The vehicle dossier US · 2020
2020 Jaguar
I-PACEProblems & recalls
60 distinct owner reports in the NHTSA snapshot. Electrical system appears in 46 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 60 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 6 years with reports.
37,278 miles is the median among 12 reports with usable mileage. The middle half spans 25,000–70,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
8 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 26V067000
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Manufacturer’s stated response
Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.
Manufacturer campaign: H570 H571 H572
Read campaign 26V067000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 24V183000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Manufacturer’s stated response
Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
Manufacturer campaign: H484
Read campaign 24V183000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 24V086000
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Manufacturer’s stated response
Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
Manufacturer campaign: H468
Read campaign 24V086000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 24V085000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Manufacturer’s stated response
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
Manufacturer campaign: H471
Read campaign 24V085000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 23V709000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Manufacturer’s stated response
Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
Manufacturer campaign: H459
Read campaign 23V709000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 23V369000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Manufacturer’s stated response
Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Manufacturer campaign: H441
Read campaign 23V369000 at NHTSASEATSCampaign 20V082000
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
Manufacturer’s stated response
Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.
Manufacturer campaign: H282
Read campaign 20V082000 at NHTSASERVICE BRAKESCampaign 19V351000
Reported concern
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Manufacturer’s stated response
Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
Manufacturer campaign: H213
Read campaign 19V351000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
259 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
SSM76469 - 03JUL26Unable to select Navigation when pressing the navigation Tile on the Touchscreen.NHTSA ID 11035733
Unable to select Navigation when pressing the navigation Tile on the Touchscreen.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035733 at NHTSAH504v2 - 18MAY26Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.NHTSA ID 11033242
Body Control Module (BCM) does not fully meet US importation requirements. The BCM requires replacement with a new component which fully meets the US importation requirements.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11033242 at NHTSASSM76412 - 10MAR26Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.NHTSA ID 11030752
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11030752 at NHTSASSM76387 - 29AUG25Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.NHTSA ID 11022439
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11022439 at NHTSAH525v3 - 19AUG25High Voltage Coolant Heater (HVCH) unit may fail. This results in a lack of passenger compartment heating. The functionality of the heated windshield remains unaffected.NHTSA ID 11022393
High Voltage Coolant Heater (HVCH) unit may fail. This results in a lack of passenger compartment heating. The functionality of the heated windshield remains unaffected.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11022393 at NHTSATUCC_MAY2025_29REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATENHTSA ID 11018307
REVERSE CAMERA GRID LINES MISSING AFTER IPMB UPDATE
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11018307 at NHTSASSM76320 - 05MAY25Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module.NHTSA ID 11019080
Grid lines are no longer showing in the reverse camera image after a software update to IPMB camera module.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11019080 at NHTSATUCC_APR2025_22Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.NHTSA ID 11017743
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11017743 at NHTSATUCC_APR2025_18Leaking windshield that caused the water ingress on the electrical component.NHTSA ID 11017740
Leaking windshield that caused the water ingress on the electrical component.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11017740 at NHTSAMRC_H428_N769_MAR2025_44This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle war…NHTSA ID 11016645
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11016645 at NHTSASFCC_MAR2025_20There have been several FRED submissions for a customer allegation of brake judder/vibration.NHTSA ID 11016648
There have been several FRED submissions for a customer allegation of brake judder/vibration.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11016648 at NHTSASFCC_MAR2025_18There have been several FRED submissions for a customer allegation of a brake noise concern.NHTSA ID 11016647
There have been several FRED submissions for a customer allegation of a brake noise concern.
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11016647 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Pedestrian alert soundsDP22005
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recorded closure: Aug 7, 2023
Campaign reference in the source: 22V063000
Find investigation DP22005Your next step
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