The vehicle dossier US · 2018

2018 Jeep
CHEROKEEProblems & recalls

684 distinct owner reports in the NHTSA snapshot. Transmission & drivetrain appears in 293 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 684 distinct reports. A report can mention more than one component, so category totals can overlap.

Transmission & drivetrain293 reports
Other components217 reports
Electrical system190 reports
Engine159 reports
Brakes36 reports
Steering30 reports
Fuel system26 reports
Air bags16 reports
Suspension8 reports
Body & structure4 reports
Visibility3 reports
See original component labels
POWER TRAIN292
ELECTRICAL SYSTEM188
UNKNOWN OR OTHER173
ENGINE155
SERVICE BRAKES34
STEERING30
FUEL/PROPULSION SYSTEM26
VEHICLE SPEED CONTROL20
AIR BAGS16
ELECTRONIC STABILITY CONTROL (ESC)15
SUSPENSION8
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING4
STRUCTURE:BODY3
SEAT BELTS3
VISIBILITY/WIPER3
ENGINE AND ENGINE COOLING3
WHEELS2
EXTERIOR LIGHTING2
BACK OVER PREVENTION: WARNINGS2
PARKING BRAKE2
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL2
SERVICE BRAKES, HYDRAULIC2
ELECTRICAL SYSTEM:SOFTWARE1
SEATS1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
POWER TRAIN:AXLE ASSEMBLY1
LANE DEPARTURE: WARNING1
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT1
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION1
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)1
ELECTRICAL SYSTEM:ADAS:REAR OCCUPANT ALERT (ROA):CAMERA/SENSOR1
WHEELS:LUGS/NUTS/BOLTS/STUDS1
STRUCTURE1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 10 years with reports.

Year filed (last two digits)Latest report: Sep 22, 2026
Mileage, where supplied

33,125 miles is the median among 360 reports with usable mileage. The middle half spans 19,900–50,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

7 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Apr 29, 2025 Safety recallPOWER TRAINCampaign 25V011000

Reported concern

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Manufacturer’s stated response

Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Manufacturer campaign: 01C

Read campaign 25V011000 at NHTSA
Aug 9, 2018 Safety recallELECTRICAL SYSTEM:WIRING:FRONT UNDERHOODCampaign 18V524000

Reported concern

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Manufacturer’s stated response

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Manufacturer campaign: U87

Read campaign 18V524000 at NHTSA
Jul 26, 2018 Safety recallPOWER TRAIN:AXLE ASSEMBLY:AXLE SHAFTCampaign 18V494000

Reported concern

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

Manufacturer’s stated response

Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

Manufacturer campaign: U78

Read campaign 18V494000 at NHTSA
May 17, 2018 Safety recallELECTRICAL SYSTEM:SOFTWARECampaign 18V332000

Reported concern

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Manufacturer’s stated response

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Manufacturer campaign: U49,U59-U65,U68,U73

Read campaign 18V332000 at NHTSA
May 1, 2018 Safety recallFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSCampaign 18V282000

Reported concern

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

Manufacturer’s stated response

Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.

Manufacturer campaign: U39

Read campaign 18V282000 at NHTSA
Oct 24, 2017 Safety recallENGINE AND ENGINE COOLING:ENGINECampaign 17V670000

Reported concern

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Manufacturer’s stated response

Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

Manufacturer campaign: T65

Read campaign 17V670000 at NHTSA
Aug 31, 2017 Safety recallEQUIPMENT:OTHER:LABELSCampaign 17V543000

Reported concern

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Manufacturer’s stated response

Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Manufacturer campaign: T53

Read campaign 17V543000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

211 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jul 9, 2026 Service Bulletin/Repair Instructions03-002-26Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: ● Negative response 0X22 after Recall 01C flash triggers one or more communication codes with controllers.NHTSA ID 11035039

Stop/Start Illuminated, 0x22 During Fork Wear Routine Technicians may experience the following: SYMPTOM: ● Negative response 0X22 after Recall 01C flash triggers one or more communication codes with controllers.

Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.

Source record 11035039 at NHTSA
Jul 9, 2026 Service Bulletin/Repair Instructions03-001-26Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.NHTSA ID 11035038

Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11035038 at NHTSA
Jun 26, 2026 Service Bulletin/Repair InstructionsS2208000045 REV.DBackup Camera Poor Image Quality InspectionNHTSA ID 11034385

Backup Camera Poor Image Quality Inspection

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11034385 at NHTSA
Apr 22, 2026 Service Bulletin/Repair InstructionsS2523000003 REV.ADoor Latch, Handle And Ajar Additional Service Information.NHTSA ID 11031688

Door Latch, Handle And Ajar Additional Service Information.

Components: ELECTRICAL SYSTEM · STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11031688 at NHTSA
Apr 11, 2026 Service Bulletin/Repair Instructions21-027-26 REV. ATwo Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork Position-Mecha…NHTSA ID 11031328

Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork Position-Mechanincal Failures. Customers m

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031328 at NHTSA
Apr 8, 2026 Warranty Program/Extension14082(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031348

(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)

Campaign / software reference: ID-26-22 Middle East & Africa

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031348 at NHTSA
Apr 8, 2026 Warranty Program/Extension14081(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031347

(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)

Campaign / software reference: ID-26-20 APAC

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031347 at NHTSA
Apr 8, 2026 Warranty Program/Extension14079(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031346

(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)

Campaign / software reference: ID-26-21

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031346 at NHTSA
Apr 8, 2026 Warranty Program/Extension14078(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031345

(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)

Campaign / software reference: ID-26-21 Enlarged Europe

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031345 at NHTSA
Apr 8, 2026 Warranty Program/Extension111447ID-26-19 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031344

ID-26-19 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)

Campaign / software reference: ID-26-19

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031344 at NHTSA
Apr 8, 2026 Warranty Program/Extension111432D-26-10 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)NHTSA ID 11031343

D-26-10 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)

Campaign / software reference: D-26-10

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031343 at NHTSA
Apr 8, 2026 Service Bulletin/Repair Instructions21-027-26Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork Position-Mecha…NHTSA ID 11031327

Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork Position-Mechanincal Failures. Customers m

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031327 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Sep 17, 2021 No close date recordedDesiccated Air Bag Inflator RuptureEA21002

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Find investigation EA21002

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