Original record summaries, dates and identifiers for this model-year. Records 601–697 of 697, ordered newest first. Dated records on this page: May 28, 2020–Mar 30, 2021.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Mar 30, 2021Service Bulletin/Repair Instructions
21-013-21
NHTSA communication ID: 10190736
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience the following on a vehicle with less than 64 km (40 miles) on the odometer:A Malfunction Indicator Lamp (MIL) event or failure withnoDiagnostic Trouble Codes (DTCs) and the vehicle has less 40 miles on the odometer indicates it is likely the vehicle has experienced an unintentional code clear event. Do not use this software update if vehicle odometer has over 64 km (40 miles).
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0524 - Low oil pressure (during start up in cold ambient temps). P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Control. P02E8-00 - Diesel Intake Air Flow Position Sensor Circuit Low. P20FB-00 -Reductant Pump 2 Control Performance. P065A-00 - Generator System Performance. Customers may experience the following:The cruise control and speed limited set speed doesn?t match the speedometer. It could be up to 2.5 kph (1.5 mph) difference. Other Software enhancements:Speedometer accuracy improvement(s). Cruise control updates. Battery durability improvements in hot ambient temperatures.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0524 - Low oil pressure (during start up in cold ambient temps). P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Control. P02E8-00 - Diesel Intake Air Flow Position Sensor Circuit Low. P20FB-00 -Reductant Pump 2 Control Performance. P065A-00 - Generator System Performance. Customers may experience the following:The cruise control and speed limited set speed doesn?t match the speedometer. It could be up to 2.5 kph (1.5 mph) difference. Other Software enhancements:Speedometer accuracy improvement(s). Cruise control updates. Battery durability improvements in hot ambient temperatures.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EXTERIOR LIGHTING · FUEL SYSTEM, DIESEL · FUEL SYSTEM, GASOLINE · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Source components: BACK OVER PREVENTION · VISIBILITY:REARVIEW MIRRORS/DEVICES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Telematic Box Module (TBM) Enhancements This bulletin involves updating the Telematic Box Module (TBM) latest available software. Customers may experience the following:CarPlay® audio does not mute during an active Ecall.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UGQ Radio Enhancements This bulletin involves inspecting and if required updating the radio software to: 39.3 Customers may experience the following:CarPlay® audio does not mute during an active Ecall.
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.
NHTSA source summary · Original PDF not reviewed by Recallfolio
3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following: Rough running engine.
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
NHTSA source summary · Original PDF not reviewed by Recallfolio
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · EQUIPMENT · FUEL SYSTEM, DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:ENGINE:DIESEL · FUEL SYSTEM, DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.