The manufacturer’s record · Page 2 of 6
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 515, ordered newest first. Dated records on this page: Mar 8, 2017–Apr 21, 2020.
Back to 2014 Ram 2500 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10175733
NHTSA source summary · Original PDF not reviewed by Recallfolio
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Source components: FUEL SYSTEM, GASOLINE.
Source record 10175733 at NHTSANHTSA communication ID: 10175677
NHTSA source summary · Original PDF not reviewed by Recallfolio
Valve Body Pressure Testing Plug Inspection
Source components: ELECTRICAL SYSTEM.
Source record 10175677 at NHTSANHTSA communication ID: 10175674
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands On Steering Wheel Message In EVIC
Source components: STEERING.
Source record 10175674 at NHTSANHTSA communication ID: 10175619
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLIQUE, Storage Bin (Rambox) For concern of Rambox applique fading, do not replace the applique. This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.
Source components: EQUIPMENT.
Source record 10175619 at NHTSANHTSA communication ID: 10175618
NHTSA source summary · Original PDF not reviewed by Recallfolio
RFE Valvebody Plug Installation OEM RFE valve bodies require seven (7) 06030035 plugs installed and torqued to 45 in-lb (5Nm). Notify independant repair facilities when they order valve body.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10175618 at NHTSANHTSA communication ID: 10175501
NHTSA source summary · Original PDF not reviewed by Recallfolio
Speed Control Operates Intermittently
Source components: VEHICLE SPEED CONTROL.
Source record 10175501 at NHTSANHTSA communication ID: 10175088
NHTSA source summary · Original PDF not reviewed by Recallfolio
Speed Control Operates Intermittently
Source components: VEHICLE SPEED CONTROL.
Source record 10175088 at NHTSANHTSA communication ID: 10174168
NHTSA source summary · Original PDF not reviewed by Recallfolio
Speed Control Operates Intermittently
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:ELECTRICAL.
Source record 10174168 at NHTSANHTSA communication ID: 10175475
NHTSA source summary · Original PDF not reviewed by Recallfolio
Chatter, Shudder, or Vibration From Rear Axle During Turns
Source components: SUSPENSION.
Source record 10175475 at NHTSANHTSA communication ID: 10175063
NHTSA source summary · Original PDF not reviewed by Recallfolio
Chatter, Shudder, or Vibration From Rear Axle During Turns
Source components: SUSPENSION.
Source record 10175063 at NHTSANHTSA communication ID: 10174143
NHTSA source summary · Original PDF not reviewed by Recallfolio
Chatter, Shudder, or Vibration From Rear Axle During Turns
Source components: SUSPENSION.
Source record 10174143 at NHTSANHTSA communication ID: 10173313
NHTSA source summary · Original PDF not reviewed by Recallfolio
Outside Power Fold Rearview Mirror Appears Loose Or Shakes
Source components: VISIBILITY.
Source record 10173313 at NHTSANHTSA communication ID: 10170368
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10170368 at NHTSANHTSA communication ID: 10170314
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Source components: SUSPENSION.
Source record 10170314 at NHTSANHTSA communication ID: 10170382
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Source components: EQUIPMENT:ELECTRICAL.
Source record 10170382 at NHTSANHTSA communication ID: 10220059
NHTSA source summary · Original PDF not reviewed by Recallfolio
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10220059 at NHTSANHTSA communication ID: 10169207
NHTSA source summary · Original PDF not reviewed by Recallfolio
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Source components: EQUIPMENT.
Source record 10169207 at NHTSANHTSA communication ID: 10220101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: STRUCTURE.
Source record 10220101 at NHTSANHTSA communication ID: 10220099
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: STRUCTURE.
Source record 10220099 at NHTSANHTSA communication ID: 10220098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10220098 at NHTSANHTSA communication ID: 10220097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: EQUIPMENT · STRUCTURE.
Source record 10220097 at NHTSANHTSA communication ID: 10169249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: EQUIPMENT · STRUCTURE.
Source record 10169249 at NHTSANHTSA communication ID: 10169247
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: EQUIPMENT.
Source record 10169247 at NHTSANHTSA communication ID: 10169246
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10169246 at NHTSANHTSA communication ID: 10169245
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: STRUCTURE.
Source record 10169245 at NHTSANHTSA communication ID: 10220063
NHTSA source summary · Original PDF not reviewed by Recallfolio
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10220063 at NHTSANHTSA communication ID: 10169211
NHTSA source summary · Original PDF not reviewed by Recallfolio
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Source components: EQUIPMENT.
Source record 10169211 at NHTSANHTSA communication ID: 10220078
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10220078 at NHTSANHTSA communication ID: 10169226
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Source components: EQUIPMENT.
Source record 10169226 at NHTSANHTSA communication ID: 10168382
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
Source components: EQUIPMENT.
Source record 10168382 at NHTSANHTSA communication ID: 10166598
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10166598 at NHTSANHTSA communication ID: 10166537
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10166537 at NHTSANHTSA communication ID: 10162509
NHTSA source summary · Original PDF not reviewed by Recallfolio
PadKit- Front Disc Brake
Source components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC.
Source record 10162509 at NHTSANHTSA communication ID: 10162508
NHTSA source summary · Original PDF not reviewed by Recallfolio
PadKit- Front Disc Brake
Source components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC.
Source record 10162508 at NHTSANHTSA communication ID: 10162513
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Operations Newsletter ? Volume 5, Issue 5
Source components: EQUIPMENT.
Source record 10162513 at NHTSANHTSA communication ID: 10162507
NHTSA source summary · Original PDF not reviewed by Recallfolio
Actuator-Multiaitr
Source components: EQUIPMENT.
Source record 10162507 at NHTSANHTSA communication ID: 10162506
NHTSA source summary · Original PDF not reviewed by Recallfolio
Bin- Storage
Source components: EQUIPMENT.
Source record 10162506 at NHTSANHTSA communication ID: 10162505
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mat Kit- Floor Front
Source components: EQUIPMENT.
Source record 10162505 at NHTSANHTSA communication ID: 10162482
NHTSA source summary · Original PDF not reviewed by Recallfolio
Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 or stacey.davis@fcagroup.com if the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.
Source components: POWER TRAIN.
Source record 10162482 at NHTSANHTSA communication ID: 10162521
NHTSA source summary · Original PDF not reviewed by Recallfolio
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
Source components: EQUIPMENT.
Source record 10162521 at NHTSANHTSA communication ID: 10162504
NHTSA source summary · Original PDF not reviewed by Recallfolio
Latch- Front Door
Source components: EQUIPMENT · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10162504 at NHTSANHTSA communication ID: 10162503
NHTSA source summary · Original PDF not reviewed by Recallfolio
Molding-Wheel Plane
Source components: EQUIPMENT · WHEELS.
Source record 10162503 at NHTSANHTSA communication ID: 10162502
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Transfer Unit
Source components: EQUIPMENT · POWER TRAIN.
Source record 10162502 at NHTSANHTSA communication ID: 10162501
NHTSA source summary · Original PDF not reviewed by Recallfolio
Run-Front Door Glass
Source components: STRUCTURE:BODY:DOOR · VISIBILITY:GLASS, SIDE/REAR.
Source record 10162501 at NHTSANHTSA communication ID: 10162500
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sensor-nitrous oxlde
Source components: ENGINE · EQUIPMENT.
Source record 10162500 at NHTSANHTSA communication ID: 10162499
NHTSA source summary · Original PDF not reviewed by Recallfolio
Damper-Steering
Source components: ENGINE · EQUIPMENT.
Source record 10162499 at NHTSANHTSA communication ID: 10162498
NHTSA source summary · Original PDF not reviewed by Recallfolio
Head-Cylinder
Source components: ENGINE · EQUIPMENT.
Source record 10162498 at NHTSANHTSA communication ID: 10162497
NHTSA source summary · Original PDF not reviewed by Recallfolio
Head-Cylinder
Source components: ENGINE.
Source record 10162497 at NHTSANHTSA communication ID: 10162520
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
Source components: ENGINE · EQUIPMENT.
Source record 10162520 at NHTSANHTSA communication ID: 10162496
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tube- Fuel Filler
Source components: FUEL SYSTEM, GASOLINE.
Source record 10162496 at NHTSANHTSA communication ID: 10162495
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Oil- OW20
Source components: ENGINE · EQUIPMENT.
Source record 10162495 at NHTSANHTSA communication ID: 10162494
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tube- Fuel Filler
Source components: FUEL SYSTEM, GASOLINE.
Source record 10162494 at NHTSANHTSA communication ID: 10162477
NHTSA source summary · Original PDF not reviewed by Recallfolio
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.
Source components: ENGINE · EQUIPMENT.
Source record 10162477 at NHTSANHTSA communication ID: 10162493
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Oil- OW20
Source components: ENGINE.
Source record 10162493 at NHTSANHTSA communication ID: 10162492
NHTSA source summary · Original PDF not reviewed by Recallfolio
Module-Parking Assist
Source components: LANE DEPARTURE: LANE KEEP: STEERING ASSIST.
Source record 10162492 at NHTSANHTSA communication ID: 10162491
NHTSA source summary · Original PDF not reviewed by Recallfolio
Outlet- Air conditioning & heater
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10162491 at NHTSANHTSA communication ID: 10162490
NHTSA source summary · Original PDF not reviewed by Recallfolio
TAILPIPE - EXHAUST
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
Source record 10162490 at NHTSANHTSA communication ID: 10162489
NHTSA source summary · Original PDF not reviewed by Recallfolio
Panel Assembly-Door Trim
Source components: STRUCTURE:BODY:DOOR.
Source record 10162489 at NHTSANHTSA communication ID: 10162488
NHTSA source summary · Original PDF not reviewed by Recallfolio
POWER DISTRIBUTION CENTER - INTELLIGENT POWER
Source components: EQUIPMENT.
Source record 10162488 at NHTSANHTSA communication ID: 10162487
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission ? With Torque Converter
Source components: POWER TRAIN.
Source record 10162487 at NHTSANHTSA communication ID: 10162486
NHTSA source summary · Original PDF not reviewed by Recallfolio
FASCIA - REAR
Source components: STRUCTURE · STRUCTURE:BODY:BUMPERS.
Source record 10162486 at NHTSANHTSA communication ID: 10162511
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Operations Newsletter Volume 5, Issue 4
Source components: EQUIPMENT.
Source record 10162511 at NHTSANHTSA communication ID: 10162485
NHTSA source summary · Original PDF not reviewed by Recallfolio
ASH RECEIVER - INSTRUMENT PANEL
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10162485 at NHTSANHTSA communication ID: 10139588
NHTSA source summary · Original PDF not reviewed by Recallfolio
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10139588 at NHTSANHTSA communication ID: 10217461
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
Source components: ELECTRICAL SYSTEM.
Source record 10217461 at NHTSANHTSA communication ID: 10217458
NHTSA source summary · Original PDF not reviewed by Recallfolio
Diesel Particulate Filter (DPF) Assembly For Cummins equipped vehicles ONLY: If a customer comes in with a check engine light for P2002 which has led to replacing the DPF, please contact Dean Armstrong at cell (248) 202-8148. Cummins engineering is currently investigating the root cause to this condition. If you do not receive an answer or call back within 15 minutes, proceed with the repair.
Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN.
Source record 10217458 at NHTSANHTSA communication ID: 10216280
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
Source components: ELECTRICAL SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE.
Source record 10216280 at NHTSANHTSA communication ID: 10216277
NHTSA source summary · Original PDF not reviewed by Recallfolio
Diesel Particulate Filter (DPF) Assembly For Cummins equipped vehicles ONLY: If a customer comes in with a check engine light for P2002 which has led to replacing the DPF, please contact Dean Armstrong at cell (248) 202-8148. Cummins engineering is currently investigating the root cause to this condition. If you do not receive an answer or call back within 15 minutes, proceed with the repair.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL · FUEL SYSTEM, OTHER:FUEL FILTER.
Source record 10216277 at NHTSANHTSA communication ID: 10220474
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB Charging port.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10220474 at NHTSANHTSA communication ID: 10191445
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB Charging port.
Source components: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER.
Source record 10191445 at NHTSANHTSA communication ID: 10121819
NHTSA source summary · Original PDF not reviewed by Recallfolio
RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10121819 at NHTSANHTSA communication ID: 10121754
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10121754 at NHTSANHTSA communication ID: 10121748
NHTSA source summary · Original PDF not reviewed by Recallfolio
Diesel Particulate Filter (DPF) Assembly If a customer comes in with a check engine light for P2002 which has led to replacing the DPF, please contact Dean Armstrong at cell (248)-202-8148. Cummins engineering is currently investigating the root cause to this condition. If you do not receive an answer or call back within 15 minutes, proceed with the repair.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL.
Source record 10121748 at NHTSANHTSA communication ID: 10121784
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10121784 at NHTSANHTSA communication ID: 10224737
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio remains on. HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · PARKING BRAKE · SEAT BELTS.
Source record 10224737 at NHTSANHTSA communication ID: 10224685
NHTSA source summary · Original PDF not reviewed by Recallfolio
Turbocharger, Turbo Speed Sensor, Turbo Gaskets and Seals 1. Do Not Replace Turbocharger for Exhaust Brake Operation Complaints. Do not replace the turbocharger for complaints of exhaust brake operating when the Exhaust Brake switch is off. Replacing the turbocharger will not address these complaints. Update the PCM with the new software version to correct this issue. 2. Turbo Speed Sensor is Now Serviceable. If a Turbocharger Speed Sensor is being replaced for a P2580 or any other reason, the Turbo Speed Sensor is now available separate from the Turbocharger Kit. do not replace the entire Turbocharger Kit. 2013-2015 Chassis Cab or Pickup - PN 68210095A$ 2007-2012 Chassis Cab or Pickup - PN 68039104A$. 3. Replace Exhaust Gaskets with Turbocharger Removal.~ If turbocharger is removed/replaced, the following items are not reusable and must be replaced: Turbocharger Gasket Turbocharger Outlet Seal Turbocharger Band Clamp If the front exhaust pipe is removed/replaced, the following items are not reusable and must be replaced. Turbocharger Outlet Seal Turbocharger Band Clamp
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER · POWER TRAIN.
Source record 10224685 at NHTSANHTSA communication ID: 10223635
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10223635 at NHTSANHTSA communication ID: 10219836
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10219836 at NHTSANHTSA communication ID: 10138861
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10138861 at NHTSANHTSA communication ID: 10219830
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10219830 at NHTSANHTSA communication ID: 10140015
NHTSA source summary · Original PDF not reviewed by Recallfolio
Shop Certification Program Guidelines
Source components: EQUIPMENT.
Source record 10140015 at NHTSANHTSA communication ID: 10217529
NHTSA source summary · Original PDF not reviewed by Recallfolio
Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
Source record 10217529 at NHTSANHTSA communication ID: 10140010
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Source components: EQUIPMENT · STRUCTURE:BODY:ROOF AND PILLARS.
Source record 10140010 at NHTSANHTSA communication ID: 10140009
NHTSA source summary · Original PDF not reviewed by Recallfolio
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Source components: FUEL SYSTEM, GASOLINE · FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP.
Source record 10140009 at NHTSANHTSA communication ID: 10140008
NHTSA source summary · Original PDF not reviewed by Recallfolio
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Source components: EQUIPMENT · SEATS.
Source record 10140008 at NHTSANHTSA communication ID: 10139997
NHTSA source summary · Original PDF not reviewed by Recallfolio
Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25, B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10139997 at NHTSANHTSA communication ID: 10140007
NHTSA source summary · Original PDF not reviewed by Recallfolio
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
Source components: EQUIPMENT · INTERIOR LIGHTING.
Source record 10140007 at NHTSANHTSA communication ID: 10140006
NHTSA source summary · Original PDF not reviewed by Recallfolio
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694AA must be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
Source record 10140006 at NHTSANHTSA communication ID: 10140014
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
Source components: EQUIPMENT.
Source record 10140014 at NHTSANHTSA communication ID: 10140005
NHTSA source summary · Original PDF not reviewed by Recallfolio
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
Source components: VISIBILITY:WINDSHIELD.
Source record 10140005 at NHTSANHTSA communication ID: 10217566
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10217566 at NHTSANHTSA communication ID: 10140034
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Source components: EQUIPMENT.
Source record 10140034 at NHTSANHTSA communication ID: 10140013
NHTSA source summary · Original PDF not reviewed by Recallfolio
Essential Flash Management
Source components: EQUIPMENT.
Source record 10140013 at NHTSANHTSA communication ID: 10140004
NHTSA source summary · Original PDF not reviewed by Recallfolio
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.
Source components: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10140004 at NHTSANHTSA communication ID: 10217521
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Source components: FUEL SYSTEM, GASOLINE.
Source record 10217521 at NHTSANHTSA communication ID: 10139989
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Source components: ENGINE AND ENGINE COOLING.
Source record 10139989 at NHTSANHTSA communication ID: 10140003
NHTSA source summary · Original PDF not reviewed by Recallfolio
R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
Source components: ELECTRICAL SYSTEM.
Source record 10140003 at NHTSANHTSA communication ID: 10217508
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.
Source components: VISIBILITY · VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR.
Source record 10217508 at NHTSANHTSA communication ID: 10139978
NHTSA source summary · Original PDF not reviewed by Recallfolio
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Source components: SEAT BELTS.
Source record 10139978 at NHTSANHTSA communication ID: 10139976
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES.
Source record 10139976 at NHTSA