Original record summaries, dates and identifiers for this model-year. Records 501–600 of 762, ordered newest first. Dated records on this page: Oct 21, 2020–Mar 16, 2021.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Mar 16, 2021Service Bulletin/Repair Instructions
S2014000002 Rev.
NHTSA communication ID: 10190640
NHTSA source summary · Original PDF not reviewed by Recallfolio
Metal Or Other Debris Contamination In The High Pressure Fuel System. Parts Ordering, And Repair Process Information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
Source components: ELECTRICAL SYSTEM · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Source components: BACK OVER PREVENTION · VISIBILITY:REARVIEW MIRRORS/DEVICES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor. Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor. Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
Source components: EQUIPMENT:ELECTRICAL · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
NHTSA source summary · Original PDF not reviewed by Recallfolio
PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter (AGS) quality enhancements.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EXTERIOR LIGHTING · FUEL SYSTEM, DIESEL · FUEL SYSTEM, GASOLINE · POWER TRAIN · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter (AGS) quality enhancements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set. The customer may also notice one or more of the following:Harsh downshift clunk during exhaust brake decel
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · FUEL SYSTEM, DIESEL · FUEL SYSTEM, GASOLINE · SERVICE BRAKES, HYDRAULIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
Source components: EQUIPMENT · STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable. The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
Source components: BACK OVER PREVENTION:DISPLAY FUNCTION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Source components: ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and programing all Tire Pressure Monitor (TPM) Sensors. The customer may notice: The TPMS light illuminated in the instrument panel.
Source components: EQUIPMENT · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and programing all Tire Pressure Monitor (TPM) Sensors. The customer may notice:The TPMS light illuminated in the instrument panel.
Source components: ELECTRICAL SYSTEM · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following:Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
NHTSA source summary · Original PDF not reviewed by Recallfolio
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
NHTSA source summary · Original PDF not reviewed by Recallfolio
HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.
Source components: ELECTRICAL SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Heating, Ventilation and Air Conditioning (HVAC) Controls Inoperative This bulletin involves replacing the HVAC module. Customers may experience not being able to change the HVAC modes, both on the radios display or HVAC controls.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).
Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
50 Gallon Fuel Tank Reconfiguration This bulletin involves inspecting the Powertrain Control Module (PCM) configuration data and performing the enable 50 gallon tank routine in wiTECH. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P0461 - Fuel Level Sensor 1 Performance(Set in the Powertrain Control Module (PCM)).
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.
Source components: BACK OVER PREVENTION · FUEL SYSTEM, GASOLINE · SERVICE BRAKES · STEERING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TRANSMISSION KIT, With Torque Converter If the Aisin DF2 transmission (2019/ 2020 MY) has experienced a complete clutch failure under normal usage, has fiber disc medium found in the oil pan, and lists P codes 1731, 0731, 0736, & 0733, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
6.7L Cummins Engine High Pressure Fuel Injection Pump Identification Differences This bulletin provides information regarding the identification differences in the high pressure fuel injection pumps between the new style Symetrical Cam design pump and the old syle Asymetrical Cam design used on the 6.7L Cummins in the 2019 and 2020 HD Trucks. The following information is intended to eliminate confusion and possible noise complaints shortly after pump replacement or ECMreprogramming.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TRANSMISSION KIT, With Torque Converter If the Aisin DF2 transmission (2019/ 2020 MY) has experienced a complete clutch failure under normal usage, has fiber disc medium found in the oil pan, and lists P codes 1731, 0731, 0736, & 0733, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.