Original record summaries, dates and identifiers for this model-year. Records 1,701–1,800 of 2,154, ordered newest first. Dated records on this page: Oct 27, 2014–Dec 15, 2014.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Dec 15, 2014Service Bulletin/Repair Instructions
PIT5358
NHTSA communication ID: 10114792
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with a low-volume, repetitive ticking noise coming from all speakers that may be more noticeable when listening to talk radio where there are breaks in the dialogue, allowing the noise to be more easily heard. Technician should not replace any parts for this concern. Engineering is currently evaluating this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle and that the current song can be displayed by pressing the ?next? button while the device is playing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides procedures to inspect , replace, or repair the XM radio antenna to correct the customers concern loss XM services, noise and/or water leak.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information provides a procedure to apply grease to the seat track to correct the costomer concern of excessive movement and a click noise while driving.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. Technician will inspect for the lower column bearing to be out of position and the upper intermediate steering shaft to lower column shaft bolt and nut may be contacting the inhibitor/shiftier cable bracket. Technician will replace the steering column for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information provides a procedure to update the radio to correct the cutomers concern of a Blank Display, NAV Screen Audio Content is Unavailable via Speech Recognition, Display Screen is Stuck on Incoming Call View After Phone Call Finished, Rear View Camera Display Blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod Unable to Detect via USB, Recognition Concerns, XM Speech Recognition Inoperative, Traffic Messages, Clock Display
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The concern may be corrected by an ignition cycle. If the radio continues to be inoperative please contact General Motors Technical Assistance for further direction.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides a procedure for the technicians to perform a transmission re-learn to correct a customer concern of low milage harsh shifting.
NHTSA source summary · Original PDF not reviewed by Recallfolio
14300 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE THE LIFTGATE ACTUATOR ASSEMBLY ON CERTAIN VEHICLES EQUIPPED WITH A POWER LIFTGATE (TB5/TC2). THE POWER LIFTGATE ON THESE VEHICLES MAY HAVE BEEN BUILT WITH LIFTGATE STRUTS THAT CAN LOCK UP AND CEASE TO MOVE. IF THE LIFTGATE STRUT LOCKS UP, THE CUSTOMER MAY NOT BE ABLE TO OPEN OR CLOSE THE LIFTGATE EITHER ELECTRONICALLY OR MANUALLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have oil leak after the balancer is removed or replaced. Technician will need to insure the balancer bolt is the correct bolt for the engine application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the wireless charging module has been placed on restriction through the General Motors Technical Assistance Center. Dealer will need to call General Motors Technical Assistance Center for further assistance. Customer may state that the phone does not charge, charges slow, moves out of charging spot, or charges intermittently. Technician will need to gather information from the customer. The information needed make, model, and wireless charging back cover model. Does customer currently uses wireless charging at home and /or office, if so what brand. Is the phone Bluetooth paired to the vehicle? Does customer run applications from the phone? If it is a ATS or CTS customer are they aware of the vehicle?s Heater-Vent-Air Conditioning cooling the phone when it is ON it extends time phone will charge. Also is the cover being used from the phone provider? When the technician calls General Motors Technical Assistance Center select the Electrical prompt.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with wireless fidelity inoperative after the OnStar module was replaced. Technician will need to perform a WIFI Activation using Service Programming System.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an itch or squeak type noise from the top left side of the dash while driving. Technician will need to add 1 millimeter of thick felt tape to full perimeter of the Heads Up Display shroud.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on a concern of body pressure booming. This concern may be more noticeable when the active fuel management is engages and the engine is in 4 cylinder mode. The roof sheet metal may not be attached to the roof bows any longer. If equipped with a sunroof it may leak or be misaligned with the roof. Technician is to follow the steps to apply vibration control material between the roof bow and the roof sheet metal. Any roof bow that is no longer bonded to the sheet metal must be repaired. Remove the old material with an appropriate tool. Once the old material is removed install the appropriate thickness foam shim to fill the gap between the roof sheet metal and the roof bow. The foam should be placed in 5 inch lengths and placed in 5 locations along the bow using vibration control material to fill the distance between the foam shim. If the space between the bow is 6 millimeters or less just use the vibration control material.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the wireless charging module has been placed on restriction through the General Motors Technical Assistance Center. Dealer will need to call General Motors Technical Assistance Center for further assistance. Customer may state that the phone does not charge, charges slow, moves out of charging spot, or charges intermittently. Technician will need to gather information from the customer. The information needed make, model, and wireless charging back cover model. Does customer currently uses wireless charging at home and /or office, if so what brand. Is the phone Bluetooth paired to the vehicle? Does customer run applications from the phone? If it is a ATS or CTS customer are they aware of the vehicle?s Heater-Vent-Air Conditioning cooling the phone when it is ON it extends time phone will charge. Also is the cover being used from the phone provider? When the technician calls General Motors Technical Assistance Center select the Electrical prompt.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to perform a transmission inspection and adjustment before having to replace the parking pawl actuator if the inspection found no problem.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that there have been some reports that the current engine hours are not correct and display 0.0. Technician will need to program the Instrument Panel Cluster using Service Programming System.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
Source components: ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC) · TRACTION CONTROL SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when driving at highway speeds and closing the sunroof, it will reverse when it reaches the air deflector. Dealer will need to replace the sunroof motor for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
NHTSA source summary · Original PDF not reviewed by Recallfolio
14616 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPROGRAM THE TRANSFER CASE CONTROL MODULE ON CERTAIN VEHICLES EQUIPPED WITH RPO NQH TRANSFER CASE. THESE VEHICLES MAY EXHIBIT A SERVICE 4WD MESSAGE WHEN STARTING THE VEHICLE AFTER IT HAS BEEN TURNED OFF WITH THE TRANSFER CASE CONTROL KNOB SET IN AUTO 4WD.
Source components: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician when Service Information diagnostics indicates a fuel injector may need to be removed for a repair or replaced the injector will need a new seal. This Preliminary Information contains all the O-ring seal and the injector kit part numbers.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that before calling General Motors Technical Assistance Center for assistance, there is some basic diagnostic information that must be obtained in order for General Motors Technical Assistance Center to provide proper direction in repairing the vehicle. Technician should use published Service Information vibration diagnostics, Pico scope, and Vibration Analysis Worksheet found in the Latest Version of Bulletin 03-00-91-001.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with an inoperative CD player. Technician will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
NHTSA source summary · Original PDF not reviewed by Recallfolio
14450A - SERVICE UPDATE (REVISED TO INCLUDE NON-EXPORT VEHICLES). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT THE AIR CONDITIONING REFRIGERANT WARNING LABEL ON CERTAIN VEHICLES. IF THE LABEL IS INCORRECT, THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE THE LABEL, INSPECT THE AIR CONDITIONING REFRIGERANT CHARGE, AND ADJUST THE AIR CONDITIONING REFRIGERANT CHARGE. IN EXTREMELY HIGH AMBIENT TEMPERATURES, POOR AIR CONDITIONING PERFORMANCE MAY BE EXPERIENCED IF THE AIR CONDITIONING SYSTEM WAS OVERCHARGED AT THE ASSEMBLY PLANT AS A RESULT OF THE INCORRECT LABEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with OnStar WIFI is inoperative after a VCIM replacement. Technician will need to contact General Motors Technical Assistance Center with module information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when the dome lamps are off, if the brake pedal is applied or turn signal is operated, the dome lamp will flash on and off. Technician will need to replace both front overhead console lamps with part number 23104411.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
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