Original record summaries, dates and identifiers for this model-year. Records 601–700 of 762, ordered newest first. Dated records on this page: Apr 28, 2020–Oct 10, 2020.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Oct 10, 2020Service Bulletin/Repair Instructions
0809420
NHTSA communication ID: 10223967
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EXTERIOR LIGHTING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Squeak, Rattle, Or Metallic Tapping Sound From Under The Instrument Panel This bulletin involves Inspecting and replacing the AMP bracket fastener. The customer may describe one or both of the following:A bolt may have been found in the driver foot well. A squeak, rattle or metallic tapping sound from under the instrumentpanel (this is due to amp bracket being loose and hitting against the IP Cross Car Beam). They may mention noise worsens during whentraveling on rough/bumpy roads.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter (AGS) quality enhancements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
(Revision A) (CEL) Check Engine Light Is On, Vehicle Speed May Be Limited (2nd Gear Limp Mode), Shifting May Be Erratic, Cluster Message To Service Transmission
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intake Manifold, Intake Manifold Gaskets, Intake Manifold Bolts If the intake manifold is being removed for service and the vehicle build date is between 02/24/20 to 08/07/20, please inspect the intake manifold for cracks around the intake manifold mounting bolt holes. If cracks are found please replace the intake manifold and intake manifold mounting bolts with P/N 06510314AA or later, torquing the bolts to specification when installing. If no cracks are found around the mounting holes, the intake manifold is OK to re-install during re-assembly using NEW mounting bolts p/n 06510314AA or later and torquing to specification.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UAX, UCX, UAV and UCV Radio Over the Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.2. Customers may experience one or more of the following:Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets (DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming steps.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PUMP, Fuel Injection This part requires a unique calibration to be programmed into the Engine Control Module (ECM). Failure to program the ECM with the correct calibration after installation of this pump will create an undesireable noise characteristic from the pump. Please be sure to follow all normally published Service Bulletins, and Service Information for the latest installation instructions, and programming steps.
NHTSA source summary · Original PDF not reviewed by Recallfolio
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructedor Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe: Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. During key ?On? or while driving, the ?service air suspension?light illuminates. Chime and "Service Air Suspension Immediately" message appeared in the clusterfor 5 seconds. Air suspension system is inoperable. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn'tphysically lower. Ride height changes/valve actuations without operator request on rough roads.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Engine surge felt while driving(Sales Code ETM). Idle Fluctuation. The following improvements are also included in this update:wiTECH ?Fuel Injector Cutoff Test? fix. wiTECH Mass Air Flow (MAF) Sensor data display additional fix. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Engine Warmup Protection Improvement to help promote better oil delivery to engine bearings during cold starts. Hydrocarbon Desorption (HCD) Mode operational improvement. HCD mode resumes after key cycle. Engine stumble improvement, during engine warm up(Sales Code ETM). Smoke improvement during highway driving and lower altitudes (sea level)(Sales Code ETM).
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECM reprogramming.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: U0132 - Loss of Communication with Air Suspension Control Module. C15E1-97 - Left Rear Air Spring Intake - Component or System Operation Obstructedor Blocked. C220C-48 - Active Suspension Module Internal-Supervision Software Failure(2019 MY Only). C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation(2019 MY Only). C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure(2019 MY Only). In addition the customer may describe: Air spring deflated or ruptured. Right/left rear suspensions sits lower than the other side. During key ?On? or while driving, the ?service air suspension?light illuminates. Chime and "Service Air Suspension Immediately" message appeared in the clusterfor 5 seconds. Air suspension system is inoperable. Excessive operation or noise from air suspension system when vehicle is stationary(2019 MY Only). "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM)(2019 MY Only). Excessive compressor valve cycling following a cold start(2019 MY with Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn'tphysically lower. Ride height changes/valve actuations without operator request on rough roads.
Source components: ELECTRICAL SYSTEM · SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1D7300 - AGS Performance. P0299-00 - Turbocharger Underboost. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck(Sales Code ETM). P20EE-00 - NOx Catalyst Efficiency Below Threshold(Sales Code ETM). P0420-00 - Catalyst System Efficiency Below Threshold Bank 1(Sales Code ETM). P2002-00 - Diesel Particulate Filter Efficiency Below Threshold(Sales Code ETM). P0191-00 - Fuel Rail Pressure Sensor Circuit Performance(Sales Code ETM). P0461-00 - Fuel Level Sensor 1 Performance(Sales Code ETM). P0401-00 - EGR System Performance(Sales Code ETM). P208B-00 - Reductant Pump 1 Control Performance(Sales Code ETM). The customer may also notice one or more of the following:Engine surge felt while driving(Sales Code ETM). Idle Fluctuation. The following improvements are also included in this update:wiTECH ?Fuel Injector Cutoff Test? fix. wiTECH Mass Air Flow (MAF) Sensor data display additional fix. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Engine Warmup Protection Improvement to help promote better oil delivery to engine bearings during cold starts. Hydrocarbon Desorption (HCD) Mode operational improvement. HCD mode resumes after key cycle. Engine stumble improvement, during engine warm up(Sales Code ETM). Smoke improvement during highway driving and lower altitudes (sea level)(Sales Code ETM).
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT ADAPTIVE/MOBILITY · FUEL SYSTEM, DIESEL · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Loose Wiper Arms This bulletin involves checking and or re-torquing the windshield wiper arm nuts. The customer may describe one or both of the windshield wiper arm are loose and may stop moving at times.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER, Front seat cushion / Rear seat cushion If there is tenting present on the seat cushion cover of the front or rear seats please DO NOT REMOVE THE TRIM COVER. Please contact FCA Redacted Content. If no response, please leave a message and send an e-mail to FCA Redacted Content. If no response in 15 minutes, proceed with repair. If tenting is present and removal of the trim cover is required, please remove the complete foam (w/OCS - Front Seats) and trim assembly by unclipping the attachments to the frame.
NHTSA source summary · Original PDF not reviewed by Recallfolio
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
NHTSA source summary · Original PDF not reviewed by Recallfolio
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
Source components: SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Anti-lock Brake System (ABS) Enhancements This bulletin involves reprogramming the ABS module with the latest software available. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
Source components: ELECTRICAL SYSTEM:SOFTWARE · SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck. P20EE-00 - NOx Catalyst Efficiency Below Threshold. P0299-00 - Turbocharger Underboost. P1451-00 - Diesel Particulate Filter System Performance. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. P0191-00 - Fuel Rail Pressure Sensor Circuit Performance. P0461-00 - Fuel Level Sensor 1 Performance. P0401-00 - EGR System Performance. P208B-00 - Reductant Pump 1 Control Performance. The following improvements are also included in this update:Hydrocarbon Desorption Mode, will resume after key cycle. Engine stumble improvement, during engine warm up. Smoke improvement during highway driving and lower altitudes (sea level).
Source components: ELECTRICAL SYSTEM · ENGINE · FUEL SYSTEM, DIESEL · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
GASKET, Timing Case Cover, Rear Gear Housing For 2017-2020 model years only. If you are replacing the timing housing gasket due to an oil leak, please take detailed pictures of the leak, and submit them to the Star Center. Once submitted, continue with the repair. During the repair, check the breakaway torque of the gear housing retaining bolts. If any are found to be loose, note the location of the loose bolt(s) in the Star case.
Source components: ENGINE AND ENGINE COOLING · STEERING:GEAR BOX (OTHER THAN RACK AND PINION).
NHTSA source summary · Original PDF not reviewed by Recallfolio
INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. Please send pictures of the leather defect to FCA Redacted Content. If no response in 15 minutes, proceed with repair.