The manufacturer’s record · Page 1 of 4
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 333, ordered newest first. Dated records on this page: Mar 30, 2026–Sep 11, 2026.
Back to 2023 Jeep GRAND CHEROKEE 4XE problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 11037355
NHTSA source summary · Original PDF not reviewed by Recallfolio
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
Source components: SERVICE BRAKES.
Source record 11037355 at NHTSANHTSA communication ID: 11037354
NHTSA source summary · Original PDF not reviewed by Recallfolio
MIL-On and/or Engine Oil Leak
Source components: ENGINE.
Source record 11037354 at NHTSANHTSA communication ID: 11037350
NHTSA source summary · Original PDF not reviewed by Recallfolio
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11037350 at NHTSANHTSA communication ID: 11037345
NHTSA source summary · Original PDF not reviewed by Recallfolio
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11037345 at NHTSANHTSA communication ID: 11036771
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
Source components: ELECTRICAL SYSTEM.
Source record 11036771 at NHTSANHTSA communication ID: 11036762
NHTSA source summary · Original PDF not reviewed by Recallfolio
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.
Source components: ENGINE.
Source record 11036762 at NHTSANHTSA communication ID: 11036761
NHTSA source summary · Original PDF not reviewed by Recallfolio
LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system.
Source components: STRUCTURE:BODY.
Source record 11036761 at NHTSANHTSA communication ID: 11036280
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering Dragging While Recreational Flat Towing Behind RV.
Source components: STEERING · WHEELS.
Source record 11036280 at NHTSANHTSA communication ID: 11036279
NHTSA source summary · Original PDF not reviewed by Recallfolio
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
Source components: BACK OVER PREVENTION: WARNINGS.
Source record 11036279 at NHTSANHTSA communication ID: 11036180
NHTSA source summary · Original PDF not reviewed by Recallfolio
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
Source components: BACK OVER PREVENTION: WARNINGS.
Source record 11036180 at NHTSANHTSA communication ID: 11036170
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAL - LOWER AGS
Source components: STRUCTURE:BODY.
Source record 11036170 at NHTSANHTSA communication ID: 11035996
NHTSA source summary · Original PDF not reviewed by Recallfolio
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
Source components: ELECTRICAL SYSTEM.
Source record 11035996 at NHTSANHTSA communication ID: 11035333
NHTSA source summary · Original PDF not reviewed by Recallfolio
EVAPORATOR - AIR CONDITIONING
Source components: UNKNOWN OR OTHER.
Source record 11035333 at NHTSANHTSA communication ID: 11035330
NHTSA source summary · Original PDF not reviewed by Recallfolio
EVAPORATOR - AIR CONDITIONING
Source components: UNKNOWN OR OTHER.
Source record 11035330 at NHTSANHTSA communication ID: 11035329
NHTSA source summary · Original PDF not reviewed by Recallfolio
EVAPORATOR - AIR CONDITIONING
Source components: UNKNOWN OR OTHER.
Source record 11035329 at NHTSANHTSA communication ID: 11035328
NHTSA source summary · Original PDF not reviewed by Recallfolio
EVAPORATOR - AIR CONDITIONING
Source components: UNKNOWN OR OTHER.
Source record 11035328 at NHTSANHTSA communication ID: 11035187
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHAFT - AXLE HALF
Source components: POWER TRAIN.
Source record 11035187 at NHTSANHTSA communication ID: 11035186
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHAFT - AXLE HALF
Source components: POWER TRAIN.
Source record 11035186 at NHTSANHTSA communication ID: 11035163
NHTSA source summary · Original PDF not reviewed by Recallfolio
Body Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated.
Source components: ELECTRICAL SYSTEM.
Source record 11035163 at NHTSANHTSA communication ID: 11035190
NHTSA source summary · Original PDF not reviewed by Recallfolio
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
Source components: ELECTRICAL SYSTEM.
Source record 11035190 at NHTSANHTSA communication ID: 11035160
NHTSA source summary · Original PDF not reviewed by Recallfolio
Not applicable to vehicles built for US market. Flash: Hybrid Control Processor (HCP) / Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation SYMPTOM: the technician must find the following Diagnostic Trouble Code (DTC) has been set: ● B3A11-00 - A/C Refrigerant Expansion Valve Actuator Control Circuit Performance. Customers may experience one or more of the following: ● Low/weak 12V battery or a no start condition. ● Vehicle unable to charge while key off. This bulletin involves reprogramming the **HCP/AHCP** to the latest available software.
Source components: ELECTRICAL SYSTEM.
Source record 11035160 at NHTSANHTSA communication ID: 11035072
NHTSA source summary · Original PDF not reviewed by Recallfolio
Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11035072 at NHTSANHTSA communication ID: 11035064
NHTSA source summary · Original PDF not reviewed by Recallfolio
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
Source components: FUEL/PROPULSION SYSTEM.
Source record 11035064 at NHTSANHTSA communication ID: 11034926
NHTSA source summary · Original PDF not reviewed by Recallfolio
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
Source components: ELECTRICAL SYSTEM.
Source record 11034926 at NHTSANHTSA communication ID: 11034890
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Integrated Dual Charging Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **B22A9-87 - ECU Internal Performance-Missing Message. ● P0D21-00 - Battery Charger "A" Output Voltage Too Low.** ● B22A9-42 - ECU Internal Performance-general Memory Failure. ● B22A9-16 - ECU Internal Performance-Circuit Voltage Below Threshold. ● B22A9-17 - ECU Internal Performance-Circuit Voltage Above Threshold. ● B22A9-19 - ECU Internal Performance-Overcurrent. ● B22A9-64 - ECU Internal Performance-Signal Plausibility Failure. Customers may also comment on the following: ● Vehicle will not charge. This bulletin involves reprogramming the IDCM with the latest available software.
Source components: ELECTRICAL SYSTEM.
Source record 11034890 at NHTSANHTSA communication ID: 11034912
NHTSA source summary · Original PDF not reviewed by Recallfolio
THROTTLE BODY – NONE
Source components: ENGINE.
Source record 11034912 at NHTSANHTSA communication ID: 11034911
NHTSA source summary · Original PDF not reviewed by Recallfolio
THROTTLE BODY – NONE
Source components: ENGINE.
Source record 11034911 at NHTSANHTSA communication ID: 11034908
NHTSA source summary · Original PDF not reviewed by Recallfolio
SPRING KIT - DISC BRAKE PAD
Source components: SERVICE BRAKES.
Source record 11034908 at NHTSANHTSA communication ID: 11034390
NHTSA source summary · Original PDF not reviewed by Recallfolio
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
Source components: ELECTRICAL SYSTEM.
Source record 11034390 at NHTSANHTSA communication ID: 11034389
NHTSA source summary · Original PDF not reviewed by Recallfolio
WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
Source components: SUSPENSION.
Source record 11034389 at NHTSANHTSA communication ID: 11034381
NHTSA source summary · Original PDF not reviewed by Recallfolio
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
Source components: SUSPENSION.
Source record 11034381 at NHTSANHTSA communication ID: 11034369
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA - REAR VIEW
Source components: ELECTRICAL SYSTEM.
Source record 11034369 at NHTSANHTSA communication ID: 11034368
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA - REAR VIEW
Source components: ELECTRICAL SYSTEM.
Source record 11034368 at NHTSANHTSA communication ID: 11034351
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11034351 at NHTSANHTSA communication ID: 11034335
NHTSA source summary · Original PDF not reviewed by Recallfolio
BOLT - HEX FLANGE HEAD
Source components: ENGINE.
Source record 11034335 at NHTSANHTSA communication ID: 11034324
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set **one or more the following Diagnostic Troubles Code (DTCs): ● U0287-00 - Lost Communication With Transmission Fluid Pump Module 1.** ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode. This bulletin involves replacing the transmission oil pump.
Source components: POWER TRAIN.
Source record 11034324 at NHTSANHTSA communication ID: 11034346
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
Source components: ELECTRICAL SYSTEM.
Source record 11034346 at NHTSANHTSA communication ID: 11034342
NHTSA source summary · Original PDF not reviewed by Recallfolio
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
Source components: FUEL/PROPULSION SYSTEM.
Source record 11034342 at NHTSANHTSA communication ID: 11034336
NHTSA source summary · Original PDF not reviewed by Recallfolio
HEATER - ELECTRIC COOLANT
Source components: UNKNOWN OR OTHER.
Source record 11034336 at NHTSANHTSA communication ID: 11034327
NHTSA source summary · Original PDF not reviewed by Recallfolio
HEATER - ELECTRIC COOLANT
Source components: UNKNOWN OR OTHER.
Source record 11034327 at NHTSANHTSA communication ID: 11033975
NHTSA source summary · Original PDF not reviewed by Recallfolio
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11033975 at NHTSANHTSA communication ID: 11033944
NHTSA source summary · Original PDF not reviewed by Recallfolio
Fuel Oil Refresh Mode (FORM) Message - Safety Recall 68C Supplement Technicians may experience the following: ● A FORM message will display in the Instrument Panel Cluster (IPC) after performing RC-682-25 - Safety Recall 68C - High Voltage Battery
Source components: ELECTRICAL SYSTEM.
Source record 11033944 at NHTSANHTSA communication ID: 11033970
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
Source components: ELECTRICAL SYSTEM · SUSPENSION.
Source record 11033970 at NHTSANHTSA communication ID: 11033957
NHTSA source summary · Original PDF not reviewed by Recallfolio
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Source components: ELECTRICAL SYSTEM.
Source record 11033957 at NHTSANHTSA communication ID: 11033956
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ambient cabin light fault B2811-02 inop. If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). If PROXI is incorrect, re-PROXI and then perform a hard reset of the ALM.
Source components: ELECTRICAL SYSTEM.
Source record 11033956 at NHTSANHTSA communication ID: 11033897
NHTSA source summary · Original PDF not reviewed by Recallfolio
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Source components: STRUCTURE:BODY.
Source record 11033897 at NHTSANHTSA communication ID: 11033896
NHTSA source summary · Original PDF not reviewed by Recallfolio
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11033896 at NHTSANHTSA communication ID: 11033895
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11033895 at NHTSANHTSA communication ID: 11033861
NHTSA source summary · Original PDF not reviewed by Recallfolio
R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite radio showing navigation. ● Head Up Display (HUD) layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly. ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (Rearview Camera Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (Rearview Camera Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (Rearview Camera Functions Normally). ● Ghost touch on Navigation screen (Rearview Camera Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after view camera event selected by customer in the Camera View Pages (Rearview Camera Functions Normally). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update.
Source components: ELECTRICAL SYSTEM.
Source record 11033861 at NHTSANHTSA communication ID: 11033905
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation or Media apps not affecting rearview camera funtionality- Visual glitch on Front passenger Display- Unresponsive widgets- Light & Dark mode discrepancy between screen views- Unresponsive hard button to turn screen off- Incomplete or innacurate pop-up notifications- Radio stuck in Valet Mode- Phantom / Ghost touch on Media screens- Incorrect menu displayed
Source components: ELECTRICAL SYSTEM.
Source record 11033905 at NHTSANHTSA communication ID: 11033885
NHTSA source summary · Original PDF not reviewed by Recallfolio
WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. Via Witech perform hard reset and clear DTC.
Source components: STRUCTURE:BODY.
Source record 11033885 at NHTSANHTSA communication ID: 11033308
NHTSA source summary · Original PDF not reviewed by Recallfolio
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11033308 at NHTSANHTSA communication ID: 11033299
NHTSA source summary · Original PDF not reviewed by Recallfolio
***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
Source components: SUSPENSION.
Source record 11033299 at NHTSANHTSA communication ID: 11033292
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE - LIFTGATE
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11033292 at NHTSANHTSA communication ID: 11032982
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hot Cup Holders Customers may comment on the following: ● When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch. This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.
Source components: STRUCTURE:BODY.
Source record 11032982 at NHTSANHTSA communication ID: 11032976
NHTSA source summary · Original PDF not reviewed by Recallfolio
R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● **FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera (RVC) Functions Normally). ● Paddle shifters not working/No longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on FPDM display. ● Surround view camera accessible while driving across apps (unexpected behavior). ● IPC navigation map fails to load despite HU showing navigation. ● HUD layout resets after overnight sleep cycle. ● ParkSense triggers unintended surround camera activation. ● HUD settings not retained after ignition cycle. ● Audio focus stuck on VR; selected message not read. ● Preset bar appears blank after overnight sleep cycle. ● FM channel switches unexpectedly and reverts after delay. ● Massage activation causes HU black screen/media disruption. ● Non-applicable ambient lighting setting visible in vehicle menu. ● Navigation screen appears black after system startup. ● Track name flickers on status bar during CarPlay playback. ● HU toggles between Home and Media screens without user input. ● Phantom touch causes navigation to switch from full screen to split view. ● HU redirects to CarPlay tab when exiting camera unexpectedly.** ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC Functions Normally). ● Ghost touch on Navigation screen (RVC Functions Normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC Functions Normally) This bulletin involves inspecting and if required, updating the radio software level to **U41.10.** Depending on the radio's current software level the radio may need a one or two USB update.
Source components: ELECTRICAL SYSTEM.
Source record 11032976 at NHTSANHTSA communication ID: 11033320
NHTSA source summary · Original PDF not reviewed by Recallfolio
ID-26-04 Rev. A Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process.
Campaign / software reference: ID-26-04 REV.A
Source components: ENGINE.
Source record 11033320 at NHTSANHTSA communication ID: 11033316
NHTSA source summary · Original PDF not reviewed by Recallfolio
Addition of 2.0L T4 Long Block or Complete Engine to the Powertrain Service Center (PTSC) Pre-Approval Program - ALL Dealers (Rev. A) To clarify when an OEM part and the Recall Campaign part should be used. The original bulletin announced the addition of the 2.0L T4 Long Block or Complete Engine (Sales Codes EC1, EC2, and ECX) to the Powertrain Pre-Approval process for ALL dealers.
Campaign / software reference: D-26-03 REV.A
Source components: ENGINE.
Source record 11033316 at NHTSANHTSA communication ID: 11032986
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE - LIFTGATE
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11032986 at NHTSANHTSA communication ID: 11032996
NHTSA source summary · Original PDF not reviewed by Recallfolio
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
Source components: SUSPENSION.
Source record 11032996 at NHTSANHTSA communication ID: 11032850
NHTSA source summary · Original PDF not reviewed by Recallfolio
Heads Up Display (HUD) Resets to Default Settings Each Ignition Cycle Customers may experience the following: ● The custom HUD configurations do not save after a vehicle sleep cycle. HUD configuration will reset to the default settings.
Source components: ELECTRICAL SYSTEM.
Source record 11032850 at NHTSANHTSA communication ID: 11032866
NHTSA source summary · Original PDF not reviewed by Recallfolio
BEZEL - OVERHEAD CONSOLE
Source components: STRUCTURE:BODY.
Source record 11032866 at NHTSANHTSA communication ID: 11032847
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.
Source components: POWER TRAIN.
Source record 11032847 at NHTSANHTSA communication ID: 11032857
NHTSA source summary · Original PDF not reviewed by Recallfolio
Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. Review the active DTCs. 7.- Before replacing the SCCM disconnect it and reconnect it again. Note: Wipers position is not controlled by SCCM, verify motor wiper status if issue continues. If request from SCCM is sent to BCM, then verify if the communication to wipers is not working properly. If there are no DTC's active, physical defects, steering controls inop, wipers inop, heated steering wheel inop, then SCCM does not need to be replaced. Note: WL / WS SCCMs do not contain a Steering Angle Sensor (SAS) The Steering Angle is computed within the Electronic Power Steering (EPS) module. See Electronic Power Steering (EPS) module for diagnosis and repair procedures.
Source components: ELECTRICAL SYSTEM · STEERING.
Source record 11032857 at NHTSANHTSA communication ID: 11032870
NHTSA source summary · Original PDF not reviewed by Recallfolio
D-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
Source components: ENGINE.
Source record 11032870 at NHTSANHTSA communication ID: 11032869
NHTSA source summary · Original PDF not reviewed by Recallfolio
ID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL)
Campaign / software reference: ID-26-24
Source components: ENGINE.
Source record 11032869 at NHTSANHTSA communication ID: 11032865
NHTSA source summary · Original PDF not reviewed by Recallfolio
SENSOR – KNOCK
Source components: ELECTRICAL SYSTEM.
Source record 11032865 at NHTSANHTSA communication ID: 11032864
NHTSA source summary · Original PDF not reviewed by Recallfolio
SENSOR – KNOCK
Source components: ELECTRICAL SYSTEM.
Source record 11032864 at NHTSANHTSA communication ID: 11032844
NHTSA source summary · Original PDF not reviewed by Recallfolio
PHEV Engine Replacement XC2 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P2336 - Cylinder 1 Above Knock/Combustion Vibration Sensor Threshold. ● P2337 - Cylinder 2 Above Knock/Combustion Vibration Sensor Threshold. ● P2338 - Cylinder 3 Above Knock/Combustion Vibration Sensor Threshold. ● P2339 - Cylinder 4 Above Knock/Combustion Vibration Sensor Threshold. The customer may also describe the following: ● A knocking noise from the engine compartment This bulletin involves replacing the engine.
Source components: ENGINE.
Source record 11032844 at NHTSANHTSA communication ID: 11032842
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
Source components: ELECTRICAL SYSTEM.
Source record 11032842 at NHTSANHTSA communication ID: 11032861
NHTSA source summary · Original PDF not reviewed by Recallfolio
FRAME - CARGO AREA
Source components: STRUCTURE:BODY.
Source record 11032861 at NHTSANHTSA communication ID: 11032854
NHTSA source summary · Original PDF not reviewed by Recallfolio
Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is not attributed to the noise. Please follow normal diagnosis and ensure all tie-rod and ball joints are properly torqued and if worn, replace. If diagnosis leads to lower control arm replacement, the tension link(s) should be replaced first then test driven to ensure noise has disappeared before any handling link replacements.
Source components: SUSPENSION.
Source record 11032854 at NHTSANHTSA communication ID: 11032810
NHTSA source summary · Original PDF not reviewed by Recallfolio
Poor Audio Quality And Or Static From Wireless Devices
Source components: ELECTRICAL SYSTEM.
Source record 11032810 at NHTSANHTSA communication ID: 11032633
NHTSA source summary · Original PDF not reviewed by Recallfolio
Poor Audio Quality And Or Static From Wireless Devices
Source components: ELECTRICAL SYSTEM.
Source record 11032633 at NHTSANHTSA communication ID: 11032824
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
Source components: ELECTRICAL SYSTEM.
Source record 11032824 at NHTSANHTSA communication ID: 11032814
NHTSA source summary · Original PDF not reviewed by Recallfolio
SWITCH - LIFTGATE
Source components: ELECTRICAL SYSTEM.
Source record 11032814 at NHTSANHTSA communication ID: 11032647
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays the message: “Power surge on USB hub detected” Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
Source components: ELECTRICAL SYSTEM.
Source record 11032647 at NHTSANHTSA communication ID: 11032637
NHTSA source summary · Original PDF not reviewed by Recallfolio
SWITCH - LIFTGATE
Source components: ELECTRICAL SYSTEM.
Source record 11032637 at NHTSANHTSA communication ID: 11032822
NHTSA source summary · Original PDF not reviewed by Recallfolio
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
Source components: ELECTRICAL SYSTEM.
Source record 11032822 at NHTSANHTSA communication ID: 11032645
NHTSA source summary · Original PDF not reviewed by Recallfolio
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
Source components: ELECTRICAL SYSTEM.
Source record 11032645 at NHTSANHTSA communication ID: 11032333
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACTUATOR - A/C AND HEATER
Source components: ELECTRICAL SYSTEM.
Source record 11032333 at NHTSANHTSA communication ID: 11032332
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACTUATOR - A/C AND HEATER
Source components: ELECTRICAL SYSTEM.
Source record 11032332 at NHTSANHTSA communication ID: 11032336
NHTSA source summary · Original PDF not reviewed by Recallfolio
AIR BAG - DRIVER
Source components: AIR BAGS · ELECTRICAL SYSTEM.
Source record 11032336 at NHTSANHTSA communication ID: 11032335
NHTSA source summary · Original PDF not reviewed by Recallfolio
AIR BAG - DRIVER
Source components: AIR BAGS · ELECTRICAL SYSTEM.
Source record 11032335 at NHTSANHTSA communication ID: 11031693
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Wireless Charging Or Slow Wireless Charging
Source components: ELECTRICAL SYSTEM.
Source record 11031693 at NHTSANHTSA communication ID: 11031691
NHTSA source summary · Original PDF not reviewed by Recallfolio
WL Front Control Arm Bushing - Handling Link Has Loose
Source components: SUSPENSION.
Source record 11031691 at NHTSANHTSA communication ID: 11031688
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Latch, Handle And Ajar Additional Service Information.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
Source record 11031688 at NHTSANHTSA communication ID: 11031682
NHTSA source summary · Original PDF not reviewed by Recallfolio
BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the whole stabilizer bar use Kit #PN#68730602AB. Refer to SOL #S2502000002 for additional information.
Source components: SUSPENSION.
Source record 11031682 at NHTSANHTSA communication ID: 11031660
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Voltage Battery Pack Replacement XU1 Warranty Extension Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0DAB-00 - Hybrid/EV Cell Balancing Performance. ● P0BBE-00 - Hybrid Battery Pack Voltage Variation. ● P1C5E-00 - Battery State Of Health Failed. ● P0B24-00 - Hybrid/EV Battery "A" Voltage Unstable. ● P0B28-00 - Hybrid/EV Battery "B" Voltage Unstable. NOTE: ● Any warranty qualifying issues outside of these specific DTCs will continue to be covered per the HV battery standard warranty coverage. ● Battery packs may contain cells with separator damage. Customers may comment on the following: ● “Service Charging System” message displayed in the Instrument Panel Cluster (IPC) and charging is inhibited This bulletin involves replacing the high voltage battery pack.
Source components: ELECTRICAL SYSTEM.
Source record 11031660 at NHTSANHTSA communication ID: 11031423
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain atmospheric conditions after a vehicle has been parked outside overnight (i.e. a warm humid day followed by clear cool night). This will usually clear as atmospheric conditions change to allow the condensation to change back into a vapor. Turning the taillamps on will usually accelerate this process. This bulletin is to communicate the procedure for rear taillamp condensation clearing.
Source components: ELECTRICAL SYSTEM.
Source record 11031423 at NHTSANHTSA communication ID: 11031340
NHTSA source summary · Original PDF not reviewed by Recallfolio
Driver Side Heat Blows Warm
Source components: UNKNOWN OR OTHER.
Source record 11031340 at NHTSANHTSA communication ID: 11031339
NHTSA source summary · Original PDF not reviewed by Recallfolio
U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).
Source components: LANE DEPARTURE: ASSIST.
Source record 11031339 at NHTSANHTSA communication ID: 11031338
NHTSA source summary · Original PDF not reviewed by Recallfolio
Buzz Squeak Rattle (BSR) Noise From Rear Of Vehicle.
Source components: STRUCTURE:BODY.
Source record 11031338 at NHTSANHTSA communication ID: 11031250
NHTSA source summary · Original PDF not reviewed by Recallfolio
Before replacing High voltage harness, please note the connector bolt and connector seal is available for replacement. Please see below for Connector bolt and seal part number available. Reference SOL S2608000019
Source components: ELECTRICAL SYSTEM.
Source record 11031250 at NHTSANHTSA communication ID: 11031241
NHTSA source summary · Original PDF not reviewed by Recallfolio
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Source components: STRUCTURE:BODY.
Source record 11031241 at NHTSANHTSA communication ID: 11031240
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
Source components: ELECTRICAL SYSTEM.
Source record 11031240 at NHTSANHTSA communication ID: 11031239
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Voltage Connector Seal And Fastener Service Parts Are Now Available
Source components: ELECTRICAL SYSTEM.
Source record 11031239 at NHTSANHTSA communication ID: 11031248
NHTSA source summary · Original PDF not reviewed by Recallfolio
Before replacing High voltage harness, please note the connector bolt and connector seal is available for replacement. Please see below for Connector bolt and seal part number available. Reference SOL S2608000019
Source components: ELECTRICAL SYSTEM.
Source record 11031248 at NHTSANHTSA communication ID: 11031243
NHTSA source summary · Original PDF not reviewed by Recallfolio
Front Passenger and/or Rear Left and/or Rear Right Door Window Switches are Inoperative, Window Operation Works from the Driver Master Switch
Source components: ELECTRICAL SYSTEM.
Source record 11031243 at NHTSANHTSA communication ID: 11031230
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER - CARGO AREA
Source components: STRUCTURE:BODY.
Source record 11031230 at NHTSA