The manufacturer’s record · Page 3 of 3

2019 Ram PROMASTER
Manufacturer communications & TSBs.Page 3

Original record summaries, dates and identifiers for this model-year. Records 201–246 of 246, ordered newest first. Dated records on this page: May 1, 2019–Nov 20, 2019.

Back to 2019 Ram PROMASTER problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Nov 20, 2019Service Bulletin/Repair Instructions

3100619

NHTSA communication ID: 10220097

NHTSA source summary · Original PDF not reviewed by Recallfolio

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Source components: EQUIPMENT · STRUCTURE.

Source record 10220097 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

31-005-19

NHTSA communication ID: 10169249

NHTSA source summary · Original PDF not reviewed by Recallfolio

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Source components: EQUIPMENT · STRUCTURE.

Source record 10169249 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

31-004-19

NHTSA communication ID: 10169246

NHTSA source summary · Original PDF not reviewed by Recallfolio

Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.

Source components: VISIBILITY.

Source record 10169246 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

0810919

NHTSA communication ID: 10220075

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may notice one or more of the following:False illumination of the Battery Charging indicator. Keyfob does not unlock or lock doors (2018 MY Only). Slight delay of horn sound, when pushing button (2018 MY Only). ?Bulb out? MIL when a three watt parking lamp is installed (2018 MY Only).

Source components: ELECTRICAL SYSTEM.

Source record 10220075 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

1809019

NHTSA communication ID: 10220072

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0340 - Cam Position Sensor Circuit - Bank 1 Intake. P0345 - Cam Position Sensor Circuit - Bank 2 Intake. P0365 - Cam Position Sensor Circuit - Bank 1 Exhaust. P0390 - Cam Position Sensor Circuit - Bank 2 Exhaust. The following software enhancements are also available:OBD calibration turned offDTC U0463 - Fuel Level Implausiblemessage code and will now be detected withDTC P0463 - Fuel Level Sensor 1 Circuit High. More robust trailer brake module enhancements for 3rd party aftermarket designs. Cam/crank diagnostic has been turned from a 1-trip to a 2-trip MIL. Change fuel level legislative reporting from a voltage to a percent scale.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10220072 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

1808919

NHTSA communication ID: 10220071

NHTSA source summary · Original PDF not reviewed by Recallfolio

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Source components: ENGINE AND ENGINE COOLING.

Source record 10220071 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

08-109-19

NHTSA communication ID: 10169223

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. The customer may notice one or more of the following:False illumination of the Battery Charging indicator. Keyfob does not unlock or lock doors (2018 MY Only). Slight delay of horn sound, when pushing button (2018 MY Only). ?Bulb out? MIL when a three watt parking lamp is installed (2018 MY Only).

Source components: ELECTRICAL SYSTEM.

Source record 10169223 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

18-090-19

NHTSA communication ID: 10169220

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0340 - Cam Position Sensor Circuit - Bank 1 Intake. P0345 - Cam Position Sensor Circuit - Bank 2 Intake. P0365 - Cam Position Sensor Circuit - Bank 1 Exhaust. P0390 - Cam Position Sensor Circuit - Bank 2 Exhaust. The following software enhancements are also available:OBD calibration turned offDTC U0463 - Fuel Level Implausiblemessage code and will now be detected withDTC P0463 - Fuel Level Sensor 1 Circuit High. More robust trailer brake module enhancements for 3rd party aftermarket designs. Cam/crank diagnostic has been turned from a 1-trip to a 2-trip MIL. Change fuel level legislative reporting from a voltage to a percent scale.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10169220 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

18-089-19

NHTSA communication ID: 10169219

NHTSA source summary · Original PDF not reviewed by Recallfolio

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Source components: ENGINE · FUEL SYSTEM, GASOLINE.

Source record 10169219 at NHTSA
Oct 17, 2019Service Bulletin/Repair Instructions

9004150

NHTSA communication ID: 10168388

NHTSA source summary · Original PDF not reviewed by Recallfolio

SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN.

Source record 10168388 at NHTSA
Aug 27, 2019Service Bulletin/Repair Instructions

23-022-19

NHTSA communication ID: 10166594

NHTSA source summary · Original PDF not reviewed by Recallfolio

Left Transmission Mount Bracket Fasteners This bulletin is to emphasize the importance of replacing and torquing the one time use bolts that fasten the left transmission mount bracket to the transmission.

Source components: POWER TRAIN · STRUCTURE.

Source record 10166594 at NHTSA
Aug 21, 2019Service Bulletin/Repair Instructions

9004121

NHTSA communication ID: 10166543

NHTSA source summary · Original PDF not reviewed by Recallfolio

RADIATOR, Engine Cooling For radiator leak concerns, please email a picture of the leak area to: javier.calderon@fcagroup.com

Source components: ENGINE AND ENGINE COOLING.

Source record 10166543 at NHTSA
Aug 21, 2019Service Bulletin/Repair Instructions

9004120

NHTSA communication ID: 10166542

NHTSA source summary · Original PDF not reviewed by Recallfolio

LATCH, Front Door For a concern of front door latch binding or inoperative, please call Javier Calderon before repairing at (248)-453-4063 If no response in 15 minutes, proceed with repair.

Source components: STRUCTURE · STRUCTURE:BODY:DOOR.

Source record 10166542 at NHTSA
Aug 7, 2019Service Bulletin/Repair Instructions

9003220

NHTSA communication ID: 10166537

NHTSA source summary · Original PDF not reviewed by Recallfolio

RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10166537 at NHTSA
May 30, 2019Service Bulletin/Repair Instructions

55502

NHTSA communication ID: 10162509

NHTSA source summary · Original PDF not reviewed by Recallfolio

PadKit- Front Disc Brake

Source components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC.

Source record 10162509 at NHTSA
May 30, 2019Service Bulletin/Repair Instructions

55488

NHTSA communication ID: 10162508

NHTSA source summary · Original PDF not reviewed by Recallfolio

PadKit- Front Disc Brake

Source components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC.

Source record 10162508 at NHTSA
May 29, 2019Service Bulletin/Repair Instructions

ODPIN0529

NHTSA communication ID: 10162516

NHTSA source summary · Original PDF not reviewed by Recallfolio

URGENT REMINDER: ProMaster Transmission Bracket Service (Performance Institute News)

Source components: POWER TRAIN.

Source record 10162516 at NHTSA
May 29, 2019Service Bulletin/Repair Instructions

Volume 5 Issue 5

NHTSA communication ID: 10162513

NHTSA source summary · Original PDF not reviewed by Recallfolio

Warranty Operations Newsletter ? Volume 5, Issue 5

Source components: EQUIPMENT.

Source record 10162513 at NHTSA
May 29, 2019Service Bulletin/Repair Instructions

55189

NHTSA communication ID: 10162507

NHTSA source summary · Original PDF not reviewed by Recallfolio

Actuator-Multiaitr

Source components: EQUIPMENT.

Source record 10162507 at NHTSA
May 29, 2019Service Bulletin/Repair Instructions

55308

NHTSA communication ID: 10162506

NHTSA source summary · Original PDF not reviewed by Recallfolio

Bin- Storage

Source components: EQUIPMENT.

Source record 10162506 at NHTSA
May 29, 2019Service Bulletin/Repair Instructions

55429

NHTSA communication ID: 10162505

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mat Kit- Floor Front

Source components: EQUIPMENT.

Source record 10162505 at NHTSA
May 22, 2019Service Bulletin/Repair Instructions

OD55431

NHTSA communication ID: 10162521

NHTSA source summary · Original PDF not reviewed by Recallfolio

Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information

Source components: EQUIPMENT.

Source record 10162521 at NHTSA
May 22, 2019Service Bulletin/Repair Instructions

55134

NHTSA communication ID: 10162504

NHTSA source summary · Original PDF not reviewed by Recallfolio

Latch- Front Door

Source components: EQUIPMENT · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.

Source record 10162504 at NHTSA
May 22, 2019Service Bulletin/Repair Instructions

55312

NHTSA communication ID: 10162503

NHTSA source summary · Original PDF not reviewed by Recallfolio

Molding-Wheel Plane

Source components: EQUIPMENT · WHEELS.

Source record 10162503 at NHTSA
May 22, 2019Service Bulletin/Repair Instructions

55309

NHTSA communication ID: 10162502

NHTSA source summary · Original PDF not reviewed by Recallfolio

Power Transfer Unit

Source components: EQUIPMENT · POWER TRAIN.

Source record 10162502 at NHTSA
May 22, 2019Service Bulletin/Repair Instructions

55310

NHTSA communication ID: 10162501

NHTSA source summary · Original PDF not reviewed by Recallfolio

Run-Front Door Glass

Source components: STRUCTURE:BODY:DOOR · VISIBILITY:GLASS, SIDE/REAR.

Source record 10162501 at NHTSA
May 22, 2019Service Bulletin/Repair Instructions

54935

NHTSA communication ID: 10162500

NHTSA source summary · Original PDF not reviewed by Recallfolio

Sensor-nitrous oxlde

Source components: ENGINE · EQUIPMENT.

Source record 10162500 at NHTSA
May 21, 2019Service Bulletin/Repair Instructions

55311

NHTSA communication ID: 10162499

NHTSA source summary · Original PDF not reviewed by Recallfolio

Damper-Steering

Source components: ENGINE · EQUIPMENT.

Source record 10162499 at NHTSA
May 20, 2019Service Bulletin/Repair Instructions

55322

NHTSA communication ID: 10162498

NHTSA source summary · Original PDF not reviewed by Recallfolio

Head-Cylinder

Source components: ENGINE · EQUIPMENT.

Source record 10162498 at NHTSA
May 20, 2019Service Bulletin/Repair Instructions

55324

NHTSA communication ID: 10162497

NHTSA source summary · Original PDF not reviewed by Recallfolio

Head-Cylinder

Source components: ENGINE.

Source record 10162497 at NHTSA
May 18, 2019Service Bulletin/Repair Instructions

24-005-19

NHTSA communication ID: 10162564

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination with one or more of the following Diagnostic Trouble Codes (DTCs) or the symptom/conditions listed below:U1710-86 - Implausible Data Received From HVAC. U1710-87 - ACM (Automatic Climate Module) On B CAN - Missing Message. The HVAC control for the air conditioning/heating outlet control, fan speed or other controls maybe inoperative after a Body Control Module (BCM) had been replaced. The rear defrost/heated mirror LED indicator on the HVAC controller does not illuminate when the button is depressed(2014 MY only).

Source components: EQUIPMENT.

Source record 10162564 at NHTSA
May 17, 2019Service Bulletin/Repair Instructions

OD55341

NHTSA communication ID: 10162520

NHTSA source summary · Original PDF not reviewed by Recallfolio

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

Source components: ENGINE · EQUIPMENT.

Source record 10162520 at NHTSA
May 17, 2019Service Bulletin/Repair Instructions

55272

NHTSA communication ID: 10162496

NHTSA source summary · Original PDF not reviewed by Recallfolio

Tube- Fuel Filler

Source components: FUEL SYSTEM, GASOLINE.

Source record 10162496 at NHTSA
May 16, 2019Service Bulletin/Repair Instructions

55221

NHTSA communication ID: 10162495

NHTSA source summary · Original PDF not reviewed by Recallfolio

Engine Oil- OW20

Source components: ENGINE · EQUIPMENT.

Source record 10162495 at NHTSA
May 15, 2019Service Bulletin/Repair Instructions

55136

NHTSA communication ID: 10162494

NHTSA source summary · Original PDF not reviewed by Recallfolio

Tube- Fuel Filler

Source components: FUEL SYSTEM, GASOLINE.

Source record 10162494 at NHTSA
May 15, 2019Service Bulletin/Repair Instructions

9003357

NHTSA communication ID: 10162477

NHTSA source summary · Original PDF not reviewed by Recallfolio

ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.

Source components: ENGINE · EQUIPMENT.

Source record 10162477 at NHTSA
May 14, 2019Service Bulletin/Repair Instructions

55096

NHTSA communication ID: 10162493

NHTSA source summary · Original PDF not reviewed by Recallfolio

Engine Oil- OW20

Source components: ENGINE.

Source record 10162493 at NHTSA
May 10, 2019Service Bulletin/Repair Instructions

54966

NHTSA communication ID: 10162492

NHTSA source summary · Original PDF not reviewed by Recallfolio

Module-Parking Assist

Source components: LANE DEPARTURE: LANE KEEP: STEERING ASSIST.

Source record 10162492 at NHTSA
May 10, 2019Service Bulletin/Repair Instructions

54973

NHTSA communication ID: 10162491

NHTSA source summary · Original PDF not reviewed by Recallfolio

Outlet- Air conditioning & heater

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.

Source record 10162491 at NHTSA
May 8, 2019Service Bulletin/Repair Instructions

54931

NHTSA communication ID: 10162490

NHTSA source summary · Original PDF not reviewed by Recallfolio

TAILPIPE - EXHAUST

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.

Source record 10162490 at NHTSA
May 7, 2019Service Bulletin/Repair Instructions

54920

NHTSA communication ID: 10162489

NHTSA source summary · Original PDF not reviewed by Recallfolio

Panel Assembly-Door Trim

Source components: STRUCTURE:BODY:DOOR.

Source record 10162489 at NHTSA
May 7, 2019Service Bulletin/Repair Instructions

54698

NHTSA communication ID: 10162488

NHTSA source summary · Original PDF not reviewed by Recallfolio

POWER DISTRIBUTION CENTER - INTELLIGENT POWER

Source components: EQUIPMENT.

Source record 10162488 at NHTSA
May 7, 2019Service Bulletin/Repair Instructions

54583

NHTSA communication ID: 10162487

NHTSA source summary · Original PDF not reviewed by Recallfolio

Transmission ? With Torque Converter

Source components: POWER TRAIN.

Source record 10162487 at NHTSA
May 6, 2019Service Bulletin/Repair Instructions

54637

NHTSA communication ID: 10162486

NHTSA source summary · Original PDF not reviewed by Recallfolio

FASCIA - REAR

Source components: STRUCTURE · STRUCTURE:BODY:BUMPERS.

Source record 10162486 at NHTSA
May 1, 2019Service Bulletin/Repair Instructions

Volume 5 Issue 4

NHTSA communication ID: 10162511

NHTSA source summary · Original PDF not reviewed by Recallfolio

Warranty Operations Newsletter Volume 5, Issue 4

Source components: EQUIPMENT.

Source record 10162511 at NHTSA
May 1, 2019Service Bulletin/Repair Instructions

54638

NHTSA communication ID: 10162485

NHTSA source summary · Original PDF not reviewed by Recallfolio

ASH RECEIVER - INSTRUMENT PANEL

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10162485 at NHTSA