PIC5959A
NHTSA communication ID: 10073396
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10073396 at NHTSAThe manufacturer’s record · Page 14 of 19
Original record summaries, dates and identifiers for this model-year. Records 1,301–1,400 of 1,842, ordered newest first. Dated records on this page: Oct 3, 2013–Mar 1, 2014.
Back to 2012 GMC TERRAIN problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10073396
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10073396 at NHTSANHTSA communication ID: 10070903
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10070903 at NHTSANHTSA communication ID: 10070199
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10070199 at NHTSANHTSA communication ID: 10111966
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111966 at NHTSANHTSA communication ID: 10111964
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111964 at NHTSANHTSA communication ID: 10138646
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
Source components: ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10138646 at NHTSANHTSA communication ID: 10111962
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatter marks, have parts department send the cam back as (MR code7) new defective.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111962 at NHTSANHTSA communication ID: 10111955
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:IGNITION.
Source record 10111955 at NHTSANHTSA communication ID: 10138642
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information on how to set the rear electric child locks.
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES:DOORS:LATCH.
Source record 10138642 at NHTSANHTSA communication ID: 10138640
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR.
Source record 10138640 at NHTSANHTSA communication ID: 10138639
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician the proper way to install and torque the wheel.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · WHEELS.
Source record 10138639 at NHTSANHTSA communication ID: 10138638
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
Source components: WHEELS.
Source record 10138638 at NHTSANHTSA communication ID: 10138637
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · TIRES · WHEELS:RIM.
Source record 10138637 at NHTSANHTSA communication ID: 10111947
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Technician will be able to use Global Diagnostic System 2 to duplicate the concern by commanding a purge and seal on the Evaporative Emissions System. Replacement of the auxiliary fuel pump module assembly will correct this concern.
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP.
Source record 10111947 at NHTSANHTSA communication ID: 10138631
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
Source components: TIRES · WHEELS:RIM.
Source record 10138631 at NHTSANHTSA communication ID: 10138630
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the use of Nitrogen in GM tires.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · TIRES.
Source record 10138630 at NHTSANHTSA communication ID: 10138629
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
Source components: TIRES.
Source record 10138629 at NHTSANHTSA communication ID: 10138628
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information provides a procedure to repair the seat belt webbing and latch by rolling it back over.
Source components: SEAT BELTS:FRONT:BUCKLE ASSEMBLY · SEAT BELTS:FRONT:WEBBING.
Source record 10138628 at NHTSANHTSA communication ID: 10138621
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138621 at NHTSANHTSA communication ID: 10111927
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · FUEL SYSTEM, GASOLINE · SERVICE BRAKES, HYDRAULIC.
Source record 10111927 at NHTSANHTSA communication ID: 10111922
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Technician should review the appropriate Service Information diagnostics for DTC U0101. Also gather all other diagnostic trouble codes in the vehicle and which modules they are set in. The transmission connector pins should be checked for damaged terminals or poor terminal fit. Also inspect the under hood fuse block for damaged terminals or poor terminal fit and mis-positioned fuses in fuse block. Inspect the ground for the Transmission Control Module. Technician should refer to Service Information automatic transmission controls schematics to determine the ground identification.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10111922 at NHTSANHTSA communication ID: 10111918
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111918 at NHTSANHTSA communication ID: 10138611
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a procedure on how to correct the customers concern of a creak or popping from the windshield area when cold.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · VISIBILITY:WINDSHIELD.
Source record 10138611 at NHTSANHTSA communication ID: 10138609
NHTSA source summary · Original PDF not reviewed by Recallfolio
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138609 at NHTSANHTSA communication ID: 10138606
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · VISIBILITY:WINDSHIELD.
Source record 10138606 at NHTSANHTSA communication ID: 10138605
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138605 at NHTSANHTSA communication ID: 10111916
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
Source components: ELECTRICAL SYSTEM · SERVICE BRAKES · STEERING.
Source record 10111916 at NHTSANHTSA communication ID: 10138604
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides service information to the dealer technicians that the remote start will not work with the ONSTAR REMOTE Link applcation
Source components: ELECTRICAL SYSTEM.
Source record 10138604 at NHTSANHTSA communication ID: 10111909
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10111909 at NHTSANHTSA communication ID: 10111904
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · SEATS.
Source record 10111904 at NHTSANHTSA communication ID: 10111894
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111894 at NHTSANHTSA communication ID: 10253622
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Doors Intermittently will not Open from Inside.
Source components: LATCHES/LOCKS/LINKAGES:DOORS:LOCK.
Source record 10253622 at NHTSANHTSA communication ID: 10246621
NHTSA source summary · Original PDF not reviewed by Recallfolio
Car and Truck Fix it Right the First Time Issues
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10246621 at NHTSANHTSA communication ID: 10245771
NHTSA source summary · Original PDF not reviewed by Recallfolio
Proper Wheel Installation and Wheel Torque Techniques
Source components: TIRES · UNKNOWN OR OTHER · WHEELS · WHEELS:LUGS/NUTS/BOLTS/STUDS.
Source record 10245771 at NHTSANHTSA communication ID: 10245768
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip
Source components: SUSPENSION · SUSPENSION: ADJUSTMENT:MANUAL · TIRES:BEAD · WHEELS.
Source record 10245768 at NHTSANHTSA communication ID: 10190932
NHTSA source summary · Original PDF not reviewed by Recallfolio
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · WHEELS.
Source record 10190932 at NHTSANHTSA communication ID: 10190931
NHTSA source summary · Original PDF not reviewed by Recallfolio
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · WHEELS.
Source record 10190931 at NHTSANHTSA communication ID: 10070148
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: VISIBILITY:WINDSHIELD.
Source record 10070148 at NHTSANHTSA communication ID: 10137784
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
Source components: EQUIPMENT.
Source record 10137784 at NHTSANHTSA communication ID: 10112045
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10112045 at NHTSANHTSA communication ID: 10112041
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures. The technician may find the oil leak is coming from the rear main seal. Technician will need to check for proper thermostat operation by following thermostat Diagnosis as outlined in Service Information and replace the thermostat as necessary. Also the technician will remove the cam cover, inspect the positive crankcase ventilation baffle inside, and replace the cam cover if obvious sludge build up is present. Any debris in the positive crankcase ventilation pipes, hoses, the positive crankcase ventilation nipple on the cam cover, and the throttle body should be cleaned out. Technician should inspect the related positive crankcase ventilation hoses/connections for potential damage and replace if necessary. Run the engine at operating temperature for 15 minutes at idle. Then turn the engine off, and drain the engine oil for at least 15 minutes to remove all oil and condensation or water from the crankcase. Follow Service Information repair procedures to repair any oil leaks that were induced as a result of the frozen positive crankcase ventilation system and excessive crankcase pressure. Technician should insure the Engine Control Module calibrations have been installed to adjust the engine oil life monitor to a maximum of 7,500 miles (12,070 KM) as well.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
Source record 10112041 at NHTSANHTSA communication ID: 10112031
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10112031 at NHTSANHTSA communication ID: 10137781
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137781 at NHTSANHTSA communication ID: 10112022
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10112022 at NHTSANHTSA communication ID: 10112019
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10112019 at NHTSANHTSA communication ID: 10112013
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10112013 at NHTSANHTSA communication ID: 10112007
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Technician may find Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, P0206, P0261, P0262, P0264, P0265, P0267, P0268, P0270, P0271, P0273, P0274, P0276, P0277, P2146, P2149, P2152, P2155, P216A, and or P216D. Technician will need to inspect the fuel injector wiring harness for rub through or internal wire opens. If this concern is found repair or replace the injector harness as needed.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · ENGINE.
Source record 10112007 at NHTSANHTSA communication ID: 10137780
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
Source components: ENGINE · FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10137780 at NHTSANHTSA communication ID: 10112000
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
Source record 10112000 at NHTSANHTSA communication ID: 10111997
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
Source components: EQUIPMENT.
Source record 10111997 at NHTSANHTSA communication ID: 10111996
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
Source components: ENGINE.
Source record 10111996 at NHTSANHTSA communication ID: 10111995
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10111995 at NHTSANHTSA communication ID: 10137777
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10137777 at NHTSANHTSA communication ID: 10137775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137775 at NHTSANHTSA communication ID: 10111980
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
Source components: ENGINE.
Source record 10111980 at NHTSANHTSA communication ID: 10137773
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
Source components: EQUIPMENT.
Source record 10137773 at NHTSANHTSA communication ID: 10137772
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137772 at NHTSANHTSA communication ID: 10190934
NHTSA source summary · Original PDF not reviewed by Recallfolio
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10190934 at NHTSANHTSA communication ID: 10190933
NHTSA source summary · Original PDF not reviewed by Recallfolio
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10190933 at NHTSANHTSA communication ID: 10073304
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10073304 at NHTSANHTSA communication ID: 10112327
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the part restriction on the electric power steering module for NJ1 part numbers has ended. Dealer can order parts directly through your parts department.
Source components: EQUIPMENT:ELECTRICAL · STEERING:ELECTRIC POWER ASSIST SYSTEM.
Source record 10112327 at NHTSANHTSA communication ID: 10133103
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides directions on submitting different PIRs
Source components: BACK OVER PREVENTION: SENSING SYSTEM: RADAR.
Source record 10133103 at NHTSANHTSA communication ID: 10133102
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to aid in diagnosing a possible faulty front transmission oil pump.
Source components: POWER TRAIN.
Source record 10133102 at NHTSANHTSA communication ID: 10133098
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10133098 at NHTSANHTSA communication ID: 10133097
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10133097 at NHTSANHTSA communication ID: 10133089
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to replace the right rear hub bearings and seals to correct the customers concern of noises from that area.
Source components: WHEELS:HUB.
Source record 10133089 at NHTSANHTSA communication ID: 10133087
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
Source components: VISIBILITY:WINDSHIELD.
Source record 10133087 at NHTSANHTSA communication ID: 10133086
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
Source components: FUEL SYSTEM, DIESEL · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER.
Source record 10133086 at NHTSANHTSA communication ID: 10246955
NHTSA source summary · Original PDF not reviewed by Recallfolio
Guidelines For NJ1 Power Steering Powerpack
Source components: STEERING.
Source record 10246955 at NHTSANHTSA communication ID: 10073518
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: WHEELS.
Source record 10073518 at NHTSANHTSA communication ID: 10043647
NHTSA source summary · Original PDF not reviewed by Recallfolio
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. *PE UPDATED 1/29/2014 *JS
Source components: ENGINE AND ENGINE COOLING:ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10043647 at NHTSANHTSA communication ID: 10118891
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service bullentin information for repairing engine front cover oil leak, sealing surfaces preparation, applying room temperature vulcanizing (RTV) sealant.
Source components: EQUIPMENT.
Source record 10118891 at NHTSANHTSA communication ID: 10118889
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10118889 at NHTSANHTSA communication ID: 10112379
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Technician may find a Diagnostic Trouble Code C056E Sym 42 and a Diagnostic Trouble Code C0569 Sym 3A setting after a new steering gear assembly was installed. If Diagnostic Trouble Code C0710 Sym 71 is set it must be addressed firth before performing a steering gear "set-up" in Service Programming System. Steering Angle Sensor module Diagnostic Trouble Code C056D Sym 00 and it must be address first. Technician should be advised that Diagnostic Trouble Codes DTC C056E Sym 42 or C0569 Sym 3A will set when a steering gear assembly was replaced without Service Programming System programming.
Source components: STEERING · STEERING:GEAR BOX (OTHER THAN RACK AND PINION).
Source record 10112379 at NHTSANHTSA communication ID: 10118880
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides an update for 13-00-89-004C to include updated information.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118880 at NHTSANHTSA communication ID: 10112360
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10112360 at NHTSANHTSA communication ID: 10118866
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118866 at NHTSANHTSA communication ID: 10112344
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:MECHANICAL.
Source record 10112344 at NHTSANHTSA communication ID: 10118862
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
Source components: ELECTRICAL SYSTEM · VISIBILITY.
Source record 10118862 at NHTSANHTSA communication ID: 10112343
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Heater-Vent-Air Conditioning system will start blowing cold air without being requested. Technician may find Diagnostic Trouble Code B101E sym 4B. Technician will need to inspect and repair corrosion at the starter connections.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10112343 at NHTSANHTSA communication ID: 10118859
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118859 at NHTSANHTSA communication ID: 10118858
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118858 at NHTSANHTSA communication ID: 10118852
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10118852 at NHTSANHTSA communication ID: 10118844
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118844 at NHTSANHTSA communication ID: 10247699
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Wiper and/or Front Rain Sense Wipers.
Source components: VISIBILITY · VISIBILITY/WIPER.
Source record 10247699 at NHTSANHTSA communication ID: 10246962
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Camera Guideline Selection Is Not Available on Some Radio RPOs.
Source components: BACK OVER PREVENTION.
Source record 10246962 at NHTSANHTSA communication ID: 10246619
NHTSA source summary · Original PDF not reviewed by Recallfolio
Car and Truck Fix it Right the First Time Issues
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10246619 at NHTSANHTSA communication ID: 10245338
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Wiper and/or Front Rain Sense Wipers.
Source components: VISIBILITY.
Source record 10245338 at NHTSANHTSA communication ID: 10118842
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118842 at NHTSANHTSA communication ID: 10112331
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
Source components: ENGINE AND ENGINE COOLING.
Source record 10112331 at NHTSANHTSA communication ID: 10112329
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10112329 at NHTSANHTSA communication ID: 10062888
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10062888 at NHTSANHTSA communication ID: 10054243
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
Source components: STRUCTURE:BODY:DOOR · VISIBILITY:GLASS, SIDE/REAR.
Source record 10054243 at NHTSANHTSA communication ID: 10112432
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
Source components: EQUIPMENT:ELECTRICAL · VISIBILITY · VISIBILITY:REAR WINDOW WIPER/WASHER.
Source record 10112432 at NHTSANHTSA communication ID: 10112418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Technician will need to inspect for aftermarket parts.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · EXTERIOR LIGHTING:BRAKE LIGHTS.
Source record 10112418 at NHTSANHTSA communication ID: 10112404
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10112404 at NHTSANHTSA communication ID: 10112399
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10112399 at NHTSANHTSA communication ID: 10112388
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM.
Source record 10112388 at NHTSANHTSA communication ID: 10112387
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
Source components: ELECTRICAL SYSTEM.
Source record 10112387 at NHTSANHTSA communication ID: 10112386
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10112386 at NHTSA