Original record summaries, dates and identifiers for this model-year. Records 701–776 of 776, ordered newest first. Dated records on this page: Jun 5, 2013–Dec 18, 2019.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Dec 18, 2019Service Bulletin/Repair Instructions
9004196
NHTSA communication ID: 10170335
NHTSA source summary · Original PDF not reviewed by Recallfolio
Handle, Swivel Release and Grommet, Pivot Joint The box bed divider swivel release handle and pivot joint grommet are intended for DS only, and not to be used on DJ or DT. These parts were removed from DJ and DT, since the bed extender obstructs tail lamp visibility requirements at some angles. Installing these parts onto the 2019 or later DJ and DT trucks will violate lighting obstruction requirements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DJ D2 Air Suspension Related Components For an air suspension light or any air suspension concern on 2019 or 2020 MY DJ D2, please call Phil Cataldo at (248) 220-0559 or Yussimil Libera at (248) 550-6086. If no response in 15 minutes, proceed with repair. Please be sure to accurately document the events and conditions associated with these concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Harsh garage shift engagements in to either reverse or drive resulting in excessive shift bump. While in hill descent control, utilizing Electronic Range Select (ERS) buttons to modulate speed, the ERS buttons give a lower or higher gear than required/desired. Under light to medium brake maneuvers on flat ground, customer complains of harsh 4-3 (lines up to with ECO mode transition).
Source components: AIR BAGS · ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Harsh garage shift engagements in to either reverse or drive resulting in excessive shift bump. While in hill descent control, utilizing Electronic Range Select (ERS) buttons to modulate speed, the ERS buttons give a lower or higher gear than required/desired. Under light to medium brake maneuvers on flat ground, customer complains of harsh 4-3 (lines up to with ECO mode transition).
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or cracking noises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or cracking noises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Enable Tire Fill Alert This bulletin involves a vehicle reconfiguration for proper operation of the Tire Fill Assist feature. The customer may notice:Tire Fill Alert or Selectable Tire Fill Alert does not work.
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C LINES RAM HD/CC. For AC Refrigerant Low pressure, AC blows warm, Not Cold, not cold enough, there is an investigation for a low charge on the HVAC diagnosis. Please when you detected an issue related with the R134a or 1234YF as a possible leaks, AC blows warm or not cold, prior to replacement or reload refrigerant, contact Juan Carlos Mendez at +52 1 55 1339-0508 (Mexico phone number) or by email: Juan Mendez at juan.mendez1@fcagroup.com Elsy Valencia at elsy.valencia@fcagroup.com Manuel Cruz at manuel.cruz@external.fcagroup.com, to receive more information. In case of suspected loss of refrigerant, A/C system should be thoroughly inspected for evidence of leaks using black light. The system contains fluorescent die which should assist in determining a leak location and mark it. If there is an indication of any leak on the ports/caps, do not remove the ports, consider replacing the complete AC line and return it to FCA for analysis. If there is an indication of any leak on the seal washer, do not remove the washer, consider replacing the complete AC line and return it to FCA for analysis. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WINDSHIELD For concern of rear view mirror loose or fell off, inspect mirror button. If the mirror button detatched from the winshield, please follow the normal repair process and take pictures of the button and the winshield trademark and email to: Diego Estrada - diego.estrada@fcagroup.com to send the mirror button to the engineering team for analysis If you happen to replace the windshield please send it to him as well. If further information is needed, please contact Diego Estrada at (248) 494-2651 If no response in 15 minutes, proceed with repair.
Source components: BACK OVER PREVENTION · PARKING BRAKE · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C LINES RAM HD/CC. For AC Refrigerant Low pressure, AC blows warm, Not Cold, not cold enough, there is an investigation for a low charge on the HVAC diagnosis. Please when you detected an issue related with the R134a or 1234YF as a possible leaks, AC blows warm or not cold, prior to replacement or reload refrigerant, contact Juan Carlos Mendez at +52 1 55 1339-0508 (Mexico phone number) or by email: Juan Mendez at juan.mendez1@fcagroup.com Elsy Valencia at elsy.valencia@fcagroup.com Manuel Cruz at manuel.cruz@external.fcagroup.com, to receive more information. In case of suspected loss of refrigerant, A/C system should be thoroughly inspected for evidence of leaks using black light. The system contains fluorescent die which should assist in determining a leak location and mark it. If there is an indication of any leak on the ports/caps, do not remove the ports, consider replacing the complete AC line and return it to FCA for analysis. If there is an indication of any leak on the seal washer, do not remove the washer, consider replacing the complete AC line and return it to FCA for analysis. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WINDSHIELD For concern of rear view mirror loose or fell off, inspect mirror button. If the mirror button detatched from the winshield, please follow the normal repair process and take pictures of the button and the winshield trademark and email to: Diego Estrada - diego.estrada@fcagroup.com to send the mirror button to the engineering team for analysis If you happen to replace the windshield please send it to him as well. If further information is needed, please contact Diego Estrada at (248) 494-2651 If no response in 15 minutes, proceed with repair.
Source components: BACK OVER PREVENTION · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE, Air Suspension, [SEB] For replacement of Air Suspension Control Module (ASCM) due to the following DTCs, please contact Santiago De La Rosa to aid in root-cause prior to repair at (248) 635-0819 or santiago.delarosa@fcagroup.com U0132 (Loss of Comm) U0421 (Implausible Data) C220C (Software Supervision) C15DE-72 (Exhaust Solenoid Actuator Stuck Open) If no response in 15 minutes, proceed with repair.
Source components: ELECTRICAL SYSTEM · SUSPENSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BRACKET, Gearshift For concern of shifter stuck in Park, please call Zach Luetzen at (832) 372-6116 prior to replair. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Code (DTC) has been set:P0456 - EVAP System Small Leak. In addition, the customer may notice one or more of the following conditions:Vehicle hesitation or surge at low vehicle speeds. Engine hesitation when turning steering wheel to end stop. Powertrain bump or hesitation around 16-24 kph (10-15 mph) vehicle speed. Maybe reported as rough or harsh transmission shifting in the same vehicle speed range.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0421-00 - Catalyst 1 Efficiency Below Threshold Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck. P21C4-00 - Reductant Line Heater Relay Control Circuit High. P1D73-00 - AGS Performance. P2560-00 - Engine Coolant Level Low. P2201-00 - Aftertreatment NOX Sensor Circuit Performance - Bank 1 Sensor 1. P0604-00 - Internal Control Module Ram. P0607-00 - ECU Internal Performance. P0868-00 - Line Pressure Low (Module, Powertrain Control (PCM), 68RFE). P0740-00 - TCC Out Of Range. P0299-00 - Turbocharger Underboost. P218F-00 -Reductant No Flow Detected. P20EE - NOx Catalyst Efficiency Below Threshold. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 Mph Performance. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low.P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P0420 - Catalyst System Efficiency Bank 1. U02A3 - Lost of Communication with PM Sensor. P1507 - Crankcase Filter Restriction. P0116 - Engine Coolant Temperature Sensor Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). U3017 - Control Module Timer/Clock Performance. P0870 - Hydraulic Pressure Test. U0101 - Lost Communication with TCM. P2579 - Turbocharger Speed Sensor Circuit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA, Forward Facing, [XAK] / Video Control Processor For DTC B2286-00 - Calibration not learned/Lost calibration set by the Central Vision Processing Module (CVPM), DO NOT try to run a service calibration routine before replacing the part. Otherwise, the historical environmental data will be erased. Please contact one of the following: Sam Tkac at (248) 821-7819 Bing Guo at (248) 500-7355 If no response in 15 minutes, proceed with repair. For additional help, please provide/perform the following procedure via email to bg589@chrysler.com and sam.tkac@fcagroup.com. 1. Obtain a vehicle scan report and configuration report, this will capture all CVPM DTCs and any critical environmental data. 2. Take a picture of the radio head unit display when in surround view mode to show what the Top+ Rear view looks like when the fault is active. 3. Perform diagnosis ECU reset, or ignition off have radio go to sleep mode. Verify if the DTC is still active. 4. Inspect the CVPM harness and related in-line harness connections to ensure the connectors are assembled correctly, with no connector damage, pinched wires, terminals pushed out, bent pins, or water intrusion. 5. If the wiring harness and connections appear to be good and B2286-00 is still active, replace the CVPM and return to QEC for root cause analysis. DO NOT try to run a service calibration routine before replacing the part. Otherwise, the historical environmental data will be erased.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PUMP, Washer, Windshield For pump leak concerns, if a leak is verified from the pump, without removing the pump, please contact the following to send the complete assembly back: Alan Leon at (248) 245-8049 or Kevin Murphree (248) 613-3417 If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAT BELT, Front (RT / LT) Prior to replacing this part take pictures of the conector area at the harness and send to carmen.gonzalez@fcagroup.com. Please contact the following to return parts back to the Quality Engineering Center (QEC): maria.pineda@fcagroup.com (248) 202-5341.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to brenton.swank@fcagroup.com. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or Brenton.Swank@FCAGroup.com If no response in 15 minutes, proceed with repair.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CENTER STACK, Upper (Disassociated Display 8.4" with ICS Bezel) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue will be corrected in an upcoming radio software available by end of Q3. The temporary fix is to perform a vehicle sleep cycle. If the dealer has any additional questions, please contact: Chhaviraj Chattha (248) 512-1734 - Chhavi.Chattha@fcagroup.com or Ashikur Rahman (248) 512-6715 - Ashikur.Rahman@external.fcagroup.com
NHTSA source summary · Original PDF not reviewed by Recallfolio
RamBox Applique Separation/Delamination This bulletin involves inspecting and possibly removing, installing new tape and re-installing one or both of the RamBox appliques. Customers may comment on the following: One or both of the RamBox appliques are separating/delaminating from the RamBox doors.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pro Comp Performance Suspension has found instances on the 2019 Ram 2500 4WD that the drag link cannot be adjusted short enough to center the steering wheel. If you are experiencing this scenario, this TSB advises a corrective action to get the vehicle aligned properly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAL, Crankshaft Oil, Front Front crankshaft oil seal leak: For concern of front crankshaft seal leak please send an email to brenton.swank@fcagroup.com with VIN, Mileage, Photos and indicate where the leak is identified using dye such as: 1. Leak between the outer diameter of the seal to front cover? 2. Leak between the seal and damper 3. Leak through the damper bolt This will help in determining root cause and corrective action. For additional questions, please contact: Brenton Swank: Cell (248) 804-9386 or brenton.swank@fcagroup.com If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Air Suspension Control Module (ASCM) Updates This bulletin involves reprogramming the ASCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:C220C-48 - Active Suspension Module Internal-Supervision Software Failure. C211B-92 - Ignition Run/Start Input-Performance Or Incorrect Operation. C156C-7A - Ride Height System Air Leak-Fluid Leak Or Seal Failure. In addition the customer may describe:Excessive operation or noise from air suspension system when vehicle is stationary. "Air Suspension Disabled" message when attempting Bed Lowering Mode (BLM). Excessive compressor valve cycling following a cold start(Diesel engine only). Erroneous "Bed Low Achieved" message through the Instrument Panel Cluster (IPC), when requesting lowering, even though the truck didn't physically lower. Ride height changes/valve actuations without operator request on rough roads.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Coast-down downshift improvements for 4-3 and 3-2. Garage shift delay improvements. Wide Open Throttle (WOT) in tow/haul mode. Corrects hill descent and Electronic Range Select (ERS) interaction.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tailgate Does Not Open Smoothly This bulletin involves inspecting and if necessary replacing the tailgate damper strut. Customer may comment that the tailgate does not have a smooth operation when opening, just before the tailgate is fully opened it has a sudden drop or makes popping noise.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Noise From A-Pillar or Floor Area During Turns or Body Movement This bulletin involves inspecting and replacing the A-Pillar body mounts if needed. The customer may describe popping or crackingnoises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Active Noise Cancellation (ANC) Module Enhancements This bulletin involves updating the ANC system with the latest available software. Customer may describe the following:Hearing a booming, humming, muffled or pulsing noise, inside the cabin.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.