The vehicle dossier US · 2019
2019 Ram
PROMASTERProblems & recalls
60 distinct owner reports in the NHTSA snapshot. Transmission & drivetrain appears in 24 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 60 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 8 years with reports.
47,353 miles is the median among 18 reports with usable mileage. The middle half spans 5,480–68,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
9 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:Campaign 25V876000
Reported concern
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Manufacturer’s stated response
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Read campaign 25V876000 at NHTSAENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLYCampaign 25V720000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Manufacturer’s stated response
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Manufacturer campaign: 67C, B3C, C9C
Read campaign 25V720000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 25V552000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Manufacturer’s stated response
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Manufacturer campaign: 59C
Read campaign 25V552000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWLCampaign 23V301000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Manufacturer’s stated response
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Manufacturer campaign: 44A
Read campaign 23V301000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFTCampaign 20V582000
Reported concern
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Manufacturer’s stated response
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Manufacturer campaign: W00
Read campaign 20V582000 at NHTSASEAT BELTS:FRONT:RETRACTORCampaign 20V250000
Reported concern
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Manufacturer’s stated response
National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
Manufacturer campaign: 20E-004
Read campaign 20V250000 at NHTSASEAT BELTS:FRONT:RETRACTORCampaign 20V222000
Reported concern
TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Manufacturer’s stated response
TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
Read campaign 20V222000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFTCampaign 20V036000
Reported concern
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Manufacturer’s stated response
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Manufacturer campaign: W00
Read campaign 20V036000 at NHTSASEATSCampaign 19V333000
Reported concern
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Manufacturer’s stated response
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Manufacturer campaign: 18E-076
Read campaign 19V333000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
246 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
18-073-26Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle exhibit/set SYMPTOM: one or more of the following Diagnostic Trouble Codes (DTCs): ● P0420…NHTSA ID 11035323
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle exhibit/set SYMPTOM: one or more of the following Diagnostic Trouble Codes (DTCs): ● P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430 - Catalyst System Efficiency Below Threshold Bank 2. ● P0556 - Brake Booster Pressure Sensor Circuit Performance. ● P0340 - Cam Position Sensor Circuit - Bank 1 Intake. ● P0345 - Cam Position Sensor Circuit - Bank 2 Intake. ● P0365 - Cam Position Sensor Circuit - Bank 1 Exhaust. ● P0390 - Cam Position Sensor Circuit - Bank 2 Exhaust. Customers may experience one or more of the following: ● Vehicle fails emissions inspection testing. ● Fuel odor during frequent stop and re-start driving, during high ambient temps. In addition, the following software enhancement(s) is available: ● OBD calibration turned off DTC "U0463 - Fuel Level Implausible" message code and will now be detected with DTC "P0463 - Fuel Level Sensor 1 Circuit High". ● More robust trailer brake module enhancements for 3rd party aftermarket designs. ● Cam/crank diagnostic has been turned from a 1-trip to a 2-trip MIL. ● Change fuel level legislative reporting from a voltage to a percent scale. This bulletin involves reprogramming the PCM with the latest available software.
Components: ENGINE · POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11035323 at NHTSAS1623000028 Rev. KOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.NHTSA ID 11033975
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11033975 at NHTSAS1623000028 REV.JOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.NHTSA ID 11033897
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11033897 at NHTSAS1623000028 REV.IOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.NHTSA ID 11033308
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11033308 at NHTSAS1623000028 REV.HOutside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.NHTSA ID 11031241
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11031241 at NHTSA110447WATER PUMPNHTSA ID 11029764
WATER PUMP
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11029764 at NHTSA110448WATER PUMPNHTSA ID 11029763
WATER PUMP
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11029763 at NHTSA109621D-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm ReplacementsNHTSA ID 11027843
D-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11027843 at NHTSA109767ID-25-14 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm ReplacementsNHTSA ID 11027842
ID-25-14 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements
Campaign / software reference: ID-25-14 REV.A
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11027842 at NHTSA109727Water Pump & Chain Case CoverNHTSA ID 11027837
Water Pump & Chain Case Cover
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11027837 at NHTSA109724Water Pump & Chain Case CoverNHTSA ID 11027836
Water Pump & Chain Case Cover
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11027836 at NHTSA109614STARTER - ENGINENHTSA ID 11027731
STARTER - ENGINE
Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.
Source record 11027731 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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