2017 GMC SIERRA Manufacturer communications & TSBs.Page 1
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 883, ordered newest first. Dated records on this page: Jun 28, 2019–Feb 27, 2020.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Feb 27, 2020Service Bulletin/Repair Instructions
N192285050
NHTSA communication ID: 10172670
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Program - Certain vehicles that had the front passenger seat cushion frame previously replaced, may not have had the adjuster stops transferred and are missing on the replacement part. The front passenger seat may be in a position beyond the occupant design travel range.Dealers are to inspect the front passenger seat tracks for the presence of both adjuster stops and install missing adjuster stops if necessary.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical bulletin provides a procedure to replace the radio to correct radio personalization settings on the infotainment display and a blank HVAC pop-up selecting HVAC Control settings.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could generate heat that could melt the areas surrounding the circuit. In rare instances, this heat could cause a non-propagating fire, increasing the risk of property damage or injury. Dealers will replace the buss bar covers and contact cover. If the rear window or sliding glass assembly appears damaged due to an occurrence of high electrical resistance on the rear defroster circuit, they should also be replaced.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Source components: SERVICE BRAKES, AIR:ANTILOCK · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates if the sunroof, rear sliding window, and/or wireless charging are found to be inoperative due to the F2DL and/or the F8DL fuse(s) being open. Inspect the center console harness area at the hinge pivot point for chaffed circuits.
Source components: ELECTRICAL SYSTEM · VISIBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Technician will replace timing chain tensioner guide. If oil pump face is damaged and or worn thru replace oil pump. Inspect bearings for damage wear due to debris from oil pump.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar. Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technician that if they are unable to perform the solenoid characterization using the transmission unit number (TUN) off a replacement 8L90 RPO M5U automatic transmission to refer to the TUNs listed in this PI. If the TUN off the replacement transmission is listed they should refer to bulletin 18-NA-355 and perform a transmission fluid exchange due to possible fluid contamination. The dealer technician is to call technical assistance after the fluid exchange to get the TUN unlocked so they will then be able to complete solenoid valve characterization procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates A vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm. A broken rocker arms that could result in the valve dropping to the cylinder, causing a catastrophic failure and the engine requires replacement due to cylinder head and block damage. If a broken rocker arm is found check to see if the valve dropped into the cylinder if so the engine will need to be replaced. On occasions the valve will not drop, reinstall any valve keepers and replace all the intake rocker arms.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This diagnostic tip provides information to the tech to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates A vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm. A broken rocker arms that could result in the valve dropping to the cylinder, causing a catastrophic failure and the engine requires replacement due to cylinder head and block damage. If a broken rocker arm is found check to see if the valve dropped into the cylinder if so the engine will need to be replaced. On occasions the valve will not drop, reinstall any valve keepers and replace all the intake rocker arms.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering information bulletin is requesting information from the field to validate a field fix. Before contacting engineers, remove the transmission oil pan and inspect for nickel to quarter size pieces of aluminum debris in the oil pan. The 2-3-4-6-8 and 4-5-6-7-8 reverse clutch assembly and the 1-3-5-6-7 clutch assembly may be broken in several pieces.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.
NHTSA source summary · Original PDF not reviewed by Recallfolio
N182198000 - Special Coverage Adjustment - Certain vehicles, equipped with a 5.3L or 6.2L engine, may have a condition which affects fuel injector function. Under certain circumstances one or more of the vehicle?s fuel injectors may deliver an improper amount of fuel to the engine. If this occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, the engine may idle or run rough, and the vehicle may stall. A diagnostic trouble code related to the fuel injector may be set. This special coverage only applies to vehicles in these states: California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington. Dealers are to replace the fuel injectors as necessary. The repairs will be made at no charge to the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides information for new transmission oil to use, a procedure for exchanging the old fluid and adding the new fluid to a service transmission.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some SiriusXM Channels Due to Interference in Some Geographic Locations.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.