The manufacturer’s record · Page 11 of 19
Original record summaries, dates and identifiers for this model-year. Records 1,001–1,100 of 1,842, ordered newest first. Dated records on this page: Dec 1, 2014–May 21, 2015.
Back to 2012 GMC TERRAIN problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10113657
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113657 at NHTSANHTSA communication ID: 10113654
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113654 at NHTSANHTSA communication ID: 10113653
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to correct a customer concern that the low beam headlamp is inoperative.
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10113653 at NHTSANHTSA communication ID: 10113652
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113652 at NHTSANHTSA communication ID: 10114547
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114547 at NHTSANHTSA communication ID: 10114546
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician to follow this Preliminary Information if there is a diagnostic trouble code P00C6 and or P228C set and normal Service Information diagnostics didn?t lead to a repair. Technician is to recheck the terminals at the Engine Control module for fit and tension as well as the crimp to the wire. The engine control module terminals to inspect are in the X2 connector. Inspect terminal number 3, 18 and 19 for the fuel rail pressure sensor and in the X3 connector terminals 16 and 32 for the high pressure fuel pump. The diagnostic trouble codes could set with as little as a 2 ohm resistance reading on these circuits. If any concerns are found replace the affected terminals and verify the repair.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114546 at NHTSANHTSA communication ID: 10114543
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114543 at NHTSANHTSA communication ID: 10114507
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician for vehicles with a malfunction indicator lamp on, service stabilitrak, power steering or vehicle soon message displayed on the drivers information center. The technician may find the following diagnostic trouble codes U0073, U0100, U0101, U0121 U0140 C0045, C0050 in the body control module, electronic brake control module, engine control module, or the transmission control module. There may be multiple loss of communication codes current or history for high speed General Motors Local Area Network. Inspect the connections at connector X411 for corrosion due to the location of the connector under the vehicle by the rear wheel.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114507 at NHTSANHTSA communication ID: 10045959
NHTSA source summary · Original PDF not reviewed by Recallfolio
GMC/CHEVROLET: A COMMUNICATION FAULT, REGARDING SERVICE STABILITY TRACTION AND ABS REAR WHEEL SPEED DTC OR CHASSIS EXPANSION BUS, WHICH IS RELATED TO AN INTERNAL WIRE BREAK INSIDE WIRE HARNESS INSULATION TO X411 CONNECTOR. MODELS 2010-2012 CHEVROLET EQUINOX & GMC TERRAIN. *PE UPDATED ON 5/9/2013. *KB UPDATED 7/10/2013. *KB UPDATED 2/1/16. *PE
Source components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING.
Source record 10045959 at NHTSANHTSA communication ID: 10114503
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Technician may find Diagnostic Trouble Codes U0125 00 U0074 00 U0073 and or C0045 C0050 symptom 06. Technician will need to inspect the X411 connecter for a wire break inside the wire harness. Also inspect the wire harness insulation within 1 inch of the X411 before and after connecter. Repair any damaged wiring to correct the concern.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114503 at NHTSANHTSA communication ID: 10114502
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
Source components: EQUIPMENT.
Source record 10114502 at NHTSANHTSA communication ID: 10114500
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. This is the normal operating characteristic of this vehicle. This is called Car Wash Mode.
Source components: VISIBILITY/WIPER.
Source record 10114500 at NHTSANHTSA communication ID: 10113620
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
Source components: EQUIPMENT.
Source record 10113620 at NHTSANHTSA communication ID: 10114488
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about Apple devices is inoperative or freezing when using the device via USB cable after an IOS8.x.x update. Technician will need to delete the radio from the phone and the phone from the radio. Also close out all apps on the device if it is an iPhone.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114488 at NHTSANHTSA communication ID: 10113614
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113614 at NHTSANHTSA communication ID: 10113613
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113613 at NHTSANHTSA communication ID: 10114474
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114474 at NHTSANHTSA communication ID: 10114470
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114470 at NHTSANHTSA communication ID: 10114459
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
Source components: ENGINE AND ENGINE COOLING.
Source record 10114459 at NHTSANHTSA communication ID: 10114455
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a high pitched whistle or wind noise from the driver?s side mirror area between speeds 25 to 52 mph. Technician will need to use a rubber mallet and lightly tapping on the belt molding moving it toward the (A) pillar area. Then remove the belt molding, use a suitable piece of rubber and glue it to the back side of the of the belt molding to extend it to fill the gap.
Source components: EQUIPMENT.
Source record 10114455 at NHTSANHTSA communication ID: 10114449
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Technician will be able to use Global Diagnostic System 2 to duplicate the concern by commanding a purge and seal on the Evaporative Emissions System. Replacement of the auxiliary fuel pump module assembly will correct this concern.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10114449 at NHTSANHTSA communication ID: 10113577
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to service personnel on the critical importance of installing the correct replacement spin-on oil filter when servicing.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113577 at NHTSANHTSA communication ID: 10135418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10135418 at NHTSANHTSA communication ID: 10113785
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113785 at NHTSANHTSA communication ID: 10139389
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10139389 at NHTSANHTSA communication ID: 10139379
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10139379 at NHTSANHTSA communication ID: 10135412
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135412 at NHTSANHTSA communication ID: 10113775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113775 at NHTSANHTSA communication ID: 10113773
NHTSA source summary · Original PDF not reviewed by Recallfolio
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113773 at NHTSANHTSA communication ID: 10139367
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have a resonance type vibration occurs between 40 to 60 MPH. In most cases the engine must be under a slight load such as Air Conditioning compressor engagement, light throttle, and in 6th gear Torque Converter Clutch applied. Technician will relax the engine and transmission mounts, then the exhaust system by loosening the front pipe studs. Also work down the system disconnecting one exhaust hanger at a time. Then take the vehicle on a test drive to verify there was improvement. If additional steps are required place two sets of exhaust dampeners one set before and one set after the front catalytic converter. It may be required to move the pair of dampeners along the exhaust system to get the best results.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139367 at NHTSANHTSA communication ID: 10135410
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10135410 at NHTSANHTSA communication ID: 10113770
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10113770 at NHTSANHTSA communication ID: 10139361
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT.
Source record 10139361 at NHTSANHTSA communication ID: 10135396
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135396 at NHTSANHTSA communication ID: 10113755
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
Source components: ENGINE.
Source record 10113755 at NHTSANHTSA communication ID: 10135395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10135395 at NHTSANHTSA communication ID: 10135394
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10135394 at NHTSANHTSA communication ID: 10113753
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10113753 at NHTSANHTSA communication ID: 10113752
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10113752 at NHTSANHTSA communication ID: 10135384
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
Source components: EQUIPMENT.
Source record 10135384 at NHTSANHTSA communication ID: 10113745
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113745 at NHTSANHTSA communication ID: 10113741
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113741 at NHTSANHTSA communication ID: 10135383
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Source components: EQUIPMENT.
Source record 10135383 at NHTSANHTSA communication ID: 10113740
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113740 at NHTSANHTSA communication ID: 10135381
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135381 at NHTSANHTSA communication ID: 10113738
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113738 at NHTSANHTSA communication ID: 10135377
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: EQUIPMENT.
Source record 10135377 at NHTSANHTSA communication ID: 10113731
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113731 at NHTSANHTSA communication ID: 10090101
NHTSA source summary · Original PDF not reviewed by Recallfolio
14882 - SPECIAL COVERAGE. CERTAIN VEHICLES EQUIPPED WITH A 2.4L ENGINE (LAF, LEA OR LUK) THAT HAVE EXPERIENCED HIGH OIL CONSUMPTION MAY ALSO EXPERIENCE A FROZEN AND/OR PLUGGED PCV (POSITIVE CRANKCASE VENTILATION) SYSTEM DURING COLD WEATHER OPERATION. THIS CONDITION MAY INCREASE CRANKCASE PRESSURE LEADING TO A REAR CRANKSHAFT SEAL OIL LEAK. IF THE OIL LEAK IS IGNORED OR NOT NOTICED, AN ENGINE CLATTER NOISE MAY BE NOTICEABLE AND/OR THE ENGINE PRESSURE WARNING LIGHT MAY ILLUMINATE. IF THIS CONDITION IS NOT CORRECTED, CONTINUED DRIVING WITH ENGINE NOISE AND/OR THE ENGINE OIL PRESSURE LIGHT ILLUMINATED MAY DAMAGE THE ENGINE. DEALERS ARE TO PERFORM A CRANKCASE PRESSURE CHECK, AND IF REQUIRED, REMOVE THE INTAKE MANIFOLD AND CLEAR THE PCV ORIFICE.
Source components: ENGINE.
Source record 10090101 at NHTSANHTSA communication ID: 10135370
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin annouces the availability of high feature V6 timing chain kits and chain guide replacements, for repairing stretched timing chains setting DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135370 at NHTSANHTSA communication ID: 10113723
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin annouces the availability of high feature V6 timing chain kits and chain guide replacements, for repairing stretched timing chains setting DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113723 at NHTSANHTSA communication ID: 10113720
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113720 at NHTSANHTSA communication ID: 10057977
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2010-2013 BUICK LACROSSE, REGAL, VERANO, CHEVROLET CAPTIVA, EQUINOX, MALIBU, ORLANDO , GMC TERRAIN EQUIPPED WITH ECOTEC ENGINE. PLUGGED PCV ORIFICE IN INTAKE MANIFOLD. *LJ
Source components: ENGINE.
Source record 10057977 at NHTSANHTSA communication ID: 10113575
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015 model year to information to correct a customer concern on opening hood when hood primary latch release cable is inoperative.
Source components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH.
Source record 10113575 at NHTSANHTSA communication ID: 10113573
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113573 at NHTSANHTSA communication ID: 10113571
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113571 at NHTSANHTSA communication ID: 10113566
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.
Source record 10113566 at NHTSANHTSA communication ID: 10114408
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114408 at NHTSANHTSA communication ID: 10113545
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of on an automatic transmission fluid leak.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES.
Source record 10113545 at NHTSANHTSA communication ID: 10113541
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides diagnostic and repair information on performing an oil consumption test and/or installing piston and piston ring kit to correct a customer concern for excessive oil consumption.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:MECHANICAL.
Source record 10113541 at NHTSANHTSA communication ID: 10113538
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
Source components: TIRES · WHEELS.
Source record 10113538 at NHTSANHTSA communication ID: 10114392
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come with the reluctor already pressed on in the correct position.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114392 at NHTSANHTSA communication ID: 10113531
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113531 at NHTSANHTSA communication ID: 10113527
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
Source components: EXTERIOR LIGHTING.
Source record 10113527 at NHTSANHTSA communication ID: 10113519
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
Source components: ELECTRICAL SYSTEM:IGNITION · EQUIPMENT:ELECTRICAL.
Source record 10113519 at NHTSANHTSA communication ID: 10113514
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
Source components: TIRES.
Source record 10113514 at NHTSANHTSA communication ID: 10113512
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
Source components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR.
Source record 10113512 at NHTSANHTSA communication ID: 10139438
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
Source components: EQUIPMENT.
Source record 10139438 at NHTSANHTSA communication ID: 10139437
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
Source components: ELECTRICAL SYSTEM.
Source record 10139437 at NHTSANHTSA communication ID: 10139436
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139436 at NHTSANHTSA communication ID: 10139433
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
Source components: ELECTRICAL SYSTEM.
Source record 10139433 at NHTSANHTSA communication ID: 10139430
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
Source components: WHEELS.
Source record 10139430 at NHTSANHTSA communication ID: 10139422
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
Source components: ENGINE AND ENGINE COOLING.
Source record 10139422 at NHTSANHTSA communication ID: 10114352
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Source components: TIRES · WHEELS.
Source record 10114352 at NHTSANHTSA communication ID: 10139415
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10139415 at NHTSANHTSA communication ID: 10139414
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139414 at NHTSANHTSA communication ID: 10114343
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114343 at NHTSANHTSA communication ID: 10114342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114342 at NHTSANHTSA communication ID: 10094888
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10094888 at NHTSANHTSA communication ID: 10139411
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
Source components: EQUIPMENT.
Source record 10139411 at NHTSANHTSA communication ID: 10139200
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE.
Source record 10139200 at NHTSANHTSA communication ID: 10139199
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
Source components: SUSPENSION.
Source record 10139199 at NHTSANHTSA communication ID: 10139198
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10139198 at NHTSANHTSA communication ID: 10126251
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
Source components: POWER TRAIN.
Source record 10126251 at NHTSANHTSA communication ID: 10114801
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114801 at NHTSANHTSA communication ID: 10126248
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
Source components: WHEELS.
Source record 10126248 at NHTSANHTSA communication ID: 10126247
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin advises the technician that there is no update for the customers concerns of the GM remote start doesn't work with the Onstar remotelink phone application.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10126247 at NHTSANHTSA communication ID: 10114798
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Technician will need to inspect the terminals at the Engine Control Module for fit and tension as well as the crimp to wire connection. Terminals to inspect in the ECM are connector x2 terminals 3, 18, and 19 for the fuel rail pressure sensor. Also connector x3 terminals 16 and 32 for the high pressure fuel pump.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10114798 at NHTSANHTSA communication ID: 10114797
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
Source components: ELECTRICAL SYSTEM · SEATS.
Source record 10114797 at NHTSANHTSA communication ID: 10114783
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
Source components: ELECTRICAL SYSTEM · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10114783 at NHTSANHTSA communication ID: 10126237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10126237 at NHTSANHTSA communication ID: 10126231
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information provides the proper way to install the floor mats .
Source components: EQUIPMENT.
Source record 10126231 at NHTSANHTSA communication ID: 10114777
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that vehicles built with Regular Production Option Code (UW6) the subwoofer is only used for the Active Noise Cancellation.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114777 at NHTSANHTSA communication ID: 10114775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
Source components: ELECTRICAL SYSTEM.
Source record 10114775 at NHTSANHTSA communication ID: 10126221
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10126221 at NHTSANHTSA communication ID: 10126217
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to lubricate the windshield molding to correct the customers concern of the windshield creaking or popping when cold.
Source components: VISIBILITY:WINDSHIELD.
Source record 10126217 at NHTSANHTSA communication ID: 10114765
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have creak, pop, tick or itch type noise from the windshield area while driving the vehicle when the ambient temperature is below ?6.5° Celsius (20° Fahrenheit). If the technician has completed the latest version of PI1120 and the concern is still present the windshield will need to be replaced.
Source components: VISIBILITY:WINDSHIELD.
Source record 10114765 at NHTSANHTSA communication ID: 10114760
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
Source components: ELECTRICAL SYSTEM.
Source record 10114760 at NHTSANHTSA communication ID: 10252165
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following diagnosis might be helpful if the vehicle exhibits the symptom(s).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10252165 at NHTSANHTSA communication ID: 10248756
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Seat Height Adjuster Bolt
Source components: EQUIPMENT · STRUCTURE.
Source record 10248756 at NHTSA