A NEW PDS CHECK SHEET HAS BEEN DEVELOPED FOR THE 2016 MODEL YEAR TACOMA. SOME CHECK POINTS HAVE BEEN ADDED, EXPANDED, OR CLARIFIED. BULLETINS ARE AVAILABLE FOR ITEMS IN BOLD TYPE."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIP¡¦S NEW CAR CUSTOMERS. CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: H CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. H PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). H INTERIOR CLEANLINESS. H PROPER FUNCTION OF MECHANICAL SYSTEMS. CUSTOMER RETENTION AND PROPER MAINTENANCE OF VEHICLES HAS BEEN A MAJOR FOCUS FOR TOYOTA AND SCION. TO HELP REMIND CUSTOMERS THAT REGULAR OIL CHANGES ARE ESSENTIAL TO THE PROPER MAINTENANCE OF THEIR VEHICLE, DEALERS ARE REQUIRED TO BEGIN INSTALLING A FIRST OIL CHANGE REMINDER STICKER PRIOR TO DELIVERY. BY DOING THIS, CUSTOMERS WILL BE REMINDED TO RETURN TO YOUR DEALERSHIP FOR THEIR FIRST OIL CHANGE. YOUR CURRENT OIL CHANGE REMINDER STICKER MAY BE USED. (SEE PDS CHECK SHEET ITEM 8 OF ¡§FINAL INSPECTION & CLEANING.¡¨) A NEW PDS CHECK SHEET HAS BEEN DEVELOPED FOR THE 2016 MODEL YEAR TACOMA. SOME CHECK POINTS HAVE BEEN ADDED, EXPANDED, OR CLARIFIED. BULLETINS ARE AVAILABLE FOR ITEMS IN BOLD TYPE."
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may exhibit an error message when trying to perform a radio software update: ?Unable to update the software. Please try again later.? If the following screen is seen; follow the directions below.