The manufacturer’s record · Page 3 of 3

2020 Jaguar I-PACE
Manufacturer communications & TSBs.Page 3

Original record summaries, dates and identifiers for this model-year. Records 201–259 of 259, ordered newest first. Dated records on this page: Sep 1, 2012–Nov 18, 2019.

Back to 2020 Jaguar I-PACE problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Nov 18, 2019Service Bulletin/Repair Instructions

SFCC_NOV19_18

NHTSA communication ID: 10168899

NHTSA source summary · Original PDF not reviewed by Recallfolio

Creep Mode is switched off with each ignition cycle

Source components: ELECTRICAL SYSTEM.

Source record 10168899 at NHTSA
Nov 14, 2019Service Bulletin/Repair Instructions

SSM74620

NHTSA communication ID: 10168918

NHTSA source summary · Original PDF not reviewed by Recallfolio

Navigation instructions not displayed on the Head up Display (HUD)

Source components: ELECTRICAL SYSTEM.

Source record 10168918 at NHTSA
Oct 29, 2019Service Bulletin/Repair Instructions

SSM74590

NHTSA communication ID: 10167329

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.

Source components: EQUIPMENT.

Source record 10167329 at NHTSA
Oct 28, 2019Service Bulletin/Repair Instructions

SFCC_OCT19_37

NHTSA communication ID: 10167344

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer states there is no audio output from the speakers on all sources

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10167344 at NHTSA
Oct 28, 2019Service Bulletin/Repair Instructions

SFCC_OCT19_36

NHTSA communication ID: 10167343

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer states there is no audio output from the speakers on all sources

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10167343 at NHTSA
Oct 28, 2019Service Bulletin/Repair Instructions

SFCC_OCT19_35

NHTSA communication ID: 10167342

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer states the vehicle will not start

Source components: ENGINE AND ENGINE COOLING.

Source record 10167342 at NHTSA
Oct 28, 2019Service Bulletin/Repair Instructions

SFCC_OCT19_27

NHTSA communication ID: 10167338

NHTSA source summary · Original PDF not reviewed by Recallfolio

Popping sound or crackling noise from the audio system while in use.

Source components: EQUIPMENT.

Source record 10167338 at NHTSA
Oct 28, 2019Service Bulletin/Repair Instructions

SFCC_OCT19_18

NHTSA communication ID: 10167331

NHTSA source summary · Original PDF not reviewed by Recallfolio

Range displayed is always 201 at 100% State of Charge

Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY.

Source record 10167331 at NHTSA
Oct 8, 2019Service Bulletin/Repair Instructions

SSM74567Att

NHTSA communication ID: 10167317

NHTSA source summary · Original PDF not reviewed by Recallfolio

EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.

Source components: PARKING BRAKE.

Source record 10167317 at NHTSA
Oct 8, 2019Service Bulletin/Repair Instructions

SSM74567

NHTSA communication ID: 10167316

NHTSA source summary · Original PDF not reviewed by Recallfolio

EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.

Source components: SERVICE BRAKES, AIR.

Source record 10167316 at NHTSA
Oct 8, 2019Service Bulletin/Repair Instructions

SSM74562

NHTSA communication ID: 10167315

NHTSA source summary · Original PDF not reviewed by Recallfolio

There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode

Source components: TRAILER HITCHES.

Source record 10167315 at NHTSA
Oct 8, 2019Service Bulletin/Repair Instructions

SSM74561Att2

NHTSA communication ID: 10167314

NHTSA source summary · Original PDF not reviewed by Recallfolio

There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode

Source components: TRAILER HITCHES.

Source record 10167314 at NHTSA
Oct 8, 2019Service Bulletin/Repair Instructions

SSM74561Att1

NHTSA communication ID: 10167313

NHTSA source summary · Original PDF not reviewed by Recallfolio

There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode

Source components: TRAILER HITCHES.

Source record 10167313 at NHTSA
Sep 24, 2019Service Bulletin/Repair Instructions

SSM74557

NHTSA communication ID: 10166450

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10166450 at NHTSA
Sep 23, 2019Service Bulletin/Repair Instructions

SSM74554

NHTSA communication ID: 10166449

NHTSA source summary · Original PDF not reviewed by Recallfolio

An I-Pace customer has reported an inability to charge at a public charge station.

Source components: ELECTRICAL SYSTEM.

Source record 10166449 at NHTSA
Sep 19, 2019Service Bulletin/Repair Instructions

SFCC SEP19 Slide

NHTSA communication ID: 10166456

NHTSA source summary · Original PDF not reviewed by Recallfolio

Vehicle may display a traction battery fault message on the Instrument cluster. This may be accompanied by restricted performance and/or inability to charge completely.

Source components: ELECTRICAL SYSTEM.

Source record 10166456 at NHTSA
Sep 19, 2019Service Bulletin/Repair Instructions

SFCC SEP19 Slide

NHTSA communication ID: 10166455

NHTSA source summary · Original PDF not reviewed by Recallfolio

After 60+ days HV battery drains significantly and suddenly.

Source components: ELECTRICAL SYSTEM.

Source record 10166455 at NHTSA
Sep 10, 2019Service Bulletin/Repair Instructions

SSM74544

NHTSA communication ID: 10166448

NHTSA source summary · Original PDF not reviewed by Recallfolio

The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system.

Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.

Source record 10166448 at NHTSA
Aug 23, 2019Service Bulletin/Repair Instructions

NAS19.08.018.2

NHTSA communication ID: 10164955

NHTSA source summary · Original PDF not reviewed by Recallfolio

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software calibration concern.

Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10164955 at NHTSA
Aug 8, 2019Service Bulletin/Repair Instructions

SFCC_AUG19_Slide

NHTSA communication ID: 10164966

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer states the vehicle will not start.

Source components: ELECTRICAL SYSTEM.

Source record 10164966 at NHTSA
Aug 8, 2019Service Bulletin/Repair Instructions

SFCC_AUG19_Slide

NHTSA communication ID: 10164965

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer states there is no audio output from the speakers on all sources.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL.

Source record 10164965 at NHTSA
Aug 8, 2019Service Bulletin/Repair Instructions

SFCC_AUG19_Slide

NHTSA communication ID: 10164959

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer may experience various warnings & symptoms i.e. difficulties charging the vehicle, a Traction Battery Warning, or inability to start the vehicle, Reduced Performance Warning.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10164959 at NHTSA
Aug 8, 2019Service Bulletin/Repair Instructions

SFCC_AUG19_Slide

NHTSA communication ID: 10164958

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer may experience a ?Clunk? whilst driving.

Source components: ELECTRICAL SYSTEM.

Source record 10164958 at NHTSA
Aug 2, 2019Service Bulletin/Repair Instructions

NAS19.08.004

NHTSA communication ID: 10164969

NHTSA source summary · Original PDF not reviewed by Recallfolio

An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the 'Hood Open' warning displayed on the Instrument Cluster (IC).

Source components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH · STRUCTURE:BODY:HOOD.

Source record 10164969 at NHTSA
Aug 2, 2019Service Bulletin/Repair Instructions

NAS19.08.007

NHTSA communication ID: 10164968

NHTSA source summary · Original PDF not reviewed by Recallfolio

All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10164968 at NHTSA
Aug 1, 2019Service Bulletin/Repair Instructions

NAS19.08.002

NHTSA communication ID: 10164970

NHTSA source summary · Original PDF not reviewed by Recallfolio

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software calibration concern.

Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10164970 at NHTSA
Jul 26, 2019Service Bulletin/Repair Instructions

SSM74490Attachme

NHTSA communication ID: 10163740

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10163740 at NHTSA
Jul 26, 2019Service Bulletin/Repair Instructions

SSM74490

NHTSA communication ID: 10163739

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that internet connectivity is inoperative.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10163739 at NHTSA
Jul 11, 2019Service Bulletin/Repair Instructions

SFCC_JUL19_Slide

NHTSA communication ID: 10163754

NHTSA source summary · Original PDF not reviewed by Recallfolio

A customer may report there is a noise at low speeds while braking.

Source components: SERVICE BRAKES.

Source record 10163754 at NHTSA
Jul 11, 2019Service Bulletin/Repair Instructions

SFCC_JUL19_Slide

NHTSA communication ID: 10163753

NHTSA source summary · Original PDF not reviewed by Recallfolio

The tire valve stem is broken or cracked.

Source components: TIRES:VALVE.

Source record 10163753 at NHTSA
Jul 11, 2019Service Bulletin/Repair Instructions

SFCC_JUL19_Slide

NHTSA communication ID: 10163752

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer states the vehicle will not start

Source components: ELECTRICAL SYSTEM · ENGINE.

Source record 10163752 at NHTSA
Jul 11, 2019Service Bulletin/Repair Instructions

SFCC_JUL19_Slide

NHTSA communication ID: 10163751

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer states there is no audio output from the speakers on all sources

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10163751 at NHTSA
Jul 11, 2019Service Bulletin/Repair Instructions

SFCC_JUL19_Slide

NHTSA communication ID: 10163748

NHTSA source summary · Original PDF not reviewed by Recallfolio

Popping sound or crackling noise from the audio system while in use.

Source components: ELECTRICAL SYSTEM.

Source record 10163748 at NHTSA
Jul 11, 2019Service Bulletin/Repair Instructions

SFCC_JUL19_Slide

NHTSA communication ID: 10163747

NHTSA source summary · Original PDF not reviewed by Recallfolio

TCU_3 Programming failures

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10163747 at NHTSA
Jul 11, 2019Service Bulletin/Repair Instructions

SFCC_JUL19_Slide

NHTSA communication ID: 10163746

NHTSA source summary · Original PDF not reviewed by Recallfolio

Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available

Source components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING.

Source record 10163746 at NHTSA
Jun 19, 2019Service Bulletin/Repair Instructions

SSM74458

NHTSA communication ID: 10164829

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590).

Source components: ELECTRICAL SYSTEM.

Source record 10164829 at NHTSA
Jun 19, 2019Service Bulletin/Repair Instructions

SSM74458

NHTSA communication ID: 10163099

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590).

Source components: ELECTRICAL SYSTEM.

Source record 10163099 at NHTSA
Jun 13, 2019Service Bulletin/Repair Instructions

SFCC_JUN19_Slide

NHTSA communication ID: 10164947

NHTSA source summary · Original PDF not reviewed by Recallfolio

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10164947 at NHTSA
Jun 13, 2019Service Bulletin/Repair Instructions

SFCC_JUN19_Slide

NHTSA communication ID: 10164946

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer states there is no audio output from the speakers on all sources

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10164946 at NHTSA
Jun 13, 2019Service Bulletin/Repair Instructions

SFCC_JUN19_Slide

NHTSA communication ID: 10164943

NHTSA source summary · Original PDF not reviewed by Recallfolio

Popping sound or crackling noise from the audio system while in use.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10164943 at NHTSA
Jun 13, 2019Service Bulletin/Repair Instructions

SFCC_JUN19_Slide

NHTSA communication ID: 10164942

NHTSA source summary · Original PDF not reviewed by Recallfolio

TCU_3 Programming failures

Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10164942 at NHTSA
Jun 13, 2019Service Bulletin/Repair Instructions

SFCC_JUN19_Slide

NHTSA communication ID: 10164941

NHTSA source summary · Original PDF not reviewed by Recallfolio

Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available.

Source components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING.

Source record 10164941 at NHTSA
Jun 13, 2019Service Bulletin/Repair Instructions

SFCC-JUN19-Slide

NHTSA communication ID: 10163116

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer states there is no audio output from the speakers on all sources

Source components: EQUIPMENT.

Source record 10163116 at NHTSA
Jun 13, 2019Service Bulletin/Repair Instructions

SFCC-JUN19-Slide

NHTSA communication ID: 10163113

NHTSA source summary · Original PDF not reviewed by Recallfolio

Popping sound or crackling noise from the audio system while in use.

Source components: EQUIPMENT.

Source record 10163113 at NHTSA
Jun 13, 2019Service Bulletin/Repair Instructions

SFCC-JUN19-Slide

NHTSA communication ID: 10163112

NHTSA source summary · Original PDF not reviewed by Recallfolio

TCU_3 Programming failures

Source components: ELECTRICAL SYSTEM.

Source record 10163112 at NHTSA
Jun 13, 2019Service Bulletin/Repair Instructions

SFCC-JUN19-Slide

NHTSA communication ID: 10163111

NHTSA source summary · Original PDF not reviewed by Recallfolio

Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available.

Source components: ELECTRICAL SYSTEM.

Source record 10163111 at NHTSA
Jun 11, 2019Service Bulletin/Repair Instructions

JTB00619NAS3

NHTSA communication ID: 10164949

NHTSA source summary · Original PDF not reviewed by Recallfolio

A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched.

Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK.

Source record 10164949 at NHTSA
Jun 6, 2019Service Bulletin/Repair Instructions

SSM74443

NHTSA communication ID: 10164832

NHTSA source summary · Original PDF not reviewed by Recallfolio

The customer may experience creep mode switched off after ignition cycle.

Source components: ELECTRICAL SYSTEM.

Source record 10164832 at NHTSA
Jun 6, 2019Service Bulletin/Repair Instructions

SSM74445

NHTSA communication ID: 10164831

NHTSA source summary · Original PDF not reviewed by Recallfolio

During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations.

Source components: ELECTRICAL SYSTEM.

Source record 10164831 at NHTSA
Jun 6, 2019Service Bulletin/Repair Instructions

SSM74443

NHTSA communication ID: 10163102

NHTSA source summary · Original PDF not reviewed by Recallfolio

The customer may experience creep mode switched off after ignition cycle.

Source components: ELECTRICAL SYSTEM.

Source record 10163102 at NHTSA
Jun 6, 2019Service Bulletin/Repair Instructions

SSM74445

NHTSA communication ID: 10163101

NHTSA source summary · Original PDF not reviewed by Recallfolio

During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations.

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10163101 at NHTSA
May 23, 2019Service Bulletin/Repair Instructions

JTB00696NAS1

NHTSA communication ID: 10162304

NHTSA source summary · Original PDF not reviewed by Recallfolio

The air conditioning (A/C) system may not operate as expected.

Source components: EQUIPMENT.

Source record 10162304 at NHTSA
May 17, 2019Service Bulletin/Repair Instructions

SFCCMAY19Slide25

NHTSA communication ID: 10162315

NHTSA source summary · Original PDF not reviewed by Recallfolio

Popping sound or crackling noise from the audio system while in use.

Source components: EQUIPMENT.

Source record 10162315 at NHTSA
May 15, 2019Service Bulletin/Repair Instructions

H219 UPS4919-1BN

NHTSA communication ID: 10162302

NHTSA source summary · Original PDF not reviewed by Recallfolio

A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the Air Conditioning (A/C) system does not operate as expected. The A/C system has been charged with an insufficient amount of refrigerant.

Source components: EQUIPMENT.

Source record 10162302 at NHTSA
May 3, 2019Service Bulletin/Repair Instructions

SSM74408

NHTSA communication ID: 10162300

NHTSA source summary · Original PDF not reviewed by Recallfolio

Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI.

Source components: ELECTRICAL SYSTEM.

Source record 10162300 at NHTSA
Dec 1, 2012Service Bulletin/Repair Instructions

SSM62038Attachme

NHTSA communication ID: 10212857

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mongoose Update.

Source components: ELECTRICAL SYSTEM.

Source record 10212857 at NHTSA
Sep 28, 2012Service Bulletin/Repair Instructions

SSM589572

NHTSA communication ID: 10212838

NHTSA source summary · Original PDF not reviewed by Recallfolio

Image.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10212838 at NHTSA
Sep 28, 2012Service Bulletin/Repair Instructions

SSM589571

NHTSA communication ID: 10212837

NHTSA source summary · Original PDF not reviewed by Recallfolio

Image.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10212837 at NHTSA
Sep 1, 2012Service Bulletin/Repair Instructions

DVD13104

NHTSA communication ID: 10228531

NHTSA source summary · Original PDF not reviewed by Recallfolio

DVD software update

Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE · UNKNOWN OR OTHER.

Source record 10228531 at NHTSA