The vehicle dossier US · 2016
2016 Toyota
TACOMAProblems & recalls
323 distinct owner reports in the NHTSA snapshot. Transmission & drivetrain appears in 136 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 323 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 12 years with reports.
15,000 miles is the median among 189 reports with usable mileage. The middle half spans 4,000–38,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
4 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
EQUIPMENTCampaign 17V425000
Reported concern
Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.
Manufacturer’s stated response
SET will notify owners, and dealers will mechanically fasten the scoop to the hood, free of charge. The recall began on September 1, 2017. Owners may contact SET customer service at 1-954-429-2000. SET's number for this recall is SET17B.
Manufacturer campaign: SET17B
Read campaign 17V425000 at NHTSAENGINECampaign 17V356000
Reported concern
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2017 Tacoma vehicles equipped with a six-cylinder engine. The affected vehicles have a crank position sensor that may malfunction, potentially resulting in an engine stall.
Manufacturer’s stated response
Toyota will notify owners, and dealers will replace the crank position sensor with an improved design, free of charge. The recall began July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0H.
Manufacturer campaign: H0H
Read campaign 17V356000 at NHTSAPOWER TRAIN:DRIVELINE:DIFFERENTIAL UNITCampaign 17V285000
Reported concern
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2017 Tacoma vehicles. Oil may leak from the area where the rear differential carrier is assembled to rear axle housing.
Manufacturer’s stated response
Toyota will notify owners, and dealers will inspect the rear differential for oil leakage. Based on the inspection, dealers will either tightening the fastening nuts or replace the fastening nuts and gasket. If the rear differential components are damaged, the rear differential carrier assembly will be replaced. The repairs will be performed free of charge. The recall June 19, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0G.
Manufacturer campaign: H0G
Read campaign 17V285000 at NHTSAAIR BAGS:KNEE BOLSTERCampaign 15V656000
Reported concern
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Tacoma trucks manufactured August 20, 2015, to September 10, 2015. In the affected vehicles, incorrect bolts were used to install the driver's knee air bag module.
Manufacturer’s stated response
Toyota will notify owners, and dealers will install the correct driver's knee air bag module mounting bolts, free of charge. The recall began on November 19, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is F0T.
Manufacturer campaign: F0T
Read campaign 15V656000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
410 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
T-SB-0055-24 Rev2Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose…NHTSA ID 11028712
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24 Rev2
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11028712 at NHTSA23TE08Toyota has received some reports of paint peeling along the exterior door window frames, front inner fenders as can been seen with the hood open, and on the A-pillars on certain Tacoma vehicles with 040 Super White paint color.…NHTSA ID 11026308
Toyota has received some reports of paint peeling along the exterior door window frames, front inner fenders as can been seen with the hood open, and on the A-pillars on certain Tacoma vehicles with 040 Super White paint color. Although the vehicle paint is covered by Toyota’s New Vehicle Limited Warranty for three years, or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to the conditions described above.
Campaign / software reference: 23TE08
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11026308 at NHTSAT-TT-0790-25Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.NHTSA ID 11022964
Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
Campaign / software reference: T-TT-0790-25
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11022964 at NHTSA23TE08Customer Support Program 23TE08 Paint Repair Process Job AidNHTSA ID 11022945
Customer Support Program 23TE08 Paint Repair Process Job Aid
Campaign / software reference: 23TE08
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11022945 at NHTSA23TE08TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23TE08 COVERAGE FOR PAINT PEELING ON EXTERIOR DOOR FRAMES, FRONT INNER FENDERS AND A-PILLARS CERTAIN 2016-2022 MODEL YEAR TACOMANHTSA ID 11022944
TECHNICAL INSTRUCTIONS FOR CUSTOMER SUPPORT PROGRAM 23TE08 COVERAGE FOR PAINT PEELING ON EXTERIOR DOOR FRAMES, FRONT INNER FENDERS AND A-PILLARS CERTAIN 2016-2022 MODEL YEAR TACOMA
Campaign / software reference: 23TE08
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11022944 at NHTSA23TE08Toyota has received some reports of paint peeling along the exterior door window frames, front inner fenders as can been seen with the hood open, and on the A-pillars on certain Tacoma vehicles with 040 Super White paint color.…NHTSA ID 11022943
Toyota has received some reports of paint peeling along the exterior door window frames, front inner fenders as can been seen with the hood open, and on the A-pillars on certain Tacoma vehicles with 040 Super White paint color. Although the vehicle paint is covered by Toyota’s New Vehicle Limited Warranty for three years, or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to the conditions described above.
Campaign / software reference: 23TE08
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11022943 at NHTSAT-SB-0099-24 Rev1Some 2016 – 2022 model year Tacoma vehicles with Super White (040) paint may exhibit paint peeling along the exterior window door frames, inner fender edges under the hood, and/or A-pillars. The affected panel(s) require repain…NHTSA ID 11014186
Some 2016 – 2022 model year Tacoma vehicles with Super White (040) paint may exhibit paint peeling along the exterior window door frames, inner fender edges under the hood, and/or A-pillars. The affected panel(s) require repainting to address this condition. The paint repair may need to be sublet to a body shop.
Campaign / software reference: T-SB-0099-24 Rev1
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11014186 at NHTSA21TD0321TD03 Final ReminderNHTSA ID 11014176
21TD03 Final Reminder
Campaign / software reference: 21TD03
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11014176 at NHTSAT-SB-0039-24 Rev2The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a p…NHTSA ID 11012744
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24 Rev2
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11012744 at NHTSAT-SB-0038-24 Rev2To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather el…NHTSA ID 11012743
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Campaign / software reference: T-SB-0038-24 Rev2
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11012743 at NHTSAT-SB-0035-24 Rev2Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas suc…NHTSA ID 11012742
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24 Rev2
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11012742 at NHTSAT-SB-0061-23 Rev2Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Remova…NHTSA ID 11012735
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
Campaign / software reference: T-SB-0061-23 Rev2
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11012735 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Electrical overstressEA19001
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
Recorded closure: Sep 19, 2024
Campaign reference in the source: 20V024
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