Original record summaries, dates and identifiers for this model-year. Records 2,001–2,100 of 2,154, ordered newest first. Dated records on this page: Mar 1, 2014–May 27, 2014.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
May 27, 2014Service Bulletin/Repair Instructions
PIT5266B
NHTSA communication ID: 10112084
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that during very cold ambient temperatures there may be a no crank or a click no crank condition. Technician will need to check the battery voltage while trying to crank the engine. Replace the battery if it fails the GR8 test. If the battery has more than 11.4 volts while starting and there is a click noise is heard, technician will need to replace the starter and the inspection cover.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a rolling video display. Dealer should advise the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with a crankshaft balancer appears to be out of balance or wobbling while watching it with the engine running. Technician will need to check crankshaft balancer run out. If the balancer run out is greater than 0.25mm the crankshaft balancer will need to be replaced.
Source components: EQUIPMENT:MECHANICAL · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL · SUSPENSION:FRONT:SHOCK ABSORBER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to disconnect the battery if the repairs were done to the vehicle and the technician was unable to clear the codes.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a pop or scrape noise when the lift gate or lift glass is opened. Technician will need to inspect to see if the truck was built with shims between the left hinge and the spoiler. Technician will need to remove the shims if they are present. If removing the shims does not correct the concern, the spoiler will need to be replaced.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE · STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the driver's power seat or the memory seat functions become inoperative. Technician will need to inspect terminal tension at the left instrument panel fuse block (X51L) connector X1 terminals 27 and 28. If terminal tension is found to be poor, it will need to be replaced.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with erratic or hesitation when opening and closing the power lift gate. There may be a diagnostic trouble code B153A set in the power lift gate module. This concern could occur if the left lift gate actuator is internally coming apart. The actuator will need to be replaced however care must be taken when removing the actuator from the vehicle. If the internal portion of the actuator had completely separated the end of the actuator could become a projectile when removed. Obtain a number 8 self-tapping screw that measures 1 ½ inches long. Fully open the lift gate and install the screw anywhere in a 30 millimeter space from the bottom of the smooth tube to secure the tubes. Continue with the lift gate actuator by following the lift gat power assist actuator procedure in service information.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE · STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio display does not always return to the previous source screen when a Bluetooth call has ended. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages "Brake Pedal Override Feature", transmission busy or frequent shifting up or down. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · SERVICE BRAKES · SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a rattle noise from the second row seat. Technician will need to "forcefully" slam the seat down into the latched position and Repeat this 7 to 8 times. Technician can now latch the seat down using normal force and verify the rattle noise is corrected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
Source components: EQUIPMENT:MECHANICAL · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles that may have a whine noise at highway speeds from the rear of the vehicle. If the technician has diagnosed the noise to be a rear axle related whine noise at highway speed, then use published Service Information "Symptoms - Rear Drive Axle". Technician should also compare the concern with a vehicle of the same build. If the noise level is deemed excessive check the vehicle build. Technician will replace the propeller shafts if needed.
Source components: POWER TRAIN:AXLE ASSEMBLY · SUSPENSION:MULTIPLE AXLE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a touchscreen that is inaccurate or that the display does not seem to respond with the desired operation when pressed. Technician will need to perform a touch screen calibration and re-evaluate the concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicles with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. If the vehicle is a crank no start, perform PIE0295.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with erratic or hesitation when opening and closing the power lift gate. There may be a diagnostic trouble code B153A set in the power lift gate module. This concern could occur if the left lift gate actuator is internally coming apart. The actuator will need to be replaced however care must be taken when removing the actuator from the vehicle. If the internal portion of the actuator had completely separated the end of the actuator could become a projectile when removed. Obtain a number 8 self-tapping screw that measures 1 ½ inches long. Fully open the lift gate and install the screw anywhere in a 30 millimeter space from the bottom of the smooth tube to secure the tubes. Continue with the lift gate actuator by following the lift gat power assist actuator procedure in service information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show ?No Audio? in Audio mode. Technician will need to inspect X275 for bent terminals, terminals backing out of the connector, or terminals contacting another terminal behind each side of the connector and repair as necessary.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the door striker cover will be shipped with the vehicle from the assembly plant. Technician is to make sure the rounded side of the cover is positioned towards the outboard side of the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that during very cold ambient temperatures there may be a no crank or a click no crank condition. Technician will need to check the battery voltage while trying to crank the engine. Replace the battery if it fails the GR8 test. If the battery has more than 11.4 volts while starting and there is a click noise is heard, technician will need to replace the starter and the inspection cover.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a whistle noise in the vehicle from the driver or passenger side. Technician will need to inspect for voids in the body sealer on the left or right side A-pillar. Technician should also inspect for voids in the body sealer at the cowl seam.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides additional information to the technician on how to diagnose possible normal engine noise during a cold star and a warm engine operation.
Source components: BACK OVER PREVENTION · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician how to diagnose and repair vehicles with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. Technician will need to use Global Diagnostic System 2 to actuate the cam phaser solenoid 4 or 5 times then try starting the vehicle. Then disable the ignition and fuel system. After the ignition and fuel system are disabled try to start the engine. Technician can now unplug the camshaft actuator to perform the following. Install a 20A fused jumper wire between the terminal 2 and 12V. Tickle/tap the low reference terminal 1 to ground on the cam actuator magnet, while cranking the engine over. When the engine starts and runs the cam actuator or oil control valve does not need to be replaced.
Source components: ELECTRICAL SYSTEM · ENGINE · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to reprogram the body control module to correct the customers concern of the intermittent no start and security lamp on.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that during very cold ambient temperatures there may be a no crank or a click no crank condition. Technician will need to check the battery voltage while trying to crank the engine. Replace the battery if it fails the GR8 test. If the battery has more than 11.4 volts while starting and there is a click noise is heard, technician will need to replace the starter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.