The vehicle dossier US · 2023
2023 Jeep
GRAND CHEROKEE 4XEProblems & recalls
97 distinct owner reports in the NHTSA snapshot. Electrical system appears in 47 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 97 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 4 years with reports.
8,000 miles is the median among 10 reports with usable mileage. The middle half spans 600–15,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
3 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SUSPENSION:REAR:SPRINGS:COIL SPRINGSCampaign 26V562000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Manufacturer’s stated response
Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Manufacturer campaign: 89D
Read campaign 26V562000 at NHTSAENGINECampaign 25V766000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Manufacturer’s stated response
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Manufacturer campaign: 78C
Read campaign 25V766000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 24V720000
Reported concern
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Manufacturer’s stated response
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Manufacturer campaign: 95B
Read campaign 24V720000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
333 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
S238A000038 REV.DAuto Emergency Braking (AEB) Unavailable – Service Required Message In ClusterNHTSA ID 11037355
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11037355 at NHTSAS2609000011MIL-On and/or Engine Oil LeakNHTSA ID 11037354
MIL-On and/or Engine Oil Leak
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11037354 at NHTSA9100905Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.NHTSA ID 11037350
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11037350 at NHTSA9100902Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.NHTSA ID 11037345
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11037345 at NHTSAS2623000001 REV.ARotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.NHTSA ID 11036771
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036771 at NHTSA9100363 Rev 3Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness a…NHTSA ID 11036762
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. The actuator kit is serviced separately. Oil Leak: Inspect the turbo oil feed O-ring area for leaks. O-ring is serviced separately.
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11036762 at NHTSA9100345LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures …NHTSA ID 11036761
LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11036761 at NHTSAS2523000032 REV.BSteering Dragging While Recreational Flat Towing Behind RV.NHTSA ID 11036280
Steering Dragging While Recreational Flat Towing Behind RV.
Components: STEERING · WHEELS. Confirm detailed applicability in the original document.
Source record 11036280 at NHTSAS2508000029 REV.BInstrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)NHTSA ID 11036279
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
Components: BACK OVER PREVENTION: WARNINGS. Confirm detailed applicability in the original document.
Source record 11036279 at NHTSAS2508000029 REV.AInstrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)NHTSA ID 11036180
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs)
Components: BACK OVER PREVENTION: WARNINGS. Confirm detailed applicability in the original document.
Source record 11036180 at NHTSA113801SEAL - LOWER AGSNHTSA ID 11036170
SEAL - LOWER AGS
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11036170 at NHTSAS268A000016R1L Radio Screen Goes Blank after transitioning from logistic to customer modeNHTSA ID 11035996
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035996 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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